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Compare Coupa and SAP Concur 
Featured Products
At a Glance
Market Segments
Enterprise (62.7% of reviews)
Enterprise (53.8% of reviews)
Entry-Level Pricing
650-931-3200 ext. 1
$9/report average price*
Coupa
Star Rating
(559)4.2 out of 5
Market Segments
Enterprise (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
650-931-3200 ext. 1
Learn more about CoupaSAP Concur
Star Rating
(6,635)4.0 out of 5
Market Segments
Enterprise (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Concur excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Coupa. Users appreciate its seamless corporate card integration, which simplifies global payments and expense tracking, making it a preferred choice for businesses with extensive travel needs.
- According to verified reviews, SAP Concur's implementation process is praised for its speed and efficiency, with users highlighting the intuitive onboarding wizard that helps new users get started quickly. In contrast, Coupa's setup is noted to be more challenging, which may lead to longer onboarding times.
- Users say that SAP Concur's mobile app is a standout feature, allowing for instant receipt uploads and easy expense management on the go. This functionality is particularly beneficial for frequent travelers, while Coupa's mobile capabilities are seen as less robust, with users mentioning limitations in mobile functionality.
- Reviewers mention that SAP Concur offers superior automation features, such as automated expense reporting and reconciliation, which significantly reduce the end-of-month workload. Coupa, while also providing automation, does not match the level of efficiency reported by SAP Concur users.
- Users highlight that SAP Concur provides excellent visibility and control over expenses, with features like smart categorization and digital receipt management. Coupa users appreciate its invoice management capabilities but often feel it lacks the same depth in expense tracking and reporting.
- According to recent feedback, SAP Concur's customer support is rated highly, with users noting the quality of assistance they receive. In comparison, Coupa's support is viewed as adequate but not as responsive or helpful, which can be a critical factor for businesses needing timely assistance.
Pricing
Entry-Level Pricing
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
Coupa
No trial information availableSAP Concur
Free Trial is available
Ratings
Meets Requirements
8.1
472
8.7
5,813
Ease of Use
8.3
477
8.0
5,861
Ease of Setup
7.4
275
8.2
1,264
Ease of Admin
7.7
237
8.0
835
Quality of Support
7.6
423
8.1
4,252
Has the product been a good partner in doing business?
8.1
244
8.1
817
Product Direction (% positive)
8.6
476
7.3
5,709
Features by Category
Expense Reports
8.3
65
8.5
4411
|
Verified
7.4
57
8.6
3586
|
Verified
7.5
54
8.0
3522
|
Verified
7.9
56
8.5
4218
|
Verified
8.4
58
8.8
4162
|
Verified
7.7
48
8.5
2138
|
Verified
8.0
35
8.6
2917
|
Verified
Agentic AI - Expense Management
Not enough data
8.7
151
Not enough data
8.7
149
Travel Management
7.5
34
8.2
3419
|
Verified
7.4
24
8.3
3260
|
Verified
7.6
25
8.5
3210
|
Verified
6.7
27
8.3
2420
|
Verified
Client Invoicing
8.2
46
8.3
1617
|
Verified
8.5
39
8.6
1785
|
Verified
7.6
41
8.4
1426
|
Verified
Mobile
8.2
54
8.8
3675
|
Verified
8.2
45
8.6
2508
|
Verified
7.3
31
8.6
2743
|
Verified
Platform
7.0
23
8.0
743
|
Verified
7.6
31
8.2
2121
|
Verified
Administration
7.5
29
8.4
1221
|
Verified
Administration
7.8
55
8.4
1415
|
Verified
8.2
54
8.4
1605
|
Verified
8.3
56
8.5
1647
|
Verified
7.9
49
8.5
1503
|
Verified
8.3
56
8.6
1625
|
Verified
Platform
7.3
55
8.4
1723
|
Verified
7.5
45
8.2
1208
|
Verified
7.9
42
8.4
1179
|
Verified
8.2
53
8.5
1916
|
Verified
7.1
45
8.4
1661
|
Verified
6.8
33
Feature Not Available
Contract Management Platform Features
7.1
52
Not enough data
7.0
51
Not enough data
6.7
50
Not enough data
7.4
48
Not enough data
7.1
46
Not enough data
8.4
50
Not enough data
7.8
49
Not enough data
7.4
46
Not enough data
7.1
49
Not enough data
7.3
49
Not enough data
Generative AI
6.9
27
Not enough data
6.9
27
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Payment Methods
7.1
8
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
Payment Processing
8.1
9
Not enough data
8.1
7
Not enough data
9.2
8
Not enough data
7.9
7
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
8.1
8
Not enough data
Security and Compliance
6.4
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
6.7
6
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Integration
7.0
5
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
Payment Types
7.6
7
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Agentic AI - Enterprise Payment
Not enough data
Not enough data
Routing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.1
8
Not enough data
8.5
8
Not enough data
Analytics - Supply Chain Cost-To-Serve Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
8
Not enough data
8.8
7
Not enough data
Analytics
7.6
7
Not enough data
6.9
7
Not enough data
7.9
8
Not enough data
8.0
9
Not enough data
Warehouse Management
6.9
6
Not enough data
8.7
9
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Cash Management
7.4
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
7.9
7
Not enough data
6.2
7
Not enough data
6.7
6
Not enough data
Risk and Compliance
6.9
7
Not enough data
5.8
8
Not enough data
6.4
6
Not enough data
7.8
6
Not enough data
Analytics
8.3
6
Not enough data
7.1
7
Not enough data
6.4
6
Not enough data
7.2
6
Not enough data
Banking
7.8
6
Not enough data
7.8
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
Integration
6.9
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
7.1
8
Not enough data
Financial Data Transfer
7.3
8
Not enough data
8.1
9
Not enough data
8.0
9
Not enough data
7.4
9
Not enough data
Agentic AI - Treasury Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.0
49
Not enough data
8.7
54
Not enough data
7.9
47
Not enough data
Performance
7.5
47
Not enough data
7.4
45
Not enough data
6.8
40
Not enough data
7.2
44
Not enough data
Payment Cards
6.9
25
Not enough data
7.2
23
Not enough data
7.5
24
Not enough data
Reporting
8.2
33
Not enough data
8.4
33
Not enough data
8.1
33
Not enough data
7.7
25
Not enough data
Payments
7.7
34
Not enough data
7.6
26
Not enough data
7.2
29
Not enough data
7.0
26
Not enough data
Fraud & Risk Management
7.9
37
Not enough data
7.9
25
Not enough data
8.0
30
Not enough data
Agentic AI - Spend Management
Not enough data
Not enough data
Management
8.3
32
Not enough data
8.0
30
Not enough data
8.2
26
Not enough data
Performance
7.3
22
Not enough data
7.3
20
Not enough data
6.9
18
Not enough data
Supplier Information
8.2
29
Not enough data
7.9
18
Not enough data
8.1
25
Not enough data
Planning
8.1
115
Not enough data
7.3
90
Not enough data
7.8
102
Not enough data
8.5
103
Not enough data
Execution
6.9
91
Not enough data
8.4
110
Not enough data
8.2
108
Not enough data
Analytics
8.2
98
Not enough data
8.0
103
Not enough data
8.0
98
Not enough data
Agentic AI - Procure to Pay
Not enough data
Not enough data
Data Management
7.6
90
Not enough data
7.7
95
Not enough data
7.3
83
Not enough data
7.7
98
Not enough data
7.0
79
Not enough data
Agentic AI - Accounts Payable (AP) and Spend Analysis
Not enough data
Not enough data
Analytics
7.3
81
Not enough data
7.2
85
Not enough data
7.9
87
Not enough data
7.1
87
Not enough data
Recovery
7.6
83
Not enough data
7.1
80
Not enough data
AP Data Processing
8.1
89
Not enough data
8.1
82
Not enough data
7.9
89
Not enough data
Invoice Management
7.6
44
9.2
115
7.5
57
Feature Not Available
7.8
46
9.2
108
Invoice Processing
7.8
55
9.3
107
7.6
52
9.2
111
8.0
57
9.4
113
7.1
41
9.3
107
Analytics
8.0
57
9.2
113
7.2
44
Feature Not Available
7.1
47
9.2
107
Integration
7.9
50
9.3
116
7.6
52
9.3
111
7.6
51
9.2
113
Risk
7.2
53
Feature Not Available
7.1
44
Feature Not Available
6.8
45
Feature Not Available
Recovery
7.4
35
9.0
108
7.0
58
9.2
111
Audit
7.7
58
9.2
107
7.2
40
Feature Not Available
7.5
40
9.1
106
7.3
54
9.3
111
Fraud
7.1
43
9.1
106
7.0
45
9.1
111
7.5
45
9.3
109
Agentic AI - AP Automation
Not enough data
9.4
30
Not enough data
9.4
30
Not enough data
9.5
30
Invoice Generation
7.2
65
8.7
376
|
Verified
7.7
70
8.9
393
|
Verified
6.8
67
8.8
363
|
Verified
Invoice Processing
8.5
80
9.0
443
|
Verified
7.8
70
Feature Not Available
7.5
59
Feature Not Available
7.8
62
9.0
235
|
Verified
Analytics
7.6
77
Feature Not Available
6.7
56
8.7
335
|
Verified
6.8
61
8.8
306
|
Verified
7.7
61
9.1
237
|
Verified
Integration
7.7
66
8.9
365
|
Verified
7.8
63
Feature Not Available
7.7
64
8.8
335
|
Verified
7.7
57
8.9
219
|
Verified
Agentic AI - Invoice Management
Not enough data
8.8
53
Not enough data
8.9
53
Not enough data
8.9
53
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
75
Not enough data
7.8
67
Not enough data
7.9
67
Not enough data
7.9
69
Not enough data
Planning
7.9
70
Not enough data
7.0
65
Not enough data
7.5
68
Not enough data
8.1
68
Not enough data
Invoice Management
7.5
59
Not enough data
7.7
67
Not enough data
7.3
59
Not enough data
Supplier Management
7.2
67
Not enough data
7.2
65
Not enough data
6.7
59
Not enough data
Execution
7.0
59
Not enough data
8.3
68
Not enough data
7.7
66
Not enough data
Invoice Processing
8.0
60
Not enough data
7.4
58
Not enough data
8.0
58
Not enough data
7.3
54
Not enough data
7.5
58
Not enough data
Supplier Information
7.9
61
Not enough data
7.3
54
Not enough data
8.1
61
Not enough data
Analytics
7.6
59
Not enough data
7.9
58
Not enough data
7.6
59
Not enough data
8.0
62
Not enough data
7.2
53
Not enough data
Integration
7.7
56
Not enough data
7.4
56
Not enough data
7.6
60
Not enough data
8.1
63
Not enough data
Agentic AI - Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reporting
8.2
10
8.9
419
|
Verified
8.1
9
8.5
368
|
Verified
8.6
11
8.9
388
|
Verified
7.3
11
8.7
404
|
Verified
Travel Management
7.5
34
8.2
3419
|
Verified
7.4
24
8.3
3260
|
Verified
7.6
25
8.5
3210
|
Verified
6.7
27
8.3
2420
|
Verified
Approval
8.0
10
8.9
401
|
Verified
8.5
11
8.9
396
|
Verified
8.5
11
9.2
427
|
Verified
AI - Travel Management
Not enough data
8.2
110
Not enough data
8.2
109
Not enough data
8.3
111
Not enough data
8.3
110
Not enough data
8.4
110
Agentic AI - Travel Management
Not enough data
8.3
62
Not enough data
8.2
62
Supplier Marketplace
6.4
21
Not enough data
6.8
21
Not enough data
7.6
22
Not enough data
Contract Management
7.1
21
Not enough data
6.6
20
Not enough data
7.0
22
Not enough data
Data Collection
6.8
21
Not enough data
6.7
21
Not enough data
6.8
20
Not enough data
Project Management
7.3
22
Not enough data
6.9
21
Not enough data
7.1
21
Not enough data
Agentic AI - Strategic Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Collaboration - Supply Chain Business Networks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Transaction Monitoring - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity & Authentication - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral & Analytics Detection - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Audit & Compliance - Financial Fraud Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coupa and SAP Concur are categorized as AP Automation, Invoice Management, Travel Management, and Expense Management
Unique Categories
Coupa is categorized as Accounts Payable (AP) and Spend Analysis, Procure to Pay, Spend Management, Supplier Relationship Management (SRM), Treasury Management Systems, Supply Chain Planning, Supply Chain Business Networks, Supply Chain Cost-To-Serve Analytics, Route Planning, Enterprise Payment, Strategic Sourcing, Demand Planning, Supply Chain Suites, Purchasing, Contract Management, and Financial Fraud Prevention
SAP Concur has no unique categories
Reviews
Reviewers' Company Size
Coupa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
8.5%
Information Technology and Services
7.5%
Accounting
6.1%
Financial Services
5.3%
Automotive
3.9%
Other
68.8%
Information Technology and Services
8.3%
Computer Software
6.7%
Hospital & Health Care
5.6%
Higher Education
4.4%
Financial Services
4.1%
Other
71.0%
Discussions
Is coupa an ERP system?
1 Comment
DH
Coupa is not an ERP system. It's an S2P system that integrates with any ERP.Read more
Can Coupa Expenses Integrate with Travel Management Tools?
1 Comment
Official Response from Coupa for Travel & Expense
Coupa Expenses is fully integrated with leading Corporate Travel Management Tools, such as Egencia and Sabre GetThere. If users book corporate travel through...Read more
We are a multinational company. Can Coupa support our needs in different countries and locations around the world?
1 Comment
Official Response from Coupa for Travel & Expense
Coupa Expenses is available in 150+ currencies and 20+ languages, with successful customers in six continents, including fast-growing startups and global...Read more
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
4 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 Comments
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more
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