# Brex Reviews
**Vendor:** Brex  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 1,575
## About Brex
Brex is a unified spend platform that makes it easy to control every type of spend. Control your spend worldwide with corporate cards, expense management, reimbursements, travel, bill pay, and business accounts — all in one unified system. 95% of customers say switching to Brex is easy. And tens of thousands of companies including Indeed, SeatGeek, DoorDash and thousands more choose Brex for customizable workflows that can handle complex and diverse types of spend and enable the highest levels of compliance with the least amount of friction for employees. This saves time and money through better, proactive controls.



## Brex Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Brex, finding its platform intuitive and efficient for managing finances. (367 reviews)
- Users value the **intuitive expense management** features of Brex, enhancing efficiency and supporting business growth seamlessly. (131 reviews)
- Users praise Brex for its **timely and responsive customer support** , enhancing the overall experience with the product. (116 reviews)
- Users love the **easy upload feature** of Brex, making expense management quick and efficient. (100 reviews)
- Users value the **efficiency** of Brex, noting its quick setup and seamless expense management features. (99 reviews)
- Users find the **user-friendly interface** of the Brex mobile app simplifies expense tracking and management efficiently. (96 reviews)
- Virtual Cards (94 reviews)
- Simplicity (93 reviews)
- Expense Tracking (86 reviews)
- Convenience (85 reviews)

**What users dislike:**

- Users face **approval issues** with Brex, particularly regarding budget approvals that can delay workflows. (54 reviews)
- Users often face **upload issues** with Brex, needing to upload receipts multiple times and facing complexity in the process. (26 reviews)
- Users face challenges with the **approval process** , particularly regarding employee card creation and unexpected transfer issues. (25 reviews)
- Users experience **manual entry issues** due to integration problems with Sage, complicating transaction uploads. (24 reviews)
- Users report **card issues** with Brex, such as accessing lounges and confusion over digital and physical card numbers. (23 reviews)
- Receipt Management (23 reviews)
- Credit Issues (21 reviews)
- Users find **limited travel options** with Brex, including lack of perks and issues with virtual card usability. (20 reviews)
- Users express frustration with **poor customer support** , feeling unassisted during setup and implementation challenges. (18 reviews)
- Integration Issues (15 reviews)

## Brex Reviews
  ### 1. Brex is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eileen S. | Assitant Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Brex?**

Brex makes managing the company expenses seamless.  I can anticipate the spending trends based on our historical spending.  What I really appreciate is how easy it is to manage staff spending by setting spending limits and rules. The process for onboarding or offboarding a staff member gives me a sense of ease and minimal risk.  I also appreciate all the rewards available to the company.

**What do you dislike about Brex?**

Brex is a fine-tuned operation.  They keep coming up with new autamations.  The customer service is awesome, whether chatting or by phone; I feel their support is second to none.

**Recommendations to others considering Brex:**

Compare and you will find that it beats most in regards to cost and reards

**What problems is Brex solving and how is that benefiting you?**

Brex gives me a great platform to manage our expenses.  They also make it easy if a charge needs to be disputed.  We use both virtual card and physical cards which helps with renewing software.  If an employee leaves the company, their cards are deactivated where no future charges are excepted

**Official Response from Brex Support:**

> Thanks for sharing your experience, Eileen! We're glad to hear that you've had a positive and easy experience, and we are happy to have you at Brex. 

  ### 2. Simplifies Expense Management, Intuitive and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prateek R. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Brex?**

UI / UX

Brex offers an intuitive and user-friendly interface that makes expense management simple across teams. The workflows for submitting, approving, and tracking expenses are straightforward, reducing reliance on finance teams for routine tasks. Real-time visibility into spending helps users quickly understand and act on financial activity without waiting for reports.

Integrations

Brex integrates seamlessly with our accounting systems, enabling automated transaction syncing. This is especially useful for managing recurring subscriptions like Replit, Claude, and other tools. The integrations reduce manual effort and improve accuracy in financial tracking.

Performance

The platform performs reliably with real-time updates on transactions and spending. This immediate visibility ensures faster decision-making and helps flag unusual activity quickly. Overall, it handles day-to-day financial operations efficiently without noticeable delays.

Pricing / ROI

Brex delivers strong ROI by saving time across teams. Automation of expense tracking, approvals, and reconciliation significantly reduces manual workload. The efficiency gained, combined with better spend control, makes it a cost-effective solution for managing company finances.

Support / Onboarding

The onboarding experience was smooth and frictionless. Setting up accounts, issuing corporate cards, and configuring policies was quick and straightforward. The ease of setup allowed the team to start using the platform almost immediately.

AI / Intelligence

Brex enhances financial operations through automation and intelligent tracking. Real-time insights into spending patterns help maintain control and improve decision-making. While subtle, these capabilities reduce the need for manual oversight and improve overall financial visibility.

**What do you dislike about Brex?**

Occasionally, the platform can feel restrictive when it comes to custom expense policies or reporting. Also, syncing or integrations with other tools could be smoother to reduce manual work in some cases. More granular policy control based on roles, category, or conditions would be better, and custom reporting with flexible filter and saved views would be a great improvement.

**What problems is Brex solving and how is that benefiting you?**

I use Brex to manage expenses, issue corporate cards, and streamline reimbursements. It eliminates manual work like chasing receipts and spreadsheets, enforces spending policies, and offers real-time tracking for better control and compliance.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is delivering a strong experience across usability, integrations, and real-time visibility. Making financial operations faster, more accurate, and easier to manage is exactly what we aim for.

We also appreciate the thoughtful feedback on policy flexibility and reporting. The need for more granular controls and customizable views is valuable insight, and it helps guide how we continue improving the platform.

Thanks again for sharing your experience with us!

  ### 3. Agility and productivity in expense and travel management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tatiana Z. | Director of Business Operations, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Brex?**

Brex is very easy and practical to use for the control and management of resources and users. The product allows having multiple virtual cards for different types of expenses, users, countries, etc., which facilitates traceability and costs.

**What do you dislike about Brex?**

It's not that I don't like it, I think Brex is great. But what happens to me occasionally is having a purchase declined because the category of the digital store as classified by Brex doesn't exactly match the product and/or service being purchased. In this case, it's necessary to contact our admin, explain the situation, adjust the categories enabled for the card, or generate a new card to redo the purchase.

**What problems is Brex solving and how is that benefiting you?**

Brex streamlined my purchasing management, giving me more autonomy - before, I was very dependent on the financial team at headquarters. As we work in different countries and time zones, this caused occasional delays. Brex increased our productivity and control over expenses.

**Official Response from Brex Support:**

> Thank you for the 5-Star review! We’re glad you’re having a great experience with Brex.

  ### 4. Effortless Card Spending with Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** James L. | Director of Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about Brex?**

I really like how easy it is to administer Brex as an administrator. It's a seamless platform that effortlessly integrates with other communication tools like Slack and text to alert the team when documentation is needed. This makes it an excellent and easy user interface for everyone involved. Plus, they make card spending incredibly easy and ensure compliance with documentation is very accurate and prompt. The automated process for chasing documentation really takes the hassle out of it. Additionally, the initial setup was incredibly easy.

**What do you dislike about Brex?**

The integration with QuickBooks Online is solid, but it requires a multistep process to get all the documentation in the platform, which could be improved upon.

**What problems is Brex solving and how is that benefiting you?**

Brex makes card spending easy with automated documentation compliance, making it accurate and prompt. It simplifies chasing documentation with seamless integration across platforms like Slack.

**Official Response from Brex Support:**

> We're glad you're enjoying the integrations feature, James. Thanks for leaving a review and for using Brex! 

  ### 5. Effortless Expense Management with Brex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert G. | VP, Business Development, Enterprise (> 1000 emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about Brex?**

I use Brex for company travel expenses, and I really appreciate how the automatic receipt loading saves me so much time instead of having to manually load receipts. Filing an expense report with Brex is super easy; I simply add a few comments, and the process is complete. The automatic receipt loading makes it really convenient, as it is already there when I log in. Overall, Brex helps eliminate the headache of expense reporting, and I think you all are awesome.

**What do you dislike about Brex?**

I am not crazy about booking travel on the Brex platform. It isn't horrible, but some of the steps can be a bit time-consuming when looking for specific flights and hotels.

**What problems is Brex solving and how is that benefiting you?**

Brex eliminates the headache of expense reporting. The automatic receipt loading saves me time, and filing an expense report is super easy. I just log in, and receipts are there; I put in a few comments, and the process is complete.

**Official Response from Brex Support:**

> Thanks for the feedback, Robert! We're glad the app is making receipt tracking easier. We hear you on the memo field and will pass that along to the team.

  ### 6. Major Time-Saver for Employees on the Road

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily S. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Brex?**

From a manager's perspective, it's very easy to approve expenses for my team while balancing other tasks throughout a busy day. The Slack plug-in is especially efficient. 

**What do you dislike about Brex?**

Nothing comes to mind - I genuinely enjoy using Brex and feel it's the top-performing company card that I've used. 

**What problems is Brex solving and how is that benefiting you?**

I work in Account Management, so I often travel to see my clients. Whenever I incur expenses related to meals and parking - I can use my Brex card and submit a memo/receipt via text instantly. I can cross the task off my list very quickly and not need to save all expenses for my trip's return. I can also request gas reimbursements quickly on the Brex website, and I've always received my payouts promptly.

**Official Response from Brex Support:**

> Thanks, Emily, for leaving a review! We're glad to hear you're saving time while managing your expenses. 

  ### 7. Seamless and Efficient Expense Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlie B. | Sales manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Brex?**

I appreciate having a digital card with Brex, which is great for when I don't have my physical card. I love how the app and online dashboard are super fast and easy to use. I really like how the pictures upload easily and how the receipt and submission process is so darn easy. I also can't think of anything bad about it because I really like how it pre-populates the reasons in the memo. The overall experience is very smooth and seamless.

**What do you dislike about Brex?**

Nothing, it is so easy!

**What problems is Brex solving and how is that benefiting you?**

Brex solves the issue of not having an app for expense management, providing a digital card for convenience and a fast, easy-to-use dashboard. It simplifies receipt submission, pre-populates reasons, and replaces spreadsheet and email processes, making everything smooth and seamless.

**Official Response from Brex Support:**

> That's what we like to hear, thanks for the review, Charlie!

  ### 8. Clean, Easy-to-Use Brex with Fast Receipt Upload and Accurate Auto transcription

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sherene M. | Panel Management Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Brex?**

The website is super clean which makes it easy to see everything you need very easily.  Task list makes it easy to see which receipts are required and the Drag and drop feature for receipts is a great time saver to get them loaded immediately.  Autotranscription of receipts is instant and always accurate.
Receiving and activating my card was so simple.

**What do you dislike about Brex?**

There is nothing I dont like about Brex.  
Using it in South Africa has a few merchant related restrictions where the merchant site is limited to South African banks only.  But this is not something Brex could improve on.

**What problems is Brex solving and how is that benefiting you?**

Easy payments to suppliers that are used very infrequently and therefore do not necessitate setting up accounts.
Easy record keeping of expenses and classification

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad the clean interface, task list, and features like drag-and-drop and auto-transcription are making it easy to stay on top of expenses. That simplicity and speed are exactly what we aim to deliver.

We also appreciate the context on regional merchant limitations. It’s helpful to understand how Brex is being used globally.

Thanks again for sharing your experience with us!

  ### 9. Seamless Global Transactions with Brex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adeshina A. | Founder/Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about Brex?**

I like how simple it is to onboard with Brex, as the KYC process is very seamless. The card works globally, which is very helpful when traveling for various events, conferences, and meetings. I appreciate that Brex offers both physical and virtual card options, allowing me to choose based on my needs. The ability to use disposable cards adds an extra layer of security against cyber threats or phishing. The credit line feature is useful as it helps me prepare for expenses even if my card or account is not funded at the time. Overall, the ease of payment and options available with Brex are quite beneficial.

**What do you dislike about Brex?**

I would recommend the ability for more seamless integrations with your banking or accounting softwares. At the moment, we don't use that. But I think if the process is seamless, just the way you can connect using APIs, it would be good.

**What problems is Brex solving and how is that benefiting you?**

I use Brex for digital banking, making it easy to receive and send funds for vendor payments. It solves issues around payment collections, both locally and internationally.

**Official Response from Brex Support:**

> Thanks for the review, Adeshina! We’re glad Brex is making global finance simple and smooth for you. Here’s to more seamless growth ahead!

  ### 10. Painless, Confidence-Building Brex Implementation with Great Guidance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Brex?**

The implementation was painless yet felt complete. The team at Brex really kept everything on track and explained each part of the process so that we could customize it to our needs. We had weekly meetings and after the process I felt very confident about the set-up.

**What do you dislike about Brex?**

The only knock is that they don't have VIP cards for our C Suite staff. They only have the fancy titanium cards for admins. The traditional bank that we previously partnered with had a separate program for our VIP staff members.

**What problems is Brex solving and how is that benefiting you?**

It's made our corporate card process so much simpler to manage and simpler for staff to use!  The staff do not have to rely upon admins for quick fixes, like locking the card or requesting an increase. There are many self sufficient options.  Plus, I feel like the reporting data is robust and fulfills our accounting team's needs.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad the implementation process felt smooth and that your team felt confident and supported throughout setup. Making onboarding seamless while allowing for customization is exactly what we aim to deliver.

It’s also great to hear Brex is helping simplify card management and giving your team more autonomy, while still meeting your reporting needs.

We appreciate the feedback on card offerings as well. Insights like this help us continue improving the experience. Thanks again for sharing your experience with us. 

  ### 11. Brex: Effortlessly Simplifying Expense Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** John L. | District Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Brex?**

I love how Brex makes it simple and easy for me to record my expenses on a timely basis each week. The easy views are a standout for me, and I really appreciate that each expense is automatically categorized, so I rarely have to change them. This simplicity makes Brex by far the simplest and easiest system I've used. Additionally, the initial setup of Brex was incredibly easy.

**What do you dislike about Brex?**

I don't have to record receipts for expenses under $25, but I do get notifications that my company requires receipts for under $25.

**What problems is Brex solving and how is that benefiting you?**

Brex simplifies recording expenses weekly and categorizes each expense, so I rarely need to adjust them.

**Official Response from Brex Support:**

> Thanks for sharing, John! Great to hear the ease of use and reminders are making a difference.

  ### 12. Brex Transformed Our Spend Control With Seamless ERP Sync and Assistance with Forecasting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon P. | Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Brex?**

Brex has been an incredible partner for us. From breaking down our spend by specific initiatives to providing a seamless sync with our ERP system, it has helped us control spending in a way we’ve never been able to before. The Brex team is consistently helpful, and they take our enhancement requests seriously.

**What do you dislike about Brex?**

The only downside to Brex is the initial lift of breaking your budget down into meaningful spend limits. The work getting this handled is well worth it in the end when there is real data for future budget forcasts.

**What problems is Brex solving and how is that benefiting you?**

Brex has helped us in a myriad of ways. Our old software only allowed for end of month reporting that caused large back-end work during our monthly close. Brex has helped us move up the timelines to have people submit their spend on a daily basis. The use of the internal machine learning to auto-code transactions and spend limits has saved us countless hours over our time with them. We receive meaningful cashback from spend that we did not have before. The ROI from this cash back more than pays for the usage of the system.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is helping you gain better control and visibility over spend, from real-time tracking to seamless ERP integration. That shift from end-of-month reporting to daily visibility is exactly what we aim to enable.

We also appreciate your perspective on the initial setup. Breaking down budgets into meaningful limits can take effort upfront, and it’s great to hear that it’s paying off with better forecasting and efficiency over time.

Thanks again for sharing your experience with us!

  ### 13. Intuitive Card Management with Room for Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sachin J. | Co-Founder &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Brex?**

I definitely find the UI much more simple and intuitive, especially for creating virtual cards. Managing money with Brex is really simple, and we use their MMA feature. The management of virtual cards is quite easy, which I appreciate. Additionally, the ability to invite colleagues to manage a few things with user management and permissions is really good. I also like the perks associated with Brex, as well as the really good set of software features they've provided. Being a YC company, Brex gives us direct support as another legacy company, which is beneficial.

**What do you dislike about Brex?**

In addition to Brex, we also have to use other tools like Intuit, QuickBooks, and our HR management system. I wish there was a more unified solution where all finance and HR functions could be managed within a single software. That would be really helpful for us.

**What problems is Brex solving and how is that benefiting you?**

I use Brex to create virtual cards for employees and vendors, set budgets, simplify money management, and leverage user management features for team permissions. The intuitive UI and MMA feature make financial operations straightforward.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is making it easy to manage money, create and control virtual cards, and collaborate across your team with clear permissions. That simplicity and flexibility are exactly what we aim to deliver.

We also appreciate the feedback on having to use multiple tools across finance and HR. We understand the value of a more unified experience, and insights like this help guide how we continue to evolve the platform.

Thanks again for sharing your experience with us!

  ### 14. Streamlined Expense Management with Brex

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abbas N. | Sr. Model Based Software Design Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about Brex?**

I use Brex to manage company spending in one place. It helps with corporate cards, expense tracking, approvals, spend controls, and sometimes travel or finance operations. Brex makes company spending feel much more controlled and visible. I can see expenses clearly, set rules around spending, and keep approvals moving without too much manual work. That makes the whole process feel faster, cleaner, and less stressful. I also use Brex with tools like accounting software, ERP systems, and sometimes travel or HR platforms, making the workflow feel more connected and efficient. The initial setup of Brex was very easy.

**What do you dislike about Brex?**

One thing that could be better is the flexibility in some workflows. Sometimes the platform can feel a bit rigid depending on how a team handles approvals or expenses, and a simpler layout in a few areas would make daily use smoother. Overall it works well, but there are moments where it could feel more intuitive.

**What problems is Brex solving and how is that benefiting you?**

I use Brex to manage company spending more clearly with corporate cards, expense tracking, and controls. It organizes and tracks spend in real time, reducing manual work and saving time overall.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is helping bring more visibility and control to your company’s spend while keeping workflows connected across your tools. That clarity and efficiency are exactly what we aim to deliver.

We also appreciate the feedback on flexibility and intuitiveness. We know workflows need to adapt to how teams actually operate, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us.

  ### 15. Incredibly Intuitive and Efficient for Expense Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara C. | GTM &amp; Customer Lifecycle Lead

**Reviewed Date:** April 24, 2026

**What do you like best about Brex?**

I use Brex to cover a variety of expenses such as small SaaS subscription fees, travel expenses, and ad hoc purchases. It's a big time saver for work travel since I never have to create expense reports; I just snap photos of receipts or forward them via email. I also love the incredibly intuitive UI, it makes the whole experience easy to use. If I need more credit line any given month, it's very quick and easy for our admins to update my card's limit.

**What do you dislike about Brex?**

If I were to ever accidentally use Brex for a personal purchase, I would be stressed out about how to fix that easily (ie, pay my company back). For example, I have Brex linked to my work profile on Uber. If I booked a personal trip on Uber using my work profile, I would have no idea how to fix that and would be stressed to loop in my boss to help me correct it. If this solution exists, great - I just haven't seen it and have worried about this potentially happening.

**What problems is Brex solving and how is that benefiting you?**

I use Brex to cover various business expenses, and it's a big time saver for work travel. I never have to create expense reports; I just snap photos of receipts and upload them or forward receipts via email.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We’re glad Brex is saving you time, especially with travel expenses and easy receipt capture. That simplicity and flexibility are exactly what we aim to deliver.

We also appreciate the feedback on handling accidental personal purchases. It’s important that those situations feel easy to resolve, and insights like this help us make the experience clearer and less stressful.

Thanks again for sharing your experience  with us!

  ### 16. Effortless Corporate Expense Management with Brex

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joy J. | Assistant Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Brex?**

I find Brex simpler than American Express and easier to share globally with all of our employees. It saves employees from having to spend their own money and then get reimbursed, which is really convenient. The virtual cards are quick and easy to issue to employees. The interface is easy to work with, which helps solve a lot of problems we used to face. As an approver of card expenses, I enjoy the mobile app because I get email notifications to my phone whenever someone needs spend approval. It’s very easy for me to review and approve expenses directly through the app.

**What do you dislike about Brex?**

Brex is an expense management software and it works well for that purpose. Brex also has an invoice processing component but it is not sufficient for it business. It would be nice if Bed was more than just a credit card for us.

**What problems is Brex solving and how is that benefiting you?**

I use Brex for any kind of card transactions as part of our corporate credit card program, simplifying global sharing for employee and corporate expenses. It provides virtual cards, preventing out-of-pocket spending for employees and has an easy-to-use interface for smooth expense approvals.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is making it easier to manage global spend, issue virtual cards, and streamline approvals through a simple and intuitive experience. Helping teams avoid out-of-pocket expenses while maintaining control is exactly what we aim to deliver.

We also appreciate the feedback on invoice processing. It’s helpful to understand where the platform can better support your needs beyond card spend, and insights like this help guide our improvements.

Thanks again for sharing your experience with us.

  ### 17. Effortless Expense Management with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marley JD W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Brex?**

I really enjoy using Brex. I like the interface and how we have debit cards tied to the account, which helps a lot for physical purchases. The auto online notifications are set up so every time an employee makes a purchase, we're able to see it and track it. Overall, I really enjoy the service. It's also been really user-friendly, and the online portal is good for managing everything. Customer service has been excellent, and I generally enjoy the service a lot. Switching from a traditional bank to Brex has been a positive experience for us.

**What do you dislike about Brex?**

I think the only thing that can be improved is having an easier way to do same day transactions. It sometimes takes a delay, a day or 24 hours, to get money from one account to another. It would be better if it was more instantaneous.

**What problems is Brex solving and how is that benefiting you?**

Brex solves our issue of unclear expenditures by allowing us to categorize expenses upfront, thus improving clarity and management. We can track every purchase made by employees in real-time, reducing guesswork and streamlining our financial operations.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We’re glad Brex has been a strong upgrade from your previous bank and that features like real-time visibility, employee spend tracking, and an easy-to-use interface are making a difference. That clarity and control are exactly what we aim to deliver.

We also appreciate the feedback on transfer timing. Speed and flexibility matter, and insights like this help us continue improving how funds move between accounts.

Thanks again for sharing your experience with us!

  ### 18. Effortless Expense Reporting with Brex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew V. | Head of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Brex?**

I use Brex for expenses in my sales role and love that I never have to worry about an expense report. It's a fantastic piece of technology. I like that when I use the card, I get a text asking me what the expense was for, and then I can include the picture in the text app, and it translates within Brex. This feature is especially valuable to me because it saves time when I am traveling. I find it works great for me. The initial setup was described as real easy by my team. I rate it a 10 out of 10 for recommendation.

**What do you dislike about Brex?**

Nothing

**What problems is Brex solving and how is that benefiting you?**

Brex eliminates my expense report worries. It asks what expenses are for and lets me add pictures through texts. It translates these within Brex, saving me time while traveling.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We’re glad Brex is making expense management effortless for you, especially while traveling. Features like real-time text prompts and easy receipt capture are designed to save time and keep work moving smoothly.

It’s great to hear the setup process was easy and that the experience has been working so well for your team. Thanks again for sharing your experience with us!

  ### 19. Step Backward

**Rating:** 0.5/5.0 stars

**Reviewed by:** Dan R. | Regional Channel Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2026

**What do you like best about Brex?**

Step backward. I don't have a card. I am just turning in my expenses that I paid for.

**What do you dislike about Brex?**

Very kludgee. hard to use. Example - in other platforms, you can daisy chain mileage on trips in a single day. as sales reps...this is what we do. We meet a client for breakfast, then take bagels to another client....meet another client for lunch....then coffee with another client....the drinks and dinner with another. Each one of these mileage entries is a separate painful entry.  Other platforms help you organize your expenses around trips that you have taken.  Brex feels like a series of one-offs and I have hard time auditing expenses, making sure I captured everything from a trip

**What problems is Brex solving and how is that benefiting you?**

None. Brex was a step backwards for me and takes time out of my day

**Official Response from Brex Support:**

> Thank you for the candid feedback. We’re sorry Brex has felt like a step backward and that managing mileage and trip-based expenses has been frustrating. That’s not the experience we aim to deliver.
We understand how important it is to capture and review expenses in a way that reflects how your day actually works, especially when you are meeting multiple clients. Your feedback is valuable and highlights where we can improve.
We appreciate you sharing this and will take it back to the team as we continue working to make expense management more intuitive and efficient.

  ### 20. Great card for early startups

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eric K. | Co-Founder and COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Brex?**

Still has great flexibility for usage / vendor based cards and great benefits.

**What do you dislike about Brex?**

After using Brex for 5 years they changed the way they treat credit limits and cut ours by more than half unless we tie up 3 times the cash in the bank than previously required. 

**What problems is Brex solving and how is that benefiting you?**

Brex was our first corporate card, enabling us to subscribe to cloud services and run the business.
The ability for expense/budget / vendor speffic cards is great, and lets you create a physical one for things like travel gas with limits (prevents them scamming you).

**Official Response from Brex Support:**

> Thank you for using Brex, Eric!

  ### 21. Highly Convenient, Effortlessly Manages Expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Brex?**

I use Brex for my job expenses and find it really convenient, especially since I can just tap into the app on my phone and do my expense reports easily. It's easy for me to make expense reports and handle memos and things like that for my job. I also appreciate that the Brex card works with my Apple Wallet, which makes paying for things like garage fees seamless, and then I can just fill out the expense report with Brex. Setting up Brex was very easy too; they provided step-by-step guidance and it was simple to use.

**What do you dislike about Brex?**

I have nothing negative to say about it. It’s a great app to use

**What problems is Brex solving and how is that benefiting you?**

I use Brex for my job expenses. It's easy to make expense reports and manage memos. I love its convenience and the mobile app makes accessing and filling out reports simple. Brex integrates with my Apple Wallet for fee payments, enhancing ease of use.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We’re glad Brex makes it easy to manage expenses on the go and that features like Apple Wallet integration and simple setup are working well for you. That convenience is exactly what we aim to deliver.

It’s great to hear everything has been running smoothly. Thanks again for sharing your experience with us.

  ### 22. Intuitive and reliable App for Business Expenses—Everything You Need in a Few Clicks

**Rating:** 4.5/5.0 stars

**Reviewed by:** N a. | Solutions Engineer (pre-sales), Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about Brex?**

Is easy to use, has a good app and the overall experience is what I expect for a business expenses card. I really like the app, it has all the features correctly available without to many clicks. The main feautures you use are very easy to find (historic of expenses, consumed budget, user info etc.). 
I like the fact also that to log in and access the services, you dont have to go through 20 different steps (like amex). It is more intuitive than Amex by far, things like knowing your expenses or if you need to lock the card or request chat assistance are available directly and very fast.
It reminds me of the experience of Kraken exchange and a little bit like Revolut (two "financial" apps that I think are also spot on with the usability and ease to use for the everyday user). I have not used the tasks or travel features, but looks like the functionalities on those will also be on par

**What do you dislike about Brex?**

Overall I like the app, if I where to point something, I would like some more:

Analytics kind of features. Like, receiving an email end of the month to see what have you expensed. Sometimes it is good just to review that the expenses are professional and that you have not made a personal expense by mistake.

A bit of dashboarding (similar to "manage your expenses in revolut"), where basically you can see an aggregation of where and which kind of categories have you made over a period of time

Something more far fetched but that could be nice to have. Usually I use the card mostly when travelling for work, something that could be really nice is having a feature where you say where you are (city, hotel etc.) and gives you quick tips/recommendations (not add based) of where to go for lunch, or which things can you do on your free time while on the business trip.  Something that could make me want to open the app when I am travelling to get usefull insights for my trip. Might be a wide area, but overall, having something that makes Brex more connected with the user on their travels (which in my case is the times I use the card the most). Right now I feel Brex is a very spot on solution to manage my payments while travelling, but I feel that the same team can also deliver further capabilities that enhance even further the experience of travelling for work or using the card.

**What problems is Brex solving and how is that benefiting you?**

I need to travel for work, and I dont want to have my personal card and then have to submit all expenses with all the bureocrazy until I get my money back. Brex, in that sense, saves me lots of administrative time because I can just use it and know that even in the corner cases (lost card, require bigger limit etc.) I can solve them directly from my app. I also like that not even once did I have a problem or an issue that I had to spend time on solving, the app and features are well designed in a way that I can forget about the financial aspect of my business travels: only thing I need to do is having my brex card or use nfc

**Official Response from Brex Support:**

> Thank you for such a detailed and thoughtful review. We’re glad to hear that Brex has made managing business expenses and travel simpler for you, from intuitive app navigation to quick access to key actions like locking cards or adjusting limits.

We also really appreciate the time you took to share your ideas around analytics, dashboarding, and making the travel experience even more connected and useful. Feedback like this is incredibly valuable, and we’ll be sure to share it with our product teams as we continue evolving the Brex experience.

Thanks again for using Brex and for taking the time to share your perspective.

  ### 23. Quick onboarding!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fey S. | Head of People, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Brex?**

I have used a couple of business cards but this has been the best so far, their customer support team are rather swift in providing solutions. 

**What do you dislike about Brex?**

Yes, I am still looking to have my card customized to company colors/logos. 

**What problems is Brex solving and how is that benefiting you?**

As head of People, I make a LOT of purchases and do a lot of travel, my Brex card is credited and I can close out requests faster without waiting on accounts to disburse funds. 

For accounting, all they have to do is view my history and balance the books. 

Easy!

**Official Response from Brex Support:**

> Thank you so much for leaving this glowing review, Fey! We're thrilled that you were set up quickly and were able to use your card almost immediately!

  ### 24. Seamless Transfers and Reliable Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abdulwaheed Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Brex?**

I use Brex for both local and international transfers, and I find it reliable since transfers don't fail. The Vault feature is quite useful to save funds. I also value the ability to seamlessly pay international vendors through transfers and make payments internationally with the cards. The active customer service is great, as they are always available to assist, enhancing my experience. The initial setup was seamless, which made it easy to get started. Overall, Brex has fulfilled my needs.

**What do you dislike about Brex?**

There are a few countries I'm unable to send money to from Brex and have to find other means. I'd like Brex to increase its country coverage

**What problems is Brex solving and how is that benefiting you?**

I use Brex for local and international transfers. It allows me to seamlessly pay international vendors and make international payments with ease. The Vault feature helps me save funds, and the reliable service ensures prompt payments crucial for business operations.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is helping you manage both local and international payments reliably, and that features like Vault and our support team are making a difference. That’s exactly the experience we aim to deliver.

We also appreciate the feedback on country coverage. Expanding global reach is important, and insights like this help guide where we focus next.

  ### 25. Effortless Expense Management with Intuitive UX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaac Z. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Brex?**

I find Brex incredibly useful for business spending and expense reports. It's so easy to track spending against budgets and submit expense reports. What I like most is how extremely easy it is to learn, with a UX that is very intuitive. The process of submitting expenses is just so simple. Switching between different limits and checking my remaining budget is super simple. I also appreciate having my credit card information front and center, so when I'm buying a flight or something, I can just copy the information with a couple of clicks. The initial setup couldn't have been easier.

**What do you dislike about Brex?**

I have no negative feedback.

**What problems is Brex solving and how is that benefiting you?**

Brex makes tracking spending against budgets and submitting expense reports so easy. I love the intuitive UX and the ease of switching limits and accessing my credit card info quickly for purchases.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We’re glad Brex makes it easy to track budgets, manage spend, and submit expenses with an intuitive experience. That simplicity and visibility are exactly what we aim to deliver.

It’s great to hear setup was smooth and everything is working well for you. Thanks again for sharing your experience with us!

  ### 26. Effortless and Quick Reimbursements with Brex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Brex?**

I like how Brex is quick and easy to use. I can just take a picture with my phone and submit the request, filling in a few fields like restaurants or marketing, and then get my reimbursement. It's been really easy. I also appreciate that I don't have to download or email anything. I just take a picture and it's done with fewer clicks and steps, making the whole process hassle-free. I haven't had any problems so far, even after submitting about 10 to 15 receipts, and it's been awesome.

**What do you dislike about Brex?**

nothing so far

**What problems is Brex solving and how is that benefiting you?**

I use Brex to submit reimbursements easily. It's quick and lets me photograph receipts with my phone. I fill in some details, and my company reimburses me without hassle. It's less clicks and steps compared to other complicated apps.

**Official Response from Brex Support:**

> Thank you for the review. We’re glad Brex is making reimbursements quick and hassle-free, especially with easy receipt capture right from your phone. That simplicity and speed are exactly what we aim to deliver.

It’s great to hear everything has been working smoothly for you. Thanks again for sharing your experience with us!

  ### 27. Effortless Virtual Cards and Automation for Streamlined Expenses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryan M. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about Brex?**

I really appreciate how simple it is to create virtual cards that are linked to specific budgets, as well as the option to submit invoices that are automatically matched to the corresponding charges without any manual effort. The automation built into the system makes handling purchases and reimbursements much faster and more convenient.

**What do you dislike about Brex?**

At times, I notice that my customizations for the Expense views unexpectedly disappear and revert back to the default settings. It would be very helpful if there were an option to include both myself and my team members together in budget reports. Additionally, I have observed that purchases from the same vendor are occasionally split into two separate vendor IDs, even though they share the same name.

**What problems is Brex solving and how is that benefiting you?**

Managing vendor and SaaS service payments in various regions and currencies can be complex. This platform helps streamline those transactions, making it easier to handle payments across different countries and currencies.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is helping you move faster with virtual cards, automated invoice matching, and global payments. We also appreciate the feedback on expense view customizations, reporting flexibility, and vendor grouping, and we’ll share this with the team as we continue improving those areas. We're happy to have you as our customer!

  ### 28. Effortless Expense Management with Stellar Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about Brex?**

I use Brex for corporate expenses and travel. It makes it convenient to plan and prepare for upcoming travel, taking the stress out of payment and tracking while I'm on the road. It's also easy to keep track of receipts for tracking purposes. I like the convenience of sending text messages and the AI's ability to understand the nature of my expenses. I can conveniently send a snapshot of my receipts via text with a related memo, and Brex will save it to the expense immediately. Brex integrates well with our Okta system, making it easy to authenticate and sign in. I also use the mobile app for convenience. Setting up Brex was incredibly easy, and I appreciate that I can pull from one specific budget for my team. Overall, I'm very inclined to recommend Brex, giving it a 10 out of 10.

**What do you dislike about Brex?**

In the case of a lost receipt, there doesn't seem to be a workaround.

**What problems is Brex solving and how is that benefiting you?**

Brex takes the stress out of payments and tracking on the road, simplifies receipt management, and offers convenient features like sending receipts via text. Its AI capability helps in understanding expenses, integrating smoothly with our systems.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We’re glad Brex is helping make travel and expense management easier, from real-time receipt capture via text to seamless authentication and budget visibility. That convenience and flexibility are exactly what we aim to deliver.

We also appreciate the feedback on handling lost receipts. We understand those situations happen, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us.

  ### 29. Effortless Expense Management with Brex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Brex?**

What I like most about Brex is that the app is super simple. I'm able to reimburse the company if there's something I needed to pay for, and it makes it really easy for me to just pay. I also appreciate that the initial setup was super simple. They shipped me the card within normal shipping time, and it was easy to set up the app.

**What do you dislike about Brex?**

The only thing I'd say could be improved is the card quality. I've had two cards. I lost one, and then the second one I have now, both were really quick to rub off the numbers. But the lettering on the back of the card has fully rubbed off my name and the card number. It's kinda hard to type in the number online if you don't have the app open.

**What problems is Brex solving and how is that benefiting you?**

Brex makes it easy to manage expenses when traveling for work and provides visibility into company spending.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We’re glad Brex makes it easy to manage expenses and reimbursements, and that setup and delivery were smooth from the start.

We also appreciate the feedback on card durability. That’s important, especially when you need to access details quickly. Insights like this help us continue improving the experience.

Thanks again for sharing your review with us. 

  ### 30. Effortless Budget Management with Modern UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Brex?**

I use Brex for work as a Senior Graphic Designer, and it truly streamlines the process of managing my work budget. I love the modern user interface, which includes features that normal bank apps often miss. It's also compatible with Apple, making it easy for me to connect with my iPhone and Apple Pay, so I can quickly access important information like balance, statements, and card info. The initial setup was lightning fast, and I could instantly use my Brex digital card. I also think the app is great, although it would be nice to have a simple switch to toggle between light and dark mode.

**What do you dislike about Brex?**

I love the app but I think it would be nice to toggle light and dark mode with a simple switch.

**What problems is Brex solving and how is that benefiting you?**

Brex streamlines my work budget management, features a modern user interface that regular banking apps lack, and integrates easily with my phone, simplifying access to balance and card info.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We’re glad Brex helps streamline how you manage your work budget and that the interface, Apple Pay integration, and quick setup made it easy to get started.

We also appreciate the suggestion around a light and dark mode toggle. Feedback like this helps us continue improving the app experience. Thanks again for sharing your perspective with us!

  ### 31. Straightforward, Intuitive Expense Management Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel G. | Renewals administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about Brex?**

It’s a great tool for managing expenses. It’s straightforward, easy to use, and very intuitive.

**What do you dislike about Brex?**

Submitting expenses could involve less manual work. I think they could use AI to automatically determine the right expense tags, so I wouldn’t have to enter them manually.

**What problems is Brex solving and how is that benefiting you?**

It keeps track of all my past expenses in one place. It’s also very easy to sort and quickly find what I’m looking for, without having to dig through old emails.

**Official Response from Brex Support:**

> Thank you for the review. We’re glad Brex feels straightforward and intuitive, and that it makes it easy to keep expenses organized and accessible. That simplicity is exactly what we aim to deliver.

We also appreciate the feedback on expense tagging. Reducing manual work through smarter automation is a valuable suggestion, and insights like this help us continue improving the experience.

Thanks again for sharing your experience with us!

  ### 32. Easy to adapt to

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Brex?**

One thing I’ve really appreciated is how easy Brex has been to adapt to. The platform feels very intuitive and user-friendly, even from the start, which makes navigating features, completing purchases, and managing receipts feel seamless and low stress.d

**What do you dislike about Brex?**

At this time, there really isn’t anything I would identify as needing improvement. Even the reimbursement process has been straightforward and easy to navigate, which has made the overall experience very seamless.

**What problems is Brex solving and how is that benefiting you?**

It supports me in overseeing the overall HR budgets of about $50,000-100,000. I can see where everything is being allocated and how much I have left in each budget and annotate for its use for any audits that may come up.

**Official Response from Brex Support:**

> That's great to hear! Thanks for sharing your experience. 

  ### 33. Brex Is Friendly, Easy to Use, and Makes Uploading Files Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mellany A. | Senior Accounts Payable Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about Brex?**

The best of Brex is thtat It's very friendly and easy to use, if I something is missing the tool show me what is missing, upload the files is asy even if I'm using my phone or the computer.

**What do you dislike about Brex?**

To be honest at this moment I don't have something I dislike about Brex.

**What problems is Brex solving and how is that benefiting you?**

Brex is helping with the reinbursement of a monthly benefit I received from my company, also is helping to pay explenses allowed by my company.

**Official Response from Brex Support:**

> Thank you for the review. We’re glad Brex feels easy and intuitive to use, whether you’re uploading files from your phone or computer. Helping make reimbursements and expense management simple is exactly what we aim to deliver.

It’s great to hear the platform is working smoothly for you so far. Thanks again for sharing your experience with us!

  ### 34. User-Friendly with Great Perks, but Setup Can Be Tricky

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deborah E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about Brex?**

I really like that Brex is user friendly. The perks and the benefits that come with using Brex have just been amazing. It makes it easier to handle accounts receivable and finance processes by allowing me to upload receipts and get the information to the ones who need it. Once I was set up, it became easier to use and more beneficial.

**What do you dislike about Brex?**

Sometimes uploading receipts and figuring out what the card was used for can be confusing. It can be a barrier when trying to get the definitions or explanation of what the card was used for. Also, initially, it was not easy for me to set up Brex, and I needed help from finance. It was a little difficult and confusing with the questions it asked.

**What problems is Brex solving and how is that benefiting you?**

I use Brex to upload receipts easily and share them with our finance team. It's user-friendly and makes tracking expenses simpler.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We are glad Brex feels user-friendly and is helping simplify receipt uploads and collaboration with your finance team. It is great to hear the value became clearer once you were up and running.

We also appreciate the feedback on setup and receipt clarity. We know those moments can create friction, and insights like this help us continue improving onboarding and making expense details easier to understand.

Thanks again for sharing your experience with us.

  ### 35. Quick, Easy Purchases with Digital Wallet Compatibility and Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Brex?**

So easy to use - any purchases are quick and easy with a personal card compatible with digital wallets and multiple software integrations across our tech stack. I love the automations and AI-powered updates. All of my purchases are flagged by Slack for me to check/review, and Brex does a great job of automatically categorizing them, adding a memo, and/or generating a receipt

**What do you dislike about Brex?**

I have not personally experienced any downsides. All functions work as expected, and I've never needed to contact support or even have my own teammates fix any problems.

**What problems is Brex solving and how is that benefiting you?**

Everyone on our team has various expenses, and Brex makes it super easy for everyone to manage those rather than it all falling on one person. In addition to distribution the work and giving ownership to everyone, Brex just makes the entire process quick, easy, and a seamless part of our day-to-day operations.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is making expense management seamless for your team, from automations and AI-powered categorization to real-time Slack visibility. That’s exactly the kind of efficiency and ownership we aim to deliver.

It’s great to hear everything is working smoothly across your workflows. Thanks again for sharing your experience with us. 

  ### 36. Challenging Setup but Efficient Once Running

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lessimp I. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Brex?**

It makes it extremely easy to facilitate payment to contractors and potentially integrating other HRIS systems to pay regular or remote employees, if needed.

**What do you dislike about Brex?**

I went through a wiring issue that could be improved. It wasn't automatic, and it required something to be fixed. There was a deficient mismatch issue, and overall, the setup was really hard, especially with the automation tool and API access.

**What problems is Brex solving and how is that benefiting you?**

Brex helps me solve payment issues for contract dues, like contractors.

**Official Response from Brex Support:**

> Thank you for the review. We’re glad Brex is helping streamline payments to contractors and support your team’s workflows. That flexibility is exactly what we aim to deliver.
We also appreciate the feedback on wiring and setup. We understand how issues like mismatches and complexity with automation or APIs can create friction, and insights like this help us continue improving the experience.
Thanks again for sharing your experience with us!

  ### 37. Travel Expense Management Made Easy with Brex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guillermo M. | Senoir Business Development Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Brex?**

I love how easy it is to use Brex when I'm traveling, even in different countries. I can just put it into all the machines or pay with it wherever I am. The NFC feature is great, and I have both the digital card on my phone and the physical card. The app is really helpful; it shows what I’ve already spent and my spend limit. The app looks really good and works everywhere, from Colombia to Europe and the United States. It's also convenient that my boss can see my spending, so I don't have to worry about keeping all the receipts. This saves a lot on administration. The initial setup was really easy too, with a link to download the app, and everything worked smoothly even from Colombia. The digital card setup with Google Pay was really quick too, and the physical card arrived super fast.

**What do you dislike about Brex?**

I tried to set my spending limit correctly, but it didn't approve my payment. My spending limit was good in the app and on the desktop, but when I got to the counter, it wouldn't let me pay the deposit.

**What problems is Brex solving and how is that benefiting you?**

Using Brex makes managing travel and job expenses seamless. It simplifies overseas payments with both digital and physical cards, and reduces administrative tasks by not needing to keep receipts, as spending is tracked automatically.

**Official Response from Brex Support:**

> Thank you for the detailed review. We are glad Brex makes travel seamless for you, from contactless payments worldwide to real-time visibility in the app. It is great to hear that setup, Google Pay, and card delivery were smooth from day one.

We also appreciate you sharing the experience with the spending limit at the counter. Situations like deposits can sometimes involve higher temporary authorization holds than the listed amount, which can impact approvals even if the visible limit looks sufficient. Feedback like this helps highlight where clarity and flexibility matter most.

Thanks again for sharing your experience with us.

  ### 38. Receipt Capture and Coding Right From Your Phone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra M. | Account payable specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Brex?**

So easy that you can photo the receipt right from your phone and put in the company general ledger code in without the wait

**What do you dislike about Brex?**

No complaints. We don’t have to worry about forgetting to do it anymore. Most of my coworkers weren’t doing it before Brex, so this has made it much easier to stay on top of.

**What problems is Brex solving and how is that benefiting you?**

To make the employees that carries the Brex card to help acct department to send it faster

**Official Response from Brex Support:**

> Thank you for the review. We’re glad Brex makes it easy to capture receipts and code expenses in the moment without delays. That kind of speed and simplicity is exactly what we aim to deliver.

It’s great to hear it’s helping your team stay on top of expenses and making things easier for your accounting team. Thanks again for sharing your experience with us!

  ### 39. Quick, Intuitive, and Perfect for Startups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruno R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Brex?**

I really like that Brex is a bank completely designed for startups like ours. Everything is very easy to do, there is nothing that takes time or involves complicated procedures. The authentications work well and generating users is good. Issuing cards is an instant process. Reviewing charges is very quick, I receive notifications and can authorize payments easily. Everything works smoothly. Additionally, I can do everything from my app, both on the phone and on the computer, and the functions are intuitive and fast. Issuing cards only requires two clicks and I don't need to talk to anyone. The authentications are secure using an authenticator instead of SMS or tokens. Everything works as it should in a tech application.

**What do you dislike about Brex?**

I think Brex could imitate a product that Marcus has, which is a credit card that offers cashback. That would be good to have.

**What problems is Brex solving and how is that benefiting you?**

Brex operates as the bank of our organization, facilitating all our financial transactions and simplifying corporate card management. It is intuitive, fast, allows issuing cards instantly, and doing everything from my app, eliminating complicated procedures.

**Official Response from Brex Support:**

> Thank you for the detailed review. We are glad Brex is helping your team move quickly, from instant card issuing to fast charge reviews and secure authentications. That is exactly how modern finance should work for startups.

We also appreciate the feedback on cashback. We are always evaluating ways to deliver more value through Brex rewards while keeping the speed and control you rely on. 

  ### 40. Brex Mobile App Makes Receipt Capture and Assignment Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about Brex?**

The most helpful aspect of the Brex system for me is the phone app.  Being able to handle receipt capture and assignment all in one place is a big time saver for me personally.  No more having to scan a receipt in notes app and attach it to an email from my cellphone.  The app is so very user friendly as well, no challenges found.  I even, unfortunately, had some fraudulent activity on my card and the customer support time handled it faster than I could ever have imagined.  The cards were easily integrated company wide.  I use my card almost daily with no sweat!

**What do you dislike about Brex?**

I have not found a single issue personally with the Brex system since our company implemented it two months ago.

**What problems is Brex solving and how is that benefiting you?**

The Brex system helps reduce time on expense submittal and helps ensure timely handling of the matter with alerts via text and app notifactions.

**Official Response from Brex Support:**

> Thank you for the thoughtful review. We are glad the mobile app is saving you time with receipt capture and expense management. That is exactly what it is built for.

It is also great to hear our team was able to resolve the fraudulent activity quickly and that the card rollout across your company was seamless. Speed and reliability matter, especially when you are using your card daily.

We appreciate you sharing your experience with us, and we are glad Brex is helping simplify expense management for your team.

  ### 41. Smooth and Efficient Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Brex?**

One new thing I really like about Brex is how streamlined and intuitive the platform continues to be. It makes managing expenses and reimbursements very efficient, and I appreciate that the process requires minimal manual input, which helps reduce errors and avoid delays. The overall user experience feels smooth and reliable.

**What do you dislike about Brex?**

Overall, my experience with Brex has been very positive and I haven’t had any major issues. One area that could be improved is adding even more customization or reporting features, but the platform already works very smoothly and is very user-friendly.

**What problems is Brex solving and how is that benefiting you?**

It is helping us to manage our expenses when traveling for the company.

**Official Response from Brex Support:**

> Thanks for leaving a review! 

  ### 42. Excellent Service! Great Product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alison S. | Clinical Onboarding Specialist, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about Brex?**

I really like Brex for its seamless expense management and robust financial tools tailored for modern businesses. The platform simplifies company spending with features like virtual cards, automated expense categorization, and real-time tracking, which save time and reduce manual effort.

The upsides of using Brex include generous rewards tailored to business needs, such as travel and SaaS discounts, a high credit limit without requiring personal guarantees, and easy integration with accounting tools. It’s a great solution for scaling businesses looking for flexibility and streamlined financial management.

**What do you dislike about Brex?**

While I absolutely love Brex, there are a few areas that could be improved. The platform’s focus on startups and high-growth companies means its underwriting criteria might exclude smaller or less-funded businesses. I also find the lack of dedicated customer support or live assistance challenging when issues arise.

The reporting and analytics tools, while useful, could be more customizable for businesses with specific or complex needs. Lastly, certain fees or conditions on reward redemption could be more transparent to help users maximize their benefits.

**What problems is Brex solving and how is that benefiting you?**

Brex is helping me manage my expenses while out on business and makes it so easy to track the expenses while also allocating what they were for.

**Official Response from Brex Support:**

> Thank you so much for your review and feedback, Alison! We're thrilled to hear that we're able to help you manage your expenses.

  ### 43. Effortless Expense Management and Compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariel H. | Enterprise Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Brex?**

I use Brex to purchase flights and hotel stays, as well as for travel expenses during business trips. I like how simple it is to upload receipts and add memos, whether via email or via WhatsApp. It saves me a lot of time and is very straightforward. It enables me to maintain compliance with internal policies for expensing business-related expenses. The initial setup of Brex was pretty straightforward, and it didn't take too much time.

**What do you dislike about Brex?**

I think my business operations manager mentioned that it does properly allow them to do proper analysis of spending and organizing where money is going.

**What problems is Brex solving and how is that benefiting you?**

I use Brex to manage travel expenses easily and maintain compliance with internal policies efficiently.

**Official Response from Brex Support:**

> Thank you for the review. We’re glad Brex is making travel expenses easy to manage, from quick receipt uploads to staying compliant with internal policies. That simplicity and time savings are exactly what we aim to deliver.

We also appreciate the feedback on spend analysis and reporting. Visibility into where money is going is critical, and insights like this help us continue improving those capabilities.

Thanks again for sharing your experience with us!

  ### 44. User Friendly for both Employee and Employer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morgan B. | Director of clinical impact, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Brex?**

Its very user friendly. The app and the website are easy to navigate

**What do you dislike about Brex?**

Nothing really. There's usually a lag when uploading a receipt or updating a memo which is inconvenient but not a deal breaker.

**What problems is Brex solving and how is that benefiting you?**

Brex makes it easy to stay on top of uploading receipts and tracking company expense. I love the Slack and text messaging integrations - I can do everything from a resource I use regularly rather than having to navigate to their website.

**Official Response from Brex Support:**

> Thank you for the review. We’re glad Brex is easy to navigate and fits naturally into your workflow, especially with Slack and messaging integrations. That’s exactly the kind of simplicity we aim to deliver.

We also appreciate the note on lag when uploading receipts or updating memos. We know speed matters in those moments, and feedback like this helps us continue improving performance.

Thanks again for sharing your experience with us!

  ### 45. Smooth Expense Management with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fernando B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2026

**What do you like best about Brex?**

I like that the Brex site is easy to use and that managing company expenses is straightforward. The ability to cancel and replace a card quickly when unusual charges occur is a huge plus, especially since replacements arrive in just 3 days. I appreciate the detailed charge reports where you can attach receipts and pictures. Brex has a really good fraudulent awareness system, sending me alerts about unusual charges, and the card replacement and dispute processes are very customer supportive. The initial setup was also very easy after providing proof of company legal entity, and I'm very happy to have the card.

**What do you dislike about Brex?**

Nothing really. Everything is ok

**What problems is Brex solving and how is that benefiting you?**

Brex helps manage company expenses easily with detailed charges and receipt attachments. It has a great fraud awareness system, quickly handling unusual charges and card replacements.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex makes it easy to manage expenses and that features like real-time alerts, quick card replacement, and detailed charge reporting are working well for you. That level of control and security is exactly what we aim to deliver.

It’s great to hear setup was smooth and everything has been running reliably. Thanks again for sharing your experience with us!

  ### 46. Brex Simplifies Expense Reporting Exceptionally

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd H.

**Reviewed Date:** February 02, 2026

**What do you like best about Brex?**

I really appreciate the convenience Brex offers, whether I'm on the road, at home, or in my office. It's so handy to resolve expenses quickly, ensuring the company is aware of where the money is being spent and that I'm being financially responsible. The system is easy to set up; it was very easy to get my name and payment account set up without any errors. Compared to other systems I've encountered, it's one of the simpler ones and much faster to get started.

**What do you dislike about Brex?**

I think that there's no system for rewards integration. It's not that big of a deal to me, but having the ability to connect with reward systems of rental car companies, airlines, or hotels would be a very nice feature to add. It could even improve the offerings that Brex has.

**What problems is Brex solving and how is that benefiting you?**

Brex quickly updates my expenses, reducing forgotten entries. The app's connectivity with the Brex card streamlines adding receipts, ensuring accounts payable is current. It's simple and keeps everything organized without misplaced receipts.

**Official Response from Brex Support:**

> Thank you for sharing your experience. We’re glad to hear Brex has made expense reporting easy and reliable for you, whether you’re on the road or in the office, and that setup was smooth from the start.

We also appreciate your feedback around rewards integrations with airlines, hotels, and rental car programs. Suggestions like this are helpful as we continue thinking about how to enhance the overall Brex experience.

Thanks again for taking the time to leave a review and for trusting Brex to help keep your expenses organized and up to date.

  ### 47. Effortless Expense Management with Brex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isabella G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Brex?**

I appreciate how Brex allows me to upload receipts from travel expenses with ease. The feature where I receive a text message and can add a picture of the receipt is particularly convenient. Brex then automatically matches the receipt to the expense, seamlessly adding it to the portal for my accounting manager to review. This automation streamlines the process and reduces manual effort. Another aspect I love is how straightforward the initial setup was; having used Brex for three years now, I can attest to its user-friendly nature. I am highly satisfied with Brex, as reflected in my rating of 10 for recommending it to friends or colleagues.

**What do you dislike about Brex?**

Sometimes I don't get a text message, but I also have the app so I can use the app.

**What problems is Brex solving and how is that benefiting you?**

I find Brex makes it easy to upload receipts from travel expenses and automatically matches them to expenses, streamlining the process for my accounting manager.

**Official Response from Brex Support:**

> Thanks, Isabella! We appreciate you leaving a review and recommending Brex. 

  ### 48. Great user experience for a finance app.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonardo R. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Brex?**

They improved the user experience on registering the expenses, it's very quick and doesn't feel annoying

**What do you dislike about Brex?**

I still have nothing to report about this.

**What problems is Brex solving and how is that benefiting you?**

We are a remote team and everyone got its brex card quickly to manage work-related expenses.

Review expenses is very quickly, I do it just after I spend some money and our accountants are happy.

**Official Response from Brex Support:**

> Hi Leonardo, thank you for the positive feedback. We are happy that you are a part of Brex!

  ### 49. Facilitate the Financial Management of Our Startup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cynthia A. | Sustainability Mentor and Latin America Projects Development , Enterprise (> 1000 emp.)

**Reviewed Date:** January 30, 2026

**What do you like best about Brex?**

I love how easy it is to use Brex. I can upload my suppliers' invoices and manage the items without complications, which makes my life much easier. Additionally, I can create invoices or receipts for my clients and send them directly to their email, saving me time by not having to use another platform to do it. This is very valuable to me, as it saves me a lot of time. I also appreciate that the initial setup was super easy; we were able to link the previous account and see how much money we have in total. Brex is super fast and doesn't charge usage fees, which is great. I definitely recommend it, in fact, I have already recommended it.

**What do you dislike about Brex?**

On the invoices side, I can't send the invoice to multiple emails, or I haven't figured out how to send it to multiple emails; I only send it to one person. I would like to be able to send it to more people.

**What problems is Brex solving and how is that benefiting you?**

I use Brex as an excellent online bank without fees, fast and efficient. It makes business life much easier by paying bills and suppliers, receiving money, and sending invoices directly, saving valuable time.

**Official Response from Brex Support:**

> Thanks for sharing your experience and for recommending Brex. It’s great to hear that our invoicing, bill pay, and setup have helped save you time. We appreciate you calling out the limitation around sending invoices to multiple emails, and we’ll pass that feedback along as we continue refining this feature.

  ### 50. Seamless Real-Time Finance Ops with Smart UI/UX and Proactive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Moa T. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Brex?**

Brex offers a seamless experience with state-of-the-art UI/UX, minimalist interactions, and smart components that can enhance and speed up reconciliation, management, and visibility of financial operations. It works seemingly in real-time, has a handful of useful integrations, proactive support, and smooth onboarding. It even has built-in intelligence features for its competitive price.

**What do you dislike about Brex?**

Nothing to dislike so far. Brex's features a well-rounded.

**What problems is Brex solving and how is that benefiting you?**

It centralizes and streamlines financial management across the board, from petty-cash to bookkeeping.

**Official Response from Brex Support:**

> Thank you for the detailed review. We’re glad Brex is delivering a seamless experience, from intuitive UI to real-time visibility and streamlined financial operations. That’s exactly what we aim to build.

It’s great to hear onboarding, integrations, and built-in intelligence are making a difference for your team. Thanks again for sharing your experience with us!


## Brex Discussions
  - [What are Brex alternatives?](https://www.g2.com/discussions/what-are-brex-alternatives) - 1 comment, 1 upvote
  - [How does Brex earn profit?](https://www.g2.com/discussions/how-does-brex-earn-profit) - 1 comment, 1 upvote
  - [More Physical Cards?](https://www.g2.com/discussions/more-physical-cards) - 1 comment, 1 upvote
  - [What will my limit be?](https://www.g2.com/discussions/limits) - 1 comment, 1 upvote
  - [What integrations does Brex offer?](https://www.g2.com/discussions/integrations-77062426-b534-4cef-a36c-b39beb358129) - 1 comment, 1 upvote

- [View Brex pricing details and edition comparison](https://www.g2.com/products/brex/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+16%3A14%3A24+-0500&secure%5Bsession_id%5D=1cfb5961-5b59-4665-9046-e1a4fcd67264&secure%5Btoken%5D=3b4275247f7a9740208646dee9102799b482a82e21511b896080602f7b3bd68a&format=llm_user)
## Brex Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews)
  - [NetSuite](https://www.g2.com/products/netsuite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Qbo](https://www.g2.com/products/qbo/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [Svb](https://www.g2.com/products/svb/reviews)
  - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)

## Brex Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Setup**
- Data
- Approvals
- Alignment

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Dashboard**
- Payouts
- Fees
- Payment Schedule

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Approval **
- Rules
- Workflows
- Submit

**Integrations**
- Subscription Management
- Banking
- Accounting

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Analytics/Reporting**
- Cash Balance
- ARR
- Valuation
- Customer Metrics
- Expenses

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance

**Client Invoicing**
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- Accounting
- Payment Integration
- ERP

**Reporting**
- Real time
- Multiple Views
- Export
- Budgets

**Agentic AI -  Recurring Revenue Finance**
- Multi-step Planning

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking

**Administration**
- PCI Regulation Compliant

**Agentic AI - Spend Management**
- Proactive Assistance

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Brex Alternatives
  - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,410 reviews)
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,939 reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,929 reviews)

