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Compare Confluence and MadCap Flare

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Confluence
Confluence
(3,796)
4.1 out of 5
Confluence
By Atlassian
MadCap Flare
MadCap Flare
(430)
4.4 out of 5
MadCap Flare
By MadCap Software
Optimized for quick response
At a Glance
Confluence
Confluence
Star Rating
(3,796)4.1 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Information
Entry-Level Pricing
$10 per month
Browse all 4 pricing plans
MadCap Flare
MadCap Flare
Star Rating
(430)4.4 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Information
Entry-Level Pricing
$2,333.00 Per Year
Free Trial is available
Learn more about MadCap Flare
Featured Products
Axero
Sponsored
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Axero
(82)
IT Documentation
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HelpSmith
Sponsored
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(16)
IT Documentation
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IT Documentation
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Confluence vs MadCap Flare

When assessing the two solutions, reviewers found Confluence easier to use and set up. However, MadCap Flare is easier to administer. Reviewers also preferred doing business with MadCap Flare overall.

  • Reviewers felt that MadCap Flare meets the needs of their business better than Confluence.
  • When comparing quality of ongoing product support, reviewers felt that MadCap Flare is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of MadCap Flare over Confluence.
Pricing
Entry-Level Pricing
Confluence
Team collaboration
$10
per month
Browse all 4 pricing plans
MadCap Flare
Subscription
$2,333.00
Per Year
Learn more about MadCap Flare
Free Trial
Confluence
Free Trial is available
MadCap Flare
Free Trial is available
Ratings
Meets Requirements
8.5
3,234
8.7
358
Ease of Use
7.9
3,252
7.4
358
Ease of Setup
8.0
779
7.9
261
Ease of Admin
7.9
737
8.0
252
Quality of Support
8.0
2,132
8.5
335
Has the product been a good partner in doing business?
8.4
656
8.9
253
Product Direction (% positive)
7.3
3,182
7.7
333
Features by Category
Web Content ManagementHide 21 FeaturesShow 21 Features
Not enough data
8.4
769
Content
Not enough data
9.3
54
Not enough data
9.3
50
Not enough data
8.9
45
Not enough data
8.6
25
Not enough data
8.5
24
Not enough data
8.6
20
Not enough data
8.3
35
Not enough data
8.1
49
Not enough data
8.9
49
Design
Not enough data
7.8
49
Not enough data
7.8
28
Not enough data
7.9
41
Not enough data
8.5
48
Platform
Not enough data
8.3
43
Not enough data
8.3
26
Not enough data
8.6
45
Not enough data
8.5
32
Not enough data
8.7
33
Not enough data
8.5
25
Not enough data
7.9
26
Not enough data
7.7
22
Knowledge BaseHide 16 FeaturesShow 16 Features
8.6
6,147
Not enough data
Knowledge Pages
8.5
509
Not enough data
8.5
493
Not enough data
8.7
542
Not enough data
8.9
512
Not enough data
8.5
420
Not enough data
8.2
206
Not enough data
8.8
252
Not enough data
Knowledge Dissemination
8.4
435
Not enough data
8.7
518
Not enough data
9.2
561
Not enough data
8.6
547
Not enough data
8.2
249
Not enough data
8.2
203
Not enough data
8.9
245
Not enough data
8.5
228
Not enough data
8.8
227
Not enough data
Document CreationHide 22 FeaturesShow 22 Features
Not enough data
7.7
1,137
Design
Not enough data
7.5
87
Not enough data
8.0
86
Not enough data
7.8
72
Collaboration
Not enough data
7.9
74
Not enough data
7.2
60
File Types
Not enough data
8.8
96
Not enough data
7.5
90
Not enough data
9.2
86
Edit & Revise
Not enough data
8.5
76
Not enough data
8.1
58
Not enough data
8.7
95
Integrate & Embed
Not enough data
6.7
30
Not enough data
8.8
56
Not enough data
8.3
43
Operating System
Not enough data
8.8
100
Not enough data
4.4
16
Not enough data
4.0
12
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
IT DocumentationHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence
Confluence
MadCap Flare
MadCap Flare
Confluence and MadCap Flare share no categories
Unique Categories
Confluence
Confluence is categorized as Knowledge Base and IT Documentation
MadCap Flare
Reviews
Reviewers' Company Size
Confluence
Confluence
Small-Business(50 or fewer emp.)
17.5%
Mid-Market(51-1000 emp.)
48.3%
Enterprise(> 1000 emp.)
34.2%
MadCap Flare
MadCap Flare
Small-Business(50 or fewer emp.)
17.9%
Mid-Market(51-1000 emp.)
52.1%
Enterprise(> 1000 emp.)
30.0%
Reviewers' Industry
Confluence
Confluence
Computer Software
20.5%
Information Technology and Services
19.3%
Internet
6.9%
Financial Services
5.5%
Marketing and Advertising
4.1%
Other
43.7%
MadCap Flare
MadCap Flare
Computer Software
38.1%
Information Technology and Services
15.5%
Writing and Editing
3.6%
Financial Services
2.6%
Computer & Network Security
2.4%
Other
37.9%
Most Helpful Reviews
Confluence
Confluence
Most Helpful Favorable Review
Verified User in Computer Software
GC
Verified User in Computer Software

I like a lot of the macros offered and make use of several of them (I think we also have a few extra ones). I also like how you can integrate portions of JIRA and Balsamiq, using the macros, this comes in handy with my spec pages.

Most Helpful Critical Review
CC
Collin C.
Verified User in Computer Software

Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...

MadCap Flare
MadCap Flare
Most Helpful Favorable Review
Verified User in Hospital & Health Care
GH
Verified User in E-Learning

Flare offers a great suite of tools, but what I find to be the most valuable is the ability to produce multiple outputs using the same content. The department that I work in uses Flare primarily to handle our paper-based manuals, but the ability to leverage...

Most Helpful Critical Review
Verified User in Computer Software
GC
Verified User in Computer Software

Microsoft Team Foundation Server integration is extremely slow.

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Discussions
Confluence
Confluence Discussions
What is confluence tool used for?
6 comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
See all discussions
MadCap Flare
MadCap Flare Discussions
How long does it take to learn how to use MadCap Flare?
1 comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
What does the output from Flare look like? Are there any examples I can see?
1 comment
JC
There are tons of examples, and, if I showed anything in particular, it wouldn't give it justice. That said, they have lots and lots of examples on their...Read more
If our team uses Flare, what can we expect in terms of the return on investment?
1 comment
EW
In the early 1990's I was using 3 programs to manage just the learning content of a U.S. Navy training department . Over the last 30 years I have seen...Read more
See all discussions
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Ask MadCap Flare a QuestionContact MadCap Flare

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Confluence
Confluence
MadCap Flare
MadCap Flare
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