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Adobe Experience Manager Reviews & Product Details

Adobe Experience Manager Overview

What is Adobe Experience Manager?

Adobe Experience Manager, part of Adobe Experience Cloud, combines digital asset management with the power of a content management system. Adobe Experience Manager Sites is an AI-powered content management system built on a scalable, agile, and secure cloud-native foundation for creating and managing digital experiences across web, mobile, and emerging channels. Users can create content and manage updates with re-usable Content and Experience Fragments and deliver content using template-driven page authoring or a headless approach with GraphQL. Interactive WYSIWYG authoring of React- and Angular-based single-page applications (SPAs) is available using the JavaScript SDK. Experience Manager as a Cloud Service eliminates the need for version upgrades and scales within seconds to handle high traffic with guaranteed uptime SLAs of up to 99.99%. Adobe Experience Manager Assets is a cloud-native digital asset management (DAM) system that enables the management of thousands of assets to create, manage, deliver, and optimize personalized experiences at scale. Users can create and share asset collections and connect to the DAM from within Creative Cloud apps using Adobe Asset Link. Assets uses AI and machine learning to automatically tag, crop, and manipulate images and video. It also offers rich media delivery, technology that automates the creation of unlimited variations of rich media from a single piece of content for various devices and bandwidths. Additional Adobe Experience Manager applications that integrate with Experience Manager Sites and Experience Manager include Experience Manager Forms for responsive forms creation and Experience Manager Screens for digital signage.

Adobe Experience Manager Details
Product Website
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Product Description

Adobe Experience Manager helps you create, manage, and optimize digital customer experiences across every channel, including web, mobile apps, digital forms, and communities.


Seller Details
Seller
Adobe
Company Website
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
973,290 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
Phone
+1 (888) 649-2990
Total Revenue (USD mm)
$19,410
Description

Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.


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Recent Adobe Experience Manager Reviews

Lilliam M.
LM
Lilliam M.Enterprise (> 1000 emp.)
4.5 out of 5
"A robust tool that offers your enterpise more and more"
Experience Manager is a great multifunctional CMS, where you can easily manage your assets and pages in a simple way. Every day, I spend more tim...
Harsh P.
HP
Harsh P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Adobe Experience Review"
I use Adobe Experience Manager, both for our content management system for our website and also for emails using Campaign. AEM Is a vital tool in m...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"No One Uses Adobe Experience Manager"
Its strength lies in creating and personalizing all experiences within the application, so all members of the business can work together on separat...
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Adobe Experience Manager Security
Get security information from Adobe Experience Manager to help you buy the right software. View Security Information
Adobe Experience Manager security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)
CSA (Cloud Security Alliance)

Adobe Experience Manager Media

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328 Adobe Experience Manager Reviews

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328 Adobe Experience Manager Reviews
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328 Adobe Experience Manager Reviews
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Adobe Experience Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Adobe Experience ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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Lilliam M.
LM
Web Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Experience Manager?

Experience Manager is a great multifunctional CMS, where you can easily manage your assets and pages in a simple way.

Every day, I spend more time creating new assets, experience fragments, pages and updating their content insead of navigating in the tool.

I couldn't believe how easy it's to reuse experience fragments across multiple pages and customize them when needed. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I think the learning curve is the biggest challenge. When you start learning, there isn't enough information available online, but it's so easy to understand AEM that you can overcome the learning curve quickly. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

I haven't had any problems using AEM Review collected by and hosted on G2.com.

Harsh P.
HP
Data Security Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Adobe Experience Manager?

I use Adobe Experience Manager, both for our content management system for our website and also for emails using Campaign. AEM Is a vital tool in managing our web content. It provides the ability to create templates and structured components to build a unified design, branding, and consistent placement of navigation throughout sites and across the university, but also allows the flexibility to personalize and customize pages. Recently, we were able to use an HTML component to drop in just enough JavaScript to automate a sorting of cards for a feature on our site while still keeping the template and branding of the system in place. We use Campaign to send email to our faculty and workshop participants. The analytics we can see in Campaign’s reports help us determine message delivery and gives us insights on how to improve our messaging. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

One of the problems that we particularly have and would love to see a lot of improvements with is the we use cloud manager for deployments. Specifically with the managed services, we have a lot of issues with the fact that it is one pipe and one pipeline. So if we do a deployment, we have one thing at a time and you have to wait for one batch and one deployment to go through. So typically if you push one thing through the stage, you have to wait and then it goes to prime, and then if you have another batch that you need to send up, you usually typically have about an hour or four hours wait while everybody's doing validation and then it has to go to production. So we need to find a way to either have multi pipes or multi-stage ability to be able to get more things staged or ready to go or be able to have a better deployment mechanism to get things into production because that wait time and that it's just the cycle is just hard. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Well I can't speak monetarily but I can say it's allowed us to get some sites out and messages out very quickly. We've been able to stand up some sites incredibly under very tight timeframes. Messaging, especially during the pandemic, we were able to not only get information out about COVID, we were able to get messages out to the general population about information about their insurance, about issues that were happening, how to find test sites, how to find test kits, how to find information about your insurance, how to get information about storms or anything happening. So we found it was able to get up messaging very quickly and turnaround sites pretty fast. Once we got rolling on it, we were able to do it and we found that it was just able to get that messaging and sites out very fast. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Adobe Experience Manager?

Its strength lies in creating and personalizing all experiences within the application, so all members of the business can work together on separate application categories depending on their roles.

It helps in decreasing time moving items, information, storage, and making educated decisions from data, without moving back and forth between applications while also integrating all useful external third-party applications that work best for the business all in one location.

In full, a user can access either or all information analytics, images, information design or data, user registrations and restrictions, content management, alongside other tools and settings. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

Meeting points with external applications will be based on the preference of the project owner; so if an employee can work better using a different application, this may become an issue unless the employee is well-skilled.

It may be better suited for entrepreneurs who find themselves scaling on to their success already with a consistent following of consumers who come back regularly, without the need to use the software developer options or analytics, so it can be better used for content consistency across their websites, social media channels, and mobile applications instead. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

The Adobe Experience Manager enables project owners to publish content to enhance content representations supporting customer experiences, keeping the messaging consistent across all channels within Adobe Experience Manager, through data analysis of computing and software developer criteria. Its cloud also integrates AI, which can also integrate other Adobe software as well. That is why the role of a web content manager is a key factor in producing content to attract a mass audience across various social platforms, including websites as well as mobile applications, enhancing or producing profit. Review collected by and hosted on G2.com.

Tanya K.
TK
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Experience Manager?

I really like the design and how conveniently all the buttons are located. It's super important to me and it makes it very easy to implement this app into my work routine. I really struggle with bad design in other similar products. I'm not sure about AEM customer support since I don' really use it, but in general Adobe's customer support is good. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I wish there were more templates. I don't know what exactly I'm expecting, I just want more templates. The frequency of use would increase if it had templates for all possible scenarios, since it will be easy and quick to integrate all the necessary stuff. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

It helps me to keep everything in the same place. Normally I'd have everything scattered around multiple apps (notes, reminders etc) Review collected by and hosted on G2.com.

Nikitha P.
NP
AEM Content Author
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Adobe Experience Manager?

As a web producer, i love that way AEM allows me to deliver web content. The ease at which we can create content & rollout globally, localize and translate is amazing. What could have taken weeks or months, now takes only few days. The whole Adobe marketing suite is a testament to why Adobe is one of the leaders in this space Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

You would need get component updates, when design changes and when that happens components become complex and after a point it will be become hard to manage the component repository. If you have the best engineering team, they often know how not to over engineer and may help you from this downside. If not managed well, then if becomes complex Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

Creating marketing & support websites and launching them globally.

Helping us build content at speed and in large volumes. Review collected by and hosted on G2.com.

Rakesh K.
RK
Principal Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Experience Manager?

I have been working on AEM for the past 10+ years. I have seen it transisition from CQ 5.6 to now 6.5.17 and grow step by step from Classic UI to Touch UI.

I love the way Adobe evolved this product & seemlessly integrated other Adobe products like Target, Analytics, Search, Translations, AEM Guides, content fragments, commerce, magento, marketo etc.

Adobe Experience Manager is the best CMS out there & no other CMS comes close to it as a Complete product.

The flexibility AEM offers makes it standout. It is definitely the most powerful tool for building Marketing websites Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

Adobe is best at selling products, but everytime they introduce a new version, it takes a lot of time for them to stabilize it. They make it stable, but takes time. So we always wait for a couple of new versions to come by & then upgrade.

Also, Adobe is now pushing orgs to move to Adobe Managed Cloud, instead of onPrem, which is not great. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

AEM is our CMS for building marketing & support websites. We also use AEM guides to host our technical documentation.

We use MSM & rolledout our website to 11 different locales and in 6 different languages. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Experience Manager?

In my opinion, I’d recommend Adobe Experience Manager to anyone looking for a powerful and customizable content management system. I feel that It’s easy to use, scalable, and works well for marketing and development teams. For example based on my own experience, I would say it’s great for managing large websites with multiple regional versions, allowing teams to collaborate seamlessly while maintaining brand consistency across different markets. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I feel that Adobe Experience Manager can be tricky to learn at first, especially if you’re new to it like I was a couple of years ago. But overtime with some training, it becomes a really useful tool for handling complex content projects. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

I would say Adobe Experience Manager helped organize and manage all my companies web content in one place, making it easy to update and keep everything consistent across my site. This saved time I feel and ensured that the website was looking professional and on-brand, no matter how many updates or changes were being made on the go.. Review collected by and hosted on G2.com.

Harley L.
HL
Account executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Adobe Experience Manager?

it combines powerful content management with easy personalization. The intuitive interface streamlines content creation and delivery, while its flexibility allows for customization to fit specific business needs. Plus, the seamless integration with other tools makes it an invaluable asset for managing consistent, high-quality digital experiences across channels. The customer support I received at my prior job was amazing, and implementation was so easy. I used this program daily. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

There's a steep learning curve if you haven't used Adobe programs before. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

It allows me to tailor the experience to each of my customers. It takes a lot of the guesswork out of my job and saves me a lot of time. Worth the price. Review collected by and hosted on G2.com.

Arvind M.
AM
developer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Adobe Experience Cloud?

The Adobe Experience Cloud is something I like the most because it just brings everything together. By integrating marketing, analytics, and content management tools seamlessly, this makes it very effective and user-friendly. I love that it goes deep into customer habits so that I can create my own customized marketing campaigns. This is a game-changer in terms of real-time data analytics and automation functions which help me to make better decisions about my marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Cloud?

These are the things I hate about Adobe Experience Cloud; it is too expensive and complicated. The numerous options can be confusing, particularly towards people who are not very conversant with technology. The learning curve is steep, and you will find that a lot of time and effort go into getting to grips with all the tools available here. Further, there is the issue of cost which might become a challenge especially for smaller businesses or start-ups operating on limited budgets. Investing in setup, training and other ongoing support work could quickly accumulate to tons of cash. On top of this, it would be nice if there existed more pocket-friendly pricing plans or scaled-down versions of these products meant for small ventures. Review collected by and hosted on G2.com.

What problems is Adobe Experience Cloud solving and how is that benefiting you?

Integrating numerous tools into a single platform, centralizing data and streamlining processes are some of the challenges that Adobe Experience Cloud addresses. Adobe Marketing Campaigns for Adobe Marketo Engage, Simplified Content Management Using Adobe Experience Manager, and Advertising Optimization on Multiple Channels with Adobe Advertising Cloud are some of the things it does. Moreover, it enables personalized experiences through its use in adobe target as well as the optimization of ad campaigns on various channels by using adobe advertising cloud. By integrating these factors and automating them, efficiency is improved; better decision making is achieved leading to enhanced marketing strategies which eventually provide me with a consolidated set of powerful tools to manage and optimize digital marketing efforts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Adobe Experience Manager?

The fact that it is a one-stop shop. I can manage content acoss multiple platforms. Once you get used to it, it becomes quite easy to use. The Integration with other Adobe products like Analytics is another plus for me. Customer support is decent as well. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

Steep learning curve means ease of use is a bit difficult at first to the platform plus difficulty integrating with third-party platforms. Review collected by and hosted on G2.com.

What problems is Adobe Experience Manager solving and how is that benefiting you?

As a Data Analyst, AEM's integration with Adobe Analytics makes it easy for me to analyze website data. It helps me understand the user behavior better. Also, having the ability to manage digital assets and web content makes it easy to deliver personalized user experiences, which you can decide based on the data.

So it's a good one-stop shop for Analysts to study and improve user experience. Review collected by and hosted on G2.com.