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Compare CisionOne and Sprout Social 
Featured Products
At a Glance
Market Segments
Small-Business (43.4% of reviews)
Small-Business (44.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
CisionOne
Star Rating
(1,246)3.9 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CisionOneSprout Social
Star Rating
(5,753)4.4 out of 5
Market Segments
Small-Business (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in user satisfaction, boasting a significantly higher overall score compared to CisionOne. Users appreciate its intuitive interface and powerful analytics, with one reviewer highlighting how it simplifies social publishing across multiple channels simultaneously.
- According to verified reviews, Sprout Social's implementation process is praised for its smooth onboarding experience, making it easy for new users to get started. In contrast, CisionOne, while offering valuable insights, has received mixed feedback regarding its setup, with some users finding it less straightforward.
- Users say that Sprout Social's robust data tracking and customization options provide clear and actionable performance insights, which are essential for effective social media management. CisionOne, while offering competitive performance tracking, is noted for its focus on brand presence and press management, which may not cater to all social media needs.
- Reviewers mention that Sprout Social's customer support is highly rated, with many users appreciating the quality of assistance they receive. CisionOne also receives positive feedback for its customer service, but some users feel that it doesn't match the level of support provided by Sprout Social.
- According to recent user feedback, Sprout Social's features, such as queue management and social reporting, are frequently highlighted as game-changers for daily operations. CisionOne, while offering useful tools for tracking performance and competitor analysis, may not provide the same level of day-to-day usability for social media tasks.
- G2 reviewers indicate that Sprout Social's scalability is a strong point, making it suitable for small businesses looking to grow. CisionOne, while also catering to small businesses, may face challenges in scalability as users expand their social media strategies and require more advanced features.
Pricing
Entry-Level Pricing
CisionOne
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
CisionOne
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
7.8
1,120
8.5
5,033
Ease of Use
7.6
1,123
8.8
5,086
Ease of Setup
7.6
450
8.7
3,470
Ease of Admin
8.0
367
8.8
2,167
Quality of Support
8.0
999
8.6
4,500
Has the product been a good partner in doing business?
8.2
384
8.7
2,134
Product Direction (% positive)
6.9
1,099
8.9
4,957
Features by Category
Social Analytics
7.0
48
7.7(won by 0.7)
2956
7.3
53
7.8(won by 0.5)
3141
7.4
55
8.7(won by 1.3)
3306
Feature Not Available
7.2(won by default)
2595
7.5(won by 0.5)
26
7.0
2602
5.0
5
7.2(won by 2.2)
2361
4.7
5
7.1(won by 2.4)
2299
Reports & Dashboards
7.0
51
8.1(won by 1.1)
3179
7.5
52
8.5(won by 1.0)
3244
7.4
50
8.5(won by 1.1)
3085
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
893
Not enough data
6.2(won by default)
886
Not enough data
6.2(won by default)
878
Not enough data
6.2(won by default)
884
Not enough data
6.2(won by default)
885
Contact Management
7.4
22
Not enough data
7.1
21
Not enough data
6.3
20
Not enough data
7.3
22
Not enough data
PR Management
7.1
21
Not enough data
6.5
20
Not enough data
7.1
20
Not enough data
7.8
22
Not enough data
Agentic AI - Regulatory Change Management
6.2
7
Not enough data
5.7
7
Not enough data
5.2
7
Not enough data
6.2
7
Not enough data
5.2
7
Not enough data
Workflow Automation
Feature Not Available
Not enough data
6.5
19
Not enough data
7.5
18
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
Not enough data
8.9
3125
Not enough data
7.9
2913
Not enough data
8.2
2967
Not enough data
8.0
2860
Not enough data
8.3
2975
Not enough data
Feature Not Available
Social Management
Not enough data
8.6
4149
Not enough data
8.9
4140
Not enough data
8.0
3785
Not enough data
8.5
4089
Not enough data
Feature Not Available
Not enough data
7.9
2876
Not enough data
7.5
2474
Agentic AI - Social Media Management
Not enough data
6.2
1062
Not enough data
6.4
1052
Not enough data
6.5
1049
Not enough data
6.5
1044
Not enough data
6.4
1035
Not enough data
6.4
1036
Not enough data
6.4
1032
Media Channels
6.6
101
Not enough data
7.1
104
Not enough data
7.8
112
Not enough data
Geographic Coverage
7.4
105
Not enough data
7.8
108
Not enough data
7.2
96
Not enough data
Reporting
7.6
109
Not enough data
7.8
102
Not enough data
7.5
107
Not enough data
7.6
106
Not enough data
Agentic AI - Media Monitoring
4.9
37
Not enough data
4.8
36
Not enough data
5.0
37
Not enough data
5.0
37
Not enough data
4.8
37
Not enough data
Generative AI
4.9
47
Not enough data
5.1
47
Not enough data
Monitoring & Listening
7.0
63
8.5
1894
6.7
52
7.0
1431
6.8
10
8.0
1198
8.2
10
7.9
1183
6.3
10
7.7
1155
6.0
10
7.8
1182
Agentic AI - Social Media Listening Tools
Not enough data
6.4
387
Not enough data
6.4
385
Not enough data
6.4
388
Not enough data
6.4
386
Not enough data
6.4
386
Data Management & Analysis
5.9
59
7.5
1200
6.5
63
8.6
1953
7.3
10
8.0
1219
6.8
10
7.8
1124
Generative AI
Not enough data
7.1
859
Not enough data
6.9
848
Process
Not enough data
8.4
1449
Not enough data
7.9
1236
Not enough data
7.7
1003
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1498
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1124
Not enough data
8.4
1420
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
4.7
25
Not enough data
4.7
25
Not enough data
Database
7.9
315
Not enough data
7.6
243
Not enough data
7.3
211
Not enough data
Outreach
7.8
245
Not enough data
7.1
153
Not enough data
6.4
139
Not enough data
Reporting
7.5
233
Not enough data
Feature Not Available
Not enough data
7.2
186
Not enough data
Agentic AI - Media and Influencer Targeting
4.2
10
Not enough data
4.8
10
Not enough data
4.5
10
Not enough data
5.0
10
Not enough data
4.3
9
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
7.1
161
Not enough data
Categories
Categories
Shared Categories
CisionOne and Sprout Social are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
CisionOne is categorized as Media Monitoring, PR CRM, Media and Influencer Targeting, and PR Analytics
Sprout Social is categorized as Social Media Suites, Social Media Management, and Social Customer Service
Reviews
Reviewers' Company Size
CisionOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
37.0%
Marketing and Advertising
10.3%
Non-Profit Organization Management
4.2%
Higher Education
3.8%
Computer Software
3.0%
Other
41.8%
Marketing and Advertising
20.8%
Non-Profit Organization Management
6.1%
Higher Education
5.5%
Information Technology and Services
3.7%
Financial Services
3.2%
Other
60.8%
Alternatives
Discussions
Do you think the addition of a checkbox or bulleted list
2 Comments
MK
If you use check boxes, you should give users the ability to check them. If the info is just a list, use bullets. Read more
Languages
1 Comment
Official Response from CisionOne
US English, UK English, Canada English, French, German, Netherlands Dutch, French Canada (Coming
soon)Read more
Cision Help Center/Knowledge Base
1 Comment
Official Response from CisionOne
Visit http://help.cisiontraining.com/cision/ for additional information regarding the platform.Read more
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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