# Agility PR Solutions Reviews
**Vendor:** Agility PR Solutions  
**Category:** [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 403
## About Agility PR Solutions
AI-Powered PR Platform to Optimize Your Communications Workflows Agility PR Solutions helps PR and communications professionals connect with journalists, monitor earned media coverage, and prove PR impact. With industry-leading data accuracy, top-rated customer service, and an AI-forward approach, we pride ourselves on delivering reliable solutions that simplify everyday PR activities for clients ranging from boutique PR agencies to global enterprise organizations (and everyone in-between). Media Database: Find and reach key media contacts with Agility’s all-in-one database and distribution platform with a built-in generative AI writing assistant. Media Monitoring: Never miss a mention with AI-enhanced monitoring. Easily track any topic important to your brand, including your competitors and industry news, across various media such as online, print, broadcast, podcasts, and social media. Social Listening: Easily monitor critical keywords, topics, handles, and hashtags to identify trends, market opportunities, and potential influencers across all major social media platforms. Media Intelligence Services: Combines the expertise of our media and data analysts with our AI-powered media monitoring and social listening platform to deliver business-critical insights.



## Agility PR Solutions Pros & Cons
**What users like:**

- Users find Agility PR Solutions to be **extremely easy to use** , facilitating smooth navigation and effective communication with media contacts. (36 reviews)
- Users commend the **excellent customer support** of Agility PR Solutions for being responsive and helpful. (26 reviews)
- Users commend the **helpfulness of Agility PR staff** , consistently providing excellent support and guidance throughout the process. (20 reviews)
- Users appreciate the **intuitive and comprehensive features** of Agility PR Solutions for effective media relationship management. (18 reviews)
- Users value the **wide and accurate database** of Agility PR Solutions for effective media outreach and reporting. (17 reviews)
- Users value the **comprehensive media monitoring** capabilities of Agility PR Solutions, efficiently tracking all coverage in one place. (15 reviews)
- Users value the **comprehensive coverage tracking** of Agility PR Solutions, which consolidates all media mentions in one place. (14 reviews)
- Client Service (13 reviews)
- Users value the **robust reporting features** of Agility PR Solutions, enhancing client communication and demonstrating PR effectiveness. (12 reviews)
- Search Functionality (12 reviews)

**What users dislike:**

- Users face **limited functionality** with Agility PR Solutions, including outdated contacts and inefficient reporting tools. (13 reviews)
- Users express concerns about **data inaccuracy** in Agility PR Solutions, leading to missing key publications and misguided sentiment classifications. (12 reviews)
- Users find Agility PR Solutions to be **not intuitive** , as it requires time to learn and set up effectively. (11 reviews)
- Users express frustration over Agility PR Solutions being **expensive** , with additional costs affecting overall satisfaction and workflow efficiency. (10 reviews)
- Users experience **inaccuracy issues** with sentiment classification and outdated media contact information in Agility PR Solutions. (7 reviews)
- Users experience **incomplete media coverage** , with many key publications consistently missing and sentiment errors persisting over time. (7 reviews)
- Users find the **media monitoring tool lacking** as it struggles with search relevancy and long broadcast clips. (7 reviews)
- Outdated Design (6 reviews)
- Reporting Issues (6 reviews)
- Search Functionality (6 reviews)

## Agility PR Solutions Reviews
  ### 1. Exceeded Expectations: Intuitive Platform, 5-Star Support, and Great AI Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren W. | Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Agility PR Solutions?**

The onboarding and account management have exceeded my expectations. We’ve felt supported throughout, and the communication has been 5*. The platform is intuitive and genuinely easy to use, so I have no concerns about my team being able to jump in, use Agility confidently, and start getting value from it quickly. The AI features are also great and really make light work of things.

**What do you dislike about Agility PR Solutions?**

I genuinely haven't been able to find anything that has been difficult about the platform or the process. I feel we've received good value for money. We haven't yet explored how it could integrate with other systems we have across the firm, for example we use Upper Sigma, a Litera - there could be use cases here.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We were previously using Cision, although we never really had a great setup because the software felt more “clunky” than Agility, which meant we ended up with a lot of irrelevant coverage. This then caused issues with the NLA, which blindsided us.

Agility has been much more relevant to our news monitoring needs, and Louise has been really helpful in explaining the NLA side of things. That clarity, and the way she’s gone above and beyond, has been genuinely appreciated.

We use Agility to monitor not only our own coverage, but also topics our lawyers want to stay on top of. This helps our team spot opportunities. In addition, our BD team monitors key accounts so we can be proactive and better support our clients.

We haven’t yet got started with social listening—we didn’t have this with Cision—but we’re looking forward to exploring it.

  ### 2. Powerful Media Contacts, Needs Better Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexander B. | PR and Content Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Agility PR Solutions?**

I like the powerful media contacts database in Agility PR Solutions, which is regularly maintained and always up to date. It's easily searchable by sector, location, specialism, and topics, which makes it very easy to find and manage contacts. The ability to create targeted lists and manage them easily is useful, and from these lists, we can control distributions that can be easily personalized to maximize impact. I appreciate the element of AI that assists in finding additional contacts that might be missed. It makes sending the right media campaigns to the right people simple every time. We can quickly filter through contacts to ensure there is no wastage, and things always reach the maximum number of right people. I'm very impressed with the dedicated account management we've received and the tailored 1-2-1 training provided.

**What do you dislike about Agility PR Solutions?**

The media reporting function is more basic than some providers. Reports aren’t as easy to customize how we want them. For example, it is not possible to move far beyond the limitations of the provided templates or to export media reports as PDF files natively.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions helps bridge the gap between our clients and the media, making it easy to connect with a wide range of press contacts and manage relationships. It simplifies sending targeted media campaigns, ensuring they reach the right people, and keeps us aware of changes in the media landscape.

  ### 3. Exceptional Account Management and Super Responsive Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about Agility PR Solutions?**

The account management is exceptional. The team are super responsive and no request is ever too much trouble.

**What do you dislike about Agility PR Solutions?**

Our marketing team runs a lot of paid radio ads and this is often picked up in our coverage. I appreciate with radio reads are difficult to distinguish between earned and paid media though. Our account manager removes these paid mentions when we request but if any software could somehow distinguish between earned and paid, it would be useful.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

It's enabling us to quickly share broadcast coverage with colleagues - internally this is really helping the PR Team to show the vast amounts of coverage, and thus profile, we're generating, which we hope will go on to secure further investment in our work.

  ### 4. Responsive Support and High-Quality Analytics at Great Value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Agility PR Solutions?**

I really appreciate how responsive and supportive the team is, along with the strong quality of the analytic reports. Overall, it feels like great value for the services provided.

**What do you dislike about Agility PR Solutions?**

The platform is difficult to use and not as intuitive as it could be. My team has also mentioned that it’s challenging to generate reports on their own without extra help.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility has helped us generate high-quality sentiment reports that make it easier to evaluate the impact of our proactive media relations efforts. It’s also helped us “see the forest through the trees,” which is especially valuable for an organization like ours that generates a substantial amount of coverage and receives a high volume of media calls. Their reports provided the evaluation we needed in an award submission, which we subsequently won.

  ### 5. Streamlined Reporting and Fast Analytics Make a Difference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather H. | Senior VP, Chief Marketing &amp; Communications Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Agility PR Solutions?**

Reporting is very helpful and easy to use. With the amount of reports our team compiles on a monthly basis, these are handy and streamlined. 

Results are quick in terms of email generated posts and the analytics are most helpful.

We use it daily and that makes it convenient. The daily email summaries are a highlight in my inbox.

Our AgilityPR team member is on top of things. Jen is great and her support is something we can count on. 

The team offers training for new team members and has made it easy with each new team member we have had to get the training and start using the program.

**What do you dislike about Agility PR Solutions?**

Not all mentions are picked up. Some things get missed and in this digital age that happens.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Monitoring, reporting, and summary of all content with AVE, circulation, and details. Press release distribution as well.

  ### 6. Intuitive Media Management with Room for Improved Data Accuracy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha S. | PR Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Agility PR Solutions?**

What I like best about Agility PR Solutions is how intuitive and comprehensive it is for managing media relations. The platform makes it easy to find targeted media contacts, distribute press releases, and track coverage all in one place. Its analytics and monitoring tools provide clear insights into campaign performance, helping us measure impact and refine our outreach strategy efficiently.

**What do you dislike about Agility PR Solutions?**

While Agility PR Solutions is a strong platform overall, some features could be more streamlined. The media contact database occasionally includes outdated information, and the reporting tools can take time to customize for specific metrics. Improving data accuracy and making reports more flexible would enhance the user experience.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions helps solve the challenge of efficiently managing media outreach and monitoring coverage across multiple channels. It centralizes media contact research, press release distribution, and performance tracking, which saves time and ensures consistent communication. The platform’s analytics and monitoring tools provide valuable insights into media impact, helping us refine messaging, strengthen relationships, and demonstrate the effectiveness of our PR efforts.

  ### 7. Easy Navigation and Comprehensive Media Reach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Agility PR Solutions?**

I really like the platform and find it easy to use and navigate. The metrics and analysis for reporting are great. Agility PR Solutions has a larger database of media contacts and is more widespread. The AI tool is very helpful. The initial setup was very easy and clear. I like the support we have with Louis Gray who is really helpful and always available.

**What do you dislike about Agility PR Solutions?**

There are sometimes contacts with generic news desk emails which is unhelpful. I wish for specific contact details, not just for newsdesks.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I use Agility PR Solutions for media monitoring and media contacts. It helps me find most international journalists' contact emails I need.

  ### 8. Exceptional Sentiment Analysis Tool That Elevates Our Coverage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Logan W. | Senior Public Relations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Agility PR Solutions?**

Agility is quick and easy to use, and needs minimal training for optimal use. The customer support has been incredibly helpful and quick, solving any issues within minutes and hours, which is a far cry from our previous monitoring company. We've been able to streamline reports and monitoring and even use analytics from Agility to show why we needed to increase our staffing to continue the trajectory of specific campaigns.

**What do you dislike about Agility PR Solutions?**

The only thing I could possibly list is that occasionally stories are classified as negative sentiment when they are not at all negatively framing our institution. When we edit the mention and change the sentiment it still appears as negative in coverage sentiment chart.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

PR monitoring, reporting, and data tracking for specific media campaigns

  ### 9. User-Friendly with Dedicated Support and Broadcast Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nathan F. | Public Relations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Agility PR Solutions?**

I love the user-friendliness of Agility PR Solutions, which makes it incredibly intuitive to set up media monitoring queries and email distributions. The system's ease of use allows me to fine-tune with boolean searches to ensure only relevant mentions appear, streamlining my monitoring process. I also appreciate the efficiency with which I can find media contacts by searching through various parameters such as topic, location, organization, and name. The support from our account representatives is exceptional. We benefit from quarterly check-ins to ensure everything runs smoothly, and they provide prompt responses, often the same day, to effectively resolve any issues that arise. Additionally, Agility PR Solutions offers competitive pricing, beating our previous provider by about 5%. Their inclusion of broadcast monitoring for TV and radio, along with a host of smaller features not offered by our previous provider, makes them a valuable asset to our communications strategy.

**What do you dislike about Agility PR Solutions?**

The aesthetics of the website could be improved to feel more welcoming and compelling. It feels very cold and utilitarian, but that's a very minor complaint.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I use Agility PR Solutions for media monitoring and contact sourcing, which keeps me updated on mentions of my university and helps me engage the right media contacts efficiently.

  ### 10. Effortless PR Outreach with Powerful Tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rukayat S.

**Reviewed Date:** November 10, 2025

**What do you like best about Agility PR Solutions?**

I really appreciate how Agility PR Solutions simplifies media monitoring and empowers my outreach efforts. The platform significantly streamlines the process of finding media contacts, making it four times easier and faster compared to traditional methods. It provides detailed options and insights into what each contact specializes in, and their roles within the companies they work for, which is incredibly time-saving when implementing my strategies. Furthermore, Agility PR Solutions supports data-backed decisions, allowing me to make faster and smarter choices. I also value the fact that I was guided through the setup process by someone from the Agility team, which I found helpful and supportive.

**What do you dislike about Agility PR Solutions?**

I find the interface of Agility PR Solutions could be more seamless and visually intuitive. As a new user transitioning from traditional media lists to a data-driven PR platform, I think there's room for improvement in making the user experience more comfortable. Specifically, I believe a customizable dashboard that allows users to pin their most-used features would enhance familiarity and usability. Additionally, the icons appear a bit outdated and boring, which does not help in creating an engaging experience.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I find that Agility PR Solutions makes it four times easier and faster to find media contacts, providing detailed specialization and role information, which saves me a lot of time. It simplifies media monitoring and empowers quicker, smarter, data-backed decisions.

  ### 11. Agility PR - Platform Review!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Catherine H.

**Reviewed Date:** November 10, 2025

**What do you like best about Agility PR Solutions?**

I have been using Agility PR Solutions for three years, and I really appreciate how it curates a solid list of reporters, which is invaluable for our team's editorial calendars and outreach. The platform has helped us leverage some great relationships with the media. I particularly like that the media list is meticulously curated and that the media team reaches out to contacts for permission before adding them to the platform, which demonstrates a respectful and considerate approach to media relationship management. Additionally, the customer service team is excellent, and I have found their support to be responsive and helpful. I also admire the regular updates and up-to-date innovations that keep the platform solid and relevant. Overall, Agility PR Solutions has proven to be a more adaptive platform compared to the competitor we previously used.

**What do you dislike about Agility PR Solutions?**

That I don't have enough time to utilize the training and resources!

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I find Agility PR Solutions curates comprehensive reporter lists for our editorial calendars, fostering strong media relationships and offering an adaptable platform with excellent customer service.

  ### 12. Streamlined PR Distribution with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** bridget b.

**Reviewed Date:** November 20, 2025

**What do you like best about Agility PR Solutions?**

I appreciate Agility PR Solutions for its simple and comprehensive database of journalists, which makes it easy to find the right contacts and mailing lists for distributing press releases. The tool allows me to efficiently put together and distribute releases, and I particularly value the capability to monitor delivery, opens, and clicks. This feature helps me track the effectiveness of my communications and ensures that I reach my target audience. Additionally, the initial setup of Agility PR Solutions was straightforward, making it an accessible tool right from the start.

**What do you dislike about Agility PR Solutions?**

I find that the formatting of releases in Agility PR Solutions could be made more user-friendly.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I use Agility PR Solutions for distributing press releases, managing and monitoring them efficiently, and finding the right contacts with its comprehensive journalist database. It simplifies creating and distributing releases and allows me to track delivery, opens, and clicks easily.

  ### 13. Easy to use, detailed search tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lori M. | Administrative Support Associate, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about Agility PR Solutions?**

The platform is quite user friendly.  While it isn't perfect, it easy enough to figure out how to manipulate the system to work for your needs.  The search hits are thorough, detailed and accurate to search terms...which are so easy to add and remove, without having to follow the Boolean phrasing.

**What do you dislike about Agility PR Solutions?**

The system runs updates regularly, which is good.  However, I haven't found the updates to be of any particular improvement for my particular use.  I do wish the Save button would stay visible at all times, but that's mostly just my preference, and not much of an actually issue!

**What problems is Agility PR Solutions solving and how is that benefiting you?**

The system provides a couple of different ways of reporting information, which is nice.  I, personally, make the most use out of the basic spreadsheet layout, where I can add or remove as much analytical information as needed when running the report.  The search itself feels very well rounded and in depth.

  ### 14. Severely lacking

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Agility PR Solutions?**

User support is the only thing I can reccomend.

**What do you dislike about Agility PR Solutions?**

All of the search functionality is substandard compared to competitors as it requires the user to create their own data set with a built in cap on results rendered. The need to rely on this data set creates an inflexible tool that fails to meet operational requirements for any highly public organization. UI is also unintuitive and Boolean search functionality lacks the ability to effectively refine results.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility is supposed to allow our organization to effectively monitor online sentiment and conversations on social media. This allows our organization to flag emerging issues for the department as well as our clients, prepare communications lines and action. 

However, as the tool is not forward facing, it becomes impossible to search for new and emerging issues not covered by these pre-arranged searches which leaves the organization operationally blind.

**Official Response from Agility Marketing:**

> Thank you for sharing this feedback. We’re sorry to hear that parts of the platform haven’t met your expectations. Our team has already connected with your organization to review the concerns you’ve raised and to work through a plan to address them. We’re grateful for the opportunity to continue working together and appreciate your recognition of our support team. If there’s anything more you’d like us to look into or adjust, we’re always here to help.

  ### 15. Solid Media Tools, Needs Simplified Alerts

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nermin B.

**Reviewed Date:** November 19, 2025

**What do you like best about Agility PR Solutions?**

I appreciate Agility PR Solutions for its excellent customer service, which is a significant standout. The tools within the platform are generally powerful, helping me manage media-related tasks effectively, although I occasionally find the user experience slightly challenging. I find the media database particularly valuable for easily finding journalists in foreign countries and discovering new contacts. Additionally, the wire distribution feature is incredibly straightforward and saves me a significant amount of time.

**What do you dislike about Agility PR Solutions?**

Creating daily alerts is a bit tedious, and I've had trouble making it provide email alerts.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I use Agility PR Solutions to consolidate media coverage and manage media lists, though there are regional gaps. The database helps me find and contact journalists easily, and wire distribution saves time. The excellent customer service adds significant value.

  ### 16. Game-Changing Media Outreach with an Extensive Database

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2025

**What do you like best about Agility PR Solutions?**

It's wide database variety has been a gamechanger for sending media outreach when it comes to sourcing contacts! I find myself constantly using Agility in order to make sure I have the most accurate contact information.

**What do you dislike about Agility PR Solutions?**

I find that when searching for a particular outlet, the search needs to be quite specific to what was originally entered in the outlet profile (ie: searching  'and' vs '&' will not pull up the same profiles)

**What problems is Agility PR Solutions solving and how is that benefiting you?**

As an Agency, there are a number of clients that we conduct outreach for every month. Agility has helped us to be able to find up-to-date contact information across a variety of industries, which has increased not only our effectiveness, but our efficiency, as well.

  ### 17. Powerful Features at a Great Price

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Agility PR Solutions?**

It's powerful features for a great price point.

**What do you dislike about Agility PR Solutions?**

Not the easiest platform to use, given that it takes a slightly different approach.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Provides a one stop shop for PR monitoring and distribution.

  ### 18. High-Quality PR Database with Excellent Search and Verified Contacts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Agility PR Solutions?**

Agility PR has been the highest quality PR database option that we can find at an affordable price. I love the ease of the search features and that all the email addresses have been verified.

**What do you dislike about Agility PR Solutions?**

It can be difficult to find media contacts who cover books if that information isn't directly in their job title. When I search by a key term it can also be challenging to determine why some of the contacts are in the search results.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR is frequently the only place where I can find direct contact information for media contacts, which helps me reach out more effectively.

  ### 19. Comprehensive Media Monitoring, But Takes Time to Master

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pradeep K. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2025

**What do you like best about Agility PR Solutions?**

Tracks print, online, broadcast, and social media coverage in one place.

Helps me stay updated on brand mentions and industry news in real time.

**What do you dislike about Agility PR Solutions?**

The platform can feel overwhelming at first.

Setting up searches, dashboards, and reports takes time to learn.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Problem: Manually searching news sites, social platforms, and broadcast sources is slow and imprecise.

Solution: Centralized media monitoring across online, print, broadcast, and social media.

Benefit: I get a real-time, complete view of brand mentions without manually scanning multiple sources.

  ### 20. Exceptionally User-Friendly and Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Agility PR Solutions?**

Agility is very easy to use. I appreciate how user-friendly the platform. For my PR team of one (me), I appreciate how I have all the information I need in one place, and how if I'm out, anyone from my marketing team can log in and navigate around.

**What do you dislike about Agility PR Solutions?**

Not too many. My only one (and this could be user-error) is that when you search for journalists using a keyword, you can't see the article that mentions the keyword. You only see their top ten recent articles.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I used to have to do manual google searches and lists in excel sheets, which was very time-consuming. As a team of one, I didn't have enough time in the day. Now, I know I can quickly pull together anything I need, create a press release/pitch, and customize per contact.

  ### 21. Robust Platform and Supportive Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sativa R. | Communications Consultant, Writer, Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Agility PR Solutions?**

Agility PR Solutions enables me to track coverage for my client and their competitors every month, and pull reports on share of voice, sentiment, themes and more - all from an easy to use online portal. Their customer support is second to none as well - when I need someone to help me, they are quick to respond.

**What do you dislike about Agility PR Solutions?**

Sometimes I have to sift through lots of content to find actual coverage but the team always help me adjust my search terms as needed to ensure the tool is feeding me as much relevant coverage as possible.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

I would not be able to monitor coverage by just using Google and many other platforms are too big, and therefore too costly for my needs. Ongoing access to this tool allows me to pull coverage, search for a clip, and run YTD reports very quickly. These reports are ultimately used in ongoing board meetings throughout the year.

  ### 22. Intuitive platform with quick, friendly support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about Agility PR Solutions?**

We switched to Agility this year and my team was able to jump right in and move forward like we've been using it all along. When we did have questions, customer support was fast, reliable and friendly. We seen an uptick in our distribution pickups and our click-through rates are higher than they've ever been.

**What do you dislike about Agility PR Solutions?**

We're working with the Agility team to customize some of the metrics to our needs. The team has been extremely responsive and understanding. So, it's not really a "dislike" as much as an "opportunity".

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We work for a marketing-driven organization. As with many companies, we struggle to show the value of PR to an organization that's all about revenue. Agility has given us a platform for sharing metrics that matter to our leadership.

  ### 23. Effortless Access to Relevant Destination Articles

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2025

**What do you like best about Agility PR Solutions?**

Ability to quickly find online articles relating to our destination.

**What do you dislike about Agility PR Solutions?**

No downsides that I can identify at this time as a new user to the platform.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

This tool has saved our team significant time and resources by eliminating the need to search the internet for articles related to our destination. In addition, it presents the relevant metrics and overall performance in a clear and organized summary.

  ### 24. Great product, great customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rissa G. | Sr. Dir. MarCom, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Agility PR Solutions?**

My favorite thing about Agility PR is the ease of customizing the items that I am tracking across the news. It is easy to set up a bunch of different searches and reports. They also have great customer support which I'm able to connect with when I get stuck.

**What do you dislike about Agility PR Solutions?**

My least favorite thing is the fact that everything is a separate upcharge. There are more services that I would use, but I cannot afford them.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Better than Google alerts, Agility PR solutions lets me accurately and quickly track media mentions of my brand and member brands so I can share timely news, keep updated on my partners, and quickly respond to negative PR. It benefits me because I am a small department and it saves me a lot of time.

  ### 25. User-Friendly Platform for Modern PR Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica B. | Senior Manager, Corporate Communications, Enterprise (> 1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Agility PR Solutions?**

I like how intuitive and comprehensive the platform is and how it offers media monitoring, journalist targeting, and analytics.

**What do you dislike about Agility PR Solutions?**

Pricing is on the higher side, and there are some gaps in media contact data.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions simplifies and streamlines my day-to-day communications work, saving me time, giving me better insights, improved media relationships, and helping me make data-driven decisions.

  ### 26. In our sixth year with Agility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate E. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Agility PR Solutions?**

Good database, great customer support and the benefit of having an international reach.

**What do you dislike about Agility PR Solutions?**

Sometimes a little off with the more local contacts.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We need acess to a diverse range of contacts and Agility gives us that.

  ### 27. Reliable PR Tool with good support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about Agility PR Solutions?**

Agility PR Solutions is easy to use and makes it simple to search for and navigate media contacts, which saves me time and effort when building and managing press lists. The platform is intuitive, and even though I do not use any integrations, the export function is straightforward and meets my needs. I use it frequently and find it reliable and consistent. Customer support is also a standout - responses are prompt and helpful. Overall, it’s a solid tool that supports my day-to-day PR activity effectively.

**What do you dislike about Agility PR Solutions?**

The main frustration comes when editing press releases within the platform - any time I make a change to the text, it jumps back to the top of the page, so I end up constantly scrolling up and down. It can be a bit of a faff and slows things down. I’d like the option to set brand styles in the PR template, to save time and ensure consistency across campaigns. Lastly, the brand monitoring feature looks really valuable, but it’s out of budget for us at the moment. A trial period would be a great way to explore its potential and help justify the investment internally.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions helps me easily find relevant media contacts, which is especially valuable in my role managing a national awards event. Each year we have a new set of finalists from all over the country, so being able to quickly source local media contacts and build targeted press lists saves me a lot of time. It ensures we’re reaching the right regional outlets with tailored news, which boosts our coverage and strengthens relationships with local press.

  ### 28. Great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marina F. | External Comms Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Agility PR Solutions?**

The easy of use and the efficient support team

**What do you dislike about Agility PR Solutions?**

Some small outlets are not covered by the platform, so we you have to track them and add it manually

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions helps me measure the impact and value of my press coverage. It allows me to understand how media placements contribute to our communication goals by providing metrics and valuation, which ultimately helps in demonstrating ROI. This insight is essential for aligning PR efforts with business objectives and making data-driven decisions.

  ### 29. Great media contact and monitoring tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul H. | Director, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Agility PR Solutions?**

Really useful tool, has an indepth media database that stays updated in real time with live lists, a smooth distribution system with customisable templates, good tracking of broadcast and online covergae which it also auto tags to rteleases ensuring a wealth of really useful reporting at your fingertips

**What do you dislike about Agility PR Solutions?**

Needs a bit of fine tuning on the monitoring if your search term is similar to an unrelated term

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Great one stop sop for media contact and monitoriong in one place with inteligent analysis

  ### 30. An intuitive platform that is easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley G. | VP of Marketing and Events - I am the PR Rep for the company using Sprout and help them with SM, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Agility PR Solutions?**

I like how intuitive the platform is and I love the report functionality. The implementation was super easy and everyone I have interacted with has been friendly and helpful. I use this platform daily for either monitoring, press release distribution, or finding new contacts.

**What do you dislike about Agility PR Solutions?**

That a lot of the functions seem to be "add ons" that you have to pay for.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Capturing new journalists for me. The reporting functionality is so much easier and faster to implement.

  ### 31. User friendly with great customer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about Agility PR Solutions?**

Agility Media Monitoring offers comprehensive coverage across print, online, broadcast, and social media with real-time alerts make monitoring effortless and efficient. I like its smart use of AI-driven insights providing meaningful sentiment analysis and trend detection that elevate reporting from reactive to strategic.  It's research element is something we have also been impressed with.

The customer support is outstanding with online advisors available 24/7 to address any issues immediately.  This is paired with a dedicated account manager who we can book as many support / training sessions with as we like.  As part of a team of PR professionals this has really helped ensure every team member got up to speed swiftly with Agility and feels able to reach out for additional support when required.

**What do you dislike about Agility PR Solutions?**

Switching to Agility from our previous provider was a big shift and initially we found that Agility was a little too clever and its reach was so comprehensive that when building media lists we were finding we were generating far too many results.  The capacity for what it can do is fantastic, it is simply a matter of learning how to use it correctly in order to drill into what you want to find.  That takes time but having committed to it and had several training sessions with the Agility team we are now reaping the benefits.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

It is helping us to identify better media contacts and ensure our press releases are reaching the right people.  It's analytics is also great for reporting and analysing campaigns.

  ### 32. Agility has been a seamless help to monitoring our PR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Agility PR Solutions?**

I like how user friendly the software is and intuitive things are. We have used several different companies and the transition to Agility was seamless and easy. I also have felt that we had great onboarding from the team, who answered all of our questions and gave us great trainings.

**What do you dislike about Agility PR Solutions?**

I think the formatting in the briefing section could be better. I would love to be able to quickly edit mentions right in the briefing, instead of beforehand. This would be helpful.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility helps us keep track of all of our mentions and see what people are saying about our company in the news, in broadcast, radio and print.

  ### 33. from searching database to pushing press releases, its a go to tool for PR professionals

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jishnu R. | Presales/ Business Development Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Agility PR Solutions?**

Its a comprehensive tool from searching database and to find relevent channels to push the press releases. Its easy to be set up and run everytime using saved searches.

**What do you dislike about Agility PR Solutions?**

It is not available for south Asian countries and to find relevant sources

**What problems is Agility PR Solutions solving and how is that benefiting you?**

to find the exact channel or media individual who would be interested to promote a news or article within a region. Its very beneficial for corporates trying to release their press and target the right community.
Also the media monitoring feature helps to find relevant hot topics and trending areas and helps create strategies around them

  ### 34. Fake media contacts and a service that doesn’t deliver.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Agility PR Solutions?**

Unfortunatelly i can find anything that I like as all the easy to use features are not working at the end.

**What do you dislike about Agility PR Solutions?**

My colleague signed this contract, and despite my feedback expressing hesitation about continuing, it was carried over without consideration. Each month, we fail to locate 60–80% of key publications from major outlets and YouTubers. For over six months, I’ve been told to manually send the missing publications to their team so they can "fix" the platform, but the issue persists. This has forced my team to spend 2–3 hours daily assisting Agility in correcting their service—on top of paying for it.

They even claim it’s acceptable to miss such a significant volume of publications and insist the contract cannot be terminated. Additionally, I attempted to send a press release through their platform, and only 1 out of 200 contacts responded. This platform is poorly executed and designed to take advantage of companies. Avoid it at all costs.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

This platform was supposed to make Media monitoring easier but instead, nothing works. We are missing majority of publications month after  month

**Official Response from Agility Marketing:**

> Thank you for sharing your feedback. We sincerely regret to hear about your experience and understand how frustrating it must be to feel that the platform isn't meeting your expectations. Our goal is always to provide accurate media monitoring and a robust media database to support our clients’ PR efforts.

While no media monitoring platform can guarantee 100% coverage due to the ever-evolving media landscape, missing 60–80% of key publications is not the standard we aim for. We’d love to investigate this further and understand how we can improve our coverage for your specific needs. We also want to clarify contract renewals—our team works closely with clients before renewals to ensure ongoing value. If there were concerns about the renewal process, we’d like to better understand how we can improve communication moving forward.

We’d love the opportunity to work with you directly to resolve these concerns. Please reach out to us at feedback@agilitypr.comso we can discuss how to make this right.

  ### 35. Great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sylvie L. | Media Relations &amp; External Communications, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about Agility PR Solutions?**

Easy to use, tracks all my media mentions in an organized way. I use it everyday and love it.

**What do you dislike about Agility PR Solutions?**

I can't always grab the full radio/TV clip on my own - need staff to assist, and even sometimes they can't get the whole thing. But the customer support is really quick and great.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Finding reporter contact information, sorting my media mentions, reporting on my media mentions making it really easy to give full weekly, quarterly and yearly reports.

  ### 36. Agility has been excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Agility PR Solutions?**

Their speedy response, accurate insights

**What do you dislike about Agility PR Solutions?**

Sometimes the AI component causes the briefing to be inaccurate

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Ability to see PR insights on complex topics that we are involved in

  ### 37. Abysmal customer service, no accountability.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Michelle B. | P, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Agility PR Solutions?**

I have been an Agility customer for two years. Until recently I was a happy customer. The tools are solid and the service has been reliable.

**What do you dislike about Agility PR Solutions?**

I have been passed around between customer service reps over the last couple of months. I never even got a formal introduction to my new service representative. She reached out with an email about renewing my service and that was the first I had heard from her. Because I did not get back to her by some arbitrary and confusing deadline, I just learned that my account will auto-renew without my consent and I will be forced to pay for seats on the account that I don't want, and cannot afford! 

On top of that, I have moved many of my clients over to Agility's press release wire service, News Direct. I have brought them a lot of revenue by referring clients to them. Earlier this week, News Direct leaked a client's press release ahead of the wire date. My client discovered it before we did. We were mortified and reached out to Agility right away. They were able to get the release taken down, but we almost lost the client. Agility did nothing to make this right, except say "sorry." They went into total "cover your ass" mode. In 20 years of doing PR, I have never had a wire service leak a release, never mind act so casually about it. I was appalled. 

I would like someone at Agility to get in touch with me ASAP to remedy this. I reached out to my customer service rep and got an Out of Office reply! This is unacceptable.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Right now... NONE. It is creating MORE problems for me.

**Official Response from Agility Marketing:**

> We’re truly sorry to hear about your recent experience and appreciate you bringing these concerns to our attention. This is not the level of service we aim to provide, and we understand how frustrating this must have been. 
 
We understand that our team has since connected with you to clarify the situation, and we appreciate the opportunity to work together in the coming year. Your feedback is invaluable, and we remain committed to providing the level of service and support you expect. Please don’t hesitate to reach out if there’s anything further we can do. 

  ### 38. User friendly system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryony B. | Head of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Agility PR Solutions?**

Agility is ultimately a great system to use to keep all of your PR activity in one handy location - from your contact lists, to mention tracking and of course, your releases. 
I like the features to discover new contacts by interest and by organisation, plus being able to monitor opens and clicks from your releases. I also like the daily mention bulletins as they help us keep track of where we're talked about.

**What do you dislike about Agility PR Solutions?**

Sometimes Agility PR can be a bit too international/American - as a small charity based in the UK, we're not using all of the features like a big brand would. But we do benefit from having the tools in place to be able to do bigger things and work smarter like a larger organisation would.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Keeping PR lists up to date without manual monitoring is great for us as a small team. Having a system to schedule releases and track who has engaged with them is also really helpful rather than doing it manually. Basically, Agility saves us a lot of time and effort that we'd otherwise need to do with lots of analytics tracking and spreadsheets!

**Official Response from Parisa Esmaeli:**

> Hi Bryony! Thank you for your detailed review. We’re delighted to hear that Agility is helping you save time and is keeping your PR activities organized. It’s great to know you’re finding value in features like contact discovery and the daily mention bulletins. We also hear your point about the platform feeling more tailored to larger organizations. Your feedback is valuable, and we’ll make sure it’s shared with our team. If you have any more thoughts or need assistance, don’t hesitate to reach out. We’re here to ensure you get the most out of Agility!

  ### 39. Helpful for management of journalist contacts and insights from press release coverage

**Rating:** 4.0/5.0 stars

**Reviewed by:** Toby F. | Senior Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Agility PR Solutions?**

Agility is helpful for finding journalist information but also being able to track coverage internationally from specific press releases - the tool to filter out some parts of coverage is also very helpful to cut through the noise with bigger clients who recieve wide coverage. Additionally the easily exportable graphics for coverage make life easy when presenting to clients in a susinct and engaging manor. The platform is easy to use and intuative meaning it has been easy to get junior colleagues set up and using the platforms.

**What do you dislike about Agility PR Solutions?**

Though the journalist information is at a good level, at times there is often missing contact information or smaller outlets aren't picked up so there are no contact details available on your platform. For this platform to be a 10, this should be imporved making sure all of the information is correct and up to date.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Often Google does not present all coverage of articles or stories, especially for smaller clients who lack the reach. The platform alows for quick and easy searching, capturing a significantly higher percentage of coverage whilst providing data on readership and locations. I also use it to find journalist infomration, saving me significant time searching for emil addresses and phone numbers.

**Official Response from Parisa Esmaeli:**

> Hi there Toby, thanks so much for your thoughtful review! It’s great to know that the filtering options and exportable graphics are making your work smoother and more efficient. We’ll make sure to share your insights with our team as well. We appreciate your feedback!

  ### 40. Comprehensive and easy to search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marie M. | Public Affairs Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Agility PR Solutions?**

The system does a great job of gathering our media coverage and filtering out bad results. The search function is easy to use and the media coverage is up to date. The tech support and customer service is excellent and staff members are very friendly and helpful!

**What do you dislike about Agility PR Solutions?**

The biggest issue we continue to have is cutting off long broadcast clips. These longer clips are usually the most important ones that we want to highlight to management so it can be frustrating to not be able to access and edit them right away. Also, the media briefing component is pretty difficult to use and customize. I would use it a lot more often if it was more intuitive and it might even be able to replace the media reports I compile regularly for executives.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

One place to collect all our media coverage instead of having to use several different search tools.

**Official Response from Parisa Esmaeli:**

> Hi Marie, thank you for your detailed feedback. We’re glad to hear that our search functionality and media coverage updates are working well for you, and that our tech support and customer service have made a positive impression. We understand your concerns about accessing and editing long broadcast clips and the challenges with the media briefing component. We’ll make sure someone from our team reaches out to you to discuss this in more detail and see how we can assist further. Thanks again!

  ### 41. Easy to use and pretty extensive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Allison P. | Public Relations Director, Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Agility PR Solutions?**

Interface is very easy to use and makes sense. I have refined my searches over months of use and it truly catches just about everything I'm looking for. My team has been sending more frequent media reports to our clients because it no longer takes hours and hours to hunt everything down. Additionally, the media briefing tab, where you can send direct links to things you've saved, is very helpful.

**What do you dislike about Agility PR Solutions?**

Occasionally, it will not find a hit that should be very obvious (for example, a local TV station will have a package online that Agility will find during the actual broadcast, but did not find the link -- even though the story text also lives online). In those cases, I will go add the hit manually.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We have previously not had a consistent, easy-to-understand way to measure media hits. Other software was either more difficult to use, or did not find the number of hits we felt it should find. I'm now sending a weekly report for the whole health care system, which is helping to show leadership the value of the work we do in setting up media opportunities.

**Official Response from Parisa Esmaeli:**

> Hi there Allison, thank you for sharing your experience! We’re happy to hear that you’re finding Agility PR Solutions easy to use and that it’s streamlined your media reporting process. It’s fantastic that the interface and media briefing features is helping you deliver timely reports to your clients. Your feedback is valuable, and we’ll be sure to share it with our team. If you ever need assistance, please don’t hesitate to reach out to your account manager!

  ### 42. Fantastic Comprehensive Platform for Media Monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jessica G. | Social Media Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Agility PR Solutions?**

Our organization uses Agility PR Solutions for media monitoring, including social media monitoring. 

Our team met with Agility PR Solutions customer support and they were able to help us figure out a way to effectively use the platform to search social platforms for relevant and timely topics, as well as mentions of our organization across social media sites. The ability to easily export our results with all of the information shown in the Agility PR Solutions platform has been beneficial to our team. We have been able to implement Agility PR Solutions to our reporting easily, and it has played well with our other reporting software. 

Thanks to this platform, we pull reports frequently and on an as-needed basis on mentions which help guide our team.

**What do you dislike about Agility PR Solutions?**

The only thing I would improve about the platform is the ability to crawl LinkedIn for social mentions, however, LinkedIn is notoriously tricky for social media analytics.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility PR Solutions is helping us solve the problem of being in the dark about our online mentions and presence. Because of this platform we have been able to do deep dives into topics related to us and have used the feedback across multiple teams.

**Official Response from Parisa Esmaeli:**

> Hey Jessica, thank you for the fantastic review! We’re thrilled that Agility PR Solutions is working so well for your media and social media monitoring needs, and that our customer support team has been able to help you effectively leverage and integrate the platform. We appreciate your feedback regarding LinkedIn social mentions, and we’ll pass your suggestion to our team. Thanks again!

  ### 43. Just get it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rania A. | Owner Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Agility PR Solutions?**

Agililty has done a really good job of making me more aware of my company as well as my client's companies. It gives me a better understanding of what kind of coverage we have, what is trending, and what is popular at the moment. The media monitoring tool is very easy to use and implement within my team. Another tool we like to utilize is the newswire tool. It helps us create these media releases and add content as well. It has made generaging these releases that much faster. Our clients like the fast turnaround as well. We have not needed to reach out to customer support, but I know where to reach them if I need to. We use Agility PR Solutions every week, and it has made my team more efficient in doing so! The platform is very easy to use and very user friendly.

**What do you dislike about Agility PR Solutions?**

We hvae enjoyed using this program. I don't know where there would be an area of improvement. Maybe a rewards tier, where long time customers can get rewarded for their loyalty!

**What problems is Agility PR Solutions solving and how is that benefiting you?**

This platform gives my team a unified portal where they can remotely work on the press releases. It makes it easier for them to assemble the releases, even in a time crunch. I also like the monitoring aspect of it, it makes me feel like I have my finger on the pulse of what is happening in my region.

**Official Response from Parisa Esmaeli:**

> Hi there! Thanks so much for the fantastic feedback. We’re thrilled to hear that our solutions are helping your team stay on top of media coverage, and that our tools are making your work more efficient. We really appreciate your loyalty and your suggestion about a rewards tier—what a great idea! We’ll definitely pass it along to our team.

  ### 44. Easy to use Agility PR database

**Rating:** 4.5/5.0 stars

**Reviewed by:** dawn f. | PR Professional &amp; Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Agility PR Solutions?**

Ability to get information on all personnel at a publication without needing to move around.

**What do you dislike about Agility PR Solutions?**

Some information is not updated quickly enough.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Agility is a robust solution. It's easy to find editors in the platform. I like how you can see their past articles easily and find others in the publication.

  ### 45. Agility PR is brilliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Agility PR Solutions?**

Agility PR Solutions has transformed how I find journalist details to create media lists, saving me significant time. It is also a brilliant and easy-to-use tool to scan media coverage, finding articles that are missed when using other search engines such as Google and it has the ability to filter out words, saving time. I use Agility PR Solutions mulitple times a day and it has become instrumental to my work. Great training programmes when you first sign up and offers for continuous support.

**What do you dislike about Agility PR Solutions?**

Not much, is absolutely great. Only fault is some outlets not being on the system, however, it is very simple to request information on the outlet or journalist and for their details to be found and added.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Providing the email addresses and phone numbers for journalists which are often not readily available. The graphics on the reports are also incredibly useful for visualising significant quantities of data and are easy to export.

**Official Response from Parisa Esmaeli:**

> Thank you for the fantastic feedback! It's great to know that Agility PR Solutions has been a game-changer for you in finding journalist details and scanning media coverage, and that our tool’s filtering capabilities are saving you time and making a significant impact on your work. We’re also glad you’ve found our training programs and ongoing support helpful. Your satisfaction is our top priority, and we appreciate your review!

  ### 46. Great pr resource

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Agility PR Solutions?**

Easy to search database. Good customer service.

**What do you dislike about Agility PR Solutions?**

Sometimes can't find the business area I need.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Easy to distribute press release and news in one place.

  ### 47. Easy-to-Use PR Software for Professionals of Any Level

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erica K. | Digital &amp; Communications Director, Enterprise (> 1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Agility PR Solutions?**

The ability to create contact lists makes our lives so easy. We are able to distribute emails and press releases to a larger audience with the click of a button.

**What do you dislike about Agility PR Solutions?**

I wish general PR tips/videos were more accessible on the platform. We received great hands-on training from our rep, but I think materials catered toward PR in general would be helpful.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We are working on bringing PR in house and were extremely worried about how we could build up our contact lists across multiple markets in both the US and Canada. We would not have been able to do this without the support of Agility PR.

**Official Response from Parisa Esmaeli:**

> Hi Erica! Thank you for your feedback. We’re thrilled to hear that our contact list feature is making your work easier and more efficient. We took note of your suggestion about having more PR tips and videos available on the platform. It’s a great idea, and we’ll definitely pass it along to our team! If you have any other questions or need further assistance, please don’t hesitate to reach out. Thanks for your support.

  ### 48. Great functionality, high ease-of-use, good value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Agility PR Solutions?**

We use Agility for media monitoring and distribution. Very easy onboarding and implemnation experience, high ease-of-use (which makes it a breeze to train new users), good functionality, and responsive customer serice. We also appreciate the targeted reporting options.

**What do you dislike about Agility PR Solutions?**

Some small UX issues that require extra work or steps (adjusting sentiment, for example), and the platform occasionally misses mentions. When this happens, we need to manually add coverage and lose a lot of the stats we need, such as impressions and AVE.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Measuring our media presence, helping us connect effectively with reporters, and identifying news trends.

  ### 49. Excellent customer service and product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pamela I. | Marketing and Events Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Agility PR Solutions?**

The most helpful thing about Agility PR Solutions is how simple it is to monitor and analyse media coverage which is something that our company relies on heavily. The customer support team is fantastic and have checked up on us.

**What do you dislike about Agility PR Solutions?**

To be honest, we have only used it for just over a year now and we find it really useful, i wouldn't say there is anything unhelpful about it.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

We use it to spot press releases about our company as we do press cuttings on a daily basis and it is something our barristers' ask for.

**Official Response from Parisa Esmaeli:**

> Hi Pamela, thank you for your feedback! We’re delighted to hear that Agility PR Solutions has been a valuable tool for monitoring and analyzing media coverage, and that our customer support team has been helpful in your experience. It’s fantastic to know that our platform is meeting your needs and supporting your daily press cuttings. Your feedback is incredibly encouraging, and we’re thrilled to be a part of your success.

  ### 50. Excellent PR platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Agility PR Solutions?**

Excellent support team available, very quick responses to inquiries and a extensive list of contacts. I particularly appreciate the ability to quickly produce reports on coverage as well as the ability to seamlessly monitor client and competitor activity.

On Agility you're able to see more than google which really helps ensure that we don't miss anything!

**What do you dislike about Agility PR Solutions?**

That you can't look further back on the monitoring (max is 1 year)  - year by year comparison would be better.

Could do with a constant refresh of contacts.

**What problems is Agility PR Solutions solving and how is that benefiting you?**

Being able to quickly find relevant media content is really helpful, but the monitoring capabilities on the platform are very useful. In particular, the ability to quickly create chats and diagrams which give a really comprehensive overview of the coverage of something over a timeframe is extremely helpful!

**Official Response from Parisa Esmaeli:**

> Thank you for your feedback! We’re thrilled to hear that our platform helps you effectively monitor client and competitor activity and ensures you don’t miss any coverage. We understand your concerns about the monitoring timeframe and the need for a more frequent refresh of contacts - we’ll pass this feedback along to our team for review. If you have any additional suggestions or need further assistance, please feel free to reach out to your account manager. They’re happy to help you maximize the benefits of our solutions!


## Agility PR Solutions Discussions
  - [What support and training resources are available to Agility PR Solutions customers?](https://www.g2.com/discussions/training-and-support-2dd4f8ba-3c6f-47d1-b927-9dcac19ce010) - 1 comment, 1 upvote
  - [Can I contact journalists right from the console?](https://www.g2.com/discussions/connecting-with-journalists) - 2 comments, 1 upvote
  - [How many contacts do you have in your database?](https://www.g2.com/discussions/size-of-database) - 1 comment, 1 upvote

- [View Agility PR Solutions pricing details and edition comparison](https://www.g2.com/products/agility-pr-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+08%3A28%3A02+-0500&secure%5Bsession_id%5D=169afecd-8f73-41d3-9095-112b617815b1&secure%5Btoken%5D=3869ded698644ae2acf9aecc9297ef09b0ec92b4f46c806e1fdd78bde0a6e942&format=llm_user)
## Agility PR Solutions Integrations
  - [Newsfile](https://www.g2.com/products/newsfile/reviews)

## Agility PR Solutions Features
**Content Creation**
- Press Release Creation
- Multimedia
- Newsrooms
- SEO

**Contact Management**
- Media Database
- Record Management
- Relationship Management
- Segmentation

**Media Channels**
- Broadcast Media
- Print Media
- Online Media

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Press Release Distribution**
- Natural Language Interaction

**Database**
- Media Database
- Contact/Campaign Management
- Newsroom

**Content Distribution**
- Distribution
- Contact List
- Social Sharing
- Analytics

**PR Management**
- Communications
- Campaign Management
- Engagement Tracking
- PR Analytics

**Geographic Coverage**
- Local Media
- National Media
- International Media

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Outreach**
- Media Distribution
- Social Media Services

**Workflow Automation**
- Pitching
- Campaign Scheduling

**Reporting**
- Keyword Targeting
- Custom Feeds and Alerts
- Custom Reports
- Dashboards

**Agentic AI - Media Monitoring**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Reporting**
- Monitoring
- Impact Measurement

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Media and Influencer Targeting**
- Autonomous Task Execution
- Cross-system Integration

**User Rights/Roles**
- Team Collaboration

## Top Agility PR Solutions Alternatives
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