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- Brandwatch Consumer Intelligence-vs-Talkwalker
Compare Brandwatch Consumer Intelligence and Talkwalker 
At a Glance
Market Segments
Enterprise (35.8% of reviews)
Small-Business (37.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Brandwatch Consumer Intelligence
Star Rating
(622)4.4 out of 5
Market Segments
Enterprise (35.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Brandwatch Consumer IntelligenceTalkwalker
Star Rating
(132)4.3 out of 5
Market Segments
Small-Business (37.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TalkwalkerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Brandwatch Consumer Intelligence excels in Brand Monitoring with a score of 8.7, while Talkwalker falls behind at 7.0, indicating that Brandwatch provides more comprehensive insights into brand performance across various channels.
- Reviewers mention that Talkwalker outperforms Brandwatch in Keyword Tracking, scoring 9.3 compared to Brandwatch's 8.6, suggesting that Talkwalker offers more robust tools for tracking specific keywords and phrases effectively.
- G2 users highlight that Talkwalker has superior Quality of Support with a score of 9.3, whereas Brandwatch scores 8.6, indicating that users may find Talkwalker more responsive and helpful when issues arise.
- Users on G2 report that Brandwatch Consumer Intelligence has a better Ease of Use rating at 8.2 compared to Talkwalker’s 8.7, suggesting that Brandwatch may be more user-friendly for those new to social analytics tools.
- Reviewers say that Brandwatch shines in Trend Analysis with a score of 8.4, while Talkwalker lags at 7.0, indicating that Brandwatch may provide deeper insights into emerging trends and consumer behavior.
- Users report that Talkwalker offers better Report Exporting capabilities with a score of 8.6 compared to Brandwatch's 8.1, suggesting that Talkwalker may provide more flexible options for sharing and utilizing reports.
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Pricing
Entry-Level Pricing
Brandwatch Consumer Intelligence
No pricing availableTalkwalker
No pricing availableFree Trial
Brandwatch Consumer Intelligence
No trial information availableTalkwalker
Free Trial is available
Ratings
Meets Requirements
8.5
500
8.4
109
Ease of Use
8.2
502
8.7
110
Ease of Setup
7.9
309
8.5
76
Ease of Admin
8.3
293
8.5
74
Quality of Support
8.6
476
9.3
105
Has the product been a good partner in doing business?
8.8
290
8.8
72
Product Direction (% positive)
9.1
477
9.0
100
Features by Category
Social Analytics
8.5
213
8.8(won by 0.3)
63
7.6
200
8.2(won by 0.6)
63
7.7
208
8.2(won by 0.5)
66
6.7
128
7.0(won by 0.3)
23
6.9
147
7.4(won by 0.5)
30
8.0(won by default)
124
Not enough data
7.3(won by default)
136
Not enough data
Reports & Dashboards
8.0
212
8.2(won by 0.2)
67
8.1
216
8.6(won by 0.5)
67
8.3
193
8.6(won by 0.3)
58
7.2(won by default)
81
Not enough data
Media Channels
6.9
80
Not enough data
6.6
78
Not enough data
8.6
107
Not enough data
Geographic Coverage
7.8
93
Not enough data
8.2
98
Not enough data
8.3
92
Not enough data
Reporting
8.5
110
Not enough data
8.3
102
Not enough data
7.8
97
Not enough data
8.9
110
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Audiences
8.4
102
Not enough data
7.8
89
Not enough data
6.7
71
Not enough data
7.7
84
Not enough data
Data Analysis
7.8
78
Not enough data
8.9
104
Not enough data
8.7
100
Not enough data
8.8
100
Not enough data
Administration
7.3
62
Not enough data
6.8
58
Not enough data
8.3
88
Not enough data
Monitoring & Listening
8.5
321
8.4
81
7.6
301
7.6
80
8.7
151
7.0
5
8.6
149
9.3
5
8.6
152
7.0
5
8.4
144
Not enough data
Data Management & Analysis
7.1
323
6.4
83
8.2
316
8.3
81
8.1
123
Not enough data
8.3
138
8.3
5
Brand Signals
8.2
67
Not enough data
7.1
66
Not enough data
8.5
69
Not enough data
Brand Analytics
8.4
77
Not enough data
8.3
75
Not enough data
Lead Intelligence
8.8
72
Not enough data
8.3
64
Not enough data
7.9
61
Not enough data
Lead Management
8.4
62
Not enough data
7.5
52
Not enough data
7.9
53
Not enough data
Marketing Campaigns
7.6
54
Not enough data
6.9
43
Not enough data
7.6
50
Not enough data
7.7
48
Not enough data
8.3
57
Not enough data
Data Availability - Marketing Account Intelligence
Not enough data
Not enough data
Data Accuracy - Marketing Account Intelligence
Not enough data
Not enough data
Categories
Categories
Shared Categories
Brandwatch Consumer Intelligence and Talkwalker are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
Brandwatch Consumer Intelligence is categorized as Audience Intelligence Platforms, Marketing Account Intelligence, Media Monitoring, and Brand Intelligence
Talkwalker has no unique categories
Reviews
Reviewers' Company Size
Brandwatch Consumer Intelligence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkwalker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.9%
Public Relations and Communications
7.8%
Market Research
7.2%
Information Technology and Services
5.7%
Management Consulting
2.7%
Other
45.8%
Public Relations and Communications
21.8%
Marketing and Advertising
18.5%
Market Research
7.6%
Management Consulting
5.0%
Information Technology and Services
5.0%
Other
42.0%
Most Helpful Reviews
Brandwatch Consumer Intelligence
Most Helpful Favorable Review
Benjamin D.
Verified User in Marketing and Advertising
As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...
Most Helpful Critical Review
John C.
Verified User in Marketing and Advertising
data quality is often lacking, Blogs especially have ridiculous amounts of spam. Without paying for firehose Twitter data is incomplete on large topics, other tools such as Sysomos have this as standard. exporting large data sets is very difficult and...
Talkwalker
Most Helpful Favorable Review
Alessandro C.
Verified User in Public Relations and Communications
Reporting capabilities, flexibility, user experience
Most Helpful Critical Review
James R.
Verified User in Public Relations and Communications
It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...
Benjamin D.
Verified User in Marketing and Advertising
As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...
Alessandro C.
Verified User in Public Relations and Communications
Reporting capabilities, flexibility, user experience
John C.
Verified User in Marketing and Advertising
data quality is often lacking, Blogs especially have ridiculous amounts of spam. Without paying for firehose Twitter data is incomplete on large topics, other tools such as Sysomos have this as standard. exporting large data sets is very difficult and...
James R.
Verified User in Public Relations and Communications
It is a bit slow. Not as user friendly as I would like. Navigation is not as easy as I would like. The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not...
Discussions
What is the difference between a mention and a query that is referenced in the Brandwatch pricing?
4 comments
DV
a mention is a single tweet, comment, retweet and so in any site.
a query is a string of keywords that you can use to search for mentions.
In...Read more
Is there any possibility for Brandwatch to gather data from the number of likes?
3 comments
ZH
Thank you for your help it helped me a lot in solving my issue
https://thenewsaddicts.com/15-best-universities-in-europe/Read more
What is brandwatch used for?
2 comments
R
Brandwatch is primarily used for Social Listening & Analytics with the help of brand, competitors and industry specific keywords.Read more
Talkwalker has no more discussions with answers
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