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- Brandwatch Consumer Intelligence-vs-ListenFirst
Compare Brandwatch Consumer Intelligence and ListenFirst 
At a Glance
Market Segments
Enterprise (35.8% of reviews)
Enterprise (68.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Brandwatch Consumer Intelligence
Star Rating
(622)4.4 out of 5
Market Segments
Enterprise (35.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Brandwatch Consumer IntelligenceListenFirst
Star Rating
(32)4.5 out of 5
Market Segments
Enterprise (68.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ListenFirstSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Brandwatch Consumer Intelligence excels in its Quality of Support with a score of 8.6, while ListenFirst significantly outperforms in this area with a stellar score of 9.7, indicating that users find ListenFirst to be more responsive and helpful when issues arise.
- Reviewers mention that ListenFirst offers superior Post Performance analytics with a score of 9.2 compared to Brandwatch's 7.7, highlighting that users appreciate the depth of insights provided by ListenFirst in evaluating their content's effectiveness.
- G2 users indicate that Brandwatch Consumer Intelligence has a lower score of 6.7 in Paid Campaign Tracking, while ListenFirst shines with a score of 8.2, suggesting that users find ListenFirst more effective in tracking the performance of their paid social media campaigns.
- Users on G2 report that Brandwatch's Sentiment Analysis feature scores 7.3, which is lower than ListenFirst's 8.1, indicating that users feel ListenFirst provides more accurate and actionable sentiment insights.
- Reviewers mention that ListenFirst's Report Customizability is highly rated at 8.8, compared to Brandwatch's 8.0, suggesting that users find it easier to tailor reports to their specific needs with ListenFirst.
- Users say that Brandwatch Consumer Intelligence has a score of 8.4 for Audience Insights, while ListenFirst does not have a score in this area, indicating that Brandwatch may provide more comprehensive insights into audience demographics and behaviors.
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Pricing
Entry-Level Pricing
Brandwatch Consumer Intelligence
No pricing availableListenFirst
No pricing availableFree Trial
Brandwatch Consumer Intelligence
No trial information availableListenFirst
No trial information availableRatings
Meets Requirements
8.5
500
8.9
28
Ease of Use
8.2
502
8.3
27
Ease of Setup
7.9
309
Not enough data
Ease of Admin
8.3
293
Not enough data
Quality of Support
8.6
476
9.7
27
Has the product been a good partner in doing business?
8.8
290
10.0
5
Product Direction (% positive)
9.1
477
10.0
29
Features by Category
Social Analytics
8.5
213
9.0(won by 0.5)
24
7.6
200
8.8(won by 1.2)
23
7.7
208
9.2(won by 1.5)
27
6.7
128
8.2(won by 1.5)
17
6.9
147
8.3(won by 1.4)
10
8.0(won by default)
124
Not enough data
7.3
136
8.1(won by 0.8)
6
Reports & Dashboards
8.0
212
8.8(won by 0.8)
23
8.1
216
8.5(won by 0.4)
25
8.3
193
9.6(won by 1.3)
19
7.2(won by default)
81
Not enough data
Media Channels
6.9
80
Not enough data
6.6
78
Not enough data
8.6
107
Not enough data
Geographic Coverage
7.8
93
Not enough data
8.2
98
Not enough data
8.3
92
Not enough data
Reporting
8.5
110
Not enough data
8.3
102
Not enough data
7.8
97
Not enough data
8.9
110
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Audiences
8.4
102
Not enough data
7.8
89
Not enough data
6.7
71
Not enough data
7.7
84
Not enough data
Data Analysis
7.8
78
Not enough data
8.9
104
Not enough data
8.7
100
Not enough data
8.8
100
Not enough data
Administration
7.3
62
Not enough data
6.8
58
Not enough data
8.3
88
Not enough data
Monitoring & Listening
8.5
321
Not enough data
7.6
301
Not enough data
8.7
151
Not enough data
8.6
149
Not enough data
8.6
152
Not enough data
8.4
144
Not enough data
Data Management & Analysis
7.1
323
Not enough data
8.2
316
Not enough data
8.1
123
Not enough data
8.3
138
Not enough data
Brand Signals
8.2
67
Not enough data
7.1
66
Not enough data
8.5
69
Not enough data
Brand Analytics
8.4
77
Not enough data
8.3
75
Not enough data
Lead Intelligence
8.8
72
Not enough data
8.3
64
Not enough data
7.9
61
Not enough data
Lead Management
8.4
62
Not enough data
7.5
52
Not enough data
7.9
53
Not enough data
Marketing Campaigns
7.6
54
Not enough data
6.9
43
Not enough data
7.6
50
Not enough data
7.7
48
Not enough data
8.3
57
Not enough data
Data Availability - Marketing Account Intelligence
Not enough data
Not enough data
Data Accuracy - Marketing Account Intelligence
Not enough data
Not enough data
Categories
Categories
Shared Categories
Brandwatch Consumer Intelligence and ListenFirst are categorized as Social Media Analytics
Unique Categories
Brandwatch Consumer Intelligence is categorized as Audience Intelligence Platforms, Marketing Account Intelligence, Media Monitoring, Social Media Listening Tools, and Brand Intelligence
ListenFirst has no unique categories
Reviews
Reviewers' Company Size
Brandwatch Consumer Intelligence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ListenFirst
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
30.9%
Public Relations and Communications
7.8%
Market Research
7.2%
Information Technology and Services
5.7%
Management Consulting
2.7%
Other
45.8%
Entertainment
40.6%
Marketing and Advertising
18.8%
Media Production
12.5%
Broadcast Media
9.4%
Retail
6.3%
Other
12.5%
Most Helpful Reviews
Brandwatch Consumer Intelligence
Most Helpful Favorable Review
Benjamin D.
Verified User in Marketing and Advertising
As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...
Most Helpful Critical Review
John C.
Verified User in Marketing and Advertising
data quality is often lacking, Blogs especially have ridiculous amounts of spam. Without paying for firehose Twitter data is incomplete on large topics, other tools such as Sysomos have this as standard. exporting large data sets is very difficult and...
ListenFirst
Most Helpful Favorable Review
Verified User in Entertainment
Ease of use, great customer support, excellent insights!
Most Helpful Critical Review
Benjamin D.
Verified User in Marketing and Advertising
As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...
Verified User in Entertainment
Ease of use, great customer support, excellent insights!
John C.
Verified User in Marketing and Advertising
data quality is often lacking, Blogs especially have ridiculous amounts of spam. Without paying for firehose Twitter data is incomplete on large topics, other tools such as Sysomos have this as standard. exporting large data sets is very difficult and...
Discussions
What is the difference between a mention and a query that is referenced in the Brandwatch pricing?
4 comments
DV
a mention is a single tweet, comment, retweet and so in any site.
a query is a string of keywords that you can use to search for mentions.
In...Read more
Is there any possibility for Brandwatch to gather data from the number of likes?
3 comments
ZH
Thank you for your help it helped me a lot in solving my issue
https://thenewsaddicts.com/15-best-universities-in-europe/Read more
What is brandwatch used for?
2 comments
R
Brandwatch is primarily used for Social Listening & Analytics with the help of brand, competitors and industry specific keywords.Read more
ListenFirst has no discussions with answers
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