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At a Glance
Market Segments
Enterprise (40.7% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
$5.00 Per Month
$15 user/month
Box
Star Rating
(5,144)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansOpenText Hightail
Star Rating
(685)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$15 user/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Box excels in document signing features, particularly with its "Signature Document Creation" scoring a high 9.5, while OpenText Hightail's signing capabilities, although strong, do not reach the same level of user satisfaction.
- Reviewers mention that Box's "File Sharing" feature is rated at 9.8, indicating a seamless experience, whereas OpenText Hightail's "File Sharing" is rated slightly lower at 9.4, suggesting that Box may provide a more efficient sharing process.
- G2 users highlight Box's superior "User and Role Management" with a score of 9.2, which allows for more granular control over access and permissions compared to OpenText Hightail's score of 8.4, indicating a potential limitation in user management capabilities.
- Users on G2 appreciate Box's "Performance and Reliability" rating of 9.3, which suggests a robust platform, while OpenText Hightail's score of 8.6 indicates that users may experience occasional performance issues.
- Reviewers say that Box's "Security" features, rated at 9.1, provide a higher level of confidence in data protection compared to OpenText Hightail's 9.0, which may leave some users wanting more in terms of security assurances.
- Users report that Box's "Integration APIs" score of 8.9 offers better flexibility for developers compared to OpenText Hightail's 7.5, suggesting that Box may be a more suitable choice for organizations looking to integrate with other systems.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
OpenText Hightail
Pro
$15
user/month
Secure and easy file sharing.
- Share files up to 25GB
- Unlimited file storage
- Delivery notifications
Free Trial
Box
Free Trial is available
OpenText Hightail
Free Trial is available
Ratings
Meets Requirements
8.8
4,365
8.8
625
Ease of Use
8.7
4,409
8.8
626
Ease of Setup
8.7
1,079
8.7
161
Ease of Admin
8.7
986
8.5
158
Quality of Support
8.4
3,011
8.2
390
Has the product been a good partner in doing business?
8.7
878
8.7
144
Product Direction (% positive)
7.6
4,262
7.0
616
Features by Category
Signature Process
9.2
56
Not enough data
9.0
52
Not enough data
9.3
56
Not enough data
9.2
55
Not enough data
8.8
53
Not enough data
9.2
49
Not enough data
9.0
53
Not enough data
9.3
50
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
54
Not enough data
9.2
54
Not enough data
9.2
52
Not enough data
Platform
8.8
62
Not enough data
9.2
67
Not enough data
9.0
59
Not enough data
9.3
67
Not enough data
8.8
59
Not enough data
File Management
8.6
2947
8.2
83
8.7
3309
8.7
149
8.9
3265
8.9
154
8.3
3162
8.0
66
8.5
2264
8.1
73
Agentic AI - Cloud Content Collaboration
7.2
45
Not enough data
8.0
48
Not enough data
7.6
45
Not enough data
Collaboration
8.7
2851
8.6
66
9.1
3398
9.4
158
7.8
2638
8.1
33
8.3
2553
8.2
82
Administration
8.8
2002
8.4
57
8.7
1856
8.3
52
8.7
1788
Feature Not Available
8.6
2040
8.3
39
8.7
1665
Feature Not Available
9.0
2121
9.0
58
Platform
8.9
809
8.6
55
8.5
610
7.7
33
8.6
572
8.0
32
8.5
496
Feature Not Available
Communication
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
8.3
5
Content & Documents
Not enough data
9.8
9
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
9.4
6
Controls
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.5
7
Project Management
Not enough data
8.9
6
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.9
6
Remote Collaboration
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Collaboration - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
7.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
File Management
9.0
111
Not enough data
8.5
94
Not enough data
8.3
91
Not enough data
8.7
103
Not enough data
8.9
109
Not enough data
8.6
97
Not enough data
8.3
91
Not enough data
8.2
89
Not enough data
8.4
86
Not enough data
8.8
109
Not enough data
8.9
105
Not enough data
8.7
102
Not enough data
Workflow
8.4
93
Not enough data
8.2
95
Not enough data
8.4
98
Not enough data
8.8
98
Not enough data
8.5
89
Not enough data
Platform
8.6
90
Not enough data
8.9
106
Not enough data
8.5
88
Not enough data
8.7
87
Not enough data
8.6
88
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and OpenText Hightail are categorized as Cloud Content Collaboration
Unique Categories
Box is categorized as Enterprise Content Management (ECM), E-Signature, and AI Agents For Business Operations
OpenText Hightail is categorized as Project Collaboration and Online Proofing
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Hightail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.4%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.8%
Marketing and Advertising
15.5%
Entertainment
6.2%
Media Production
2.8%
Education Management
2.8%
Consumer Goods
2.7%
Other
70.0%
Alternatives
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
OpenText Hightail has no more discussions with answers
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