Compare Box and Dropbox

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At a Glance
Box
Box
Star Rating
(4,981)4.2 out of 5
Market Segments
Enterprise (40.8% of reviews)
Information
Entry-Level Pricing
$5.00 Per Month
Browse all 5 pricing plans
Dropbox
Dropbox
Star Rating
(28,926)4.4 out of 5
Market Segments
Small-Business (63.4% of reviews)
Information
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Box excels in document signing features, with a high rating of 9.3 for its Signature Process, while Dropbox, although strong, has not reached the same level of satisfaction in this area.
  • Reviewers mention that Box's file management capabilities, particularly in file type support (rated 8.9), are robust, but Dropbox edges ahead with a slightly higher rating of 9.0, indicating a broader compatibility with various file formats.
  • G2 users highlight that Box's performance and reliability score of 8.9 is commendable, yet Dropbox outperforms with a score of 9.1, suggesting a more stable experience during high-demand usage.
  • Users on G2 appreciate Box's strong security features, particularly its regulatory compliance rating of 8.9, while Dropbox's security features, rated at 8.8, are still effective but slightly less robust according to user feedback.
  • Reviewers say that Box's user and role management system is rated at 8.8, which is effective for enterprise needs, but Dropbox's score of 8.6 indicates it may not be as comprehensive for larger organizations.
  • Users report that Box's integration APIs are rated at 8.5, which is favorable, but Dropbox's APIs, rated at 8.1, suggest that Box may offer more flexibility for developers looking to integrate with other systems.
Featured Products
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Browse all 5 pricing plans
Dropbox
Plus
$9.99
Per Month
Browse all 8 pricing plans
Free Trial
Box
Free Trial is available
Dropbox
Free Trial is available
Ratings
Meets Requirements
8.8
4,298
9.0
24,733
Ease of Use
8.7
4,313
9.0
25,115
Ease of Setup
8.7
994
9.1
6,995
Ease of Admin
8.6
959
8.9
5,164
Quality of Support
8.4
2,954
8.6
17,854
Has the product been a good partner in doing business?
8.7
853
8.9
4,772
Product Direction (% positive)
7.6
4,196
7.8
24,676
Features by Category
9.2
69
Not enough data
Signature Process
9.4
52
Not enough data
9.1
48
Not enough data
9.3
52
Not enough data
9.3
51
Not enough data
8.9
49
Not enough data
9.4
45
Not enough data
9.1
49
Not enough data
9.5
46
Not enough data
Security and Scalability
9.0
50
Not enough data
9.2
50
Not enough data
9.2
48
Not enough data
Platform
8.9
46
Not enough data
9.2
50
Not enough data
9.2
43
Not enough data
9.3
50
Not enough data
8.9
44
Not enough data
Cloud Content CollaborationHide 21 FeaturesShow 21 Features
8.6
3,587
8.6
22,338
File Management
8.6
2889
8.9
20515
8.7
3254
8.6
20612
8.9
3211
9.0
20647
8.3
3107
8.6
20153
8.5
2209
8.7
18857
Collaboration
8.7
2793
8.7
18944
9.1
3340
9.2
21080
7.8
2581
8.0
17591
8.3
2499
8.2
16556
Administration
8.8
1946
8.6
15417
8.9
1966
8.7
15380
8.7
1797
8.6
15014
8.7
1729
8.7
15221
8.6
1983
7.8
16476
8.7
1609
8.2
14596
9.1
2061
8.8
16217
Platform
8.8
534
8.5
8793
8.9
767
9.0
9763
8.5
572
8.3
8711
8.6
532
8.3
8611
8.5
456
8.1
8234
Not enough data
8.0
190
Editing
Not enough data
7.5
179
Not enough data
7.5
178
Not enough data
7.4
175
Not enough data
7.4
172
Not enough data
7.5
174
Not enough data
7.6
176
Not enough data
7.6
173
Platform
Not enough data
8.5
184
Not enough data
8.6
183
Not enough data
8.4
178
Generative AI
Not enough data
7.0
175
Not enough data
7.0
173
Enterprise Content Management (ECM)Hide 22 FeaturesShow 22 Features
8.6
100
Not enough data
File Management
9.0
93
Not enough data
8.4
76
Not enough data
8.4
74
Not enough data
8.7
84
Not enough data
8.9
91
Not enough data
8.7
79
Not enough data
8.4
74
Not enough data
8.2
72
Not enough data
8.5
69
Not enough data
8.8
91
Not enough data
8.9
87
Not enough data
8.8
84
Not enough data
Workflow
8.4
76
Not enough data
8.3
78
Not enough data
8.5
81
Not enough data
8.8
83
Not enough data
8.7
74
Not enough data
Platform
8.7
74
Not enough data
8.9
91
Not enough data
8.5
75
Not enough data
8.8
72
Not enough data
8.6
73
Not enough data
Categories
Categories
Shared Categories
Box
Box
Dropbox
Dropbox
Box and Dropbox are categorized as Cloud Content Collaboration
Unique Categories
Dropbox
Dropbox is categorized as Video Editing
Reviews
Reviewers' Company Size
Box
Box
Small-Business(50 or fewer emp.)
28.4%
Mid-Market(51-1000 emp.)
30.7%
Enterprise(> 1000 emp.)
40.8%
Dropbox
Dropbox
Small-Business(50 or fewer emp.)
63.4%
Mid-Market(51-1000 emp.)
22.9%
Enterprise(> 1000 emp.)
13.7%
Reviewers' Industry
Box
Box
Higher Education
9.5%
Information Technology and Services
7.3%
Computer Software
6.3%
Education Management
5.7%
Marketing and Advertising
5.5%
Other
65.7%
Dropbox
Dropbox
Marketing and Advertising
5.9%
Information Technology and Services
5.8%
Computer Software
4.9%
Education Management
4.7%
Higher Education
4.6%
Other
74.1%
Most Helpful Reviews
Box
Box
Most Helpful Favorable Review
NC
Nerissa C.
Verified User in Staffing and Recruiting

The box is a cloud storage tool for data saving, we can drag and drops data on this tool quickly. We can save data form remote computers and it grants us great data protection and we can easily locate our data from anywhere and from any device with an...

Most Helpful Critical Review
BS
Brendan S.
Verified User in Financial Services

Personally I don't see the value add of Box. Is it a Business Dropbox? Is it a Google Drive Replacement? What makes this different to the countless other competitors? For me box is rather slow, unintuitive and if like us, you have thousands of folders, it...

Dropbox
Dropbox
Most Helpful Favorable Review
SP
Socorro P.
Verified User

That allows you to upload and save all types of files securely in the cloud and is easy to use. It is important to note that currently, this helps prevent information loss, as everything is backed up in the cloud, and I like that this tool is responsible....

Most Helpful Critical Review
NJ
Neil J.
Verified User in Management Consulting

Sync can sometimes throttle network bandwidth. Have to mirror the entire folder on your hard drive. Would be better if you could selectively sync files.

Alternatives
Box
Box Alternatives
Progress ShareFile
Progress ShareFile
Add Progress ShareFile
Laserfiche
Laserfiche
Add Laserfiche
Revver
Revver
Add Revver
iManage Work
iManage
Add iManage Work
Dropbox
Dropbox Alternatives
Google Workspace
Google Workspace
Add Google Workspace
Microsoft OneDrive for Business
Microsoft OneDrive
Add Microsoft OneDrive for Business
Progress ShareFile
Progress ShareFile
Add Progress ShareFile
Egnyte
Egnyte
Add Egnyte
Discussions
Box
Box Discussions
How does this service differ from Dropbox?
4 comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
Dropbox
Dropbox Discussions
Please increase space
8 comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 comments
PC
1. Easily upload files from your computer or cell phone. 2. Create as many folders as you need to organize your files. 3. Share images and files with...Read more