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Compare Birdeye and Moz Local 
Featured Products
At a Glance
Market Segments
Small-Business (50.8% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
Contact Us
$16.00 Per Month
Birdeye
Star Rating
(3,727)4.7 out of 5
Market Segments
Small-Business (50.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansMoz Local
Star Rating
(475)4.2 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$16.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye significantly outperforms Moz Local in overall user satisfaction, with a much higher G2 Score reflecting its strong market presence and positive user experiences. Users appreciate Birdeye's ability to consolidate reviews and manage customer feedback effectively, making it a go-to choice for businesses looking to enhance their online reputation.
- Users say that Moz Local is a solid option for small businesses seeking affordable solutions for local SEO and listing management. Many users highlight its user-friendly interface and effective tools for maintaining consistent business data across various platforms, which is crucial for local visibility.
- Reviewers mention that Birdeye excels in providing a comprehensive suite of features for reputation management, with users praising its ability to track, monitor, and respond to reviews from multiple platforms seamlessly. This level of integration is particularly beneficial for businesses that prioritize customer engagement and feedback.
- According to verified reviews, Moz Local users appreciate its specific SEO tools, such as the ability to check domain authority and spam scores, which are essential for optimizing online presence. However, some users feel that it lacks the broader functionality and support that Birdeye offers.
- Users highlight that Birdeye's ease of use and setup is a significant advantage, with many finding the platform intuitive and straightforward. This contrasts with some feedback on Moz Local, where users have noted occasional challenges in configuration and setup, which can hinder the onboarding experience.
- Reviewers note that while Moz Local has a strong focus on local SEO, it has fewer recent reviews compared to Birdeye, which may indicate a decline in user engagement or satisfaction. Birdeye, on the other hand, has a robust volume of recent feedback, suggesting that it remains a popular and trusted choice among users.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Moz Local
Lite
$16.00
Per Month
Lite Local SEO Tools: Get listed, monitor review alerts, track your local presence, and get 24-hour support.
Add-ons:
GeoRank Local map pack ranking
90+ Listing directories
Review Monitoring
Data Health analytics
Google Q&A included
- Directory Management
- GeoRank
- Review Monitoring (all networks)
Free Trial
Birdeye
Free Trial is available
Moz Local
No trial information availableRatings
Meets Requirements
9.3
3,199
8.4
435
Ease of Use
9.3
3,254
8.6
433
Ease of Setup
9.1
2,332
8.7
301
Ease of Admin
9.3
1,930
8.8
300
Quality of Support
9.4
3,055
8.3
366
Has the product been a good partner in doing business?
9.4
1,932
8.9
294
Product Direction (% positive)
9.5
3,163
8.2
430
Features by Category
Messenger
8.8
384
|
Verified
Not enough data
8.5
382
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
400
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
400
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Text Messaging
9.0
267
Not enough data
9.1
265
Not enough data
8.8
243
Not enough data
9.0
277
Not enough data
Feature Not Available
Not enough data
8.8
241
Not enough data
8.9
252
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
260
Not enough data
9.0
260
Not enough data
8.6
203
Not enough data
8.4
205
Not enough data
8.2
187
Not enough data
8.6
203
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
451
|
Verified
8.6
14
|
Verified
8.8
419
|
Verified
8.6
14
|
Verified
8.5
376
8.5
13
|
Verified
8.8
441
|
Verified
8.7
13
Performance
8.9
491
|
Verified
7.9
14
|
Verified
9.0
492
|
Verified
8.5
14
|
Verified
Payment Processing
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
214
Feature Not Available
9.1
367
|
Verified
8.5
14
|
Verified
9.2
379
|
Verified
8.3
13
9.4
389
|
Verified
7.4
12
|
Verified
8.8
354
7.1
13
|
Verified
9.1
386
|
Verified
8.5
14
|
Verified
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6(won by default)
414
Not enough data
8.4(won by default)
407
Not enough data
8.7(won by default)
415
Not enough data
8.4(won by default)
398
Not enough data
8.8(won by default)
409
Not enough data
8.5(won by default)
405
Not enough data
Social Management
8.7(won by default)
458
Not enough data
8.9(won by default)
464
Not enough data
8.5(won by default)
444
Not enough data
8.8(won by default)
451
Not enough data
7.9(won by default)
427
Not enough data
8.4(won by default)
425
Not enough data
8.4(won by default)
379
Not enough data
Agentic AI - Social Media Management
8.0(won by default)
92
Not enough data
8.1(won by default)
90
Not enough data
8.0(won by default)
92
Not enough data
8.2(won by default)
93
Not enough data
8.1(won by default)
92
Not enough data
8.2(won by default)
91
Not enough data
8.3(won by default)
92
Not enough data
Analytics
8.7
490
Not enough data
8.9
486
Not enough data
8.7
466
Not enough data
8.0
415
Not enough data
Customization
8.5
422
Not enough data
8.2
405
Not enough data
8.6
432
Not enough data
8.4
413
Not enough data
Generative AI
8.6
354
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
Automation - AI Agents
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
14
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
210
Not enough data
9.2
213
Not enough data
8.0
191
Not enough data
8.8
205
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
201
Not enough data
9.0
206
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Not enough data
Generative AI
8.4
155
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
519
Not enough data
Feature Not Available
Not enough data
9.0
600
Not enough data
Feedback Analysis
8.7
526
Not enough data
8.8
530
Not enough data
8.6
520
Not enough data
Feedback Sources
9.5
670
Not enough data
9.1
582
Not enough data
Feature Not Available
Not enough data
9.0
550
Not enough data
Generative AI
8.7
426
Not enough data
8.8
419
Not enough data
Conversational Platform
8.8
388
Not enough data
Feature Not Available
Not enough data
8.8
343
Not enough data
8.9
312
Not enough data
Support Automation
8.7
333
Not enough data
8.7
341
Not enough data
8.8
333
Not enough data
8.6
299
Not enough data
Generative AI
8.4
237
Not enough data
8.4
235
Not enough data
Generative AI
8.6
181
Not enough data
8.6
179
Not enough data
8.2
170
Not enough data
Communication
9.0
353
|
Verified
Not enough data
9.1
378
|
Verified
Not enough data
8.6
266
Not enough data
9.2
353
|
Verified
Not enough data
8.4
244
Not enough data
Internal Use
8.8
501
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
267
Not enough data
8.8
272
Not enough data
9.1
331
|
Verified
Not enough data
8.7
271
Not enough data
Content Generation - AI Content Creation Platforms
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Consumer Intelligence
9.2
1840
|
Verified
Not enough data
8.6
1422
|
Verified
Not enough data
8.8
1608
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1597
|
Verified
Not enough data
9.2
1870
|
Verified
Not enough data
Media Monitoring
8.7
1620
|
Verified
Not enough data
8.6
1444
|
Verified
Not enough data
8.4
1271
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.1
301
Not enough data
8.0
292
Not enough data
8.2
294
Not enough data
8.2
290
Not enough data
8.1
294
Not enough data
8.1
290
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Not enough data
Automation
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Moz Local are categorized as Local Listing Management and Local SEO
Unique Categories
Birdeye is categorized as AI Customer Support Agents, Answer Engine Optimization (AEO), AI Content Creation Platforms, Multi-Location Marketing Platforms, Feedback Analytics, AI Agents For Business Operations, Experience Management, Payment Processing, Conversational Support, SMS Marketing, Patient Engagement, Customer Advocacy, Conversational Marketing, Chatbots, Online Reputation Management, Social Media Suites, Social Media Management, Live Chat, and SEO Tools
Moz Local has no unique categories
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Moz Local
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.9%
Real Estate
9.3%
Construction
7.5%
Medical Practice
6.4%
Marketing and Advertising
6.2%
Other
60.7%
Marketing and Advertising
35.6%
Internet
11.2%
Information Technology and Services
5.6%
Health, Wellness and Fitness
3.2%
Real Estate
2.8%
Other
41.5%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
Moz Local has no discussions with answers
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