BrightLocal Reviews & Product Details

Hello Joseph

Thank you for taking the time to share your detailed feedback. We’re thrilled to hear that our platform has been helpful in simplifying the process of obtaining reviews and ratings for your work. It's great to know that you find our website user-friendly and our customer support responsive and proactive.

We also appreciate your positive comments about the ease of integration. Our team is dedicated to ensuring a seamless experience for our users, and your feedback reassures us that we are on the right track.

Regarding the search functionality issue you mentioned, we sincerely apologize for any inconvenience it may have caused. We take all user feedback seriously, I have passed this on to the Product Managers and we will look into this matter to improve the search experience as soon as possible.

Thank you once again for your valuable feedback. If you have any further suggestions or need assistance, please do not hesitate to reach out to our customer support team.

Best regards,

Hello Tony

Thank you immensely for taking the time to share your experience with BrightLocal. We're thrilled to hear that you find our platform valuable for ranking SMEs on Google at a local level. It's heartening to know that our wide array of options and intuitive interface have been instrumental in simplifying your optimization efforts.

Your praise for Bright Academy is truly appreciated. We strive to offer comprehensive resources to empower our users, and your feedback on the onboarding videos reaffirms our commitment to delivering top-notch educational content.

We understand your feedback regarding white labeling options for agencies, and rest assured, we're continuously exploring ways to enhance our platform's capabilities in this aspect. Additionally, we appreciate your suggestion regarding granular control over user groups, and while we do offer workarounds, we're dedicated to refining our system to better meet the needs of agencies like yours.

It's gratifying to hear that BrightLocal has been instrumental in solving various challenges associated with local search optimization.We're delighted to play a role in streamlining your workflow and helping you achieve success in local search rankings.

Once again, we genuinely appreciate your feedback and your ongoing support of BrightLocal. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. We're here to support you every step of the way.

Hi Neil

Thank you for taking the time to share your experience with BrightLocal. We're delighted to hear that you find our platform simple and effective, particularly in uncovering insights about your business's traction.

We understand that encountering bugs can be frustrating, and we apologize for any inconvenience they may have caused. We're committed to providing prompt and helpful customer support, and we're pleased to hear that you found our team responsive in addressing your concerns.

Your feedback regarding features that you're still trying to understand is valuable to us. We continuously strive to improve our platform and make it more intuitive for our users. If you ever have any questions or need further assistance in navigating these features, please don't hesitate to reach out to our support team, we're always happy to help.

Thank you once again for choosing BrightLocal, and please don't hesitate to reach out if there's anything else we can assist you with.

Hello Marc

Thank you for taking the time to share your feedback about your experience with BrightLocal. We're delighted to hear that you find our platform simple to use and appreciate the responsiveness of our staff.

We understand your concerns about pricing, and we're constantly evaluating our pricing structure to ensure that it remains fair and competitive. We strive to provide value that exceeds our users' expectations, and we're committed to finding ways to better align with the budgets of our diverse clientele.

It's also fantastic to hear that BrightLocal has been instrumental in providing your clients with confidence in your recommendations and delivering quick results. We're thrilled to be a part of helping you prioritize and enhance your marketing efforts, ultimately driving success for your business.

We appreciate your support and trust in BrightLocal, and we're here to assist you every step of the way. If you have any further suggestions or questions, please don't hesitate to reach out to us.

Hello Jon

Thank you for sharing your experience with BrightLocal! We're delighted to hear that you found our platform helpful and informative.

Our team takes immense pride in providing excellent customer support, so it's incredibly rewarding to hear that you've had such positive interactions with them. We understand that navigating citation building and correction can be complex, and we're committed to ensuring that our users feel supported every step of the way.

Regarding your feedback about credits, we appreciate your input and understand the importance of ensuring our pricing plans meet the needs of our users. If you are struggling to make the most out of your existing plan, it would be best to email support, who can arrange another call to look at your usage.

It's fantastic to hear that BrightLocal is helping you with rank and map tracking, citation correction, and building new citations. We're dedicated to empowering businesses like yours with the tools and insights needed to succeed in local search, and your satisfaction is our ultimate reward.

Thank you once again!

Thank you for your feedback! We appreciate your honesty about the initial setup process.

But we're glad to hear that once you got past that initial step, you found BrightLocal to be incredibly easy to use. It's great to know that our platform is helping you save time with listing management and that our features and support have met your expectations.

If you have any suggestions on how we can improve the setup process or if you need any further assistance, please don't hesitate to reach out. We're here to ensure you have the best experience possible with BrightLocal.

Harry

Hello Richard!

Thank you for taking the time to share your thoughts and experiences with BrightLocal. We greatly appreciate your feedback as it helps us continuously improve our services.

We're delighted to hear that you've found value in BrightLocal Academy and our customer support. Providing comprehensive training and personalized assistance is a top priority for us, and we're thrilled to hear that you've found these resources helpful.

Regarding your feedback about our prospecting widget and the inclusion of the local grid report in our reports, we appreciate your input. We're always looking for ways to enhance our platform and make it more useful for our users. Your suggestion regarding the local grid report is duly noted, and we'll explore ways to incorporate it into our reporting features.

At BrightLocal, we understand the importance of efficient client prospecting, and we're committed to providing you with the tools and resources you need to succeed in your endeavors. We're glad to hear that you're willing to explore our tools, and we're confident that you'll find them valuable in your client prospecting efforts.

Once again, thank you for your feedback and for choosing BrightLocal. If you have any further suggestions or questions, please don't hesitate to reach out to us. We're here to help.