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At a Glance
BambooHR
BambooHR
Star Rating
(2,464)4.4 out of 5
Market Segments
Mid-Market (64.7% of reviews)
Information
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 2 pricing plans
Employment Hero
Employment Hero
Star Rating
(261)4.5 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Information
Entry-Level Pricing
$23.00 Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BambooHR excels in "Ease of Use" with a score of 9.2, making it particularly user-friendly for HR teams, while Employment Hero, with a score of 8.7, is noted for having a steeper learning curve.
  • Reviewers mention that BambooHR's "Time, Attendance, and PTO" feature scores 8.6, providing a robust solution for tracking employee time off, whereas Employment Hero's score of 7.9 indicates it may not be as comprehensive in this area.
  • G2 users highlight that BambooHR's "Quality of Support" is rated at 8.8, suggesting a strong customer service experience, while Employment Hero's score of 8.3 indicates room for improvement in support responsiveness.
  • Users on G2 report that BambooHR's "Employee Self Service" web portal is highly rated at 8.8, allowing employees easy access to their information, while Employment Hero's portal, rated at 8.5, is effective but may lack some advanced features.
  • Reviewers mention that BambooHR's "Compliance" feature scores 7.8, which is lower than Employment Hero's 8.4, indicating that Employment Hero may offer more robust compliance management tools.
  • Users say that BambooHR's "Performance" feature is rated at 8.6, providing solid performance management capabilities, while Employment Hero's score of 8.1 suggests it may not be as strong in this area, particularly in performance reviews and tracking.
Featured Products
Pricing
Entry-Level Pricing
BambooHR
Pro
Contact Us
Per Month
Browse all 2 pricing plans
Employment Hero
Lite
$23.00
Per Month
Browse all 3 pricing plans
Free Trial
BambooHR
Free Trial is available
Employment Hero
Free Trial is available
Ratings
Meets Requirements
8.6
2,107
8.3
212
Ease of Use
9.2
2,130
8.6
217
Ease of Setup
8.8
1,279
7.8
191
Ease of Admin
9.0
1,341
8.5
174
Quality of Support
8.8
1,804
8.2
205
Has the product been a good partner in doing business?
9.0
1,321
8.5
173
Product Direction (% positive)
8.7
2,034
9.2
199
Features by Category
7.9
15,519
7.8
1,793
Core HR
8.7
1259
8.3
124
8.6
1248
8.1
112
5.6
599
7.3
97
7.5
992
7.5
105
7.8
1011
8.4
123
7.3
851
7.4
115
Generative AI
Feature Not Available
Feature Not Available
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
8.2
6,637
8.1
1,936
Employee Self Service
8.9
340
8.6
98
8.0
322
7.8
87
8.2
337
8.4
98
Administration
8.5
337
8.6
95
8.8
359
8.4
91
8.9
334
8.6
88
7.0
267
7.8
83
8.3
315
8.3
87
8.0
286
8.0
78
8.6
339
8.7
91
Feature Not Available
7.5
72
Feature Not Available
7.5
72
Taxes
8.0
317
8.7
90
8.0
310
8.6
89
8.1
304
7.9
25
Integration
7.5
278
7.4
79
8.0
318
7.9
77
7.0
263
7.4
84
8.3
300
7.8
87
Platform
8.6
333
8.2
92
8.8
334
8.3
93
8.9
328
8.4
92
8.5
316
8.4
88
Benefits AdministrationHide 31 FeaturesShow 31 Features
8.1
9,559
8.2
1,339
Benefits Administration Platform Features
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
8.7
9
Not enough data
9.0
8
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
8.6
7
Benefits Administration Platform Features
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
8.7
9
Not enough data
9.0
8
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Not enough data
Not enough data
8.6
7
Not enough data
8.6
20
Not enough data
7.4
12
Not enough data
8.1
15
Generative AI
Not enough data
7.3
10
Not enough data
7.6
11
Not enough data
Feature Not Available
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
Not enough data
8.2
697
Automation
Not enough data
8.1
54
Logistics
Not enough data
8.3
54
Not enough data
8.2
51
Not enough data
7.7
43
Management
Not enough data
7.8
47
Not enough data
7.8
49
Not enough data
8.5
57
Not enough data
8.5
55
Not enough data
8.6
54
Not enough data
8.8
58
Not enough data
8.2
50
Monitoring
Not enough data
8.7
22
Not enough data
8.5
52
Not enough data
7.7
51
Job Description ManagementHide 17 FeaturesShow 17 Features
8.1
12,375
7.8
1,117
Basics
7.8
274
Not enough data
8.6
314
Not enough data
8.4
315
Not enough data
Content
8.2
304
Not enough data
7.7
281
Not enough data
7.9
285
Not enough data
Logistics
7.6
254
Not enough data
8.7
338
Not enough data
Recruiting and Onboarding
8.7
451
Not enough data
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
Candidate Relationship ManagementHide 19 FeaturesShow 19 Features
8.2
13,523
7.7
1,183
Basics
8.5
348
Not enough data
7.9
284
Not enough data
8.6
318
Not enough data
Additional Functionality
Feature Not Available
Not enough data
8.5
309
Not enough data
8.5
334
Not enough data
Content
8.4
322
Not enough data
8.5
333
Not enough data
Recruiting and Onboarding
8.3
437
Not enough data
7.7
799
7.1
66
8.7
480
Not enough data
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
Not enough data
7.6
357
Platform Basics
Not enough data
7.8
42
Not enough data
8.3
40
Not enough data
8.2
34
Platform Content
Not enough data
7.8
36
Not enough data
7.0
10
Not enough data
7.6
38
Platform Additional Functionality
Not enough data
7.2
9
Not enough data
7.9
34
Not enough data
6.8
35
Not enough data
7.8
40
Not enough data
7.1
39
Performance ManagementHide 11 FeaturesShow 11 Features
7.8
5,127
7.6
644
Performance reviews
7.9
465
|
Verified
7.0
58
8.0
492
|
Verified
7.3
70
8.3
497
|
Verified
7.7
65
Goals
8.1
511
|
Verified
7.5
59
7.4
445
|
Verified
7.5
57
Feedback
8.1
488
7.6
63
8.2
486
7.6
59
6.6
338
7.6
64
6.7
384
7.9
64
Data
8.4
511
|
Verified
8.2
23
8.3
510
|
Verified
7.9
62
Not enough data
8.2
11
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
8.3
6
Not enough data
8.0
5
Not enough data
7.6
207
Reports
Not enough data
7.3
29
Not enough data
7.6
31
Not enough data
7.7
30
Not enough data
8.1
30
Cleaning
Not enough data
7.5
30
Not enough data
7.4
28
Not enough data
7.5
29
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Employer of Record (EOR)Hide 5 FeaturesShow 5 Features
Not enough data
6.5
65
Compatability
Not enough data
7.5
16
Not enough data
7.0
17
Not enough data
Feature Not Available
Benefits
Not enough data
6.2
17
Not enough data
5.3
15
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Applicant Tracking Systems (ATS)Hide 21 FeaturesShow 21 Features
8.0
17,215
7.7
1,460
Sourcing
7.5
584
6.3
9
8.7
737
7.7
32
7.9
665
7.2
26
7.8
644
7.3
26
7.8
643
7.9
25
Candidate Management
8.4
663
8.2
32
7.7
634
7.8
29
8.7
759
8.3
30
6.8
462
7.1
26
8.7
736
8.2
32
8.3
693
7.9
26
6.7
436
7.2
24
Feature Not Available
7.6
26
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
8.1
23,158
7.9
2,337
Platform Content
Feature Not Available
7.9
92
8.6
1040
7.9
94
8.8
1094
8.3
94
6.2
542
7.0
64
8.4
944
8.1
86
8.3
943
8.0
90
Platform Additional Functionality
8.8
1099
8.6
95
8.5
976
Feature Not Available
7.0
632
7.8
76
8.6
1044
7.9
92
8.8
1090
8.3
94
Platform Data
7.2
652
Feature Not Available
8.2
880
7.9
93
8.4
797
8.1
87
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
Recruiting and Onboarding
7.7
799
7.1
66
8.8
1067
8.4
97
Corporate Learning Management SystemsHide 27 FeaturesShow 27 Features
Not enough data
7.3
412
Course Authoring
Not enough data
7.5
23
Not enough data
6.2
7
Not enough data
7.7
23
Not enough data
5.8
6
Course Delivery
Not enough data
7.0
23
Not enough data
8.9
27
Not enough data
8.0
25
Not enough data
7.2
22
Course Management
Not enough data
6.4
6
Not enough data
7.8
20
Not enough data
8.0
24
Not enough data
6.9
6
LMS Marketplace
Not enough data
6.5
17
Not enough data
6.8
17
Not enough data
Feature Not Available
Interface
Not enough data
7.1
16
Not enough data
7.2
6
Training & eLearning
Not enough data
7.4
22
Not enough data
6.9
7
Not enough data
7.5
22
Not enough data
7.4
7
Not enough data
7.7
22
Not enough data
7.7
24
Not enough data
7.5
24
Generative AI
Not enough data
7.5
6
Not enough data
7.3
5
Not enough data
7.3
5
8.1
9,559
7.7
1,498
Platform Basics
Not enough data
7.9
12
Not enough data
8.4
16
Not enough data
7.6
11
Platform Content
Not enough data
8.0
61
Not enough data
7.8
62
Not enough data
7.4
56
Not enough data
7.1
13
Platform Additional Functionality
Not enough data
8.0
14
Not enough data
7.4
56
Not enough data
8.3
64
Not enough data
6.4
16
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
Global Employment Platforms (GEP)Hide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Intermediate GEP features
Not enough data
Not enough data
Not enough data
Not enough data
Other GEP Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
9,559
7.8
1,117
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
7.9
14,107
7.6
1,563
Platform
7.7
1279
7.4
147
7.3
993
7.0
120
7.4
985
7.1
117
8.7
1320
7.9
150
8.5
1232
8.3
147
8.4
1192
8.5
138
8.3
1261
7.9
146
8.5
1297
8.2
152
Workforce Management Platform Features
7.1
464
6.5
39
6.1
344
7.1
43
8.2
612
7.6
48
8.9
721
8.5
56
7.4
396
7.7
42
Feature Not Available
7.0
37
8.2
563
7.6
46
8.7
669
8.3
48
6.4
341
7.1
38
7.7
438
7.7
49
Reviews
Reviewers' Company Size
BambooHR
BambooHR
Small-Business(50 or fewer emp.)
30.7%
Mid-Market(51-1000 emp.)
64.7%
Enterprise(> 1000 emp.)
4.6%
Employment Hero
Employment Hero
Small-Business(50 or fewer emp.)
46.9%
Mid-Market(51-1000 emp.)
53.1%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
BambooHR
BambooHR
Information Technology and Services
11.8%
Computer Software
11.4%
Non-Profit Organization Management
5.7%
Construction
5.0%
Marketing and Advertising
4.6%
Other
61.6%
Employment Hero
Employment Hero
Information Technology and Services
7.1%
Construction
6.3%
Hospital & Health Care
5.1%
Non-Profit Organization Management
4.7%
Health, Wellness and Fitness
4.7%
Other
72.0%
Most Helpful Reviews
BambooHR
BambooHR
Most Helpful Favorable Review
Darren S.
DS
Darren S.
Verified User in Electrical/Electronic Manufacturing

The self service functionality! The intuitive interface is very easy to learn from the administrative side. It is also very easy to deploy to computer savvy users and those that are learning. The BambooHR development team listens and sometimes it seems the...

Most Helpful Critical Review
Verified User
G
Verified User in Computer Software

- No option for adding international holiday *calendars* but US one is built-in. - No option to set different working hours per site (8 hours are NOT the default for EVERYONE). - Even if I edit my week starting on Sunday, bamboo still insists to call Sunday...

Employment Hero
Employment Hero
Most Helpful Favorable Review
Jeffry B.
JB
Jeffry B.
Verified User in Individual & Family Services

I greatly appreciate Employment Hero for its user-friendliness and the streamlined recruitment process it offers. The platform is intuitive, making it effortless to teach others. The implementation was straightforward, and integrating it with Employment...

Most Helpful Critical Review
Verified User
G
Verified User in Accounting

Implementation has been slow and clunky. I'm finding the platform doesn't do what I want it to do and there is no consultant to speak to. All queries go through online chat which is not personable. I would have paid to have had a customer success consultant...

Alternatives
BambooHR
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Employment Hero
Employment Hero Alternatives
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Rippling
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Discussions
BambooHR
BambooHR Discussions
Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?
3 comments
Ester M.
EM
I would love to do that for a current client project but can’t even find where the original hire date option is or how to add it on the advantage package Read more
What's the scoop on the 7-day free trial?
2 comments
TI
The system worked for us on the trial but they couldn't deliver during implementation.Read more
Am I locked into a contract when working with BambooHR?
2 comments
TI
No contracts only month to monthRead more
Employment Hero
Employment Hero Discussions
How safe is employment hero?
3 comments
TM
Employment Hero is extremely safe. Our organisation wouldn't use them if they weren'tRead more
What does SaaS stand for?
2 comments
Official Response from Employment Hero
SaaS stands for “Software as a Service“. A SaaS is a third-party provider that makes software available to you through the internet, instead of sending you...Read more
What does Employment Hero do?
2 comments
Rosie M.
RM
Employment Hero is an end-to-end people management platform that covers every aspect of the employee lifecycle, from recruitment and onboarding to...Read more
BambooHR
BambooHR
Optimized for quick response
Employment Hero
Employment Hero
Optimized for quick response