Compare Avalara and TaxCloud 
At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Avalara
Star Rating
(618)4.0 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvalaraTaxCloud
Star Rating
(24)4.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
Free Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Avalara excels in its Sales Tax functionality, with a score of 8.0, while TaxCloud significantly outperforms with a score of 9.6, indicating a more robust solution for managing sales tax compliance.
- Reviewers mention that TaxCloud offers superior Exemptions management, scoring 9.6 compared to Avalara's 7.4, highlighting TaxCloud's effectiveness in handling exemption certificates and processes.
- G2 users indicate that TaxCloud's Ease of Setup is notably higher at 8.5, while Avalara lags behind with a score of 7.0, suggesting that TaxCloud may be more user-friendly for new implementations.
- Users on G2 report that TaxCloud shines in its Integrations capabilities, scoring 9.3, whereas Avalara's score of 7.1 suggests fewer integration options, which could limit its adaptability to various business systems.
- Reviewers say that TaxCloud's Returns management is significantly better, with a score of 9.3 compared to Avalara's 7.6, indicating a more streamlined process for handling returns and refunds.
- Users mention that Avalara's Quality of Support is rated lower at 6.7, while TaxCloud receives a higher score of 7.8, suggesting that TaxCloud may provide a more responsive and helpful customer support experience.
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TaxCloud
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Pricing
Entry-Level Pricing
Avalara
No pricing availableTaxCloud
Free
Free
Per Month
Our Free plan is free forever and includes a 30-day trial of Premium features.
- CSV imports and 1 integration
- Economic nexus monitoring
- Return-ready sales tax reports for 1 state
Free Trial
Avalara
Free Trial is available
TaxCloud
Free Trial is available
Ratings
Meets Requirements
8.1
400
8.4
21
Ease of Use
7.9
484
8.1
23
Ease of Setup
7.0
332
8.6
15
Ease of Admin
7.6
253
7.5
8
Quality of Support
6.8
399
7.9
21
Has the product been a good partner in doing business?
7.0
257
7.7
8
Product Direction (% positive)
7.7
396
7.2
21
Features by Category
Global Shipping
7.9
12
Not enough data
7.3
13
Not enough data
6.5
12
Not enough data
6.9
12
Not enough data
Payments and Pricing
6.5
11
Not enough data
6.1
12
Not enough data
6.8
13
Not enough data
6.3
12
Not enough data
5.9
13
Not enough data
Global ecommerce management
6.9
12
Not enough data
6.5
11
Not enough data
7.1
12
Not enough data
7.0
11
Not enough data
Portals
6.5
10
Not enough data
6.5
10
Not enough data
6.5
10
Not enough data
Tracking
8.2
143
9.6
13
6.5
109
8.2
10
6.9
108
9.4
9
7.5
130
9.6
9
7.2
128
9.4
9
7.5
119
9.5
11
Integrations
7.3
137
9.4
11
Remittance
7.7
136
9.4
11
7.2
132
9.4
12
6.2
110
8.3
9
7.3
121
9.0
12
Tax Planning
8.5
13
Not enough data
8.6
14
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
Tax Filing
9.0
14
Not enough data
8.7
14
Not enough data
8.9
15
Not enough data
Workflows
8.6
15
Not enough data
8.8
13
Not enough data
Categories
Categories
Shared Categories
Avalara and TaxCloud are categorized as Sales Tax and VAT Compliance
Unique Categories
TaxCloud has no unique categories
Reviews
Reviewers' Company Size
Avalara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TaxCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.8%
Computer Software
12.0%
Accounting
9.3%
Wholesale
6.3%
Manufacturing
6.0%
Other
53.5%
Retail
45.8%
Computer Software
8.3%
Accounting
8.3%
Sporting Goods
4.2%
Publishing
4.2%
Other
29.2%
Most Helpful Reviews
Avalara
Most Helpful Favorable Review
Cindy S.
Verified User in Computer Software
I found the example shared by the Avalara team is very useful
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
It’s a bit beyond my comprehensible belief, the experience with these guys. I have been trying to signup and get this service for somewhere around two years. There is no signup link on their website. Just schedule a phone call. Every single phone call...
TaxCloud
Most Helpful Favorable Review
Verified User in Computer Software
I think it does what it needs to do and simplifies tedious work.
Most Helpful Critical Review
Rachel T.
Verified User in Consumer Goods
No customer support, and website has constant issues limiting functionality. Their support docs are for a previous version of site and are overall useless. We contacted them repeatedly by phone and email to resolve issue (site wouldn't let us add any states...
Cindy S.
Verified User in Computer Software
I found the example shared by the Avalara team is very useful
Verified User in Computer Software
I think it does what it needs to do and simplifies tedious work.
Verified User in Health, Wellness and Fitness
It’s a bit beyond my comprehensible belief, the experience with these guys. I have been trying to signup and get this service for somewhere around two years. There is no signup link on their website. Just schedule a phone call. Every single phone call...
Rachel T.
Verified User in Consumer Goods
No customer support, and website has constant issues limiting functionality. Their support docs are for a previous version of site and are overall useless. We contacted them repeatedly by phone and email to resolve issue (site wouldn't let us add any states...
Discussions
I didn’t know I was supposed to register — do I need to worry about past sales?
2 comments
Official Response from Avalara
It depends on the amount of sales you had and in which states. Do you owe more than $10,000 in taxes? A state probably isn’t going to just let that go, and...Read more
Do wholesale sales count toward NEXUS?
2 comments
MS
It depends on the state. Along with advice from CPAs, I use the sales tax institute site to help...Read more
Can I refile a return that was filed in an SST state without Avalara's assistance?
2 comments
MS
Yes, you can file any return without Avalara's assistance. Their selling point is that they do it for free if you enroll in their SST return service. We file...Read more
TaxCloud has no discussions with answers
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