TaxJar Reviews & Product Details

I find TaxJar really easy to use, especially for reporting taxes quarterly. I love that it works well with our automated workflow and the API is easy to utilize. It's great that we're able to use the API to automatically calculate taxes and help validate addresses, which is huge for my gifting business. The initial setup was easy, and customer support was great to work with. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

It is a very simple platform, the interface is user friendly, and allows you to get things done fairly fast. They are constantly updating it with new features, and they have easy to follow tutorials when you want to get things down by yourself. The interface is pretty easy to handle without much room for doubt or questions. Review collected by and hosted on G2.com.

It does not allow for customization to the extent needed. Not all businesses are subject to the same sales tax rules in every states. They don't have options to exclude yourself from certain taxes like the B&O tax in WA when using their automatic filing system. Until recently you could not change if shipping was taxable or not based on your particular business situation.

They also don't fully integrate with Shopify, meaning they can take the information from Shopify, but they are not the ones calculating the sales tax at checkout, Shopify does, and Shopify does wrong a lot because they use zip codes instead of addresses. Also, when doing refunds, more often than not tax jar records them wrongly, so I have to download the file, fix it manually, and re upload it. Not very friendly. Also, the refund ID is different than the transaction ID which makes it harder to find the original transaction to then go to Shopify and see how the refund was done.

Their customer service is good but slow, too slow sometimes given that some things are tax sensitive.

They only solve one issue of the problem, calculating taxes right, but the other half, having the filing done correctly, I can´t do it, because their system makes me over pay for taxes due to the lack of customization and exemptions I can apply if I file on my own. Review collected by and hosted on G2.com.

TaxJar saves me literally 20 or more hours per month, and takes away all the headaches and hassles associated with tracking sales tax in multiple states (we have nexus in 27 states) Review collected by and hosted on G2.com.

I honestly can't name any downsides. Avalara is the more commonly used system, but having used both extensively, I believe TaxJar is the better solution. Review collected by and hosted on G2.com.

Tax Jar is very user-friendly and makes complying with remote-seller tax rules a breeze. It helps with out monthly state filing and also to track nexus to ensure we stay compliant. Review collected by and hosted on G2.com.

I don't have many negatives - we still do our own filing with each state on a monthly basis, but Tax Jar seamlessly gives us the info we need to appropriately file with each state. The monthly reports are outlined in the way the state requests the information which is a plus. Review collected by and hosted on G2.com.

Is the best taxing tool, it takes care automatically of every transaction Review collected by and hosted on G2.com.

It did not offer a straightforward automation process for tax-exempt customers; instead, everything had to be handled manually. Review collected by and hosted on G2.com.

TaxJar is a great tool for a complex problem. I like that it's easy to setup and add multiple states as you grow. Customer support is decent. Review collected by and hosted on G2.com.

I wish they created a way to store login information for the multiple state tax agencies. Review collected by and hosted on G2.com.

We love that we can set it to only collects taxes only in the state we need it to. Review collected by and hosted on G2.com.

The payment system for checking each order on our website could be revised a little but otherwise it works as intended! Review collected by and hosted on G2.com.

TaxJar keeps me organized and helps me to make sense of sales tax which is so very complicated. Review collected by and hosted on G2.com.

I don't like the fact that it's not easy to get customer support. I have to email my questions and get email responses. Review collected by and hosted on G2.com.

automatic and saves time, and precise at the same time Review collected by and hosted on G2.com.

i dont have anything to say about this from my experience Review collected by and hosted on G2.com.

Generating all my reports making it easy to file taxes. Links to my website for easy integration and applying compliance when needed. Very friendly customer service and responsive. Tax Jar is amazing and does not give me the idea I need to look elsewhere for their service. Review collected by and hosted on G2.com.

I don't have a downside at the moment. Very great service. Review collected by and hosted on G2.com.