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- AudienceView Professional-vs-Tessitura
Compare AudienceView Professional and Tessitura 
At a Glance
Market Segments
Small-Business (91.8% of reviews)
Mid-Market (68.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AudienceView Professional
Star Rating
(86)4.4 out of 5
Market Segments
Small-Business (91.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AudienceView ProfessionalTessitura
Star Rating
(62)3.6 out of 5
Market Segments
Mid-Market (68.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TessituraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Tessitura excels in event creation with a score of 8.5, while AudienceView Professional also performs well but slightly lower at 8.1. Reviewers mention that Tessitura's interface for setting up events is intuitive and user-friendly.
- Reviewers mention that AudienceView Professional shines in ease of use with a score of 8.5 compared to Tessitura's 6.0. Users on G2 highlight that AudienceView's streamlined processes make it easier for staff to navigate and manage tasks efficiently.
- G2 users report that AudienceView Professional offers superior quality of support with a score of 8.7, while Tessitura's score is 7.3. Reviewers say that AudienceView's support team is responsive and helpful, providing timely assistance when needed.
- Users say that Tessitura has a strong feature for donor profiles with a score of 9.0, which allows for detailed tracking and management of donor information. In contrast, AudienceView Professional scores 7.7 in this area, with reviewers mentioning that its donor management features are less comprehensive.
- Reviewers mention that AudienceView Professional excels in ticketing with a score of 9.2, closely followed by Tessitura at 9.1. Users report that AudienceView's ticketing system is highly customizable and integrates well with various sales channels.
- Users on G2 report that Tessitura's reporting capabilities are lacking, with a score of 5.8, while AudienceView Professional scores 8.5. Reviewers say that AudienceView provides robust analytics and reporting tools that help organizations make data-driven decisions.
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Pricing
Entry-Level Pricing
AudienceView Professional
No pricing availableTessitura
No pricing availableFree Trial
AudienceView Professional
No trial information availableTessitura
No trial information availableRatings
Meets Requirements
8.7
70
7.9
53
Ease of Use
8.5
73
6.0
51
Ease of Setup
8.1
51
5.4
13
Ease of Admin
8.5
51
5.3
15
Quality of Support
8.7
70
7.3
45
Has the product been a good partner in doing business?
9.0
52
7.4
12
Product Direction (% positive)
8.9
65
6.9
49
Features by Category
Registration
8.5
47
Not enough data
8.5
47
Not enough data
8.8
47
Not enough data
Feature Not Available
Not enough data
8.7
47
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Marketing and Communications
Feature Not Available
Not enough data
7.8
45
Not enough data
7.8
46
Not enough data
8.3
46
Not enough data
Feature Not Available
Not enough data
6.8
40
Not enough data
Registration
8.5
47
Not enough data
8.5
47
Not enough data
8.8
47
Not enough data
Feature Not Available
Not enough data
8.7
47
Not enough data
Marketing and Communications
Feature Not Available
Not enough data
7.8
45
Not enough data
7.8
46
Not enough data
8.3
46
Not enough data
Feature Not Available
Not enough data
6.8
40
Not enough data
Event Operations
6.5
20
Not enough data
4.9
17
Not enough data
2.7
15
Not enough data
4.2
17
Not enough data
5.3
17
Not enough data
5.8
16
Not enough data
3.6
15
Not enough data
4.4
16
Not enough data
Attendee Engagement
5.0
17
Not enough data
5.5
20
Not enough data
5.0
17
Not enough data
3.5
16
Not enough data
5.2
18
Not enough data
Platform
8.3
23
Not enough data
7.7
23
Not enough data
5.0
17
Not enough data
8.4
24
Not enough data
Generative AI
Feature Not Available
Not enough data
POS
Not enough data
9.2
8
Not enough data
8.1
6
Not enough data
8.6
7
Not enough data
6.7
7
Not enough data
7.7
8
Marketing
Not enough data
Not enough data
Not enough data
8.6
6
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Not enough data
Administration
Not enough data
7.2
13
Not enough data
7.5
12
Not enough data
6.3
10
Not enough data
7.3
11
Fundraising
Not enough data
7.0
10
Not enough data
7.4
12
Not enough data
6.4
11
Not enough data
7.5
10
Not enough data
6.0
5
Not enough data
5.0
9
Marketing
Not enough data
7.9
8
Not enough data
7.3
8
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fundraising
Not enough data
Not enough data
Not enough data
Not enough data
Guest Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Theater Management
9.2
33
Not enough data
9.1
33
Not enough data
8.4
32
Not enough data
Venue Administration
7.9
30
Not enough data
6.3
25
Not enough data
6.7
24
Not enough data
5.4
24
Not enough data
Administration
Not enough data
7.3
5
Not enough data
9.0
7
Not enough data
5.8
8
Not enough data
6.7
6
Not enough data
7.5
8
Donor Management
Not enough data
8.1
7
Not enough data
8.1
8
Not enough data
7.3
5
Not enough data
8.1
7
Interoperability
Not enough data
8.1
9
Not enough data
8.3
8
Not enough data
7.9
8
Constituent Management
7.8
18
8.7
9
|
Verified
7.2
17
7.9
8
|
Verified
7.6
18
8.6
7
|
Verified
Marketing Automation
6.1
18
9.4
6
5.8
12
Not enough data
6.4
15
8.6
7
|
Verified
4.6
15
7.5
6
|
Verified
Workflow Automation
6.1
14
6.9
7
|
Verified
6.8
17
7.6
11
6.9
13
7.2
10
|
Verified
Reporting & Analytics
8.4
18
7.0
10
|
Verified
7.4
17
6.9
6
|
Verified
7.3
18
7.8
10
|
Verified
Integrations
7.2
17
8.1
8
8.6
16
7.7
8
|
Verified
4.0
12
7.2
6
|
Verified
7.8
17
8.6
7
|
Verified
Box Office
8.4
50
Not enough data
8.9
52
Not enough data
7.6
48
Not enough data
8.3
52
Not enough data
7.1
46
Not enough data
7.9
47
Not enough data
7.9
49
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AudienceView Professional and Tessitura are categorized as Admission-Based Nonprofit, Nonprofit CRM, Event Registration & Ticketing, and Box Office
Unique Categories
AudienceView Professional is categorized as Theater Venue Management and Event Management Platforms
Tessitura is categorized as Retail POS, Donor Prospect Research, Donor Management, Fundraising, and Museum Management
Reviews
Reviewers' Company Size
AudienceView Professional
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tessitura
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Performing Arts
51.8%
Entertainment
25.9%
Non-Profit Organization Management
5.9%
Music
3.5%
Museums and Institutions
2.4%
Other
10.6%
Performing Arts
48.3%
Non-Profit Organization Management
16.7%
Entertainment
10.0%
Museums and Institutions
6.7%
Music
3.3%
Other
15.0%
Most Helpful Reviews
AudienceView Professional
Most Helpful Favorable Review
Dominique L.
Verified User in Entertainment
I love how easy AudienceView is to use. Selling tickets and tracking who's coming to any given show is a breeze. Their instructional videos are also so well done and easy to follow. If there's something I don't know how to do, I'm confident I can find the...
Most Helpful Critical Review
Verified User in Performing Arts
Never being able to get ahold of a human Holding my money when you know how desperate small companies are right now
Tessitura
Most Helpful Favorable Review
Verified User in Performing Arts
You can do everything in one system from sales to donor management. Everything can be tracked in one program!
Most Helpful Critical Review
David D.
Verified User in Marketing and Advertising
The interface is incredibly slow and makes me feel like I am using Windows 95. It also has a tendency to crash when exporting larger amounts of data, or can take a very long time to process. There is a somewhat steep learning curve.
Dominique L.
Verified User in Entertainment
I love how easy AudienceView is to use. Selling tickets and tracking who's coming to any given show is a breeze. Their instructional videos are also so well done and easy to follow. If there's something I don't know how to do, I'm confident I can find the...
Verified User in Performing Arts
You can do everything in one system from sales to donor management. Everything can be tracked in one program!
Verified User in Performing Arts
Never being able to get ahold of a human Holding my money when you know how desperate small companies are right now
David D.
Verified User in Marketing and Advertising
The interface is incredibly slow and makes me feel like I am using Windows 95. It also has a tendency to crash when exporting larger amounts of data, or can take a very long time to process. There is a somewhat steep learning curve.
Alternatives
Discussions
Why do you hold my money????
1 comment
OS
We are new to Audience View and we closed our first show with their ticketing system on April 11, 2021 but have not seen the first dime of our money. This is...Read more
What happened to vendini?
1 comment
Official Response from AudienceView Professional
Vendini was acquired by AudienceView in 2019 along with CrowdTorch, ElectroStub, TuneStub and LaughStub. You can view our company timeline here:...Read more
Tessitura has no discussions with answers
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