Bizzabo Reviews & Product Details

I find Bizzabo very user-friendly and easy to use, which is important for me since I'm not a software engineer and work in marketing. It's great that the platform doesn't overwhelm users and helps streamline my job without needing to learn complicated new things for web tasks, which are only a small part of my bigger campaigns. The initial setup was quite easy too, making the transition smooth. Review collected by and hosted on G2.com.

I think sometimes because Bizzabo is easy to use, it means there isn't as much flexibility in creative elements on the website such as the header or the creative, custom boxes. It all has to be the button can't be above. It has to be below because there's no function to move it, and it's part of being easy to use, but, therefore, there's less creativity in it. Review collected by and hosted on G2.com.

The UX is very good and is easily accessible. I can create the event with the builder and also get the registration flow also setup easily. The integration with the salesforce is quite easy and I can see the leads enter salesforce. The performance about the page is good. The page loads quite fast and handles all the wok load if there are many many registrations on the page. Pricing compared to the other vendors is also economical and the ROI which we are getting is very good. The support from the bizzabo team is very well handled and they have small SLA to help us with whatever help we needed. I am still to experience about AI/Intelligence. Review collected by and hosted on G2.com.

There is nothing that I have disliked about bizzabo yet. Review collected by and hosted on G2.com.

I really like Bizzabo for its intuitive interface. I wasn't trained much on how to use it, but because everything is clear and easy to navigate, I could learn quickly. I love that you can assign roles to registrations, making it easy to categorize people as canceled or disqualified. The registration process is super easy to navigate, and getting an email notification whenever someone registers is super helpful. The UI is really clean with not much visual clutter, which is really helpful. Also, the initial setup was really easy. I got access via email and could view all our events quite easily. Review collected by and hosted on G2.com.

I think one thing that could be improved is if you're using the Bizzabo interface, if you could get a notification up in the top right corner from your notifications tab, that would also be super helpful. Or maybe, like, notifications in your browser when someone registers. Or, like, maybe some sort of system or AI that flags people as dodgy. Because sometimes we get, like, dodgy registrations, like people lying or people going to fake email address. So maybe Bizzabo had something that flags that, that'd be really helpful. Review collected by and hosted on G2.com.

I find Bizzabo to be really straightforward and easy to use. I like exporting the lists into sheets or Excel, which is quite beneficial for me. Setting up promo codes is very straightforward, with detailed and complex options for various codes, discounts, and group bookings. I can set up bookings ranging from one to fifty or even unlimited in relation to one promo code. As a delegate sales manager, this platform really helps me keep an eye on what my team is doing. Review collected by and hosted on G2.com.

When it doesn't work, we've had incidents when Bizzabo is being down, and that's a problem. I don't know what the issue is, but we weren't able to do any registrations when the platform was down. Review collected by and hosted on G2.com.

I like Bizzabo mainly for the automations and different automated workflows. These features help my team focus on other tasks, as they allow people to sign up for our event, receive an automated registration email, and get different content depending on their registration type. I also appreciate that it connects with Resiada, which allows for self-service hotel booking. Review collected by and hosted on G2.com.

The custom app setup was a bit cumbersome. Part of it has to be done through their portal, and other through interacting with their team. Wasn't easy to see previews of how it was being built, what it was going to look like, and took weeks. It took a while, onboarding isn't simple. Review collected by and hosted on G2.com.

Bizzabo is a powerful all-in-one event management platform that brings registration, event marketing, attendee engagement, and data tracking into one ecosystem. It significantly simplifies event operations by centralizing workflows and reducing reliance on multiple tools.

I particularly value its flexibility across different event formats, the strong branding and customization options, and the ability to capture meaningful engagement data that can be used for post-event analysis and reporting. This makes it easier to demonstrate event impact and continuously improve event performance. Review collected by and hosted on G2.com.

While Bizzabo is feature-rich, some advanced functionalities come with a learning curve, especially for new users or complex event setups. Certain configurations and reporting capabilities could be more intuitive and require additional manual work or external analysis to extract deeper insights.

Additionally, customization beyond standard use cases and integrations with external reporting tools may require extra effort, which can impact efficiency for teams managing multiple events at scale. Review collected by and hosted on G2.com.

I appreciate that, for the most part, the event information is integrated into the both the website and the mobile app simultaneously - massive time saver. Review collected by and hosted on G2.com.

There are such finicky little issues that you don't think about until you stumble on them. Having to have custom CSS code to adjust the way time zones are listed on the agenda, how terrible the community looks on the event website, but you have to have it enabled there for it to work in the app (unless you get support to create more custom CSS), the fact that you can't access or resend ticket boost codes....I could go on. Review collected by and hosted on G2.com.

I like that the solution covers everything across the full event lifecycle—pre-, during, and post-event. A lot of platforms only support one part of an event, so I appreciate being able to rely on Bizzabo for all of it in one place. Review collected by and hosted on G2.com.

I think some of the features still need to be built out a bit more. For example, the customization options could be expanded further, and the 1:1 matching feature isn’t as strong as what I’ve seen in some competing apps. Review collected by and hosted on G2.com.

Bizzabo is super user-friendly. I find the back end to be very easy to use, and our clients require almost no hand-holding on their end.

Beyond that, when I do need help, Bizzabo's Customer Support is literally the most responsive support I have every received with any service, both personally and professionally (specific shout outs to Doug, Jojie, Maryna, Paolo, and Ricardo) Review collected by and hosted on G2.com.

I honestly don't have anything negative to say about Bizzabo. I sometimes want to change something across all sessions, and that can be tedious. And I find the template feature to be lackluster. But those are small concerns that are easily dealt with. Review collected by and hosted on G2.com.

I like how easy Bizzabo is to set up for each event and appreciate the flexibility it provides. I love their excellent customer service and find it great that our account rep is consistently interested in knowing our pain points and is very receptive to feedback. They're just easy to work with. Review collected by and hosted on G2.com.

I've already had conversations with the Bizzabo team about it, but the ticket process that recently changed has been a bit of a struggle for us. That said, the team does want to know exactly what they can do to resolve it, and is actively working on a workaround. Review collected by and hosted on G2.com.