TicketSpice Reviews & Product Details

We like the ease of use for us as well as for our users. It is set up in a way that everyone understands what to do. Review collected by and hosted on G2.com.

There is nothing I can think of that I dislike. I did have a quick question that representative Key was able to answer with clarity and efficiency. But there is nothing that I dislike. Review collected by and hosted on G2.com.

I switched over to TicketSpice three years ago from EventBrite and haven't looked back. The fees are smaller, and the site is easy to navigate. Most importantly is the fast and personal customer service. I've had to reach out to the TicketSpice team a few times, and each time I did, the customer service representative made sure my questions were answered. I spoke with Alex regarding a challenge I had with a new payment processing system, and I quickly got a helpful response. I'm a small business owner who appreciates personal and quick assistance – I host events on three businesses I operate. Review collected by and hosted on G2.com.

I have gotten a few glitches in the text formatting (continuity of font style/size) when creating an events page, but that's about it. I like that I can easily duplicate and then edit recurring events. Review collected by and hosted on G2.com.

Ticketspice keeps improving and adding new features. I especially like their reporting function so I can save common reports and also have them sent directly to my email at scheduled intervals. Review collected by and hosted on G2.com.

They have improved all of the features I use! Review collected by and hosted on G2.com.

It's very simple to add the elements you need into your site. Review collected by and hosted on G2.com.

The reporting system is very clunky. I have to do a ton of testing to make sure I have the site set up in a way that can provide adequate reports without having to compile three different exports into one manually after the fact. Additionally, I would like to be able to allow guests to input their information first before having to purchase tickets when it comes to the flow of the website. For example, in my event page, I would have preferred that my guests select which "spot" they would like to buy before having to input actual ticket information. Review collected by and hosted on G2.com.

I love the flexibility that TicketSpice gives you for campaigns. You have complete control over promos and campaigns. E.g. if you want a promo that only gives you a discount on a specific ticket level, you can customize it. Even down to date and time it starts and ends. My second, but nearly equal favorite thing about TicketSpice is that they don't charge out the ass for fees. Just a dollar a ticket. That is So Reasonable especially compared to Eventbrite or other platforms. Thirdly, if I ever run into something I'm having trouble figuring out, the customer service representatives are on top of it and so helpful. I use TicketSpice for all of our events. I really like having the landing page for it, too. We probably have about four or so events a year. Oh, yeah, and the analytics are really helpful, too! Review collected by and hosted on G2.com.

Some things (more complicated tasks like ad campaigns and the ways to get to specific datasets) can be a little tricky to figure out at first, but they give great help when you ask for it, so it's never much of a struggle. Review collected by and hosted on G2.com.

We’ve found TicketSpice to be very user-friendly and efficient, especially when it comes to building event pages. The “Create a Page” section is straightforward, easy to navigate, and makes the setup process quick and stress-free. I appreciate that I can have a professional-looking ticket page up and running in very little time, without needing advanced technical skills or extra support. Review collected by and hosted on G2.com.

While TicketSpice is a great overall platform, there are a few areas that could be improved—particularly within the reserved seating functions. We host many events in banquet halls and auditoriums, and it would be helpful to have more flexibility in managing seat assignments. For example, the ability to move a guest to a different seat without having to issue a full refund and reprocess their purchase would save considerable time. Additionally, a more streamlined and user-friendly floor map interface would make seat selection easier for both event organizers and guests. Review collected by and hosted on G2.com.

TicketSpice offers amazing ticketing features thus ensuring easy event management.

It supports customization and branding which makes it easy for us to create event pages that matches our business branding.

With the tool, we can sell even tickets in advance which minimizes physical ques and need for cash payments.

With the tool, scanning tickets is easy and this ensures fast even check-ins.

It comes with amazing security features making online ticketing safe and no easy to forge. Review collected by and hosted on G2.com.

TicketSpice is and has been amazing. Every features in place and no complaints. Review collected by and hosted on G2.com.

I’ve been so impressed with TicketSpice’s support—it truly feels like they’ve been with me every step of the way. Their Help Center articles and video tutorials made learning the platform simple and straightforward. When I needed technical support, the response was immediate—no waiting days for an answer. I was able to connect with a live support person who personally walked me through my launch, double-checked everything was set up correctly, and even sent screenshots to help me quickly resolve an issue in real time.

After hours, their AI chatbot was a great resource, answering many of my questions right away. And when something needed a human touch, a support agent reached out first thing the next morning and resolved it quickly.

In my 20 years as a website administrator working with countless support teams, I can confidently say TicketSpice stands out as #1. Their level of responsiveness, expertise, and genuine care makes them the best support team I’ve ever worked with. Review collected by and hosted on G2.com.

I can honestly say I love everything about TicketSpice - there really aren’t any downsides. Review collected by and hosted on G2.com.

Very easy to set up. Very fast notifications and transfer of money. Scanning onsite very easy to set up and use. I've used it the past two years with no issues. Review collected by and hosted on G2.com.

It would be nice to have an memo or notes option for users to add names for badges and for check in. Review collected by and hosted on G2.com.

TicketSpice always takes my needs and suggestions into consideration. They are always looking for ways to improve. The platform continues to get better and better. Review collected by and hosted on G2.com.

I would like the ability to copy an event template (I create) to my client's account. This would save me alot of time. Review collected by and hosted on G2.com.