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At a Glance
Applied Epic
Applied Epic
Star Rating
(1,051)4.4 out of 5
Market Segments
Small-Business (81.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Applied Epic
Macaw Agency Management System
Macaw Agency Management System
Star Rating
(18)3.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Macaw Agency Management System
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that Applied Epic excels in Quality of Support with a score of 8.8, indicating that users find the support team responsive and helpful, while Macaw Agency Management System falls short with a score of 7.4.
  • Users report that Applied Epic's Task Management feature is robust, scoring 8.5, which allows for efficient workflow management, whereas Macaw's score of 6.0 suggests it lacks the same level of functionality.
  • G2 users highlight that Applied Epic offers superior Email Integration with a score of 8.1, making it easier to manage communications, while Macaw's score of 4.8 indicates significant room for improvement in this area.
  • Users on G2 say that Applied Epic's Policy Management feature is highly rated at 8.9, providing comprehensive tools for managing insurance policies, compared to Macaw's lower score of 6.5, which suggests a less effective solution.
  • Reviewers mention that Applied Epic's Claims Management functionality is strong, with a score of 8.2, allowing for efficient claims processing, while Macaw's score of 5.9 indicates it may not meet the needs of users in this critical area.
  • Users report that Applied Epic's Reporting & Dashboards feature, scoring 7.8, provides valuable insights for decision-making, whereas Macaw's score of 5.9 suggests that its reporting capabilities may not be as effective or user-friendly.
Featured Products
Pricing
Entry-Level Pricing
Applied Epic
No pricing available
Macaw Agency Management System
No pricing available
Free Trial
Applied Epic
No trial information available
Macaw Agency Management System
No trial information available
Ratings
Meets Requirements
8.6
913
7.0
11
Ease of Use
8.0
923
6.8
12
Ease of Setup
7.0
540
Not enough data
Ease of Admin
7.7
397
Not enough data
Quality of Support
8.8
876
7.4
12
Has the product been a good partner in doing business?
8.6
411
Not enough data
Product Direction (% positive)
8.5
905
10.0
13
Features by Category
Property & Casualty Insurance Agency ManagementHide 12 FeaturesShow 12 Features
8.0
4,934
Not enough data
Platform Administration
7.3
320
Not enough data
8.5
439
Not enough data
8.2
445
Not enough data
7.3
371
Not enough data
8.1
411
Not enough data
7.8
408
Not enough data
8.5
435
Not enough data
Platform Basics
7.8
425
Not enough data
Platform Documentation
7.7
374
Not enough data
8.1
429
Not enough data
8.9
455
Not enough data
8.2
422
Not enough data
Insurance Claims ManagementHide 14 FeaturesShow 14 Features
6.8
428
Not enough data
Claims Submission - Insurance Claims Management
8.2
31
Not enough data
6.8
31
Not enough data
Claims Processing - Insurance Claims Management
7.3
31
Not enough data
8.1
31
Not enough data
6.8
30
Not enough data
Claims Tracking - Insurance Claims Management
7.7
32
Not enough data
6.8
30
Not enough data
Claims Settlement- Insurance Claims Management
6.0
30
Not enough data
6.3
30
Not enough data
6.0
30
Not enough data
Risk Management - Insurance Claims Management
6.3
30
Not enough data
5.9
30
Not enough data
Analytics and reporting - Insurance Claims Management
6.3
31
Not enough data
6.5
31
Not enough data
Insurance Agency Management SystemsHide 12 FeaturesShow 12 Features
8.0
7,762
5.7
78
Administration
7.6
630
Not enough data
8.4
701
7.0
9
8.1
639
4.7
5
7.1
570
6.2
7
7.8
683
5.9
11
7.4
532
4.5
7
8.0
685
4.8
7
8.4
700
6.0
7
Insurance Documentation
8.0
649
Not enough data
8.9
731
6.5
10
8.2
669
4.5
7
7.7
573
6.7
8
Categories
Categories
Shared Categories
Applied Epic
Applied Epic
Macaw Agency Management System
Macaw Agency Management System
Applied Epic and Macaw Agency Management System are categorized as Insurance Agency Management Systems
Reviews
Reviewers' Company Size
Applied Epic
Applied Epic
Small-Business(50 or fewer emp.)
81.2%
Mid-Market(51-1000 emp.)
17.3%
Enterprise(> 1000 emp.)
1.4%
Macaw Agency Management System
Macaw Agency Management System
Small-Business(50 or fewer emp.)
75.0%
Mid-Market(51-1000 emp.)
18.8%
Enterprise(> 1000 emp.)
6.3%
Reviewers' Industry
Applied Epic
Applied Epic
Insurance
94.2%
Accounting
2.6%
Financial Services
0.9%
Construction
0.6%
Information Technology and Services
0.2%
Other
1.5%
Macaw Agency Management System
Macaw Agency Management System
Insurance
87.5%
Telecommunications
6.3%
Real Estate
6.3%
Other
0.0%
Most Helpful Reviews
Applied Epic
Applied Epic
Most Helpful Favorable Review
Debbie D.
DD
Debbie D.
Verified User in Insurance

Applied Epic is user-friendly and has all the features we need in an Agency Management System. Set up is very flexible and can be done according to the specific needs of the organization, department, and/or individual. The training library is huge. Those...

Most Helpful Critical Review
CM
Caden M.
Verified User in Insurance

Many of the users giving good reviews have limited tech experience and don't know how much better it could be. The system is clunky. Ever simple task has 3-5 supporting tasks that go with it. There is no such thing as a 1 - 3 click piece to this system. We...

Macaw Agency Management System
Macaw Agency Management System
Most Helpful Favorable Review
Renata K.
RK
Renata K.
Verified User in Insurance

User friendly experience and reliable yields. They connect and automate the entire insurance distribution channels.

Most Helpful Critical Review
FL
Frank L.
Verified User in Insurance

It is not easy to access the in nfo I need. Its also not mobile friendly.

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Applied Epic
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Macaw Agency Management System
Macaw Agency Management System Alternatives
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Discussions
Applied Epic
Applied Epic Discussions
Accounting - Does your agency reconcile direct bill commission statements?
4 comments
MP
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Is there a way to add taxes and fees so that it carries over into the invoicing section?
3 comments
LM
Taxes and fees are processed as transactions to a policy. You can add custom transactions in Configure>Accounting>Transaction Codes.Read more
What is the best way to implement Best Practices for reports on renewal and new business retention?
2 comments
Tina B.
TB
If you forward to me your email address I can send to you the Criteria that I use for both.Read more
Macaw Agency Management System
Macaw Agency Management System Discussions
Monty the Mongoose crying
Macaw Agency Management System has no discussions with answers