QQCatalyst Reviews & Product Details

I find it very streamlined and user-friendly. I used it at my previous agency, and when I moved to a new one, I had them implement the system there as well. Review collected by and hosted on G2.com.

The only thing I don’t like about QQ is that I can’t seem to get the commissions to calculate correctly. Some carriers offer different percentages based on package deals and similar arrangements, so I’m constantly having to go back in and manually enter corrections. Review collected by and hosted on G2.com.

What I like most about QQCatalyst is how smoothly it keeps everything organized. It makes it easy to manage clients, track policies, and handle renewals without feeling overwhelmed or bogged down. The workflows and automation tools save time and help reduce errors, which makes a real difference in day-to-day efficiency. Overall, it provides a cleaner, more streamlined way to manage agency operations. Review collected by and hosted on G2.com.

One thing I dislike about QQCatalyst is that certain parts of the system feel outdated and slower than they should be, especially when switching between screens or loading client files. Some workflows also take too many clicks, which makes otherwise simple tasks take longer than necessary. It does get the job done, but the interface could be more modern and streamlined to improve overall efficiency and make day-to-day use feel smoother. Review collected by and hosted on G2.com.

All of my agents find QQCatalyst to be very user-friendly, and they feel a lot of comfort in using the system. It allows productivity to be at its max because the system is user-friendly, enabling my agents to help customers efficiently. Furthermore, the tool helps by reducing the waiting time for customer calls. One feature that the agents particularly like is the sticky notes function, which pops up to show who was working on a task and the last notes on it, contributing to a more diverse experience. Review collected by and hosted on G2.com.

QQCatalyst doesn't provide the top-tier reports that I need, especially for accounting. It is not accounting-ready or production-ready for the volume of clients we service. The key issue is with the reports; we're unable to see our production and revenue accurately. There's a lot of duplicate data in the system, which affects accuracy. When carriers download statements, the system shows it as a new policy instead of a rewrite. Review collected by and hosted on G2.com.

I find QQCatalyst very convenient and easy to use. I like that it helps in saving files and details for clients, including personal information and sticky notes. It keeps information organized so I don't have to save it to my desktop or in random files on my computer. Everything is within QQCatalyst, making it organized and more modern. Review collected by and hosted on G2.com.

I guess the way that when a file randomly gets dragged over QQCatalyst (even if I don't want to save that file), the entire screen will show 'upload file' and I will have to drag a random file for that to disappear then delete it. It's more of an annoyance. Maybe fix that. When I have multiple files open on my screen and a file gets dragged across the screen, I would like for that 'drag file to upload' to not show up when my intention is to not upload a file. The initial setup was not easy; it was very disorganized years ago, but it has become more modern and convenient now. Review collected by and hosted on G2.com.

I use QQCatalyst within my insurance agency, and I love how it provides a safe and confident space to store client information, allowing us to track all policy changes, renewals, and claims easily. It helps us stay organized and on top of all our clients' active policies. I appreciate being able to generate Acord forms requested by carriers, which saves us time. One of the things I like most is how it allows me to quickly see a brief rundown of my client's policies, which is very helpful, especially when I'm on the phone with a client. The initial setup was very easy, thanks to the internal help and support provided. Review collected by and hosted on G2.com.

I run into issues with the mailroom. That being not always showing consistency on incoming or outgoing threads like the connection breaks. It is run into every so often. So, right now I am handling my coworker's QQ mailroom as she is out on maternity leave, and when I go to their 'Sent Mail' folder, nothing appears. But, they are receiving incoming emails to the inbox. Review collected by and hosted on G2.com.

I find QQCatalyst to be a nice and neat CRM that's easy to use. I really like the smart flows feature, which makes it easy to find customers and manage their profiles by adding policies and generating renewal reports. The initial setup was very easy, thanks to the helpful tech support. Overall, QQCatalyst makes organizing clients much simpler and more efficient for my insurance agency. Review collected by and hosted on G2.com.

Texting will be better using the office number instead of using a system provided number Review collected by and hosted on G2.com.

I like QQCatalyst for its ability to keep up with policy downloads. It offers a single place for keeping all customer files and information, ensuring that the downloads coming from the carriers are accurate. Review collected by and hosted on G2.com.

I find the user interface of QQCatalyst to be ancient and somewhat difficult to navigate. The search functionality is poor, making it really difficult sometimes to search for things when you spell the name and capitalize the letter, not capitalize the letter. It seems to be poor oversight in development. The initial setup was not easy. It involved an employee at Vertifor who was great, but there were limited controls to ensure proper setup of interactions and connections with Gmail and Agency Zoom. Review collected by and hosted on G2.com.

I like how easy it is to manage QQCatalyst. You can quickly find the information you have already saved, which makes things much easier. Also, the initial setup process was simple, which I really appreciate. Review collected by and hosted on G2.com.

Sometimes, when I try to complete the personal information of the clients, it tells me that an error occurred, having to finish and after creating the contact, I update the data. This happens sometimes when entering the client's name and clicking 'next', it tells me that an error occurred and I must finish and then complete the data in the profile of the client that has already been created. Review collected by and hosted on G2.com.

I've found QQCatalyst to be very user friendly and it has helped speed up our quoting process with the integration of PL rater into our system. QQCatalyst has been very helpful throughout the integration process, especially with downloads. Whenever I get stuck, I can call and get issues resolved as they can remote into my computer if needed. I like that QQCatalyst keeps all customer information in one place. I was also able to link my DocuSign to it. Review collected by and hosted on G2.com.

I haven't used it yet for accounting purposes as I use my QuickBooks for that still. Review collected by and hosted on G2.com.

QQ Catalyst is very easy to use and has a large variety of functions. Being able to assign tasks to other agents at my office that can be set far in the future, and the invoice/bill generator is very helpful. I like how notes are searchable, and that you can group files into folders. Review collected by and hosted on G2.com.

When I am working on filling out an acord, it would be nice to still have access to their QQ profile to pull up info. Having to save it over and over to use QQ, especially if I get a call in the middle of working on an Acord is cumbersome. Or if I didn't have to rename the acord every time it saves, when I'm just going to reopen it again in a minute. Review collected by and hosted on G2.com.