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At a Glance
AnyDesk
AnyDesk
Star Rating
(1,029)4.5 out of 5
Market Segments
Mid-Market (41.5% of reviews)
Information
Entry-Level Pricing
$22.90
Free Trial is available
Browse all 4 pricing plans
ScreenConnect
ScreenConnect
Star Rating
(476)4.7 out of 5
Market Segments
Small-Business (66.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnect
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that AnyDesk excels in its Remote Control feature, scoring 9.8, which allows for seamless control of remote devices. In contrast, ConnectWise ScreenConnect, while still strong, scores slightly lower at 9.5, indicating a marginal difference in user experience.
  • Reviewers mention that AnyDesk's Unattended Remote Access feature is rated at 8.8, which some users find less intuitive compared to ConnectWise ScreenConnect's higher score of 9.2, suggesting that users appreciate the ease of accessing unattended devices with ScreenConnect.
  • G2 users highlight the Session Recording capabilities of both products, with AnyDesk scoring 8.8 and ConnectWise ScreenConnect at 8.8 as well. However, users on G2 note that ScreenConnect's recording feature is often perceived as more reliable and user-friendly.
  • Reviewers say that AnyDesk's File Sharing feature is rated at 9.0, which is competitive, but ConnectWise ScreenConnect edges ahead with a score of 9.3, indicating that users find it easier to share files during remote sessions.
  • Users report that AnyDesk's Multi-Session Handling feature scores 8.8, which some find limiting compared to ConnectWise ScreenConnect's score of 9.1, suggesting that users appreciate the ability to manage multiple sessions more effectively with ScreenConnect.
  • Users on G2 mention that both products have strong Data Encryption ratings at 8.9, but ConnectWise ScreenConnect's compliance score of 9.1 is noted as a significant advantage, indicating a stronger emphasis on security and compliance features that users value.
Featured Products
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Browse all 4 pricing plans
ScreenConnect
No pricing available
Free Trial
AnyDesk
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.2
856
9.3
394
Ease of Use
9.3
867
9.3
397
Ease of Setup
9.3
154
8.9
322
Ease of Admin
9.0
133
8.9
321
Quality of Support
8.8
762
8.8
337
Has the product been a good partner in doing business?
8.7
120
9.1
306
Product Direction (% positive)
9.2
827
8.7
390
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
78
Presenter Tools
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
9.8
15
Not enough data
9.0
12
Conferencing Options
Not enough data
8.5
10
Not enough data
7.6
9
Not enough data
Feature Not Available
Application Tools
Not enough data
8.5
9
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
4,694
9.0
563
Administration
9.4
303
9.7
37
9.0
302
9.3
36
9.1
270
9.1
33
8.8
276
9.2
39
8.8
262
9.1
38
8.9
253
8.9
39
Maintenance
8.9
261
9.5
39
8.7
241
8.8
28
Communication
8.9
272
8.9
36
8.5
215
8.4
23
8.5
222
Feature Not Available
8.8
242
8.6
30
Security
8.9
260
8.9
24
8.9
252
9.1
30
Device Support
8.9
267
8.4
33
9.0
270
8.9
34
9.1
269
9.0
33
Performance
8.9
257
8.4
31
Remote Video SupportHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
5,864
8.8
956
Administration
9.1
672
8.9
92
8.9
599
8.7
84
Feature Not Available
8.5
86
8.8
626
8.8
74
8.9
635
9.0
77
8.8
655
9.2
103
9.0
686
Feature Not Available
Platform
9.0
652
9.0
94
8.8
648
7.8
78
Feature Not Available
8.1
78
9.2
691
9.5
104
Security
Feature Not Available
Feature Not Available
Feature Not Available
9.1
86
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
AnyDesk
AnyDesk
ScreenConnect
ScreenConnect
AnyDesk and ScreenConnect are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk
AnyDesk has no unique categories
ScreenConnect
ScreenConnect is categorized as Screen Sharing, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
AnyDesk
AnyDesk
Small-Business(50 or fewer emp.)
40.6%
Mid-Market(51-1000 emp.)
41.5%
Enterprise(> 1000 emp.)
18.0%
ScreenConnect
ScreenConnect
Small-Business(50 or fewer emp.)
66.2%
Mid-Market(51-1000 emp.)
30.8%
Enterprise(> 1000 emp.)
3.1%
Reviewers' Industry
AnyDesk
AnyDesk
Information Technology and Services
22.3%
Computer Software
13.3%
Computer & Network Security
4.2%
Marketing and Advertising
3.6%
Telecommunications
3.0%
Other
53.6%
ScreenConnect
ScreenConnect
Information Technology and Services
42.6%
Computer Software
5.9%
Computer & Network Security
5.9%
Computer Networking
4.0%
Hospital & Health Care
3.5%
Other
38.0%
Most Helpful Reviews
AnyDesk
AnyDesk
Most Helpful Favorable Review
Xin S.
XS
Xin S.
Verified User in Computer Software

Fast and easy install especially the small size.

Most Helpful Critical Review
Chris K.
CK
Chris K.
Verified User in Information Technology and Services

Biggest "con" has been in dealing with the company. I used a paid version of the software for a year. I enjoyed it, but when it came time for my renewal I figured I would see what else was out there - always with the plan to come back to AnyDesk if I...

ScreenConnect
ScreenConnect
Most Helpful Favorable Review
Anthony H.
AH
Anthony H.
Verified User in Information Technology and Services

Ease of use, data collection for the performance, patch management.

Most Helpful Critical Review
BB
Barry B.
Verified User in Information Technology and Services

The multi monitor support, while it works, it sub par. The toolbar at the top can be confusing in its groupings. The file transfer utility if clunky and reminds me of FTP software. The chat function is also clunky and can sometime be confusing to the end...

Alternatives
AnyDesk
AnyDesk Alternatives
TeamViewer
TeamViewer
Add TeamViewer
ISL Online
ISL Online
Add ISL Online
Zoho Assist
Zoho Assist
Add Zoho Assist
RemotePC
RemotePC
Add RemotePC
ScreenConnect
ScreenConnect Alternatives
TeamViewer
TeamViewer
Add TeamViewer
Zoho Assist
Zoho Assist
Add Zoho Assist
Splashtop Remote Access
Splashtop Remote Access
Add Splashtop Remote Access
LogMeIn Rescue
LogMeIn Rescue
Add LogMeIn Rescue
Discussions
AnyDesk
AnyDesk Discussions
Is Anydesk better than Team Viewer?
5 comments
Tiago F.
TF
AnyDesk has TCP-Tunneling. TeamViewer no. Only the image quality of TeamViewer is better.Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 comments
DB
Need to check remote machine network connectivity.... If issue in network connectivity it causes issues... Read more
Is AnyDesk really free?
4 comments
Mohammed Suhail M.
MM
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
ScreenConnect
ScreenConnect Discussions
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 comment
Ricardo D.
RD
Yes you can, you need to speak with your account executive.Read more
Jacquard
1 comment
KS
Jacquard refers to a type of fabric with an intricate pattern woven directly into it, often using a special loom called a Jacquard loom. This technique...Read more
What does ConnectWise control do?
1 comment
Baligh-ud-din Javed F.
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more