Compare Airhouse and ShipHero 
- Users report that ShipHero excels in its "Pick & Pack" functionality, scoring an impressive 8.9, which reviewers mention makes order fulfillment efficient and straightforward. In contrast, Airhouse, while still strong, scores slightly lower at 8.5.
- Reviewers mention that Airhouse offers superior "Ease of Setup" with a perfect score of 10.0, indicating that new users find it exceptionally easy to get started. ShipHero, on the other hand, scores 8.3, suggesting a more complex onboarding process.
- G2 users highlight that ShipHero's "Customer Management" features, particularly the "Customer Portal," score 7.9, which is lower than Airhouse's 8.3. Users on G2 note that Airhouse provides a more user-friendly experience for customer interactions.
- Users say that ShipHero's "Reports & Analytics" feature scores 7.1, which is a significant drawback compared to Airhouse's 7.2. Reviewers mention that they find Airhouse's analytics tools to be more comprehensive and easier to navigate.
- Reviewers mention that ShipHero's "Inventory Management" capabilities, particularly "Low Stock Alerts," score 7.6, which is on par with Airhouse's performance. However, users report that Airhouse's overall inventory management feels more intuitive and responsive.
- Users on G2 report that ShipHero's "Quality of Support" scores 8.4, while Airhouse shines with a score of 9.6. Reviewers mention that Airhouse's support team is more accessible and provides quicker resolutions to issues.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
I love the ease of use and setup. As a small business, it allows with to outsource my shipping needs without having to have a huge volume of shipments monthly. The fees are reasonable and I love the app and integration with Shopify. It frees time to work on...
UPDATE: They bill themselves as a 4PL software and service layer that sits atop a network of 3PLs. Their CEO has said multiple times that you get what you pay for with 3PLs, and that the price they charge is worth it due to their white glove service and...
I like the adaptability and enjoy the Hero team. They're always willing to help us accomplish a goal
It takes forever to load anything. Lot numbers will randomly disappear. Merging orders is cumbersome at best, and merging 3+ orders is tedious. You can't search by first AND last name, only one or the other, I could go on for days.
I love the ease of use and setup. As a small business, it allows with to outsource my shipping needs without having to have a huge volume of shipments monthly. The fees are reasonable and I love the app and integration with Shopify. It frees time to work on...
I like the adaptability and enjoy the Hero team. They're always willing to help us accomplish a goal
UPDATE: They bill themselves as a 4PL software and service layer that sits atop a network of 3PLs. Their CEO has said multiple times that you get what you pay for with 3PLs, and that the price they charge is worth it due to their white glove service and...
It takes forever to load anything. Lot numbers will randomly disappear. Merging orders is cumbersome at best, and merging 3+ orders is tedious. You can't search by first AND last name, only one or the other, I could go on for days.
