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ShipStation Reviews & Product Details

Pricing

Pricing provided by ShipStation.

Starter

Starting at $14.99
3 Users Per Month

ShipStation Integrations

(119)
Verified by ShipStation

ShipStation Media

ShipStation Demo - One dashboard, with a single login.
Manage every order from one dashboard, with a single login.
ShipStation Demo - Manage returns and exchanges.
Manage returns and exchanges.
ShipStation Demo - Rate Shopper
Automatically, get the best rate for every order.
Amanda Deer Jewelry | ShipStation Stories
Play ShipStation Video
Amanda Deer Jewelry | ShipStation Stories
Clean Green Golf Balls | ShipStation Stories
Play ShipStation Video
Clean Green Golf Balls | ShipStation Stories
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ShipStation Reviews (560)

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Reviews

ShipStation Reviews (560)

View 1 Video Reviews
4.3
560 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and seamless integration with multiple platforms, which simplifies the shipping process significantly. Many appreciate how it streamlines order management and helps save on shipping costs, making it a valuable tool for businesses. However, some users note that customer support can be inconsistent, which may hinder the overall experience.

Pros & Cons

Generated from real user reviews
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Goldberg, M.
GM
Founder and Owner
"Implemented ShipStation within 1 week to create effective pick, pack & ship with inventory management and barcode scanning."
What do you like best about ShipStation?

ShipStation has helped me to quickly automate the process of transmitting orders from my website to my 3PL warehouse, who's then able to pick and ship products efficiently and accurately using a barcode scanner. ShipStation's negotiated rates with the US Postal Service and UPS are competitive, probably better than I could have gotten myself. Their system also includes an inventory management system with some reporting capability. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Would be great if they could add negotiated Fedex rates. They have existing integrations / APIs for most website platforms, including for Opencart. Unfortunately, the integration for Opencart is out of date, and connects only to their shipping platform, it does not connect to their inventory management platform. I had to hire a developer to update their integration to make it work, as well as to write a separate integration to connect my website to their inventory management system. Their inventory reporting system appears to be missing tracking / storing daily inventory values, e.g. daily snapshot, which would be of great help for getting inventory on first and last day of the fiscal year for tax purposes. Review collected by and hosted on G2.com.

TC
Operations and Shipping Coordinator
Small-Business (50 or fewer emp.)
"Streamlined Order Tracking and Multi-Carrier Shipping in One Place"
What do you like best about ShipStation?

I like that I can use this for internal order management tracking as well as be able to ship using multiple carriers in one website. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

I don't like that we cant tie multiple packages with different specifications such as dry ice without having to split the order. I also don't like that once you enter an order, if it is misspelled you have to cancel and re-enter, a simple edit would be nice. I also wish it could accommodate UPS Premier service as well as DHL Medical Express, these are just not available yet. Review collected by and hosted on G2.com.

Clint T.
CT
President
Small-Business (50 or fewer emp.)
"Easy to Use, Do not like their forced Inusrance"
What do you like best about ShipStation?

I feel it easy to use. The interface is very clear. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

The method of creating shipments with multiple packages. Also, the fact that they did away with carrier insurance and force you to buy their insurance product. That boosts their profits but the cost to use Shipstation has not been lowered. Other providers force you to use their insurance and have the same UPS rates and their service is FREE. I am going to change to Pirate Ship or Veeqo because of this. Review collected by and hosted on G2.com.

Rushi B.
RB
Chief Business Development Officer
Small-Business (50 or fewer emp.)
"Strong Shipping Options and Ever-Improving Automations"
What do you like best about ShipStation?

Shipping options are a strong point. The built-in shipping carriers, along with the ability to bring your own contract, are really helpful for both small and large businesses. Shipstation’s automations are also improving more and more every day, which makes the overall shipping workflow easier to manage. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Sometimes it misses sending the tracking info back to the connected system. It only happens occasionally, but it can be inconvenient when it does. Review collected by and hosted on G2.com.

KW
Wholesale account manager
Mid-Market (51-1000 emp.)
"Streamlined Shipping with Room for Integration"
What do you like best about ShipStation?

I like ShipStation because of its convenience and how it streamlines all the retail orders to one location. It's easy to edit and use, and our shipping department uses it with ease as well. The initial setup process was easy with no major problems. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

It is not integrated back, so when we edit an order, it needs to be edited in all systems. You also need to make sure you adjust the ship dates in the correct locations. Review collected by and hosted on G2.com.

Matt L.
ML
Owner
Media Production
Small-Business (50 or fewer emp.)
"Fast and easy way to manage our shipping workflow"
What do you like best about ShipStation?

The software continues to innovate and update quickly. We have added several new businesses, and incorporating them into the workflow is fast and helps maintain our professional image. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

We still occasionally need to kill and restart ShipStation Connect to get it to recognize our label printer and scale. I would like to see this resolved in a more robust fashion. When it works, it's fantastic. Review collected by and hosted on G2.com.

Shino B.
SB
Director of Admin
Small-Business (50 or fewer emp.)
"One of the best portals out there"
What do you like best about ShipStation?

I haven't seen any new updates that draw my attention or are useful in our work flow but I appreciate things continue to work without having to change anything on our end. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Login issues haven't happened for a while, can login by going to the previous link now. Review collected by and hosted on G2.com.

Mike M.
MM
Shipping Mgr
Mid-Market (51-1000 emp.)
"Fair Pricing and a Better Plan Structure Overall"
What do you like best about ShipStation?

fair price, I like the new price plan structure. still having problems with Amazon shipping integration. there could be a few thing I'd tweak to work better, but overall, it's a good platform Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

not sure, there are a few things I'd like to see tweaked Review collected by and hosted on G2.com.

Mamdoh N.
MN
Operations Manager
Small-Business (50 or fewer emp.)
"Feature-Rich and Fast, but Pricey API access"
What do you like best about ShipStation?

It is easily the most feature-rich shipment management app out there. It integrates well, and works fast. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

It isn't the cheapest option, especially if you require API access. UI looks cluttered. Review collected by and hosted on G2.com.

Mark C.
MC
Chief Snacking Officer - CEO
Small-Business (50 or fewer emp.)
"Works Really Well and Easy for the Whole Team"
What do you like best about ShipStation?

It works really well and is easy for everyone on the team to use. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

It's gone down during some busy times but that's rare. Overall I love it Review collected by and hosted on G2.com.

Questions about ShipStation? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 3 years ago

Does ShipStation use USPS?

GU
Guest User
Last activity over 2 years ago

What is ShipStation used for?

Pricing Options

Pricing provided by ShipStation.

Starter

Starting at $14.99
3 Users Per Month

Standard

Starting at $29.99
10 Users Per Month

Premium

Starting at $349.99
15 Users Per Month
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ShipStation Features
Reports & Analytics
Order Tracking
Label Printing
Return labels
Order tracking
E-commerce integrations
Manage orders
Quick rate comparison
Vendor availability
Flat rate services
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ShipStation