Shippo Reviews & Product Details

The best feature of Shippo that I have not found with any other similair service is the ability for me to get a full snapshot of all the orders I am buying labels for. From there I can change the service on each shipment without having to leave the screen. If I have 15 orders and some go fedex, some ups, some canada post. I can shop the rates right on that screen, change the services and hit buy labels and it will print them all out. Review collected by and hosted on G2.com.

I dont have any dislikes currently. I did have an issue with billing for sometime where each label was getting billed individually and was just some extra work for AP but that has since been sorted out! Review collected by and hosted on G2.com.

It's very easy to set up the API and get rolling with shipping labels. We were able to get up and running in no time. Review collected by and hosted on G2.com.

They closed my account and wouldn't open it back up without me sending selfies (weird?). I would be cautious about integrating this into your system. Shippo will close your account if they believe you are fraudulent. They require you to upload your ID and take live selfies and send them to them. I deal with other vendors and businesses all the time and do not have to do this nonsense. Beware! Review collected by and hosted on G2.com.

The ability to shop rates on the fly and print labels in bulk is something I have not seen on any other platform. I have tried multiple shipping ERPS and every one of them would add way more fulfilment time to my operation. Shippo allows me to select all of my orders at once and select different shippers for each and then printing them all. Review collected by and hosted on G2.com.

The only downside is the billing. It would be nice to be able to get all my shipments compiled onto one bill and sent weekly. Easier for accounts payable to pull those out. Review collected by and hosted on G2.com.

Shippo makes multi-carrier shipping easy and efficient, especially for small businesses and teams managing multiple orders across different platforms. The dashboard is clean, the API is well-documented, and the label generation process is smooth. I particularly appreciate the real-time tracking updates, automated notifications, and support for bulk shipping workflows. It integrates well with platforms like Shopify, Etsy, and even custom order systems, which helps us streamline fulfillment without constantly switching tools. The webhooks for tracking updates are a great feature that adds automation and insight to our process. Review collected by and hosted on G2.com.

While Shippo is solid overall, a few things could be improved. First, the handling of webhook reliability and delivery diagnostics could be more transparent—when something goes wrong, it’s not always easy to pinpoint the issue without external testing. Additionally, adding more customization options for tracking pages and branded notifications would really enhance the customer experience.

From a user perspective, the UI can feel limited when trying to manage large batches of shipments—basic filtering, tagging, and export features could be more flexible. Also, support for more international carriers and services, especially regional couriers, would be a huge win for global users. Finally, offering more robust error messaging or sandbox testing tools would make integration for developers much smoother. However, at the end of the day Shippo is still the best tool out there for this job. Review collected by and hosted on G2.com.

The price. It saves a huge amount and works across multiple shipping platforms Review collected by and hosted on G2.com.

The relationship between the shipping and orders page is confusing. Sometimes the return label option does not work. Review collected by and hosted on G2.com.

I love how Shippo has integrated with my WIX website. I also love the shipping discounts! Review collected by and hosted on G2.com.

There isn't much I dislike about Shippo. It is a little wonky if you want to create a label independently from orders that come in through your site (once you have integrated it into the site). Review collected by and hosted on G2.com.

I use Shippo daily for my Etsy store and they make it so easy to ship packages from their platform. The integration between the two companies is practically flawless. I love that Shippo has plans for those that are just starting out with limited budgets all the way to full blown day to day businesses. Shippo has something for everyone regardless of the amount of volume that you do. The dashboard it very simple to navigate from importing sales from my shop to creating new labels within the website. I love that they give you options on who you prefer to ship with and their pricing is affordable. Review collected by and hosted on G2.com.

One of the biggest downsides to using Shippo is that it doesnt' cooridnate very well with my Etsy shop. Sometimes when I am printing off the packing slips from within Etsy, they aren't lined up and listed exactly how they are in Etsy. Another thing that I've noticed is that sometimes it misses when the payment has went thru and it will show "payment pending" on Shippo.. so I have to double check from within Etsy that it is in fact an actual sale. I also wish their was a way to adjust the weight of a package with multiple checked instead of having to manually change it individually. It's small things because overall I like the website. Review collected by and hosted on G2.com.

Shippo's UPS rates are considerably better than what I can access through WooCommerce or my own UPS account. The interface is smooth and reliable. Unlike some competitors, there's no monthly fee for using this service (though a premium subscription would entail a fee). Connecting to WooCommerce and eBay is very simple. Review collected by and hosted on G2.com.

My biggest dislike is really a feature request: I wish I could display live rates at checkout in a WooCommerce store. As it is, I wind up refunding customers for the overage they pay in shipping, as we don't want to make money on shipping.

Additionally, it would be nice to integrate more tightly with WooCommerce's order notification system, sending tracking info as part of the Order Complete email instead of as a separate email from Shippo. Review collected by and hosted on G2.com.

Best prices for everything . I have done the comparisons. I have tried all of the competion. ALL OF THEM. Even directly through UPS. They are the best price, hands down. I have tried other because I desperately want to sync my cvs square orders to a shipping platform. Goshippo is the best price and it's worth the hassle. Review collected by and hosted on G2.com.

I have a list...

1. paste address section is terrible.

2. Import CVS is terrible

3. Email tracking information to customer doesn't send automatic. I have to go manually one by one to send tracking email to each order. Every single week!

4. I would like to paste customer name, email and address into the section directly since the cvs and orders don't sync automatically

5. I would like to pay a balance and deduct from their instead of having a bunch of $100 charges.

6. Pages freeze very easily Review collected by and hosted on G2.com.

Shippo is easy to navigate and understand. It records all informaiton about the shipment and allows access to previous orders. Can switch out payments as needed and creat profiles. Review collected by and hosted on G2.com.

Only downside is when you create an "estimate" for shipping, it stays in the system. There is no way I could find to delete or remove. Review collected by and hosted on G2.com.