Compare Airhouse and ShipBob 
At a Glance
Market Segments
Small-Business (97.8% of reviews)
Small-Business (90.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Airhouse
Star Rating
(54)4.5 out of 5
Market Segments
Small-Business (97.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AirhouseShipBob
Star Rating
(108)3.6 out of 5
Market Segments
Small-Business (90.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShipBobSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipBob's "Ease of Setup" is rated at 8.3, which is commendable, but Airhouse excels with a perfect score of 10.0, indicating a significantly smoother onboarding experience for new users.
- Reviewers mention that ShipBob's "Quality of Support" is rated at 7.3, which some users find lacking, while Airhouse shines with a score of 9.6, suggesting that users feel more supported and valued when they encounter issues.
- G2 users highlight that ShipBob's "Inventory Management" is rated at 7.7, but Airhouse offers a more robust solution with a score of 8.3, indicating better features for tracking and managing stock levels effectively.
- Users on G2 report that ShipBob's "Order Tracking" feature has a score of 8.5, which is strong, but Airhouse's overall "Order Management" score of 8.2 suggests a more comprehensive approach to managing orders, including tracking and fulfillment.
- Reviewers say that ShipBob's "Warehousing" capabilities are rated at 7.7, while Airhouse stands out with a score of 9.0, indicating superior warehousing features that enhance operational efficiency.
- Users mention that ShipBob's "E-commerce Platform Integration" is rated at 7.9, which is decent, but Airhouse's higher score of 8.9 reflects a more seamless integration experience with various e-commerce platforms, making it easier for businesses to connect their sales channels.
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Pricing
Entry-Level Pricing
Airhouse
No pricing availableShipBob
No pricing availableFree Trial
Airhouse
No trial information availableShipBob
No trial information availableRatings
Meets Requirements
9.1
30
7.7
87
Ease of Use
9.3
30
7.7
87
Ease of Setup
10.0
10
8.3
36
Ease of Admin
9.8
10
8.4
35
Quality of Support
9.6
30
7.3
87
Has the product been a good partner in doing business?
10.0
10
7.3
34
Product Direction (% positive)
9.2
29
7.0
78
Features by Category
Administration
Not enough data
8.6
16
Not enough data
8.4
15
Inventory Control
Not enough data
7.7
14
Not enough data
7.8
13
Omni-Channel
Not enough data
8.5
17
Not enough data
8.1
17
Not enough data
8.2
17
Not enough data
7.9
16
Product Sales
6.3
5
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Administration
7.1
7
Not enough data
7.9
8
Not enough data
6.9
6
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
Supply Chain Operations
9.0
21
7.7
51
8.5
17
7.3
48
8.3
21
7.5
52
Customer Management
8.3
18
7.7
48
8.3
18
7.6
49
7.5
20
7.2
49
Analytics
7.2
12
7.2
43
8.0
15
7.7
54
6.9
13
6.8
43
Labels
8.1
12
Not enough data
Feature Not Available
Not enough data
7.8
13
Not enough data
Order management
8.5
23
Not enough data
8.9
23
Not enough data
8.1
23
Not enough data
8.4
24
Not enough data
Carrier and rate management
7.9
15
Not enough data
8.3
14
Not enough data
7.8
17
Not enough data
Inventory management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reports
7.6
15
Not enough data
8.0
18
Not enough data
8.1
16
Not enough data
Multichannel inventory management
Not enough data
8.3
12
Not enough data
8.2
10
Not enough data
8.0
10
3PL inventory management
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
9.5
14
Inventory Management
Not enough data
9.0
16
Not enough data
Feature Not Available
Not enough data
8.7
13
Not enough data
8.6
12
Not enough data
7.9
14
Inventory Management Platform Features
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
8.7
14
Not enough data
9.1
16
Not enough data
8.9
16
Not enough data
9.4
14
Not enough data
8.3
17
Not enough data
8.3
11
Not enough data
8.2
17
Warehouse Definition
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.1
13
Logistics
Not enough data
7.3
10
Not enough data
7.5
14
Not enough data
7.7
14
Analytics
Not enough data
8.3
14
Not enough data
7.4
12
Not enough data
7.6
11
Inventory Management
Not enough data
7.9
12
Not enough data
8.3
9
Inventory Management Platform Features
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
9.2
16
Not enough data
8.7
14
Not enough data
9.1
16
Not enough data
8.9
16
Not enough data
9.4
14
Not enough data
8.3
17
Not enough data
8.3
11
Not enough data
8.2
17
Categories
Categories
Shared Categories
Airhouse and ShipBob are categorized as 3PL
Unique Categories
Airhouse is categorized as Drop Shipping and Shipping
ShipBob is categorized as Inventory Control, Warehouse Management, and Retail Distributed Order Management Systems
Reviews
Reviewers' Company Size
Airhouse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipBob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
19.6%
Consumer Goods
17.4%
Health, Wellness and Fitness
15.2%
Retail
13.0%
Food & Beverages
8.7%
Other
26.1%
Retail
21.6%
Consumer Goods
15.7%
Health, Wellness and Fitness
11.8%
Food & Beverages
11.8%
Apparel & Fashion
7.8%
Other
31.4%
Most Helpful Reviews
Airhouse
Most Helpful Favorable Review
Robert M.
Verified User
I love the ease of use and setup. As a small business, it allows with to outsource my shipping needs without having to have a huge volume of shipments monthly. The fees are reasonable and I love the app and integration with Shopify. It frees time to work on...
Most Helpful Critical Review
Verified User in Cosmetics
UPDATE: They bill themselves as a 4PL software and service layer that sits atop a network of 3PLs. Their CEO has said multiple times that you get what you pay for with 3PLs, and that the price they charge is worth it due to their white glove service and...
ShipBob
Most Helpful Favorable Review
Brian R.
Verified User in Retail
Fulfillment cost, speed, communication, support team, onboarding team
Most Helpful Critical Review
Verified User in Food & Beverages
They overcharge on nearly every package Their customer support takes 48+ hours to respond sometimes "We'll be refunding you the $2k+ overcharge" but still haven't seen a dime SLAs reset randomly without an explanation
Robert M.
Verified User
I love the ease of use and setup. As a small business, it allows with to outsource my shipping needs without having to have a huge volume of shipments monthly. The fees are reasonable and I love the app and integration with Shopify. It frees time to work on...
Brian R.
Verified User in Retail
Fulfillment cost, speed, communication, support team, onboarding team
Verified User in Cosmetics
UPDATE: They bill themselves as a 4PL software and service layer that sits atop a network of 3PLs. Their CEO has said multiple times that you get what you pay for with 3PLs, and that the price they charge is worth it due to their white glove service and...
Verified User in Food & Beverages
They overcharge on nearly every package Their customer support takes 48+ hours to respond sometimes "We'll be refunding you the $2k+ overcharge" but still haven't seen a dime SLAs reset randomly without an explanation
Discussions
Airhouse has no discussions with answers
Is ShipBob a good company?
1 comment
CW
ShipBob Is a tech company NOT a shipping company. They don't care about your products or your store. They care about filling shelves of 3rd party warehouses...Read more
ShipBob has no more discussions with answers
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