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Compare ADP Workforce Now and Verint Quality Management

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At a Glance
ADP Workforce Now
ADP Workforce Now
Star Rating
(3,502)4.1 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce Now
Verint Quality Management
Verint Quality Management
Star Rating
(15)4.4 out of 5
Market Segments
Enterprise (46.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Verint Quality Management
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that ADP Workforce Now excels in "Payroll Entry" with a score of 8.8, highlighting its efficiency in processing payroll, while Verint Quality Management's performance in this area is not applicable as it focuses more on quality management rather than payroll functionalities.
  • Reviewers mention that ADP Workforce Now offers robust "Time, Attendance, and PTO" management with a score of 8.5, making it a preferred choice for organizations needing comprehensive time tracking, whereas Verint Quality Management does not provide similar features, focusing instead on performance and quality metrics.
  • G2 users highlight that Verint Quality Management shines in "360 Reviews" with a score of 9.2, indicating its strong capabilities in performance evaluation, while ADP Workforce Now's score of 8.0 in this area suggests it may not be as comprehensive for performance reviews.
  • Users on G2 report that ADP Workforce Now's "Employee Self Service" web portal scores 8.7, making it user-friendly for employees to manage their information, while Verint Quality Management lacks a similar self-service feature, focusing more on quality assurance processes.
  • Reviewers mention that ADP Workforce Now's "Compliance" features score 8.3, which is crucial for organizations needing to adhere to regulations, while Verint Quality Management, with a focus on quality management, does not emphasize compliance in the same way.
  • Users say that Verint Quality Management's "Customizable Forms" for performance reviews score 8.1, allowing for tailored evaluations, while ADP Workforce Now's lower score of 7.9 in this area suggests less flexibility in customization for performance assessments.
Featured Products
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
Verint Quality Management
No pricing available
Free Trial
ADP Workforce Now
No trial information available
Verint Quality Management
No trial information available
Ratings
Meets Requirements
8.6
2,973
8.6
12
Ease of Use
8.3
3,005
8.8
12
Ease of Setup
7.6
1,495
8.9
6
Ease of Admin
8.1
1,553
8.9
6
Quality of Support
7.9
2,692
8.5
9
Has the product been a good partner in doing business?
8.0
1,535
9.0
5
Product Direction (% positive)
7.6
2,939
8.7
9
Features by Category
8.1
9,561
Not enough data
Core HR
8.1
656
Not enough data
8.5
753
Not enough data
Feature Not Available
Not enough data
8.2
557
Not enough data
8.3
631
Not enough data
8.4
694
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
8.6
35,185
Not enough data
Employee Self Service
8.6
2095
|
Verified
Not enough data
8.4
1602
|
Verified
Not enough data
8.1
1631
|
Verified
Not enough data
Administration
8.8
1863
|
Verified
Not enough data
8.3
1729
|
Verified
Not enough data
9.2
2039
|
Verified
Not enough data
8.5
912
|
Verified
Not enough data
8.8
1793
|
Verified
Not enough data
8.7
1474
|
Verified
Not enough data
8.6
1499
|
Verified
Not enough data
9.0
1744
|
Verified
Not enough data
9.0
1778
|
Verified
Not enough data
Taxes
8.9
1766
|
Verified
Not enough data
8.8
1600
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1012
|
Verified
Not enough data
8.5
1272
|
Verified
Not enough data
8.2
1044
|
Verified
Not enough data
8.3
1052
|
Verified
Not enough data
Platform
8.3
1823
|
Verified
Not enough data
8.4
1870
|
Verified
Not enough data
8.5
1908
|
Verified
Not enough data
8.6
1679
|
Verified
Not enough data
Benefits AdministrationHide 31 FeaturesShow 31 Features
8.1
20,804
Not enough data
Benefits Administration Platform Features
8.5
948
Not enough data
8.4
874
Not enough data
7.8
651
Not enough data
8.2
756
Not enough data
8.2
755
Not enough data
8.6
972
Not enough data
8.4
782
Not enough data
8.0
703
Not enough data
Benefits Administration Platform Features
8.5
948
Not enough data
8.4
874
Not enough data
7.8
651
Not enough data
8.2
756
Not enough data
8.2
755
Not enough data
8.6
972
Not enough data
8.4
782
Not enough data
8.5
908
Not enough data
8.0
703
Not enough data
7.9
579
Not enough data
6.9
72
Not enough data
7.4
93
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Job Description ManagementHide 17 FeaturesShow 17 Features
8.1
7,059
Not enough data
Basics
8.3
56
Not enough data
8.6
69
Not enough data
8.2
70
Not enough data
Content
8.2
65
Not enough data
8.3
59
Not enough data
8.5
63
Not enough data
Logistics
8.1
58
Not enough data
8.4
67
Not enough data
Recruiting and Onboarding
8.0
282
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Candidate Relationship ManagementHide 19 FeaturesShow 19 Features
8.1
7,536
Not enough data
Basics
8.3
61
Not enough data
8.5
44
Not enough data
8.5
56
Not enough data
Additional Functionality
8.5
62
Not enough data
8.6
53
Not enough data
8.5
58
Not enough data
Content
8.3
57
Not enough data
8.4
51
Not enough data
Recruiting and Onboarding
7.6
259
Not enough data
7.6
278
Not enough data
8.0
287
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
8.0
6,712
Not enough data
Platform Basics
8.0
41
Not enough data
8.3
52
Not enough data
Platform Content
8.4
50
Not enough data
8.2
54
Not enough data
8.2
52
Not enough data
7.9
42
Not enough data
7.9
47
Not enough data
Platform Performance
8.0
55
Not enough data
8.2
49
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
8.6
258
Not enough data
Operations
9.0
53
Not enough data
8.7
47
Not enough data
8.4
54
Not enough data
8.5
54
Not enough data
8.6
50
Not enough data
Performance ManagementHide 11 FeaturesShow 11 Features
8.0
851
9.1
72
Performance reviews
8.0
77
|
Verified
9.2
6
7.9
96
|
Verified
8.1
6
8.2
107
|
Verified
9.2
6
Goals
8.0
92
|
Verified
9.3
7
7.6
80
|
Verified
9.2
6
Feedback
7.8
98
|
Verified
9.3
7
7.8
87
9.3
7
Feature Not Available
9.3
7
Feature Not Available
9.2
6
Data
8.5
112
|
Verified
9.3
7
8.2
102
|
Verified
8.8
7
7.9
366
Not enough data
Reports
7.2
43
Not enough data
8.0
61
Not enough data
7.8
52
Not enough data
8.2
58
Not enough data
Cleaning
8.1
53
Not enough data
8.1
49
Not enough data
8.1
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
7.9
8,854
Not enough data
Platform Content
7.9
158
Not enough data
7.9
156
Not enough data
8.1
155
Not enough data
7.6
110
Not enough data
7.8
112
Not enough data
7.6
122
Not enough data
Platform Additional Functionality
8.5
186
Not enough data
7.6
113
Not enough data
7.6
115
Not enough data
8.1
147
Not enough data
8.1
156
Not enough data
Platform Data
7.9
114
Not enough data
8.0
137
Not enough data
8.1
149
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Recruiting and Onboarding
7.6
278
Not enough data
8.0
376
Not enough data
8.0
7,447
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Workforce Management Platform Features
8.0
95
Not enough data
7.8
103
Not enough data
8.6
161
Not enough data
8.5
146
Not enough data
7.9
103
Not enough data
7.9
89
Not enough data
8.3
124
Not enough data
8.4
152
Not enough data
7.8
96
Not enough data
7.7
108
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now
ADP Workforce Now
Verint Quality Management
Verint Quality Management
ADP Workforce Now and Verint Quality Management are categorized as Performance Management
Reviews
Reviewers' Company Size
ADP Workforce Now
ADP Workforce Now
Small-Business(50 or fewer emp.)
16.2%
Mid-Market(51-1000 emp.)
63.6%
Enterprise(> 1000 emp.)
20.1%
Verint Quality Management
Verint Quality Management
Small-Business(50 or fewer emp.)
13.3%
Mid-Market(51-1000 emp.)
40.0%
Enterprise(> 1000 emp.)
46.7%
Reviewers' Industry
ADP Workforce Now
ADP Workforce Now
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.1%
Information Technology and Services
4.5%
Computer Software
3.6%
Retail
3.4%
Other
76.6%
Verint Quality Management
Verint Quality Management
Consumer Services
40.0%
Consulting
6.7%
Telecommunications
6.7%
Staffing and Recruiting
6.7%
Information Technology and Services
6.7%
Other
33.3%
Most Helpful Reviews
ADP Workforce Now
ADP Workforce Now
Most Helpful Favorable Review
Lana H.
LH
Lana H.
Verified User in Accounting

The ADP payroll interface is easy to use. It is a good solution for a multi-state domestic payroll. The report writer gives you a multitude of options to pull data out of payroll.

Most Helpful Critical Review
Susan S.
SS
Susan S.
Verified User in Aviation & Aerospace

I dislike everything about this company and this product. Our company got the full package with all the bells and whistles. Approximately two weeks in to implementation I noticed the look of the system changed. My implementation specialist tried to tell me...

Verint Quality Management
Verint Quality Management
Most Helpful Favorable Review
Nosihle D.
ND
Nosihle D.
Verified User in Consulting

I like that Verint enhances employee engagement and that it can help you automate the entire quality management process making things very easy to work with and I work with Verint everyday at work.

Most Helpful Critical Review
Verified User
G
Verified User in Automotive

Verint Performance Management does not load correct information and is inaccurate most of the time, and this is only when it is not completely down and unavailable. This affects our stats, our schedules, among other things.

Alternatives
ADP Workforce Now
ADP Workforce Now Alternatives
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Verint Quality Management
Verint Quality Management Alternatives
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Discussions
ADP Workforce Now
ADP Workforce Now Discussions
How does Workforce Now compare to other payroll services?
5 comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 comments
Karen G.
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Verint Quality Management
Verint Quality Management Discussions
How often does verint get your updated performances?
1 comment
Generoso G.
GG
Once a week on MondaysRead more
Monty the Mongoose crying
Verint Quality Management has no more discussions with answers