Compare ADP Workforce Now and Heartland Payroll+ 
At a Glance
Market Segments
Mid-Market (63.6% of reviews)
Small-Business (87.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,502)4.1 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowHeartland Payroll+
Star Rating
(134)4.2 out of 5
Market Segments
Small-Business (87.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Heartland Payroll+Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ADP Workforce Now excels in its Payroll Entry feature, scoring 8.8, while Heartland Payroll+ shines even brighter with a score of 9.1, indicating a more user-friendly experience for payroll processing.
- Reviewers mention that Heartland Payroll+ offers superior Direct Deposit capabilities, achieving a score of 9.5 compared to ADP's 9.2, suggesting that users find it more reliable and efficient for managing direct deposits.
- G2 users highlight that ADP Workforce Now has a robust Time, Attendance, and PTO management system with a score of 8.5, but Heartland Payroll+ slightly edges it out with an 8.6, indicating a more streamlined experience for tracking employee time off.
- Users on G2 note that Heartland Payroll+ provides a better overall experience in Quality of Support, scoring 8.9 compared to ADP's 7.9, which suggests that users feel more supported and valued when using Heartland's services.
- Reviewers mention that ADP Workforce Now's Compliance features score 8.3, which is commendable, but Heartland Payroll+ offers a slightly better score of 8.5, indicating a stronger focus on regulatory adherence.
- Users say that while both platforms offer Employee Self Service portals, ADP's portal scores 8.7, slightly higher than Heartland's 8.6, suggesting that users find it easier to navigate and utilize ADP's self-service options.
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Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableHeartland Payroll+
No pricing availableFree Trial
ADP Workforce Now
No trial information availableHeartland Payroll+
No trial information availableRatings
Meets Requirements
8.6
2,973
9.1
116
Ease of Use
8.3
3,005
8.8
115
Ease of Setup
7.6
1,495
8.3
78
Ease of Admin
8.1
1,553
8.7
78
Quality of Support
7.9
2,692
8.9
115
Has the product been a good partner in doing business?
8.0
1,535
8.7
78
Product Direction (% positive)
7.6
2,939
7.7
112
Features by Category
Core HR
8.1
656
Not enough data
8.5
753
Not enough data
Feature Not Available
Not enough data
8.2
557
Not enough data
8.3
631
Not enough data
8.4
694
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Employee Self Service
8.6
2095
|
Verified
8.6
75
|
Verified
8.4
1602
|
Verified
8.8
33
|
Verified
8.1
1631
|
Verified
7.0
25
|
Verified
Administration
8.8
1863
|
Verified
9.1
83
|
Verified
8.3
1729
|
Verified
8.5
50
|
Verified
9.2
2039
|
Verified
9.5
87
|
Verified
8.5
912
|
Verified
Not enough data
8.8
1793
|
Verified
9.2
77
|
Verified
8.7
1474
|
Verified
9.2
45
|
Verified
8.6
1499
|
Verified
9.3
41
|
Verified
9.0
1744
|
Verified
9.7
63
|
Verified
9.0
1778
|
Verified
9.6
74
|
Verified
Taxes
8.9
1766
|
Verified
9.2
85
|
Verified
8.8
1600
|
Verified
9.0
80
|
Verified
Feature Not Available
Feature Not Available
Integration
8.1
1012
|
Verified
8.5
19
|
Verified
8.5
1272
|
Verified
8.6
21
|
Verified
8.2
1044
|
Verified
9.0
22
|
Verified
8.3
1052
|
Verified
8.3
15
|
Verified
Platform
8.3
1823
|
Verified
8.9
82
|
Verified
8.4
1870
|
Verified
8.9
77
|
Verified
8.5
1908
|
Verified
8.7
85
|
Verified
8.6
1679
|
Verified
9.0
64
|
Verified
Benefits Administration Platform Features
8.5
948
Not enough data
8.4
874
Not enough data
7.8
651
Not enough data
8.2
756
Not enough data
8.2
755
Not enough data
8.6
972
Not enough data
8.4
782
Not enough data
8.0
703
Not enough data
Benefits Administration Platform Features
8.5
948
Not enough data
8.4
874
Not enough data
7.8
651
Not enough data
8.2
756
Not enough data
8.2
755
Not enough data
8.6
972
Not enough data
8.4
782
Not enough data
8.5
908
Not enough data
8.0
703
Not enough data
7.9
579
Not enough data
6.9
72
Not enough data
7.4
93
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Basics
8.3
56
Not enough data
8.6
69
Not enough data
8.2
70
Not enough data
Content
8.2
65
Not enough data
8.3
59
Not enough data
8.5
63
Not enough data
Logistics
8.1
58
Not enough data
8.4
67
Not enough data
Recruiting and Onboarding
8.0
282
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Basics
8.3
61
Not enough data
8.5
44
Not enough data
8.5
56
Not enough data
Additional Functionality
8.5
62
Not enough data
8.6
53
Not enough data
8.5
58
Not enough data
Content
8.3
57
Not enough data
8.4
51
Not enough data
Recruiting and Onboarding
7.6
259
Not enough data
7.6
278
Not enough data
8.0
287
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Platform Basics
8.0
41
Not enough data
8.3
52
Not enough data
Platform Content
8.4
50
Not enough data
8.2
54
Not enough data
8.2
52
Not enough data
7.9
42
Not enough data
7.9
47
Not enough data
Platform Performance
8.0
55
Not enough data
8.2
49
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Operations
9.0
53
Not enough data
8.7
47
Not enough data
8.4
54
Not enough data
8.5
54
Not enough data
8.6
50
Not enough data
Performance reviews
8.0
77
|
Verified
Not enough data
7.9
96
|
Verified
Not enough data
8.2
107
|
Verified
Not enough data
Goals
8.0
92
|
Verified
Not enough data
7.6
80
|
Verified
Not enough data
Feedback
7.8
98
|
Verified
Not enough data
7.8
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.5
112
|
Verified
Not enough data
8.2
102
|
Verified
Not enough data
Reports
7.2
43
Not enough data
8.0
61
Not enough data
7.8
52
Not enough data
8.2
58
Not enough data
Cleaning
8.1
53
Not enough data
8.1
49
Not enough data
8.1
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform Content
7.9
158
Not enough data
7.9
156
Not enough data
8.1
155
Not enough data
7.6
110
Not enough data
7.8
112
Not enough data
7.6
122
Not enough data
Platform Additional Functionality
8.5
186
Not enough data
7.6
113
Not enough data
7.6
115
Not enough data
8.1
147
Not enough data
8.1
156
Not enough data
Platform Data
7.9
114
Not enough data
8.0
137
Not enough data
8.1
149
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Recruiting and Onboarding
7.6
278
Not enough data
8.0
376
Not enough data
Platform
7.6
858
Not enough data
7.7
570
Not enough data
7.6
486
Not enough data
8.2
925
Not enough data
8.1
877
Not enough data
7.8
725
Not enough data
8.1
930
Not enough data
8.3
899
Not enough data
Workforce Management Platform Features
8.0
95
Not enough data
7.8
103
Not enough data
8.6
161
Not enough data
8.5
146
Not enough data
7.9
103
Not enough data
7.9
89
Not enough data
8.3
124
Not enough data
8.4
152
Not enough data
7.8
96
Not enough data
7.7
108
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Heartland Payroll+ are categorized as Payroll
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Core HR, Workforce Management, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Heartland Payroll+ has no unique categories
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heartland Payroll+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
5.1%
Information Technology and Services
4.5%
Computer Software
3.6%
Retail
3.4%
Other
76.6%
Retail
7.6%
Construction
7.6%
Insurance
6.1%
Restaurants
5.3%
Non-Profit Organization Management
5.3%
Other
67.9%
Most Helpful Reviews
ADP Workforce Now
Most Helpful Favorable Review
Lana H.
Verified User in Accounting
The ADP payroll interface is easy to use. It is a good solution for a multi-state domestic payroll. The report writer gives you a multitude of options to pull data out of payroll.
Most Helpful Critical Review
Susan S.
Verified User in Aviation & Aerospace
I dislike everything about this company and this product. Our company got the full package with all the bells and whistles. Approximately two weeks in to implementation I noticed the look of the system changed. My implementation specialist tried to tell me...
Heartland Payroll+
Most Helpful Favorable Review
Misty B.
Verified User in Education Management
The payroll specialist is always available or very prompt in returning calls. She will take the time to walk you through each step and assist in reviewing to make sure everything is correct.
Most Helpful Critical Review
Verified User in Human Resources
Since we signed up a few months ago each pay period there have been anywhere from 5-12 people missing pay, people with incorrect wages, every pay period. We will submit changes and they go missed or not adjusted, not to mention we were told we would have 1...
Lana H.
Verified User in Accounting
The ADP payroll interface is easy to use. It is a good solution for a multi-state domestic payroll. The report writer gives you a multitude of options to pull data out of payroll.
Misty B.
Verified User in Education Management
The payroll specialist is always available or very prompt in returning calls. She will take the time to walk you through each step and assist in reviewing to make sure everything is correct.
Susan S.
Verified User in Aviation & Aerospace
I dislike everything about this company and this product. Our company got the full package with all the bells and whistles. Approximately two weeks in to implementation I noticed the look of the system changed. My implementation specialist tried to tell me...
Verified User in Human Resources
Since we signed up a few months ago each pay period there have been anywhere from 5-12 people missing pay, people with incorrect wages, every pay period. We will submit changes and they go missed or not adjusted, not to mention we were told we would have 1...
Discussions
How does Workforce Now compare to other payroll services?
5 comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
How can I get my employee set up to view her payroll details?
1 comment
Official Response from Heartland Payroll+
Employees are always able to see their check details on their pay stub. However, if they have a direct deposit and do not receive a hard direct deposit slip,...Read more
Is there a way to add an Earning at the end of month payroll, every other payroll automatically?
1 comment
Official Response from Heartland Payroll+
Yes, we can set that up in the system for a client. Your dedicated payroll specialist would be able to create additional payroll grids and earning codes (or...Read more
Heartland Payroll+ has no more discussions with answers
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