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Compare ADP Workforce Now and Empyrean 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Enterprise (90.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,907)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowEmpyrean
Star Rating
(10)4.4 out of 5
Market Segments
Enterprise (90.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EmpyreanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ADP Workforce Now excels in user experience, with many praising its automated support and self-help tools that simplify payroll deductions. Users appreciate the convenience of accessing paystubs and relevant information easily.
- Users say that Empyrean stands out for its dependable and user-friendly benefits administration platform. Reviewers highlight the well-organized interface and thoughtfully designed workflows that streamline processes for both employees and HR teams.
- According to verified reviews, ADP Workforce Now has a significantly higher overall G2 Score, indicating greater user satisfaction. This is reflected in feedback about its intuitive navigation and ease of accessing time cards and documents.
- Reviewers mention that Empyrean's customer support is a strong point, with many noting the helpfulness of the team when addressing issues or implementing custom solutions. This partnership aspect is valued by users who appreciate the ongoing improvements to the member experience.
- G2 reviewers highlight that while ADP Workforce Now has a robust feature set, some users find it challenging to configure for specific workflows, which can lead to frustration during setup. In contrast, Empyrean is noted for its easy implementation process, making it a favorable choice for organizations looking for a smooth onboarding experience.
- Users report that both platforms have strengths in regulatory compliance and benefits record management, but Empyrean often receives higher marks in these areas. Reviewers appreciate its focus on third-party carrier integration and the effectiveness of its self-service portal, which enhances user engagement.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableEmpyrean
No pricing availableFree Trial
ADP Workforce Now
No trial information availableEmpyrean
No trial information availableRatings
Meets Requirements
8.6
3,169
9.1
9
Ease of Use
8.3
3,390
8.7
9
Ease of Setup
7.7
1,837
9.0
5
Ease of Admin
8.1
1,634
Not enough data
Quality of Support
7.9
2,875
8.9
9
Has the product been a good partner in doing business?
8.0
1,617
Not enough data
Product Direction (% positive)
7.6
3,137
8.7
9
Features by Category
Core HR
8.1
703
Not enough data
8.5
802
Not enough data
Feature Not Available
Not enough data
8.2
602
Not enough data
8.3
678
Not enough data
8.4
743
Not enough data
Generative AI
6.2
59
Not enough data
Platform
7.6
958
Not enough data
7.6
664
Not enough data
7.6
572
Not enough data
8.2
1021
Not enough data
8.1
980
Not enough data
7.9
821
Not enough data
8.1
1027
Not enough data
8.3
990
Not enough data
Employee Self Service
8.7
2223
|
Verified
Not enough data
8.3
1720
|
Verified
Not enough data
8.1
1745
|
Verified
Not enough data
Administration
8.8
1982
|
Verified
Not enough data
8.3
1848
|
Verified
Not enough data
9.2
2153
|
Verified
Not enough data
8.4
1014
|
Verified
Not enough data
8.8
1902
|
Verified
Not enough data
8.7
1578
|
Verified
Not enough data
8.6
1604
|
Verified
Not enough data
9.0
1852
|
Verified
Not enough data
9.0
1883
|
Verified
Not enough data
Taxes
8.9
1880
|
Verified
Not enough data
8.8
1706
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.1
1109
|
Verified
Not enough data
8.5
1371
|
Verified
Not enough data
8.2
1140
|
Verified
Not enough data
8.2
1148
|
Verified
Not enough data
Platform
8.3
1930
|
Verified
Not enough data
8.4
1966
|
Verified
Not enough data
8.4
2018
|
Verified
Not enough data
8.6
1782
|
Verified
Not enough data
Benefits Administration Platform Features
8.5
995
9.2
6
8.4
917
8.7
5
7.8
691
9.3
5
8.2
798
Feature Not Available
8.2
796
Not enough data
8.6
1014
9.0
5
8.4
823
9.3
5
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
995
9.2
6
8.4
917
8.7
5
7.8
691
9.3
5
8.2
798
Feature Not Available
8.2
796
Not enough data
8.6
1014
9.0
5
8.4
823
9.3
5
8.4
935
8.3
5
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Feature Not Available
6.0
63
Feature Not Available
5.9
63
Feature Not Available
Platform
7.6
958
Not enough data
7.6
664
Not enough data
7.6
572
Not enough data
8.2
1021
Not enough data
8.1
980
Not enough data
7.9
821
Not enough data
8.1
1027
Not enough data
8.3
990
Not enough data
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
958
Not enough data
7.6
664
Not enough data
7.6
572
Not enough data
8.2
1021
Not enough data
8.1
980
Not enough data
7.9
821
Not enough data
8.1
1027
Not enough data
8.3
990
Not enough data
Basics
8.3
69
Not enough data
8.6
52
Not enough data
8.5
63
Not enough data
Additional Functionality
8.5
69
Not enough data
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
Not enough data
8.5
58
Not enough data
Recruiting and Onboarding
7.7
266
Not enough data
7.6
317
Not enough data
8.0
294
Not enough data
Platform
7.6
958
Not enough data
7.6
664
Not enough data
7.6
572
Not enough data
8.2
1021
Not enough data
8.1
980
Not enough data
7.9
821
Not enough data
8.1
1027
Not enough data
8.3
990
Not enough data
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
958
Not enough data
7.6
664
Not enough data
7.6
572
Not enough data
8.2
1021
Not enough data
8.1
980
Not enough data
7.9
821
Not enough data
8.1
1027
Not enough data
8.3
990
Not enough data
Operations
8.9
63
Not enough data
8.8
57
Not enough data
8.5
63
Not enough data
8.6
64
Not enough data
8.7
60
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance reviews
8.2
107
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Goals
8.1
121
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
Feedback
7.9
127
|
Verified
Not enough data
7.9
116
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.4
144
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
Agentic AI - Performance Management
8.0
17
Not enough data
7.5
18
Not enough data
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
Not enough data
6.8
19
Not enough data
7.1
19
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
Platform Content
8.0
206
Not enough data
8.0
207
Not enough data
8.2
203
Not enough data
7.7
155
Not enough data
7.8
154
Not enough data
7.6
163
Not enough data
Platform Additional Functionality
8.5
231
Not enough data
7.6
156
Not enough data
7.8
157
Not enough data
8.2
192
Not enough data
8.2
201
Not enough data
Platform Data
7.8
155
Not enough data
8.0
180
Not enough data
8.1
190
Not enough data
Platform
7.6
958
Not enough data
7.6
664
Not enough data
7.6
572
Not enough data
8.2
1021
Not enough data
8.1
980
Not enough data
7.9
821
Not enough data
8.1
1027
Not enough data
8.3
990
Not enough data
Recruiting and Onboarding
7.6
317
Not enough data
8.1
422
Not enough data
Platform
7.6
958
Not enough data
7.6
664
Not enough data
7.6
572
Not enough data
8.2
1021
Not enough data
8.1
980
Not enough data
7.9
821
Not enough data
8.1
1027
Not enough data
8.3
990
Not enough data
Workforce Management Platform Features
7.9
135
Not enough data
7.7
143
Not enough data
8.6
208
Not enough data
8.6
190
Not enough data
7.9
142
Not enough data
7.9
128
Not enough data
8.2
164
Not enough data
8.4
195
Not enough data
7.8
134
Not enough data
7.6
146
Not enough data
Categories
Categories
Shared Categories
ADP Workforce Now and Empyrean are categorized as Benefits Administration
Unique Categories
ADP Workforce Now is categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, Candidate Relationship Management, Interview Scheduling, Job Description Management, HR Analytics, and Healthcare HR
Empyrean is categorized as Benefits Support
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Empyrean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Oil & Energy
20.0%
Manufacturing
10.0%
Utilities
10.0%
Pharmaceuticals
10.0%
Media Production
10.0%
Other
40.0%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Empyrean has no discussions with answers
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