Compare ADP Payroll Services and Paychex 
At a Glance
Market Segments
Mid-Market (38.6% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
ADP Payroll Services
Star Rating
(239)3.9 out of 5
Market Segments
Mid-Market (38.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ADP Payroll ServicesPaychex
Star Rating
(1,579)4.2 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexFeatured Products
Sponsored
actiTIME
(35)
HCM Software
Visit Website
Sponsored
Celayix
(12)
HCM Software
Visit Website
Sponsored
Primalogik
(23)
HCM Software
Visit Website
Pricing
Entry-Level Pricing
ADP Payroll Services
No pricing availableFree Trial
ADP Payroll Services
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
Not enough data
8.7
1,266
Ease of Use
Not enough data
8.5
1,323
Ease of Setup
Not enough data
8.4
941
Ease of Admin
Not enough data
8.6
927
Quality of Support
Not enough data
8.4
1,221
Quality of Work
8.1
135
6.0
5
Responsiveness
7.9
160
6.4
6
Expertise of Team
8.0
148
6.0
5
Execution Ability
8.2
173
6.4
6
Communication Skills
7.9
158
6.4
6
Professionalism
8.4
163
6.7
6
Has the product been a good partner in doing business?
8.2
172
8.6
927
Product Direction (% positive)
Not enough data
7.6
1,241
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core HR
Not enough data
8.2
110
Not enough data
7.9
103
Not enough data
8.0
49
Not enough data
8.2
73
Not enough data
8.4
110
Not enough data
7.8
111
Generative AI
Not enough data
Feature Not Available
Platform
Not enough data
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Expense Reports
Not enough data
8.6
37
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
23
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
17
|
Verified
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
14
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
67
|
Verified
Mobile
Not enough data
7.8
23
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
7.8
22
|
Verified
Administration
Not enough data
8.6
24
|
Verified
Administration
Not enough data
8.1
127
|
Verified
Not enough data
8.0
129
|
Verified
Not enough data
8.1
133
|
Verified
Not enough data
8.0
123
|
Verified
Not enough data
8.3
190
|
Verified
Platform
Not enough data
8.3
208
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
7.4
27
Not enough data
8.2
200
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
68
|
Verified
Employee Self Service
Not enough data
8.7
818
|
Verified
Not enough data
8.2
513
|
Verified
Not enough data
8.4
497
|
Verified
Administration
Not enough data
8.8
822
|
Verified
Not enough data
8.0
528
|
Verified
Not enough data
9.4
896
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
9.0
747
|
Verified
Not enough data
8.9
532
|
Verified
Not enough data
8.7
424
|
Verified
Not enough data
9.2
750
|
Verified
Not enough data
9.2
800
|
Verified
Taxes
Not enough data
9.2
849
|
Verified
Not enough data
9.1
804
|
Verified
Not enough data
9.2
798
|
Verified
Integration
Not enough data
7.9
235
|
Verified
Not enough data
7.9
276
|
Verified
Not enough data
7.8
279
|
Verified
Not enough data
7.8
240
|
Verified
Platform
Not enough data
8.6
832
|
Verified
Not enough data
8.7
809
|
Verified
Not enough data
8.8
843
|
Verified
Not enough data
8.8
697
|
Verified
Benefits Administration Platform Features
Not enough data
8.3
223
Not enough data
8.0
187
Not enough data
7.2
104
Not enough data
8.4
163
Not enough data
8.7
180
Not enough data
8.3
215
Not enough data
8.5
201
Not enough data
8.1
144
Benefits Administration Platform Features
Not enough data
8.3
223
Not enough data
8.0
187
Not enough data
7.2
104
Not enough data
8.4
163
Not enough data
8.7
180
Not enough data
8.3
215
Not enough data
8.5
201
Not enough data
8.3
216
Not enough data
8.1
144
Not enough data
7.8
96
Not enough data
6.7
13
Not enough data
7.6
17
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.6
20
Logistics
Not enough data
8.3
25
Not enough data
7.9
22
Not enough data
7.3
18
Management
Not enough data
7.1
14
Not enough data
7.7
15
Not enough data
7.8
21
Not enough data
8.1
24
Not enough data
8.4
24
Not enough data
8.5
25
Not enough data
7.9
22
Monitoring
Not enough data
8.0
19
Not enough data
7.7
20
Not enough data
7.6
19
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
7.0
45
Not enough data
7.6
22
|
Verified
Platform
Not enough data
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Background Check Administration
Not enough data
8.0
18
Not enough data
8.8
7
Not enough data
8.6
7
Background Check Data
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
8.3
7
Background Check Additional Functionality
Not enough data
7.2
6
Not enough data
8.0
5
Not enough data
Not enough data
Performance reviews
Not enough data
6.3
5
Not enough data
7.9
7
Not enough data
6.1
6
Goals
Not enough data
6.9
6
Not enough data
7.0
5
Feedback
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
7.0
5
Data
Not enough data
7.5
6
Not enough data
7.4
7
Reports
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
9.4
9
Cleaning
Not enough data
8.0
10
Not enough data
8.5
9
Not enough data
9.1
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Payroll Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Payroll Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Payroll Services
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.9
12
Not enough data
8.3
18
Not enough data
8.2
14
Not enough data
7.9
14
Not enough data
8.1
12
Candidate Management
Not enough data
8.4
22
Not enough data
7.4
18
Not enough data
8.5
23
Not enough data
8.5
17
Not enough data
8.4
20
Not enough data
8.0
14
Not enough data
7.1
15
Not enough data
8.3
16
Platform
Not enough data
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Platform Content
Not enough data
8.1
100
Not enough data
8.4
108
Not enough data
8.5
90
Not enough data
7.7
43
Not enough data
7.3
42
Not enough data
7.3
42
Platform Additional Functionality
Not enough data
8.6
125
Not enough data
7.8
47
Not enough data
8.1
57
Not enough data
8.0
79
Not enough data
8.0
97
Platform Data
Not enough data
8.1
52
Not enough data
8.1
74
Not enough data
8.0
59
Platform
Not enough data
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Recruiting and Onboarding
Not enough data
7.0
45
Not enough data
8.4
113
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.4
209
Not enough data
8.5
124
Not enough data
8.5
87
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
67
|
Verified
Mobile Time Tracking
Not enough data
8.4
142
Administration
Not enough data
8.1
127
|
Verified
Not enough data
8.0
129
|
Verified
Not enough data
8.1
133
|
Verified
Not enough data
8.0
123
|
Verified
Not enough data
8.3
190
|
Verified
Platform
Not enough data
8.3
208
|
Verified
Not enough data
7.8
91
|
Verified
Not enough data
7.4
27
Not enough data
8.2
200
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
68
|
Verified
Platform
Not enough data
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Platform
Not enough data
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Workforce Management Platform Features
Not enough data
8.8
30
Not enough data
8.3
26
Not enough data
8.7
67
Not enough data
8.5
66
Not enough data
8.5
28
Not enough data
Feature Not Available
Not enough data
8.9
40
Not enough data
9.1
58
Not enough data
7.8
26
Not enough data
8.5
37
Platform
Not enough data
7.7
294
Not enough data
7.7
148
Not enough data
Feature Not Available
Not enough data
8.3
382
Not enough data
8.6
391
Not enough data
8.1
275
Not enough data
8.4
383
Not enough data
8.6
405
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ADP Payroll Services and Paychex share no categories
Unique Categories
ADP Payroll Services is categorized as Payroll Services
Paychex is categorized as PEO Providers, HR Analytics, Onboarding, Applicant Tracking Systems (ATS), Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Candidate Relationship Management, Background Check, and Time & Attendance
Reviews
Reviewers' Company Size
ADP Payroll Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.6%
Retail
7.2%
Computer Software
5.5%
Education Management
5.1%
Construction
4.2%
Other
70.3%
Non-Profit Organization Management
7.1%
Construction
6.3%
Hospital & Health Care
4.7%
Real Estate
4.0%
Accounting
3.8%
Other
74.1%
Most Helpful Reviews
ADP Payroll Services
Most Helpful Favorable Review
Pasala S.
Verified User in Marketing and Advertising
It's easy to navigate through the site & pretty much straight forward to see my information.
Most Helpful Critical Review
Verified User in Health, Wellness and Fitness
Unless you have a "dedicated ADP representative" you will spend upwards of 3+ hours on hold waiting for a representative that will most likely not be able to answer your question or speak English (unless it is a very simple question). Even when you do have...
Paychex
Most Helpful Favorable Review
Verified User in Business Supplies and Equipment
Paychex has an easy to understand and update HR sight. It was used extensively to post policies andbenefit renewal information. The Performance Review creation options are very customizable...for both Employee and Manager input. The time off request...
Most Helpful Critical Review
Verified User in Internet
I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...
Pasala S.
Verified User in Marketing and Advertising
It's easy to navigate through the site & pretty much straight forward to see my information.
Verified User in Business Supplies and Equipment
Paychex has an easy to understand and update HR sight. It was used extensively to post policies andbenefit renewal information. The Performance Review creation options are very customizable...for both Employee and Manager input. The time off request...
Verified User in Health, Wellness and Fitness
Unless you have a "dedicated ADP representative" you will spend upwards of 3+ hours on hold waiting for a representative that will most likely not be able to answer your question or speak English (unless it is a very simple question). Even when you do have...
Verified User in Internet
I feel as though Paychex is falling behind the last two years. The software is outdated compared to other payroll vendors and my rep is harder is rarely available due to a higher volume of clients. I really hope Paychex can jump forward into this century...
Discussions
What services does ADP?
1 comment
DN
Payroll and taxes associated with payrollRead more
What is ADP software?
1 comment
RA
A software that allows employees to check their work status as in hours, pay, tax cut, and more. Read more
What payroll software does ADP use?
1 comment
SE
SAP SuccessFactors is a cloud-based human capital management (HCM) software that provides tools for managing various HR functions such as recruitment,...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
