ADP Payroll Services Reviews & Provider Details

What I like best about ADP Payroll Services is their reliability combined with outstanding customer service experience. The platform makes payroll management efficient and stress-free, even when updates or revisions are needed. Their customer service team is consistently responsive, knowledgeable, and thorough, which builds strong confidence in their expertise. ADP also adds great value by offering clear guidance on payroll-related questions, making it more than just a payroll tool—it’s a dependable partner that supports smooth operations and informed decision-making. Review collected by and hosted on G2.com.

No such major challenges compared to the value ADP provides, but there is room for improvement in usability and flexibility. Review collected by and hosted on G2.com.

What I like most is the reliability and ease of use. The system is very organized, payroll processing is smooth, and the reporting tools are very helpful for tracking labor costs and managing the team efficiently. Review collected by and hosted on G2.com.

Overall, the experience has been very positive. Occasionally, some processes can take a little time to fully understand, but once set up, everything works consistently and efficiently. Review collected by and hosted on G2.com.

I find ADP Payroll Services to be invaluable for our company's payroll management. Their expertise is evident in the great customer service they provide, which consistently ensures efficiency and reliability whenever I have questions or need to perform revisions on our payroll. The service delivers a great value in addressing issues and offering guidance on HR-related queries, making it an essential part of our operations. I truly appreciate their quick response to my inquiries, which assures me of seamless communication and fast problem-solving capabilities. Their customer service teams are always efficient and thorough in addressing all my questions, reaffirming my confidence in their expertise and the value they bring to our company. Overall, these aspects strongly encourage me to consider expanding our partnership with them. Review collected by and hosted on G2.com.

There is nothing I dislike about ADP. Review collected by and hosted on G2.com.

quick and easy to use very user friendly. Review collected by and hosted on G2.com.

i think sometimes the app can be a bit slow Review collected by and hosted on G2.com.

One platform for the many companies for which I run HR. Great App too! Review collected by and hosted on G2.com.

I do have a few employees who have struggled getting the App to work. Review collected by and hosted on G2.com.

The site is user friendly and the customer service is available to help and answer questions Review collected by and hosted on G2.com.

I am very new to ADP Payroll processing. I have not observed any dislikes yet. Review collected by and hosted on G2.com.

I like ADP because it provides reliable payroll, an easy-to-use system, strong customer support, and mobile access, helping save time and simplify payroll management Review collected by and hosted on G2.com.

Some software navigation issues, and problems with payroll accuracy or timely corrections. Review collected by and hosted on G2.com.

Its simplified UI is very easy to use. Its updates to provide download miltiple pay slips at once. Best feature covers 1. Comparison of salary helps to identify any changes and YTD gives year on year net pay. Review collected by and hosted on G2.com.

There isn't much to comment on, except that in the payroll section, it would be helpful if they enabled a download or export option, rather than just having the view statement feature. Review collected by and hosted on G2.com.

Easy to use and the features are comprehensive. Review collected by and hosted on G2.com.

Some modules require more learning. Review collected by and hosted on G2.com.

It's easy to approve payroll from anywhere. Our payroll representative at ADP is amazing, she responds to our concern within seconds. Judy Mandel Deserves a award for the great work that she does. ADP need more employees like her. Review collected by and hosted on G2.com.

The feature that allows employers to opt employees in and out of paperless documents. Review collected by and hosted on G2.com.