Compare 3CX and Voximplant 
At a Glance
Market Segments
Mid-Market (57.1% of reviews)
Mid-Market (53.6% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(466)4.4 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 4 pricing plansVoximplant
Star Rating
(31)4.8 out of 5
Market Segments
Mid-Market (53.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about VoximplantSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 3CX excels in its Call Management features, particularly with its IVR functionality rated at 9.4, making it a strong choice for businesses needing efficient call routing.
- Reviewers mention that Voximplant shines in Quality of Support, with a score of 9.8, indicating that users feel well-supported and valued, which is crucial for ongoing operations.
- G2 users highlight that 3CX offers superior Ease of Setup with a score of 8.9, making it more accessible for teams looking to implement a communication solution quickly.
- Users on G2 report that Voximplant's Generative AI capabilities, particularly in AI Text-to-Speech, are impressive, scoring 8.0, which enhances user experience in automated communications.
- Reviewers say that 3CX's Collaboration Tools are robust, especially with features like Screen Sharing and Live Chat scoring 8.8 and 9.2 respectively, making it a great option for teams needing effective collaboration.
- Users report that Voximplant's Mobile Accessibility is a standout feature, scoring 8.9, which is essential for teams that require flexibility and access on-the-go.
Pricing
Entry-Level Pricing
3CX
3CX FREE
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Voximplant
No pricing availableFree Trial
3CX
Free Trial is available
Voximplant
Free Trial is available
Ratings
Meets Requirements
8.9
296
9.4
21
Ease of Use
9.0
301
8.9
22
Ease of Setup
8.9
179
8.3
16
Ease of Admin
9.0
179
8.9
16
Quality of Support
8.0
270
9.8
21
Has the product been a good partner in doing business?
8.6
173
9.6
15
Product Direction (% positive)
8.5
298
8.6
17
Features by Category
Channels
9.3
100
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
71
|
Verified
Not enough data
7.6
45
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.9
155
|
Verified
Not enough data
8.9
160
|
Verified
Not enough data
8.9
157
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
71
Not enough data
9.2
95
Not enough data
8.8
76
Not enough data
8.7
73
|
Verified
Not enough data
Administrative
8.5
126
|
Verified
Not enough data
9.0
153
|
Verified
Not enough data
8.5
159
|
Verified
Not enough data
9.2
91
Not enough data
8.6
80
|
Verified
Not enough data
Collaboration Tools
8.8
63
|
Verified
Not enough data
9.1
32
|
Verified
Not enough data
9.2
28
Not enough data
9.2
33
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
Meeting Coordination
8.6
66
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.2
64
|
Verified
Not enough data
9.0
36
|
Verified
Not enough data
Software Type
9.0
77
|
Verified
Not enough data
9.3
40
|
Verified
Not enough data
9.3
38
|
Verified
Not enough data
Functionality
Not enough data
9.3
9
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
8.6
7
|
Verified
Support
Not enough data
8.8
10
|
Verified
Not enough data
Not enough data
Not enough data
9.7
10
|
Verified
Platform
8.2
30
Not enough data
8.9
38
Not enough data
9.3
36
Not enough data
8.8
39
Not enough data
9.1
37
Not enough data
9.4
32
Not enough data
9.0
36
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
9.3
38
Not enough data
8.8
37
Not enough data
Administrative
9.1
39
Not enough data
8.8
38
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
9.4
29
Not enough data
9.3
30
Not enough data
Feature Not Available
Not enough data
9.3
29
Not enough data
Feature Not Available
Not enough data
Internal Use
9.1
29
Not enough data
9.2
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
28
Not enough data
9.4
26
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.4
170
|
Verified
Not enough data
8.5
113
|
Verified
Not enough data
8.3
113
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.8
154
|
Verified
Not enough data
9.4
165
|
Verified
Not enough data
Access
8.5
99
|
Verified
Not enough data
8.6
135
|
Verified
Not enough data
8.6
146
|
Verified
Not enough data
Advanced Features
8.5
153
|
Verified
Not enough data
9.0
143
|
Verified
Not enough data
Feature Not Available
Not enough data
Extensions
Feature Not Available
Not enough data
9.6
22
|
Verified
Not enough data
9.0
21
|
Verified
Not enough data
Features
9.5
22
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
17
|
Verified
Not enough data
9.4
26
|
Verified
Not enough data
8.5
25
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and Voximplant are categorized as Video Conferencing
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Voximplant is categorized as Communication Platform as a Service and Audio Conferencing
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voximplant
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.5%
Hospital & Health Care
5.9%
Telecommunications
5.6%
Education Management
5.4%
Financial Services
4.8%
Other
67.8%
Information Technology and Services
17.9%
Computer Software
14.3%
Telecommunications
7.1%
Marketing and Advertising
7.1%
Food Production
7.1%
Other
46.4%
Most Helpful Reviews
3CX
Most Helpful Favorable Review
Kevin R.
Verified User in Non-Profit Organization Management
Flexibility, inexpensive, feature rich, straight forward. I have used multiple enterprise pbx systems, Avaya, Toshiba, Allworx, ESI, Mitel, and some others. Simple backups and recovery via Google Drive, deployment via popular cloud infrastructures, the soft...
Most Helpful Critical Review
Nicholas M.
Verified User in Telecommunications
The 3CX platform is missing some of the important management features and power options. For example, there is no audit log and the admin access is not granular. So if an extension wants to make a change to the IVR or queue they also get access to the SIP...
Voximplant
Most Helpful Favorable Review
Bogdan S.
Verified User in Marketing and Advertising
I would like to express my gratitude for the very constructive help in transferring a phone number between different services. Company management please give the award to the employee Inna she is super!
Most Helpful Critical Review
Kevin R.
Verified User in Non-Profit Organization Management
Flexibility, inexpensive, feature rich, straight forward. I have used multiple enterprise pbx systems, Avaya, Toshiba, Allworx, ESI, Mitel, and some others. Simple backups and recovery via Google Drive, deployment via popular cloud infrastructures, the soft...
Bogdan S.
Verified User in Marketing and Advertising
I would like to express my gratitude for the very constructive help in transferring a phone number between different services. Company management please give the award to the employee Inna she is super!
Nicholas M.
Verified User in Telecommunications
The 3CX platform is missing some of the important management features and power options. For example, there is no audit log and the admin access is not granular. So if an extension wants to make a change to the IVR or queue they also get access to the SIP...
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
What does Voximplant do?
1 comment
EH
Voximplant is a CPaaS that provides APIs and SDKs for voice, video, messaging, SIP trunking, and natural language processing (NLP). Voximplant helps...Read more
What is Voximplant kit?
1 comment
AG
Voximplant Kit is an omnichannel contact center with no-code AI and a flexible voice-activated IVR. It is also a tool to create automated high-quality call...Read more
Voximplant has no more discussions with answers
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