What does Voximplant do?

Voximplant is a CPaaS that provides APIs and SDKs for voice, video, messaging, SIP trunking, and natural language processing (NLP). Voximplant helps developers and product managers implement communications in apps of any scale, adjusting to the company’s exact needs through a single, flexible platform. It provides in-app voice, video, and messaging communications, video conferencing, integration of telephony with natural speech recognition and generation, call tracking, phone number masking, and more. Voximplant also enables businesses to integrate two-factor authentication, push notifications and more into their apps. Voximplant Kit is widely used as an omnichannel cloud contact center for customer service automation. It helps conduct sales and customer services through customized outbound campaigns, handling incoming calls and messages with a smart IVR, routing calls and messages to the right operators. Voximplant caters to clients from all industries, including financial services, delivery and logistics, education, healthcare, digital-native startups, retail, and ecommerce. Its services are available in 190 countries and territories, and it has over 30,000 customers, including Hyundai, Burger King, KFC, Glovo, and Rappi. Voximplant’s platform processes more than 1 billion calls each year.