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Best VoIP Providers with Individual Download Capabilities

Benefits of VoIP Providers with Individual Download capabilities include: Requires users download the software on its own.
Below are the top-rated VoIP Providers with Individual Download capabilities, as verified by G2’s Research team. Real users have identified Individual Download as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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21 Listings in VoIP Available
(3,240)4.5 out of 5
Optimized for quick response
15th Easiest To Use in VoIP software
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Entry Level Price:Starting at $20.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exper

    Users
    • Owner
    • President
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nextiva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    856
    Helpful
    708
    Ease of Use
    707
    Customer Service
    393
    Reliability
    366
    Cons
    Poor Customer Support
    220
    Long Wait Times
    178
    Call Issues
    157
    Long Waiting
    153
    Difficult Navigation
    140
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nextiva features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nextiva
    Company Website
    Year Founded
    2008
    HQ Location
    Scottsdale, Arizona
    Twitter
    @Nextiva
    21,685 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,649 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exper

Users
  • Owner
  • President
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Nextiva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
856
Helpful
708
Ease of Use
707
Customer Service
393
Reliability
366
Cons
Poor Customer Support
220
Long Wait Times
178
Call Issues
157
Long Waiting
153
Difficult Navigation
140
Nextiva features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Nextiva
Company Website
Year Founded
2008
HQ Location
Scottsdale, Arizona
Twitter
@Nextiva
21,685 Twitter followers
LinkedIn® Page
www.linkedin.com
1,649 employees on LinkedIn®
(575)4.5 out of 5
Optimized for quick response
8th Easiest To Use in VoIP software
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Entry Level Price:$0 user/mo
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 35% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Calling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Easy Communication
    110
    Communication
    89
    Call Quality
    86
    Reliability
    85
    Cons
    Connection Issues
    30
    Internet Dependency
    27
    Missing Functionality
    26
    Difficult Configuration
    25
    Expensive
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Calling features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 35% Mid-Market
  • 29% Small-Business
Webex Calling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Easy Communication
110
Communication
89
Call Quality
86
Reliability
85
Cons
Connection Issues
30
Internet Dependency
27
Missing Functionality
26
Difficult Configuration
25
Expensive
25
Webex Calling features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.3
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®

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(1,855)4.4 out of 5
Optimized for quick response
7th Easiest To Use in VoIP software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

    Users
    • Owner
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Ai Voice is a tool that provides features such as call recording, transcription, and voice bot testing for efficient communication and record keeping.
    • Reviewers appreciate the user-friendly interface, clear call quality, and AI-powered features like real-time transcription and call recording, which have been praised for their efficiency and time-saving benefits.
    • Users experienced issues such as occasional network problems, call drops, and inaccuracies in transcription, and some found the product to be costly compared to standard phone services.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    95
    Helpful
    54
    Voice Transcription
    48
    Communication
    43
    Call Management
    38
    Cons
    Call Issues
    42
    Recording Issues
    34
    Call Disconnections
    27
    Connection Issues
    27
    Missed Calls
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.4
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,382 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

Users
  • Owner
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Ai Voice is a tool that provides features such as call recording, transcription, and voice bot testing for efficient communication and record keeping.
  • Reviewers appreciate the user-friendly interface, clear call quality, and AI-powered features like real-time transcription and call recording, which have been praised for their efficiency and time-saving benefits.
  • Users experienced issues such as occasional network problems, call drops, and inaccuracies in transcription, and some found the product to be costly compared to standard phone services.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
95
Helpful
54
Voice Transcription
48
Communication
43
Call Management
38
Cons
Call Issues
42
Recording Issues
34
Call Disconnections
27
Connection Issues
27
Missed Calls
18
Dialpad Connect features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.4
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,382 employees on LinkedIn®
By GoTo
(1,295)4.4 out of 5
Optimized for quick response
14th Easiest To Use in VoIP software
Save to My Lists
Entry Level Price:Starting at $27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions a

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoTo Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Customer Support
    41
    Helpful
    27
    Communication
    25
    Features
    25
    Cons
    Call Issues
    22
    Poor Customer Support
    15
    Missing Functionality
    14
    Difficult Navigation
    11
    Limitations
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoTo Connect features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Phone Calls
    Average: 9.1
    9.2
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions a

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
GoTo Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Customer Support
41
Helpful
27
Communication
25
Features
25
Cons
Call Issues
22
Poor Customer Support
15
Missing Functionality
14
Difficult Navigation
11
Limitations
11
GoTo Connect features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
9.1
Phone Calls
Average: 9.1
9.2
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
(473)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere around the globe. Over 40 powerful features

    Users
    • President
    • Office Manager
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Business Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Easy Communication
    26
    Communication
    22
    Calling Features
    17
    VoIP Services
    16
    Cons
    Call Connectivity Issues
    8
    Call Drops
    8
    Call Dropping
    7
    Call Issues
    7
    Customer Service
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonage Business Communications features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    9.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,235 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,822 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere around the globe. Over 40 powerful features

Users
  • President
  • Office Manager
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 30% Mid-Market
Vonage Business Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Easy Communication
26
Communication
22
Calling Features
17
VoIP Services
16
Cons
Call Connectivity Issues
8
Call Drops
8
Call Dropping
7
Call Issues
7
Customer Service
7
Vonage Business Communications features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
9.3
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
9.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,235 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
(720)4.2 out of 5
Optimized for quick response
9th Easiest To Use in VoIP software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of

    Users
    • Owner
    • Office Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Easy Communication
    48
    Features
    38
    Communication
    37
    Reliability
    37
    Cons
    Limited Features
    18
    Glitches
    17
    Customer Support
    16
    Missing Features
    16
    Difficult Navigation
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 8x8 Work features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,182 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,722 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of

Users
  • Owner
  • Office Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
8x8 Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Easy Communication
48
Features
38
Communication
37
Reliability
37
Cons
Limited Features
18
Glitches
17
Customer Support
16
Missing Features
16
Difficult Navigation
15
8x8 Work features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,182 Twitter followers
LinkedIn® Page
www.linkedin.com
2,722 employees on LinkedIn®
(1,180)4.3 out of 5
Optimized for quick response
View top Consulting Services for Aircall
Save to My Lists
Entry Level Price:$30 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to

    Users
    • CEO
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aircall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    180
    Features
    94
    Call Recording
    92
    Simple
    68
    Customer Support
    61
    Cons
    Connection Issues
    57
    Missing Features
    50
    Call Issues
    44
    Dialer Issues
    39
    Poor Call Quality
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aircall features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.6
    8.8
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    8.7
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aircall
    Company Website
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @aircall
    4,951 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    733 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to

Users
  • CEO
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 40% Mid-Market
Aircall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
180
Features
94
Call Recording
92
Simple
68
Customer Support
61
Cons
Connection Issues
57
Missing Features
50
Call Issues
44
Dialer Issues
39
Poor Call Quality
28
Aircall features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.6
8.8
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
8.7
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Aircall
Company Website
Year Founded
2014
HQ Location
New York
Twitter
@aircall
4,951 Twitter followers
LinkedIn® Page
www.linkedin.com
733 employees on LinkedIn®
(1,243)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

    Users
    • CEO
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 66% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudTalk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    291
    Calling Features
    131
    Helpful
    125
    Reliability
    123
    Features
    115
    Cons
    Call Issues
    120
    Connection Issues
    66
    Missing Features
    59
    Call Management
    44
    Dialer Issues
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudTalk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    8.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CloudTalk
    Company Website
    Year Founded
    2016
    HQ Location
    New York
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu

Users
  • CEO
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 66% Small-Business
  • 29% Mid-Market
CloudTalk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
291
Calling Features
131
Helpful
125
Reliability
123
Features
115
Cons
Call Issues
120
Connection Issues
66
Missing Features
59
Call Management
44
Dialer Issues
41
CloudTalk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
8.9
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
8.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
CloudTalk
Company Website
Year Founded
2016
HQ Location
New York
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
By 3CX
(466)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Chief Technology Officer
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 3CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Easy Setup
    13
    Features
    13
    Easy Communication
    12
    Simple
    12
    Cons
    Call Issues
    8
    Limited Features
    8
    Phone Issues
    6
    Connection Issues
    5
    Poor Call Quality
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 3CX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    28,636 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    167 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Chief Technology Officer
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 44% Small-Business
3CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Easy Setup
13
Features
13
Easy Communication
12
Simple
12
Cons
Call Issues
8
Limited Features
8
Phone Issues
6
Connection Issues
5
Poor Call Quality
5
3CX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.4
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
28,636 Twitter followers
LinkedIn® Page
www.linkedin.com
167 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public Licens

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreePBX features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    10.0
    VOiP Number
    Average: 9.0
    9.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,542 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    610 employees on LinkedIn®
    Ownership
    TSX-V:STC
Product Description
How are these determined?Information
This description is provided by the seller.

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public Licens

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 29% Mid-Market
FreePBX features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
10.0
VOiP Number
Average: 9.0
9.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Sangoma
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,542 Twitter followers
LinkedIn® Page
www.linkedin.com
610 employees on LinkedIn®
Ownership
TSX-V:STC
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkroute offers virtual phone system for growing businesses.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkroute Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Desktop Application
    1
    Ease of Use
    1
    Easy Integration
    1
    Easy Setup
    1
    Integrations
    1
    Cons
    Billing Issues
    1
    Call Disconnections
    1
    Integration Issues
    1
    Unethical Sales
    1
    Unethical Sales Practices
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkroute features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    8.1
    Phone Calls
    Average: 9.1
    7.7
    VOiP Number
    Average: 9.0
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talkroute
    Year Founded
    2013
    HQ Location
    Chicago, IL
    Twitter
    @Talkroute
    380 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkroute offers virtual phone system for growing businesses.

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
Talkroute Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Desktop Application
1
Ease of Use
1
Easy Integration
1
Easy Setup
1
Integrations
1
Cons
Billing Issues
1
Call Disconnections
1
Integration Issues
1
Unethical Sales
1
Unethical Sales Practices
1
Talkroute features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
8.1
Phone Calls
Average: 9.1
7.7
VOiP Number
Average: 9.0
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Talkroute
Year Founded
2013
HQ Location
Chicago, IL
Twitter
@Talkroute
380 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bria features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    8.7
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Vancouver, BC
    Twitter
    @CounterPath
    2,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
    Ownership
    NASDAQ:CPAH
Product Description
How are these determined?Information
This description is provided by the seller.

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 41% Mid-Market
Bria features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
8.7
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Vancouver, BC
Twitter
@CounterPath
2,097 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Ownership
NASDAQ:CPAH
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get everything your business needs to communicate over the phone, online and via fax—including a complete phone system, hundreds of powerful, easy-to-use phone system features, Android™ and iPhone® ap

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OfficeSuite features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Phone Calls
    Average: 9.1
    9.7
    VOiP Number
    Average: 9.0
    8.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1996
    HQ Location
    Rye Brook, NY
    Twitter
    @1800BROADVIEW
    750 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get everything your business needs to communicate over the phone, online and via fax—including a complete phone system, hundreds of powerful, easy-to-use phone system features, Android™ and iPhone® ap

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 25% Mid-Market
OfficeSuite features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.6
8.3
Phone Calls
Average: 9.1
9.7
VOiP Number
Average: 9.0
8.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1996
HQ Location
Rye Brook, NY
Twitter
@1800BROADVIEW
750 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

    Users
    No information available
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 45% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco Unified Communications Manager (CallManager) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    3
    Communication
    2
    Ease of Use
    2
    Features
    2
    Accessibility
    1
    Cons
    Outdated Design
    2
    Access Issues
    1
    Account Management
    1
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.8
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    9.8
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Users
No information available
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 45% Enterprise
Cisco Unified Communications Manager (CallManager) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
3
Communication
2
Ease of Use
2
Features
2
Accessibility
1
Cons
Outdated Design
2
Access Issues
1
Account Management
1
Billing Issues
1
Complexity
1
Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.8
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
9.8
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Entry Level Price:$20.99 /user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

    Users
    • Office Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 48% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mitel MiCloud Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features
    1
    Reliability
    1
    Cons
    Complex Reporting
    1
    Customer Service
    1
    Dialing Issues
    1
    Difficult Navigation
    1
    Navigation Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mitel MiCloud Connect features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Phone Calls
    Average: 9.1
    8.7
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    23,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,874 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

Users
  • Office Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 48% Small-Business
  • 45% Mid-Market
Mitel MiCloud Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features
1
Reliability
1
Cons
Complex Reporting
1
Customer Service
1
Dialing Issues
1
Difficult Navigation
1
Navigation Difficulty
1
Mitel MiCloud Connect features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.6
8.5
Phone Calls
Average: 9.1
8.7
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
23,181 Twitter followers
LinkedIn® Page
www.linkedin.com
3,874 employees on LinkedIn®
Total Revenue (USD mm)
$1,300

Quick Facts: VoIP Providers with Individual Download Capabilities

Content below is current as of June, 2024
Reviews Summary for VoIP Software with Individual Download Features

Reviews Summary: VoIP Software with Individual Download Features

Currently there are 21 VoIP software products with Individual Download features listed on G2, and together they have generated 8,189 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review VoIP software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 21 VoIP software products that have Individual Download features based on those criteria:

  • Ease of Use: 8.9/10 average user rating
  • Quality of Support: 8.7/10 average user rating
  • Ease of Setup: 8.5/10 average user rating

To help you compare and find the best VoIP software product with the right Individual Download functionality for your business, we have gathered some additional details and FAQs below.

What VoIP products with Individual Download features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular VoIP software products with Individual Download capabilities according to G2 users:

What VoIP software products with Individual Download capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated VoIP software products with Individual Download capabilities:

Which software products with Individual Download features are the highest rated on G2?

These are the VoIP software products offering Individual Download capabilities and have the highest ratings:

  • Nextiva has received 2,606 reviews and is rated 4.5-stars.
  • Webex Calling has received 459 reviews and is rated 4.5-stars.
  • Dialpad Ai Voice has received 1,296 reviews and is rated 4.4-stars.
  • GoTo Connect has received 1,194 reviews and is rated 4.4-stars.
  • 3CX has received 348 reviews and is rated 4.4-stars.

Review Snippets for VoIP Software with Individual Download Features

Below are questions we ask of all VoIP software users on G2. The answers are specific to the most popular software products that offer Individual Download capabilities. These user responses provide more insight into the most-reviewed VoIP software and their Individual Download features listed on G2.
Questions Responses
Here is what users liked best about VoIP software with Individual Download features.
Nextiva: "I love that I can reach out to some one while speaking with a client and see if that person is available or not just by checking the app. We do not have allot time and customer service is our number one priority so being quick and efficient is a big deal. We are able to avoid long holds for our callers and quick connections because of Nextiva"
- Shauna I., Mid-Market (51-1000 emp.)
Dialpad Ai Voice: "Fantastic management tools, very easy to add users, departments, and call routing."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
GoTo Connect: "Excellent service response time and always friendly"
- Kris S., CEO and President at Spa Tech Institute, Mid-Market (51-1000 emp.)
Here is what users liked least about VoIP software with Individual Download features.
Nextiva: "They have know glitches in the software and cannot resolve. Support is very sketchy."
- Lee P., Small-Business (50 or fewer emp.)
Aircall: "Quality of the connexion which is very bad A call can be cut at any times"
- Nina D., Customer Success Manager at Zenchef, Enterprise (> 1000 emp.)
Dialpad Ai Voice: "I don't like how the calls sound when you have a band internet connection. It makes me want to go back to a normal phone."
- Will N., Sales Executive at StayNTouch, Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular VoIP software products with Individual Download capabilities.
Dialpad Ai Voice: "Great but annoying that we cannot see if the incoming call is from a business line or a personal line."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
Nextiva: "If you do not have a phone system where you can IM and see the status of your team this is worth a try for sure."
- Shauna I., Mid-Market (51-1000 emp.)
GoTo Connect: "If you want to abandon all ground lines you will need to also address how your security system works and your faxes."
- Kris S., CEO and President at Spa Tech Institute, Mid-Market (51-1000 emp.)
These are the problems users said the software was solving and how it is benefitting them.
Nextiva: "We do not have allot time and customer service is our number one priority so being quick and efficient is a big deal. We are able to avoid long holds for our callers and quick connections because of Nextiva"
- Shauna I., Mid-Market (51-1000 emp.)
Dialpad Ai Voice: "Able to manage phones for entire company without requiring employees to carry a separate business phone."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
GoTo Connect: "Better communications with between 4 locations at a lower cost."
- Kris S., CEO and President at Spa Tech Institute, Mid-Market (51-1000 emp.)
Reviews by Industry

Reviews by Industry: VoIP Marketing Software with Individual Download Features

Individual Download features are an important factor when choosing a VoIP software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best VoIP software with the right features for your company. To help professionals with their VoIP software research, G2 has gathered data sourced from 2,862 reviews. These reviews come from G2 users working in industries that use VoIP products on a regular basis and who have the most experience with their Individual Download functionality.

Industry-Related FAQs About VoIP Software with Individual Download Features

What industries have generated the most reviews of VoIP products with Individual Download capabilities?

Users from the following industries have written the most Individual Download feature reviews about VoIP software:

  • Information Technology and Services
  • Computer Software
  • Financial Services
Which VoIP software with Individual Download features do Information Technology and Services professionals think is best?

Information Technology and Services professionals rate Nextiva (4.5 stars and 2,606 reviews), Dialpad Ai Voice (4.4 stars and 1,296 reviews), and GoTo Connect (4.4 stars and 1,194 reviews) the highest.

What do Computer Software professionals think is the best VoIP software with Individual Download features?

Computer Software professionals rate Nextiva (4.5 stars and 2,606 reviews), Dialpad Ai Voice (4.4 stars and 1,296 reviews), and GoTo Connect (4.4 stars and 1,194 reviews) the highest.

What do Financial Services professionals think is the best VoIP software with Individual Download features?

Financial Services professionals rate Nextiva (4.5 stars and 2,606 reviews), Dialpad Ai Voice (4.4 stars and 1,296 reviews), and GoTo Connect (4.4 stars and 1,194 reviews) the highest.

Industry Review Snippets: VoIP Individual Download Software

There are 2,862 reviews from users in the Information Technology and Services, Computer Software, and Financial Services industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Information Technology and Services
Webex Calling: Some issues ewith the application and the audio quality. It can be difficult to transfer from the app to utilizing the phone dial tone.
- andrew m., Enterprise (> 1000 emp.)
Dialpad Ai Voice: I don't like how the calls sound when you have a band internet connection. It makes me want to go back to a normal phone.
- Will N., Sales Executive at StayNTouch, Small-Business (50 or fewer emp.)
Computer Software
Dialpad Ai Voice: Dialpad makes receiving inbound calls and routing customers to the right place incredibly easy. It pops up on both my phone and my computer so I never miss a call.
- Blanche R., Revolutionizing how sellers engage with their buyers., Mid-Market (51-1000 emp.)
Aircall: Significant delay when picking up the phone. There's a noticeable lag when talking that sometimes makes conversations really awkward (even on super fast Fiber based internet).
- Daniel L., Small-Business (50 or fewer emp.)
Financial Services
Nextiva: did a wonderful job of helping me with my on hold MP3. He was quick and polite and even waiting for me while I took care of a client.
- Dianne C., Insurance Agent, Small-Business (50 or fewer emp.)
Aircall: The customer success team truly does not care about the best interest of their clients. Not personable at all.
- Jake H., Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: VoIP Software with Individual Download Features

G2 VoIP software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Individual Download features of different VoIP software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these VoIP Individual Download software reviews are:

  • 64% of reviewers are from small businesses.
  • 29.9% of reviewers are from mid-market companies.
  • 6.1% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for VoIP software products that have Individual Download features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related VoIP Software with Individual Download Capabilities FAQs

What are the best VoIP software products with Individual Download features according to users from enterprise businesses?

The VoIP software products enterprise-level professionals rate the highest are Nextiva (4.5 stars), Dialpad Ai Voice (4.4 stars), and GoTo Connect (4.4 stars).

Which VoIP software products with Individual Download features are the best according to mid-market business users?

The VoIP software products mid-market business users rate the highest are Nextiva (4.5 stars), Dialpad Ai Voice (4.4 stars), and GoTo Connect (4.4 stars).

What do users in small businesses say are the top VoIP software products with Individual Download capabilities?

The VoIP software products users in small businesses rate the highest are Nextiva (4.5 stars), Dialpad Ai Voice (4.4 stars), and GoTo Connect (4.4 stars).

Market Segment Review Snippets: VoIP Software with Individual Download Features

Business professionals share important information about VoIP Individual Download software usability, features, pricing, and more. Read what these users have to say about the top-rated VoIP software with Individual Download features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
Webex Calling: The calls come right into your queue and they are easy to answer quickly. Easy logout and easy login.
- Miranda J., --,
8x8 Work: Nothing much to dislike. But the interface can be better.
- Gaurav P., Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
Nextiva: I love that I can reach out to some one while speaking with a client and see if that person is available or not just by checking the app. We do not have allot time and customer service is our number one priority so being quick and efficient is a big deal. We are able to avoid long holds for our callers and quick connections because of Nextiva
- Shauna I.,
Nextiva: Not user friendly, not feature rich for desktop at all.
- Greg K., Sr. Software Engineer/Developer, Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
Nextiva: Good support from Oleg K. Very solid system for our business.
- Len M.,
Nextiva: They have know glitches in the software and cannot resolve. Support is very sketchy.
- Lee P., Small-Business (50 or fewer emp.)