G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp
Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enter
Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,
Dialpad Connect is a communication platform that allows users to manage calls, messages, and meetings on one platform, with features such as AI-powered call transcription and voicemail. Reviewers frequently mention the ease of use, flexibility of having the same business number on both desktop and mobile, and the usefulness of call transcripts for catching missed details. Users reported issues with call quality dropping with weak internet connection, limitations in analytics and customization unless upgraded, and the messaging feature not being as robust as dedicated team chat tools.
Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure
Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social
Aircall is a cloud-based phone system designed to simplify team communication and customer support. Users like Aircall's user-friendly interface, easy setup, seamless integration with CRM tools, and features such as call recording, analytics, and transcriptions. Reviewers experienced occasional issues with call quality, slow loading times, limited customization options, and some found the initial setup and integration with certain platforms challenging.
GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—a
CloudTalk is the leading global AI business calling software for growing SMBs, offering unparalleled call quality and country coverage. Over 4,000 modern SMBs rely on CloudTalk's crystal-clear call qu
Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams,
3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c
Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communica
Smarter calling for nimble businesses. Cradle is the ultimate tool for the modern business, changing the way business communicates with customers. Cradle helps sales and support teams to stay connec
Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.
Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm
Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful