Google Workspace, Microsoft Teams, Zoom Workplace and Riverside are the best video conferencing software for small businesses in 2026, ranked by G2 Score from verified user reviews. These tools let small teams host client calls, run internal meetings and record sessions without a dedicated IT function to manage them. Small business users rate them for ease of setup, screen sharing and recording quality, and for how much they cost to get a team of any size onto a call.
Top-rated video conferencing software for small businesses
-
Best-rated video conferencing software for small businesses: Zoom Workplace leads small business satisfaction, with Microsoft Teams and Google Workspace close behind and Riverside not far off that group.
-
Best video conferencing software with a free plan: Zoom Workplace, Google Workspace, Webex Suite, Zoho Meeting, Amazon Chime and Riverside all publish a usable free tier, making them practical starting points before any budget is committed.
-
Easiest to set up: Riverside, Google Workspace, Zoho Meeting and Zoom Workplace rate highest for setup ease among small business reviewers, each usable without a dedicated administrator.
-
Highest-rated for support quality: Riverside, Zoho Meeting, Zoom Workplace and Webex Suite earn the strongest support scores from small business users.
-
Most recommended by small business users: Riverside, Zoho Meeting, Google Workspace and Microsoft Teams are the video conferencing tools small business reviewers say they would recommend to others.
-
Fastest to join a meeting: Zoho Meeting, Google Workspace, Zoom Workplace and Webex Suite rate highest with small business reviewers on one-click join, the feature that determines how much friction a guest hits before a call starts.
-
Best for screen sharing: Google Workspace and Webex Suite rate highest on screen sharing among small business reviewers, with Microsoft Teams close behind.
-
Best for recording meetings: Webex Suite and Google Workspace rate highest for recording quality with small business reviewers, followed by Microsoft Teams.
Small business video conferencing comparison
Video conferencing software
Why it stands out among small business users
Free plan availability
Paid plans
Google Workspace
Video conferencing bundled with email, docs and storage in one subscription
Free tier, 14 days for new signups
From $6 per user monthly
Microsoft Teams
Meetings, chat and file sharing on the platform most small businesses already run
Free tier, unlimited users
From $4.80 per user monthly
Zoom Workplace
The most-reviewed video conferencing platform in the category, with AI meeting summaries built into every tier
Free tier, 40-minute group limit
From $13.33 per user monthly
Riverside
Local recording on each participant's device, so call quality never depends on anyone's internet
Free tier, separate tracks for first 2 hours
From $19 per month, billed annually
Webex Suite
Noise cancellation and AI meeting summaries included free rather than gated behind a paid tier
Free tier, 40-minute group limit
Paid tiers, contact vendor for pricing
JioMeet
Unlimited call length on the free tier, with no published cap on participants
Free tier, unlimited call length
No pricing published, contact vendor
Zoho Meeting
The lowest paid entry point of these tools for teams that outgrow the free tier
Free tier, 60-minute group limit
From $2 per host monthly
Microsoft 365
Teams meetings bundled with the full Office application suite
No free plan published
From $6 per user monthly
GoTo Meeting
A 14-day trial with no time limit before reverting to a capped free tier
Free trial, 14 days, no meeting time limit
From $12 per month
Amazon Chime
Pay-per-use pricing with no charge for users who only join and never host
Free tier, 2-person calls, screen sharing
From $3 per user per day, capped at $15 monthly
RingEX
AI receptionist and conversation intelligence layered on top of video calling
Free trial only
From $30 per user monthly
Gather
A virtual office space rather than a scheduled meeting room, for teams working async
Free trial only, 30 days
From $15 per member monthly
Intermedia Unite
Business phone service bundled with meetings and messaging in one contract
No free plan published
From $27.99 per user monthly
Whereby Meetings
Branded, no-download meeting rooms guests join from a browser link
Free tier, limited features
From $10.99 per month
Ringover
Calls, SMS and video in one interface built around a sales team's workflow
Free trial only
From $24 per month
The best video conferencing software for small businesses
1. Google Workspace
Google Workspace is a productivity suite that bundles Google Meet video conferencing with Gmail, Drive and Docs, aimed at small businesses that want meetings and documents in one subscription. Founders and small teams are among its most common reviewers, concentrated in technology and education.
Small business users rate it highest of these tools for recording and screen sharing, and value not needing a separate app to join a call from an email or calendar invite. The recurring limitation is that some advanced meeting controls and larger participant caps sit behind higher-priced tiers than a single-purpose conferencing tool would charge.
2. Microsoft Teams
Microsoft Teams is a collaboration platform combining chat, video meetings and file sharing, most often chosen by small businesses already running Microsoft 365. Software engineers and project managers make up a large share of its reviewers.
It rates strongly on one-click join and recording, and small business users highlight how meetings tie directly into the same files and channels used for daily work. Reviewers describe the interface as occasionally slow to load and more complex than a team needs if video calls are the only feature in use.
3. Zoom Workplace
Zoom Workplace is a video conferencing platform built around AI meeting summaries, chat and whiteboarding, used by small businesses for daily standups, client calls and webinars. Owners and software engineers are its most common small business reviewers.
It carries by far the largest review base of any video conferencing tool in this category, and small business users consistently rate it highest for reliability across variable internet connections. The most repeated criticism is connection fatigue and notification overload during long meeting days, along with a free tier capped at 40 minutes for group calls.
4. Riverside
Riverside is a recording and podcast production platform that records each participant locally in up to 4K, aimed at small businesses producing interviews, webinars or marketing video rather than running daily internal meetings. Founders and owners in entertainment and media production make up most of its reviewer base.
It rates highest of these video conferencing tools on setup ease, support quality and likelihood to recommend, and small business users credit local recording for consistent quality regardless of a guest's connection. Reviewers name missing built-in collaboration tools such as green screen and note that some editing and AI features sit behind paid tiers.
5. Webex Suite
Webex Suite is an all-in-one collaboration platform from Cisco combining meetings, messaging, calling and webinars, aimed at small businesses that want security features bundled in rather than added separately. Software engineers in IT services and computer software are its most common reviewers.
It rates highest of these tools for recording and near the top for screen sharing, and small business users value noise cancellation and AI meeting summaries included at no extra cost. The recurring criticism is a cluttered interface, with reviewers describing performance lag and a steeper learning curve than competing platforms.
6. JioMeet
JioMeet is a video conferencing platform from Reliance Jio offering unlimited call length on its free tier, aimed at small businesses in India and elsewhere that want to avoid per-seat licensing costs. Students and software engineers make up a large share of its reviewers.
Small business users consistently name unlimited call duration and straightforward setup as reasons they chose it over Zoom or Teams. Reviewers describe the interface as more basic than larger competitors and note that advanced collaboration tools lag behind what established platforms offer.
7. Zoho Meeting
Zoho Meeting is a browser-based video conferencing and webinar tool built for small businesses that want a lower-cost option than the larger platforms, with no app download required to join. CEOs and founders in IT services and software make up most of its reviewer base.
It rates highest of these tools for ease of setup, ease of administration and likelihood to recommend, and small business users describe fast onboarding and a clean interface. Reviewers report occasional lag and audio issues, and note that some advanced engagement tools are thinner than on Zoom or Teams.
8. Microsoft 365
Microsoft 365 is the broader Microsoft productivity suite that includes Teams meetings alongside Outlook, Word, Excel and OneDrive, aimed at small businesses that want the full Office application set rather than meetings alone. Owners and software engineers make up most of its reviewers.
Small business users value having documents, email and meetings under one login and one bill. The most repeated criticism is cost for small teams that only need video calling, since the full suite carries features a single-purpose conferencing tool would not require.
9. GoTo Meeting
GoTo Meeting is a standalone video conferencing product from GoTo, aimed at small businesses that want a straightforward meeting tool without a broader communications platform attached. Project managers and software engineers make up most of its reviewers.
It rates highest of these tools for screen sharing, tied with Google Workspace, and small business users value reliable performance and a 14-day trial with no time limit. Reviewers cite integration gaps with other business tools and describe the free tier as more restrictive than Zoom's once the trial ends.
10. Amazon Chime
Amazon Chime is a pay-per-use communications service from AWS combining meetings, chat and business calling, aimed at small businesses that want to pay only for the users who actually host meetings. Software engineers and students make up most of its reviewers.
Small business users value the pay-as-you-go model, which charges nothing for participants who only join calls, and describe reliable audio and video quality. Reviewers report a less intuitive interface than competitors and fewer built-in collaboration tools such as native whiteboarding.
11. RingEX
RingEX is an all-in-one business communications platform from RingCentral combining voice, video, messaging and AI agents, aimed at small businesses that want calling and meetings under one contract. CEOs and owners in computer software and IT services make up most of its reviewers.
Small business users value the AI receptionist and conversation intelligence features layered onto video calling. Reviewers describe customer support as difficult to reach at times and note that admin configuration options are less intuitive than the meeting experience itself.
12. Gather
Gather is a virtual workspace platform that places video meetings inside a persistent, navigable office space rather than a scheduled call, aimed at small businesses that want spontaneous interaction between remote teammates. CTOs and software engineers make up most of its reviewers.
Small business users describe it as recreating in-person spontaneity that scheduled video calls do not, and value being able to see who is free before starting a conversation. Reviewers report slower performance on lower-end devices and a learning curve for teams used to a traditional meeting tool.
13. Intermedia Unite
Intermedia Unite is a business communications platform bundling phone service, video conferencing, chat and file sharing, aimed at small businesses that want a single vendor for calling and meetings. Owners and presidents in IT services and healthcare make up most of its reviewers.
Small business users value quick, responsive support and a business phone system included with the meeting platform. Reviewers describe administrative setup as more complex than they expected and report connectivity issues with dropped calls on unstable connections.
14. Whereby Meetings
Whereby Meetings is a browser-based video conferencing platform built around branded, no-download meeting rooms, aimed at small businesses and independent professionals who send clients a link rather than an app invite. CEOs and owners in IT services and software make up most of its reviewers.
Small business users consistently name the no-download, no-login join experience as the reason they chose it for client-facing calls. Reviewers describe the free plan's participant caps as limiting for anything beyond one-on-one client work, and report occasional connectivity issues on lower-bandwidth connections.
15. Ringover
Ringover is a cloud communications platform combining calls, SMS and video in one interface, aimed at small sales and customer service teams that want calling and meetings integrated with their CRM. CEOs and directors in staffing and computer software make up most of its reviewers.
Small business users rate it highly for one-click join and describe fast onboarding with responsive support. Reviewers, particularly at smaller companies needing only a single number, describe the cost as high relative to single-purpose conferencing tools.
Frequently asked questions
What is the best video conferencing software for a small business?
Google Workspace, Microsoft Teams, Zoom Workplace and Riverside are the best video conferencing software for a small business, ranking highest by G2 Score. On small business satisfaction specifically, Zoom Workplace leads, with Microsoft Teams and Google Workspace close behind. If setup speed and support matter more than review volume, Riverside, Zoho Meeting and Google Workspace rate highest on those measures.
Which small business video conferencing tool is easiest to set up?
Riverside, Google Workspace, Zoho Meeting and Zoom Workplace are the easiest small business video conferencing tools to set up, rating highest for setup ease among small business reviewers. Each is usable without a dedicated administrator or an implementation project.
Do small business video conferencing rankings differ from overall category rankings?
Small business video conferencing rankings do differ from overall category rankings in places, because small business satisfaction is calculated separately using only reviews from companies with 50 or fewer employees. Webex Suite draws a large share of its reviews from enterprise teams, and its small business reviewers describe a steeper learning curve and a more cluttered interface than smaller, more focused tools like Zoho Meeting or Riverside.
Is Zoom Workplace the best video conferencing software for small business?
Zoom Workplace is the best video conferencing software for small business on the evidence available, holding the highest small business satisfaction score of any tool in this category and the largest review base by a wide margin. Its small business reviewers value reliable performance across variable internet connections. The trade-off is that its free tier caps group meetings at 40 minutes, where Google Workspace and Zoho Meeting publish more generous free terms.
Are there free video conferencing options for small businesses?
There are free video conferencing options for small businesses. Zoom Workplace, Google Workspace, Webex Suite, Zoho Meeting, Amazon Chime, Riverside and Whereby Meetings all publish a usable free tier. Free terms differ substantially on meeting length, participant caps and recording limits, so the free plan that fits depends on which limit a small business hits first.
Which video conferencing software is best for recording client calls or webinars?
Webex Suite and Google Workspace are the best video conferencing software for recording client calls or webinars, rating highest with small business reviewers on recording quality, with Microsoft Teams close behind. Riverside is built specifically around recording rather than live meetings, recording each participant locally so quality does not depend on anyone's internet connection, which matters more for produced content than for a routine client call.
What should a small business look out for when choosing video conferencing software?
When choosing video conferencing software, a small business should look out for free tier meeting length caps, participant limits, and whether recording and screen sharing sit behind a paid plan. Meeting length is the recurring constraint on the free tiers of Zoom Workplace, Webex Suite and Zoho Meeting. Participant caps matter most for tools like Whereby Meetings built around small, client-facing calls rather than large internal meetings. Cost escalation as a team adds seats is the most repeated concern in reviews of Microsoft 365, RingEX and Intermedia Unite.
