Best UCaaS Platforms - Page 3
UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.
UCaaS products offer features provided by collaborative point solutions such as VoIP software, video conferencing software, internal communications software, and other team collaboration software types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.
While UCaaS products provide extensive functionality themselves, many will integrate with outside content management systems or contact center software depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.
To qualify for inclusion in the UCaaS category, a product must:
Featured UCaaS Platforms At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Streams.AI by PanTerra Networks is a unified, AI-powered cloud-based communications platform designed to help businesses streamline communication and engagement efforts. The solution integrates voice,
- 42% Small-Business
- 36% Mid-Market
466 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
It ensure optimal supply chain efficiency from the manufactures to the various distribution networks with cloud based web and mobile solution suite. Collaborative software that helps the principal org
- 55% Mid-Market
- 27% Enterprise
1,745 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici
- Software Engineer
- Information Technology and Services
- Computer Software
- 49% Mid-Market
- 35% Small-Business
24,364 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybe
- Information Technology and Services
- 63% Mid-Market
- 21% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the
- Information Technology and Services
- 54% Small-Business
- 44% Mid-Market
2,244 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device;
- Computer Software
- 45% Mid-Market
- 45% Small-Business
46 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.
- Office Manager
- IT Manager
- Information Technology and Services
- Financial Services
- 47% Small-Business
- 45% Mid-Market
22,528 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Designed for large enterprises and other companies that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security throug
- 76% Mid-Market
- 21% Enterprise
22,528 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade
- Information Technology and Services
- Computer Software
- 52% Small-Business
- 31% Mid-Market
114 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Mitel MiCollab is an enterprise collaboration platform that securely and swiftly powers communications for whenever you need them, wherever you are. KEY BENEFITS - Everything you need in one pla
- 52% Mid-Market
- 27% Small-Business
22,528 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
@work is a secure workplace collaboration suite designed to bring your whole company together at an optimum value.
- 38% Small-Business
- 31% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
nexogy teams let you experience collaboration by taking your office’s phone line wherever you go. This way clients and colleagues will see your office’s phone number on their caller id when interacti
- Staffing and Recruiting
- 92% Mid-Market
- 8% Small-Business
- Overview
- User Satisfaction
- Seller Details
All-in-one hosted unified communications platform that enables your team to work from anywhere. With reliable voice, video, and messaging integrated in one solution, we connect you wherever you are —
- 92% Small-Business
- 8% Mid-Market
- Overview
- User Satisfaction
- Seller Details
2600Hz is an award-winning provider of unified communications that modernizes how businesses provide unified cloud communication and collaboration services to their customers. Our revolutionary, distr
- Telecommunications
- 82% Small-Business
- 14% Mid-Market
2,897 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voi
- 57% Small-Business
- 29% Enterprise
6 Twitter followers
