# Call Center for Skype Reviews **Vendor:** PrettyMay **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 14 ## About Call Center for Skype Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities. ## Call Center for Skype Pros & Cons **What users like:** - Users appreciate the **helpfulness** of Call Center for Skype, enhancing their knowledge and support experience. (1 reviews) ## Call Center for Skype Reviews ### 1. Excellent Call cering centre **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed A. | Digital network marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Call Center for Skype?** The call centre is so good because its help for people to know more **What do you dislike about Call Center for Skype?** All person not know to do that because of lake of knowledge **What problems is Call Center for Skype solving and how is that benefiting you?** Peoples problem solving skills employee hores in Skype so this is the best ### 2. Efficiency and Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Suleman S. | Project Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Call Center for Skype?** There are couple of things to conisder when using skype for call center. Ineternal Communication Meetings Enabling agents to handle voice calls **What do you dislike about Call Center for Skype?** One potential downside of Call Center for Skype could be its dependency on the Skype platform. Since it's built within Skype, any limitations or changes to the Skype platform could directly impact the functionality or reliability of the call center solution. **What problems is Call Center for Skype solving and how is that benefiting you?** Call Center for Skype solves communication inefficiencies by centralizing customer interactions within the familiar Skype interface. This benefits me by streamlining workflows, improving response times, and enhancing overall customer satisfaction. ### 3. Simple tool for basic business needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Call Center for Skype?** I was happy to see how easy and quick was to connect the the people through this client. **What do you dislike about Call Center for Skype?** Maybe a bit too much basic for business purposes **What problems is Call Center for Skype solving and how is that benefiting you?** We used it for ROI analysis, so follow up on the clients which used our services ### 4. call center skype **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie Kathy N. | sophie nenni, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2016 **What do you like best about Call Center for Skype?** This is a must have, if you like skype. I never liked the pc calls in the early days due to the voice drops and the choppy sounds. But ever since skype came on to the scene, it has been a great experience. The voice quality is unbelievable. I have my folks from India calling me (I am located in US) from their PC using skype. Best of all it is free for me, as the internet connectivity is broadband for both my parents and me, so we can talk for ever without any per minute charges to the telecommunication company for our waork together. I work with both my parents arounf the wotld and this is helping a lot Well, not any more. With the vosky call center, I am no where near my PC. Infact I use skype from my mobile phone these days. (see it is free after night and weekends for both incoming and outgoing calls). You might be thinking I have some of those fancy paid skype services such as skypein and skype out. Well No, nada. What makes it possible is this little product. The setup is fairly simple. It has just three outlets. The telephone line goes to one of them. The other outlet connects to the telephone. The third one is a USB port which goes to the PC (with windows xp). I keep the PC always on with skype connected with my account. Now, I have setup all my family and friends with speed dialing numbers such as 1, 2 etc. Now all I have to call them from my regular phone is ##1. Also dialing # takes me to this vosky call center exchange. I can call any of my contacts with the preset speed dial numbers I have setup. Also, I can call from my mobile phone to my home phone number and access my callcenter(like those answering systems - password protected). Another cool feature is that I can put a wakeup call on any phones, whenever my contacts become online. All they have to do is call my skype account, and my regular phone will ring. Also, from my phone, I can call my skype contact, and if they are offline, it gives me an option to altert me when they become online. So as soon as my parents sign in, I get alerted on my phone. Also, my PC has VPN, skype and call center software works in both mode. So thats is great too. Also, when the PC is off, my regular phone works as before. Also you have the option to setup an answering system, which will route all calls to your PC as audio files. Do not waste time buying USB phone/mic/speakers etc, when you can use your regular phone, anywhere, anytime. **What do you dislike about Call Center for Skype?** Bottom line, it is a really good device, worksk seamlessly. The build quality is good though it looks cheapy (the plastic). Forget the manual, very limited...though you don't really need it. Works right out of the box, say...20 minutes! Good luck call return by pressing 1. Why can't there be more features added to the firmware to handle addional tasks? One other issue with skype was that I am kind of tethered to the PC. **Recommendations to others considering Call Center for Skype:** no **What problems is Call Center for Skype solving and how is that benefiting you?** talk for ever without any per minute charges to the telecommunication company. ### 5. The ideal solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2018 **What do you like best about Call Center for Skype?** It is the ideal solution for sales, service or technical support personnel, which does not function as a formal contact center, but still handles multiple requests for incoming services. The information of the call, the waiting time, the site, etc. It is fast and efficient, and you can access it remotely from any Windows desktop. **What do you dislike about Call Center for Skype?** When changing the version you could not start the section with older versions, therefore contact with the manufacturer is required to confirm that you have the latest version of the software from your suppliers. The TX Channel version is announced only in the released version of V2 clients. The manufacturer has to update all V1 units. This for basic users was cumbersome. **Recommendations to others considering Call Center for Skype:** The best support for skype users **What problems is Call Center for Skype solving and how is that benefiting you?** As a skype user, I have a call center that supports me in my doubts, my records and everything related to the password and the necessary tools. The response of the call center is immediate and personalized, I must not wait for an email to be answered. example. ### 6. Tellecommunications and technology **Rating:** 4.5/5.0 stars **Reviewed by:** Charity M. | Sales Representative, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about Call Center for Skype?** I like that you can write off of Skype letters to people and use telecommunications at the same time. **What do you dislike about Call Center for Skype?** Skype may be a bit outdated because of webcam and other forms of technology. **Recommendations to others considering Call Center for Skype:** Read instructions. Get a good trainer. Get people to communicate with it. **What problems is Call Center for Skype solving and how is that benefiting you?** You can write on Skype as long as You want even internationally.call center benefits lets you use it while working to talk to others. ### 7. Best service yet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2017 **What do you like best about Call Center for Skype?** All the amazing features that come with this services **What do you dislike about Call Center for Skype?** Nothing at all their services are well worth the money **Recommendations to others considering Call Center for Skype:** This is a state of the art software system made for ease of use and any business with internet connection should use this before buying expensive phones and systems. This program does all that you need and more it even records the conversations with each customer you have. **What problems is Call Center for Skype solving and how is that benefiting you?** Return on investment is amazing. ### 8. Great experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Call Center for Skype?** Punctuality and great customer service experience **What do you dislike about Call Center for Skype?** Some time long time hold and rude representaives **Recommendations to others considering Call Center for Skype:** Great for networking **What problems is Call Center for Skype solving and how is that benefiting you?** Multiple video calls for a conference and great usability ### 9. Have used them for Skype resolutions **Rating:** 4.5/5.0 stars **Reviewed by:** Kam R. | Lead Generation, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2016 **What do you like best about Call Center for Skype?** Very informative. Their folks were available right away to answer my questions and initially at first connectivity was a hasstle. They instructed me step by step on how to approach a resolution. **What do you dislike about Call Center for Skype?** There is not much to dislike. It's quite user friendly. The only issue I saw was the setup and how to connect with the folks on the other line and linking voice and video sync. **What problems is Call Center for Skype solving and how is that benefiting you?** Able to demo my business toolset to clients remotely and be able to see the prospects face to face ### 10. Challenging **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Call Center for Skype?** my small practice was exploring cloud based non answering service based products. So this was explored. It was standardized and efficient **What do you dislike about Call Center for Skype?** Patients did not like it. They actually had some real connections to the people at the answering service. Liked the ability of using the phone and speaking to a human being. So it was discontinued. **Recommendations to others considering Call Center for Skype:** perhaps switiching from one cloud based to Call Center for Skype might be okay **What problems is Call Center for Skype solving and how is that benefiting you?** Decrease cost. Answering service had errors ### 11. Skype customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2016 **What do you like best about Call Center for Skype?** Hey we're very nice and efficient. The problem I had was fixed in a matter of a few minutes. I've spoken to lots of different customer service reps from other companies and Skype was one of the best ones I've talked to . **What do you dislike about Call Center for Skype?** I waited for about 8 minutes which isn't too bad. **What problems is Call Center for Skype solving and how is that benefiting you?** If you are having issues to call immediately so that you won't get frustrated with the software. For the most part no problems with Skype ### 12. Skype for business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2016 **What do you like best about Call Center for Skype?** I like that it's something that i already have for personal use and not another thing I need to obtain. It's something most people are familiar with and has OK options for basic business use. **What do you dislike about Call Center for Skype?** It's not going to be great for group calls or calling into listen to a call. **What problems is Call Center for Skype solving and how is that benefiting you?** Having the ability to screen share through it has been most important for me in using this with business. ### 13. Easy and Efficent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Call Center for Skype?** Easy customer serve. Easy to use. CLear picture. Great to use. **What do you dislike about Call Center for Skype?** Must have an account. Would be easier if you could have guest accounts of guest links to send out for easy use. **What problems is Call Center for Skype solving and how is that benefiting you?** Easy to speak to others. Hard to organize the routes. ### 14. This is a great tool to use for communication with groups **Rating:** 5.0/5.0 stars **Reviewed by:** Sasha G. | Consultant; Business Development Associate, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2015 **What do you like best about Call Center for Skype?** Easy to use and great communication tool **What do you dislike about Call Center for Skype?** Nothing so far - it's working great and I'm pleased with the results **What problems is Call Center for Skype solving and how is that benefiting you?** Communication with groups of individuals and the benefits of having a true forum to discuss challenges ## Call Center for Skype Discussions - [What type of software is Skype?](https://www.g2.com/discussions/what-type-of-software-is-skype) - 1 comment - [What are the features of Skype can we take the control of your system by using Skype?](https://www.g2.com/discussions/what-are-the-features-of-skype-can-we-take-the-control-of-your-system-by-using-skype) - 1 comment - [Which software is used in call Centre?](https://www.g2.com/discussions/which-software-is-used-in-call-centre) - 1 comment - [View Call Center for Skype pricing details and edition comparison](https://www.g2.com/products/call-center-for-skype/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+14%3A55%3A25+-0500&secure%5Bsession_id%5D=497631cd-f185-4b89-a2a2-753e8d2e8407&secure%5Btoken%5D=9293c54de9c147de6e6f53c456cdd28608faff23f47a3864328ee8d03f4eefae&format=llm_user) ## Call Center for Skype Integrations - [No-IP.com](https://www.g2.com/products/no-ip-com/reviews) ## Call Center for Skype Features **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Features** - File Sharing - Voice Conferencing - Video Conferencing ## Top Call Center for Skype Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (429 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,458 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) - 4.3/5.0 (475 reviews)