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Best UCaaS Platforms with Tenancy Flexibility Capabilities

Benefits of UCaaS Platforms with Tenancy Flexibility capabilities include: Can be deployed as a single-tenant or multi-tenant product.
Below are the top-rated UCaaS Platforms with Tenancy Flexibility capabilities, as verified by G2’s Research team. Real users have identified Tenancy Flexibility as an important function of UCaaS Platforms. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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13 Listings in UCaaS Platforms Available
By Zoom
(56,091)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in UCaaS Platforms software
View top Consulting Services for Zoom Workplace
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom Workplace is a video conferencing platform that offers features such as one-on-one video calls, chat options, and integrations with other business applications for collaboration and communication.
    • Users frequently mention the ease of use, high-quality video and audio, seamless collaboration features, and the ability to customize settings as key benefits of Zoom Workplace.
    • Users experienced issues with occasional connectivity disruptions, limitations on meeting durations in the free version, and difficulties in navigating the abundance of features and settings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoom Workplace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7,489
    Video Conferencing
    3,519
    Reliability
    2,671
    Easy Communication
    2,385
    Video Quality
    2,363
    Cons
    Meeting Issues
    2,049
    Limited Features
    1,925
    Zoom Issues
    1,844
    Connection Issues
    1,176
    Missing Features
    1,147
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,061,453 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communicati

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom Workplace is a video conferencing platform that offers features such as one-on-one video calls, chat options, and integrations with other business applications for collaboration and communication.
  • Users frequently mention the ease of use, high-quality video and audio, seamless collaboration features, and the ability to customize settings as key benefits of Zoom Workplace.
  • Users experienced issues with occasional connectivity disruptions, limitations on meeting durations in the free version, and difficulties in navigating the abundance of features and settings.
Zoom Workplace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7,489
Video Conferencing
3,519
Reliability
2,671
Easy Communication
2,385
Video Quality
2,363
Cons
Meeting Issues
2,049
Limited Features
1,925
Zoom Issues
1,844
Connection Issues
1,176
Missing Features
1,147
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.8
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,453 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
(3,240)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:Starting at $20.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exper

    Users
    • Owner
    • President
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nextiva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    856
    Helpful
    708
    Ease of Use
    707
    Customer Service
    393
    Reliability
    366
    Cons
    Poor Customer Support
    220
    Long Wait Times
    178
    Call Issues
    157
    Long Waiting
    153
    Difficult Navigation
    140
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nextiva features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Tenancy Flexibility
    Average: 8.7
    8.4
    Video Conferencing
    Average: 8.7
    9.1
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nextiva
    Company Website
    Year Founded
    2008
    HQ Location
    Scottsdale, Arizona
    Twitter
    @Nextiva
    21,685 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,649 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exper

Users
  • Owner
  • President
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Nextiva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
856
Helpful
708
Ease of Use
707
Customer Service
393
Reliability
366
Cons
Poor Customer Support
220
Long Wait Times
178
Call Issues
157
Long Waiting
153
Difficult Navigation
140
Nextiva features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.4
Tenancy Flexibility
Average: 8.7
8.4
Video Conferencing
Average: 8.7
9.1
Native VoIP
Average: 8.8
Seller Details
Seller
Nextiva
Company Website
Year Founded
2008
HQ Location
Scottsdale, Arizona
Twitter
@Nextiva
21,685 Twitter followers
LinkedIn® Page
www.linkedin.com
1,649 employees on LinkedIn®

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(575)4.5 out of 5
Optimized for quick response
1st Easiest To Use in UCaaS Platforms software
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Entry Level Price:$0 user/mo
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 35% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Calling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Easy Communication
    110
    Communication
    89
    Call Quality
    86
    Reliability
    85
    Cons
    Connection Issues
    30
    Internet Dependency
    27
    Missing Functionality
    26
    Difficult Configuration
    25
    Expensive
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Calling features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Tenancy Flexibility
    Average: 8.7
    9.4
    Video Conferencing
    Average: 8.7
    9.4
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 35% Mid-Market
  • 29% Small-Business
Webex Calling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Easy Communication
110
Communication
89
Call Quality
86
Reliability
85
Cons
Connection Issues
30
Internet Dependency
27
Missing Functionality
26
Difficult Configuration
25
Expensive
25
Webex Calling features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
9.2
Tenancy Flexibility
Average: 8.7
9.4
Video Conferencing
Average: 8.7
9.4
Native VoIP
Average: 8.8
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
(1,035)4.1 out of 5
Optimized for quick response
12th Easiest To Use in UCaaS Platforms software
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Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

    Users
    • Office Manager
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingEX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    213
    Customer Support
    128
    Phone Calls
    108
    Helpful
    96
    Reliability
    93
    Cons
    Poor Customer Support
    74
    Customer Support
    71
    Customer Service
    50
    Missing Features
    41
    Limitations
    40
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingEX features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Tenancy Flexibility
    Average: 8.7
    8.5
    Video Conferencing
    Average: 8.7
    8.5
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    63,470 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,160 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

Users
  • Office Manager
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
RingEX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
213
Customer Support
128
Phone Calls
108
Helpful
96
Reliability
93
Cons
Poor Customer Support
74
Customer Support
71
Customer Service
50
Missing Features
41
Limitations
40
RingEX features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
8.5
Tenancy Flexibility
Average: 8.7
8.5
Video Conferencing
Average: 8.7
8.5
Native VoIP
Average: 8.8
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
63,470 Twitter followers
LinkedIn® Page
www.linkedin.com
6,160 employees on LinkedIn®
(1,855)4.4 out of 5
Optimized for quick response
9th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

    Users
    • Owner
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Ai Voice is a tool that provides features such as call recording, transcription, and voice bot testing for efficient communication and record keeping.
    • Reviewers appreciate the user-friendly interface, clear call quality, and AI-powered features like real-time transcription and call recording, which have been praised for their efficiency and time-saving benefits.
    • Users experienced issues such as occasional network problems, call drops, and inaccuracies in transcription, and some found the product to be costly compared to standard phone services.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    95
    Helpful
    54
    Voice Transcription
    48
    Communication
    43
    Call Management
    38
    Cons
    Call Issues
    42
    Recording Issues
    34
    Call Disconnections
    27
    Connection Issues
    27
    Missed Calls
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,382 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

Users
  • Owner
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Ai Voice is a tool that provides features such as call recording, transcription, and voice bot testing for efficient communication and record keeping.
  • Reviewers appreciate the user-friendly interface, clear call quality, and AI-powered features like real-time transcription and call recording, which have been praised for their efficiency and time-saving benefits.
  • Users experienced issues such as occasional network problems, call drops, and inaccuracies in transcription, and some found the product to be costly compared to standard phone services.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
95
Helpful
54
Voice Transcription
48
Communication
43
Call Management
38
Cons
Call Issues
42
Recording Issues
34
Call Disconnections
27
Connection Issues
27
Missed Calls
18
Dialpad Connect features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.8
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,382 employees on LinkedIn®
(349)4.5 out of 5
Optimized for quick response
11th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$15.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 79% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intermedia Unite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    22
    Reliability
    17
    Communication
    13
    Customer Service
    10
    Cons
    Customer Support
    7
    Poor Customer Support
    6
    Customer Service
    5
    Missing Functionality
    5
    Phone Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intermedia Unite features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.0
    Video Conferencing
    Average: 8.7
    9.0
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Sunnyvale, California
    Twitter
    @intermedia_net
    4,704 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,227 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 79% Small-Business
  • 15% Mid-Market
Intermedia Unite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
22
Reliability
17
Communication
13
Customer Service
10
Cons
Customer Support
7
Poor Customer Support
6
Customer Service
5
Missing Functionality
5
Phone Issues
5
Intermedia Unite features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.0
Video Conferencing
Average: 8.7
9.0
Native VoIP
Average: 8.8
Seller Details
Company Website
Year Founded
1993
HQ Location
Sunnyvale, California
Twitter
@intermedia_net
4,704 Twitter followers
LinkedIn® Page
www.linkedin.com
1,227 employees on LinkedIn®
(720)4.2 out of 5
Optimized for quick response
8th Easiest To Use in UCaaS Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of

    Users
    • Owner
    • Office Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Easy Communication
    48
    Features
    38
    Communication
    37
    Reliability
    37
    Cons
    Limited Features
    18
    Glitches
    17
    Customer Support
    16
    Missing Features
    16
    Difficult Navigation
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 8x8 Work features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    Tenancy Flexibility
    Average: 8.7
    8.3
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,182 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,722 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of

Users
  • Owner
  • Office Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Small-Business
  • 32% Mid-Market
8x8 Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Easy Communication
48
Features
38
Communication
37
Reliability
37
Cons
Limited Features
18
Glitches
17
Customer Support
16
Missing Features
16
Difficult Navigation
15
8x8 Work features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
9.1
Tenancy Flexibility
Average: 8.7
8.3
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.8
Seller Details
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,182 Twitter followers
LinkedIn® Page
www.linkedin.com
2,722 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Circuit is voice, video, screen sharing, messaging, and file sharing in a single view.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Circuit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Communication
    15
    Video Conferencing
    10
    Reliability
    9
    Easy Integration
    7
    Cons
    Performance Issues
    4
    Glitches
    3
    Slow Loading
    3
    Software Bugs
    3
    Technical Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Circuit features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Tenancy Flexibility
    Average: 8.7
    9.2
    Video Conferencing
    Average: 8.7
    8.8
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Munich
    Twitter
    @Unify
    6,364 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,187 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Circuit is voice, video, screen sharing, messaging, and file sharing in a single view.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 33% Enterprise
Circuit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Communication
15
Video Conferencing
10
Reliability
9
Easy Integration
7
Cons
Performance Issues
4
Glitches
3
Slow Loading
3
Software Bugs
3
Technical Issues
3
Circuit features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.2
Tenancy Flexibility
Average: 8.7
9.2
Video Conferencing
Average: 8.7
8.8
Native VoIP
Average: 8.8
Seller Details
Year Founded
2008
HQ Location
Munich
Twitter
@Unify
6,364 Twitter followers
LinkedIn® Page
www.linkedin.com
2,187 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 49% Mid-Market
    • 45% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco Unified Communications Manager (CallManager) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    3
    Communication
    2
    Ease of Use
    2
    Features
    2
    Accessibility
    1
    Cons
    Outdated Design
    2
    Access Issues
    1
    Account Management
    1
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.

Users
No information available
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 49% Mid-Market
  • 45% Enterprise
Cisco Unified Communications Manager (CallManager) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
3
Communication
2
Ease of Use
2
Features
2
Accessibility
1
Cons
Outdated Design
2
Access Issues
1
Account Management
1
Billing Issues
1
Complexity
1
Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
(696)4.5 out of 5
Optimized for quick response
14th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

    Users
    • Owner
    • President
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallTrackingMetrics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Tracking
    7
    Attribution Accuracy
    5
    Call Recording
    5
    Customer Support
    5
    Helpful
    5
    Cons
    Difficult Navigation
    5
    Learning Curve
    5
    Expensive
    4
    Missing Functionality
    3
    Steep Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallTrackingMetrics features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    9.5
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    231 Najoles Rd Suite 500, Millersville, MD 21108
    Twitter
    @CallTrac
    3,849 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallTrackingMetrics is a global conversation analytics provider that gives marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and

Users
  • Owner
  • President
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
CallTrackingMetrics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Tracking
7
Attribution Accuracy
5
Call Recording
5
Customer Support
5
Helpful
5
Cons
Difficult Navigation
5
Learning Curve
5
Expensive
4
Missing Functionality
3
Steep Learning Curve
3
CallTrackingMetrics features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
9.7
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
9.5
Native VoIP
Average: 8.8
Seller Details
Company Website
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Twitter
@CallTrac
3,849 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Designed for large enterprises and other companies that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security throug

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 76% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MiCloud Flex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Features
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MiCloud Flex features and usability ratings that predict user satisfaction
    7.0
    Has the product been a good partner in doing business?
    Average: 8.8
    6.7
    Tenancy Flexibility
    Average: 8.7
    3.3
    Video Conferencing
    Average: 8.7
    6.7
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    23,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,874 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Designed for large enterprises and other companies that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security throug

Users
No information available
Industries
No information available
Market Segment
  • 76% Mid-Market
  • 21% Enterprise
MiCloud Flex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Features
1
Cons
This product has not yet received any negative sentiments.
MiCloud Flex features and usability ratings that predict user satisfaction
7.0
Has the product been a good partner in doing business?
Average: 8.8
6.7
Tenancy Flexibility
Average: 8.7
3.3
Video Conferencing
Average: 8.7
6.7
Native VoIP
Average: 8.8
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
23,181 Twitter followers
LinkedIn® Page
www.linkedin.com
3,874 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
Entry Level Price:$20.99 /user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

    Users
    • Office Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 48% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mitel MiCloud Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Features
    1
    Reliability
    1
    Cons
    Complex Reporting
    1
    Customer Service
    1
    Dialing Issues
    1
    Difficult Navigation
    1
    Navigation Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mitel MiCloud Connect features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.8
    7.0
    Tenancy Flexibility
    Average: 8.7
    8.1
    Video Conferencing
    Average: 8.7
    8.0
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    23,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,874 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

Users
  • Office Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 48% Small-Business
  • 45% Mid-Market
Mitel MiCloud Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Features
1
Reliability
1
Cons
Complex Reporting
1
Customer Service
1
Dialing Issues
1
Difficult Navigation
1
Navigation Difficulty
1
Mitel MiCloud Connect features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.8
7.0
Tenancy Flexibility
Average: 8.7
8.1
Video Conferencing
Average: 8.7
8.0
Native VoIP
Average: 8.8
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
23,181 Twitter followers
LinkedIn® Page
www.linkedin.com
3,874 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
By Fuze
(121)3.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Fuze, we want to change the way people communicate so they can do their best work. With the modern workforce in mind, we’ve created one platform that empowers people to seamlessly transition betwee

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Enterprise
    • 47% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fuze features and usability ratings that predict user satisfaction
    6.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Tenancy Flexibility
    Average: 8.7
    9.0
    Video Conferencing
    Average: 8.7
    9.0
    Native VoIP
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fuze
    Year Founded
    2006
    HQ Location
    Boston, MA
    Twitter
    @fuze
    9,135 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    161 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Fuze, we want to change the way people communicate so they can do their best work. With the modern workforce in mind, we’ve created one platform that empowers people to seamlessly transition betwee

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Enterprise
  • 47% Mid-Market
Fuze features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 8.8
8.3
Tenancy Flexibility
Average: 8.7
9.0
Video Conferencing
Average: 8.7
9.0
Native VoIP
Average: 8.8
Seller Details
Seller
Fuze
Year Founded
2006
HQ Location
Boston, MA
Twitter
@fuze
9,135 Twitter followers
LinkedIn® Page
www.linkedin.com
161 employees on LinkedIn®

Quick Facts: UCaaS Platforms with Tenancy Flexibility Capabilities

Content below is current as of June, 2024
Reviews Summary for UCaaS Software with Tenancy Flexibility Features

Reviews Summary: UCaaS Software with Tenancy Flexibility Features

Currently there are 13 UCaaS software products with Tenancy Flexibility features listed on G2, and together they have generated 8,240 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review UCaaS software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 13 UCaaS software products that have Tenancy Flexibility features based on those criteria:

  • Ease of Use: 8.9/10 average user rating
  • Ease of Setup: 8.7/10 average user rating
  • Quality of Support: 8.6/10 average user rating

To help you compare and find the best UCaaS software product with the right Tenancy Flexibility functionality for your business, we have gathered some additional details and FAQs below.

What UCaaS products with Tenancy Flexibility features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular UCaaS software products with Tenancy Flexibility capabilities according to G2 users:

What UCaaS software products with Tenancy Flexibility capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated UCaaS software products with Tenancy Flexibility capabilities:

Which software products with Tenancy Flexibility features are the highest rated on G2?

These are the UCaaS software products offering Tenancy Flexibility capabilities and have the highest ratings:

Review Snippets for UCaaS Software with Tenancy Flexibility Features

Below are questions we ask of all UCaaS software users on G2. The answers are specific to the most popular software products that offer Tenancy Flexibility capabilities. These user responses provide more insight into the most-reviewed UCaaS software and their Tenancy Flexibility features listed on G2.
Questions Responses
Here is what users liked best about UCaaS software with Tenancy Flexibility features.
Zoom Workplace: "The Ability to schedule recurring meetings"
- Andrés B., Marketing Coordinator at Green Mo. • Kindness Distributor, Small-Business (50 or fewer emp.)
Nextiva: "I love that I can reach out to some one while speaking with a client and see if that person is available or not just by checking the app. We do not have allot time and customer service is our number one priority so being quick and efficient is a big deal. We are able to avoid long holds for our callers and quick connections because of Nextiva"
- Shauna I., Mid-Market (51-1000 emp.)
Dialpad Ai Voice: "Fantastic management tools, very easy to add users, departments, and call routing."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
Here is what users liked least about UCaaS software with Tenancy Flexibility features.
Nextiva: "They have know glitches in the software and cannot resolve. Support is very sketchy."
- Lee P., Small-Business (50 or fewer emp.)
Zoom Workplace: "40 minute time limit and limits on guests in a room"
- Kody H., Music Teacher at Music Lessons Barrie, Small-Business (50 or fewer emp.)
RingEX: "Not easily used across different platforms"
- Sarah C., Head Start ERSEA and Data Program Coordinator, Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular UCaaS software products with Tenancy Flexibility capabilities.
Dialpad Ai Voice: "Great but annoying that we cannot see if the incoming call is from a business line or a personal line."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
Zoom Workplace: "It is easy access and looks more professional than other platforms"
- Gabriela G., Coordinador de marca en Mercado Andares, Small-Business (50 or fewer emp.)
Nextiva: "If you do not have a phone system where you can IM and see the status of your team this is worth a try for sure."
- Shauna I., Mid-Market (51-1000 emp.)
These are the problems users said the software was solving and how it is benefitting them.
Zoom Workplace: "Scheduling meetings and being able to meet with team members from across the world"
- Andrés B., Marketing Coordinator at Green Mo. • Kindness Distributor, Small-Business (50 or fewer emp.)
Nextiva: "We do not have allot time and customer service is our number one priority so being quick and efficient is a big deal. We are able to avoid long holds for our callers and quick connections because of Nextiva"
- Shauna I., Mid-Market (51-1000 emp.)
Dialpad Ai Voice: "Able to manage phones for entire company without requiring employees to carry a separate business phone."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
Reviews by Industry

Reviews by Industry: UCaaS Marketing Software with Tenancy Flexibility Features

Tenancy Flexibility features are an important factor when choosing a UCaaS software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best UCaaS software with the right features for your company. To help professionals with their UCaaS software research, G2 has gathered data sourced from 5,398 reviews. These reviews come from G2 users working in industries that use UCaaS products on a regular basis and who have the most experience with their Tenancy Flexibility functionality.

Industry-Related FAQs About UCaaS Software with Tenancy Flexibility Features

What industries have generated the most reviews of UCaaS products with Tenancy Flexibility capabilities?

Users from the following industries have written the most Tenancy Flexibility feature reviews about UCaaS software:

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software
Which UCaaS software with Tenancy Flexibility features do Information Technology and Services professionals think is best?

Information Technology and Services professionals rate Zoom Workplace (4.5 stars and 5,744 reviews), Nextiva (4.5 stars and 591 reviews), and Dialpad Ai Voice (4.4 stars and 471 reviews) the highest.

What do Marketing and Advertising professionals think is the best UCaaS software with Tenancy Flexibility features?

Marketing and Advertising professionals rate Zoom Workplace (4.5 stars and 5,744 reviews), Nextiva (4.5 stars and 591 reviews), and Dialpad Ai Voice (4.4 stars and 471 reviews) the highest.

What do Computer Software professionals think is the best UCaaS software with Tenancy Flexibility features?

Computer Software professionals rate Zoom Workplace (4.5 stars and 5,744 reviews), Nextiva (4.5 stars and 591 reviews), and Dialpad Ai Voice (4.4 stars and 471 reviews) the highest.

Industry Review Snippets: UCaaS Tenancy Flexibility Software

There are 5,398 reviews from users in the Information Technology and Services, Marketing and Advertising, and Computer Software industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Information Technology and Services
Zoom Workplace: it uses very low amount of data compared to other video conferencing applications and also works well with low speed wifi with interruptions.
- Shivam K., Web Design, Digital marketing and App Development, Small-Business (50 or fewer emp.)
Zoom Workplace: 40 minutes limit. Hangs while opening or joining a meeting many time sound issues.
- Piyus S., Salesforce developer, Enterprise (> 1000 emp.)
Marketing and Advertising
Zoom Workplace: The Ability to schedule recurring meetings
- Andrés B., Marketing Coordinator at Green Mo. • Kindness Distributor, Small-Business (50 or fewer emp.)
RingEX: It's very difficult to find someone to talk to for help, and even harder to find someone who speaks English well. Call center agents not trained well
- McKay C., Student at BYU-Idaho, Small-Business (50 or fewer emp.)
Computer Software
Zoom Workplace: Easy to use, doesn't make you struggle to use it like Teams does
- Elisar N., Small-Business (50 or fewer emp.)
RingEX: Consistency of service is a challenge, and support is lacking and very slow. When sold as a solution for business the support for business impacting issues (ie. my tech support staff cannot open the program after a windows update) needs to be better than "sometime in the next week".
- David W., Agile team leader, delivering exceptional customer experiences & high performance office environments., Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: UCaaS Software with Tenancy Flexibility Features

G2 UCaaS software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Tenancy Flexibility features of different UCaaS software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these UCaaS Tenancy Flexibility software reviews are:

  • 66.1% of reviewers are from small businesses.
  • 25.1% of reviewers are from mid-market companies.
  • 8.8% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for UCaaS software products that have Tenancy Flexibility features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related UCaaS Software with Tenancy Flexibility Capabilities FAQs

What are the best UCaaS software products with Tenancy Flexibility features according to users from enterprise businesses?

The UCaaS software products enterprise-level professionals rate the highest are Zoom Workplace (4.5 stars), Nextiva (4.5 stars), and Dialpad Ai Voice (4.4 stars).

Which UCaaS software products with Tenancy Flexibility features are the best according to mid-market business users?

The UCaaS software products mid-market business users rate the highest are Zoom Workplace (4.5 stars), Nextiva (4.5 stars), and Dialpad Ai Voice (4.4 stars).

What do users in small businesses say are the top UCaaS software products with Tenancy Flexibility capabilities?

The UCaaS software products users in small businesses rate the highest are Zoom Workplace (4.5 stars), Nextiva (4.5 stars), and Dialpad Ai Voice (4.4 stars).

Market Segment Review Snippets: UCaaS Software with Tenancy Flexibility Features

Business professionals share important information about UCaaS Tenancy Flexibility software usability, features, pricing, and more. Read what these users have to say about the top-rated UCaaS software with Tenancy Flexibility features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
Zoom Workplace: Without sign-up anyone can join a a meeting. Easy to use for non educated people.
- Ghanshyam R.,
RingEX: I didnt like the call monitoring aspect and how uclear the calls were.
- Scott S., Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
Zoom Workplace: Being able to see and talk to participants.
- Chris S.,
Nextiva: Not user friendly, not feature rich for desktop at all.
- Greg K., Sr. Software Engineer/Developer, Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
Zoom Workplace: The Ability to schedule recurring meetings
- Andrés B., Marketing Coordinator at Green Mo. • Kindness Distributor,
Nextiva: They have know glitches in the software and cannot resolve. Support is very sketchy.
- Lee P., Small-Business (50 or fewer emp.)