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Best Transactional Email Software for Small Business

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Transactional Email category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Transactional Email to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Transactional Email category.

In addition to qualifying for inclusion in the Transactional Email Software category, to qualify for inclusion in the Small Business Transactional Email Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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42 Listings in Small Business Transactional Email Available

(2,510)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Transactional Email software
View top Consulting Services for Brevo Marketing Platform
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo Marketing is an application that allows businesses to consolidate all marketing processes and enhance collaboration.
    • Reviewers frequently mention the simplicity of creating campaigns, the affordability of the solutions, and the reliable data protection mechanisms offered by Brevo.
    • Reviewers experienced issues with the less advanced automation system, the lack of two-step verification, and occasional crashes during campaign management on mobile apps.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    324
    Features
    198
    Email Marketing
    177
    Customer Support
    164
    Easy Setup
    159
    Cons
    Missing Features
    108
    Limited Features
    77
    Limited Customization
    69
    Learning Curve
    67
    Expensive
    55
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Performance and Reliability
    Average: 9.0
    8.6
    Enterprise Scalability
    Average: 8.4
    8.8
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    16,050 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo Marketing is an application that allows businesses to consolidate all marketing processes and enhance collaboration.
  • Reviewers frequently mention the simplicity of creating campaigns, the affordability of the solutions, and the reliable data protection mechanisms offered by Brevo.
  • Reviewers experienced issues with the less advanced automation system, the lack of two-step verification, and occasional crashes during campaign management on mobile apps.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
324
Features
198
Email Marketing
177
Customer Support
164
Easy Setup
159
Cons
Missing Features
108
Limited Features
77
Limited Customization
69
Learning Curve
67
Expensive
55
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Performance and Reliability
Average: 9.0
8.6
Enterprise Scalability
Average: 8.4
8.8
Mail Send API
Average: 8.8
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
16,050 Twitter followers
LinkedIn® Page
www.linkedin.com
863 employees on LinkedIn®
(723)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Transactional Email software
View top Consulting Services for Customer.io
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Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meani

    Users
    • CEO
    • Product Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 54% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Customer.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    223
    Automation
    140
    Customer Support
    132
    Helpful
    128
    Features
    121
    Cons
    Learning Curve
    86
    Missing Features
    74
    Limited Features
    51
    Campaign Issues
    44
    Not Intuitive
    38
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Customer.io features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Performance and Reliability
    Average: 9.0
    7.9
    Enterprise Scalability
    Average: 8.4
    8.4
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Portland, OR
    Twitter
    @CustomerIO
    4,902 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    506 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meani

Users
  • CEO
  • Product Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 54% Small-Business
  • 34% Mid-Market
Customer.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
223
Automation
140
Customer Support
132
Helpful
128
Features
121
Cons
Learning Curve
86
Missing Features
74
Limited Features
51
Campaign Issues
44
Not Intuitive
38
Customer.io features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.8
Performance and Reliability
Average: 9.0
7.9
Enterprise Scalability
Average: 8.4
8.4
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
2012
HQ Location
Portland, OR
Twitter
@CustomerIO
4,902 Twitter followers
LinkedIn® Page
www.linkedin.com
506 employees on LinkedIn®
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(191)4.3 out of 5
View top Consulting Services for Amazon Simple Email Service (Amazon SES)
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Entry Level Price:$0.10 per 1,000 email
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Simple Email Service (Amazon SES) is a cloud-based email platform designed to facilitate high-volume email communications for businesses and developers. It enables users to send transactional e

    Users
    • CEO
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Simple Email Service (Amazon SES) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    11
    Deliverability
    11
    Email Marketing
    9
    Ease of Use
    8
    Easy Integration
    6
    Cons
    Poor Customer Support
    6
    Difficult Setup
    5
    Email Management
    5
    Difficulty
    4
    Poor Interface Design
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Simple Email Service (Amazon SES) features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Performance and Reliability
    Average: 9.0
    8.9
    Enterprise Scalability
    Average: 8.4
    9.1
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,994 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Simple Email Service (Amazon SES) is a cloud-based email platform designed to facilitate high-volume email communications for businesses and developers. It enables users to send transactional e

Users
  • CEO
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 34% Mid-Market
Amazon Simple Email Service (Amazon SES) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
11
Deliverability
11
Email Marketing
9
Ease of Use
8
Easy Integration
6
Cons
Poor Customer Support
6
Difficult Setup
5
Email Management
5
Difficulty
4
Poor Interface Design
4
Amazon Simple Email Service (Amazon SES) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Performance and Reliability
Average: 9.0
8.9
Enterprise Scalability
Average: 8.4
9.1
Mail Send API
Average: 8.8
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,994 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(1,163)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Transactional Email software
View top Consulting Services for Omnisend
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best w

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 87% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Omnisend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Helpful
    112
    Customer Support
    106
    Email Marketing
    102
    Automation
    91
    Cons
    Missing Features
    57
    Limited Features
    55
    Expensive
    35
    Limited Customization
    34
    Limited Templates
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Omnisend features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Performance and Reliability
    Average: 9.0
    8.6
    Enterprise Scalability
    Average: 8.4
    8.0
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Omnisend
    Company Website
    Year Founded
    2014
    HQ Location
    Vilnius, Lithuania
    Twitter
    @omnisend
    3,882 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    255 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best w

Users
  • Owner
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 87% Small-Business
  • 7% Mid-Market
Omnisend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Helpful
112
Customer Support
106
Email Marketing
102
Automation
91
Cons
Missing Features
57
Limited Features
55
Expensive
35
Limited Customization
34
Limited Templates
32
Omnisend features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Performance and Reliability
Average: 9.0
8.6
Enterprise Scalability
Average: 8.4
8.0
Mail Send API
Average: 8.8
Seller Details
Seller
Omnisend
Company Website
Year Founded
2014
HQ Location
Vilnius, Lithuania
Twitter
@omnisend
3,882 Twitter followers
LinkedIn® Page
www.linkedin.com
255 employees on LinkedIn®
(730)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:$349.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netcore Email API is a cloud-based email delivery service designed to assist businesses in sending essential communications such as notifications, newsletters, and updates. This solution is tailored f

    Users
    • Executive
    • CEO
    Industries
    • Financial Services
    • Health, Wellness and Fitness
    Market Segment
    • 49% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netcore Email API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Easy Integrations
    58
    Customer Support
    56
    Reliability
    52
    Easy Integration
    48
    Cons
    Poor Customer Support
    21
    Missing Features
    17
    Email Management
    14
    Expensive
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netcore Email API features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Performance and Reliability
    Average: 9.0
    8.6
    Enterprise Scalability
    Average: 8.4
    9.1
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @netcore_cloud
    1,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Netcore Email API is a cloud-based email delivery service designed to assist businesses in sending essential communications such as notifications, newsletters, and updates. This solution is tailored f

Users
  • Executive
  • CEO
Industries
  • Financial Services
  • Health, Wellness and Fitness
Market Segment
  • 49% Small-Business
  • 37% Mid-Market
Netcore Email API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Easy Integrations
58
Customer Support
56
Reliability
52
Easy Integration
48
Cons
Poor Customer Support
21
Missing Features
17
Email Management
14
Expensive
13
Learning Curve
12
Netcore Email API features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.9
Performance and Reliability
Average: 9.0
8.6
Enterprise Scalability
Average: 8.4
9.1
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,834 Twitter followers
LinkedIn® Page
www.linkedin.com
1,253 employees on LinkedIn®
(12,880)4.3 out of 5
Optimized for quick response
15th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million bu

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 72% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intuit Mailchimp Email Marketing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    135
    Email Marketing
    71
    Features
    68
    Easy Creation
    55
    Templates
    51
    Cons
    Expensive
    37
    Learning Curve
    30
    Limited Features
    30
    Limited Customization
    22
    Limited Templates
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intuit Mailchimp Email Marketing features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Performance and Reliability
    Average: 9.0
    8.1
    Enterprise Scalability
    Average: 8.4
    9.0
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Atlanta, GA
    Twitter
    @MailChimp
    239,483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,612 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million bu

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 72% Small-Business
  • 22% Mid-Market
Intuit Mailchimp Email Marketing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
135
Email Marketing
71
Features
68
Easy Creation
55
Templates
51
Cons
Expensive
37
Learning Curve
30
Limited Features
30
Limited Customization
22
Limited Templates
22
Intuit Mailchimp Email Marketing features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Performance and Reliability
Average: 9.0
8.1
Enterprise Scalability
Average: 8.4
9.0
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
2001
HQ Location
Atlanta, GA
Twitter
@MailChimp
239,483 Twitter followers
LinkedIn® Page
www.linkedin.com
1,612 employees on LinkedIn®
(242)4.8 out of 5
7th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • edrone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    29
    Ease of Use
    25
    Helpful
    19
    Intuitive
    15
    Automation
    12
    Cons
    Learning Curve
    6
    Learning Difficulty
    5
    Missing Features
    5
    Data Management Issues
    4
    Email Management Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • edrone features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Performance and Reliability
    Average: 9.0
    9.0
    Enterprise Scalability
    Average: 8.4
    8.1
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    edrone
    Year Founded
    2016
    HQ Location
    Krakow, Małopolska
    Twitter
    @edrone_me
    1,521 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
edrone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
29
Ease of Use
25
Helpful
19
Intuitive
15
Automation
12
Cons
Learning Curve
6
Learning Difficulty
5
Missing Features
5
Data Management Issues
4
Email Management Issues
4
edrone features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.1
Performance and Reliability
Average: 9.0
9.0
Enterprise Scalability
Average: 8.4
8.1
Mail Send API
Average: 8.8
Seller Details
Seller
edrone
Year Founded
2016
HQ Location
Krakow, Małopolska
Twitter
@edrone_me
1,521 Twitter followers
LinkedIn® Page
www.linkedin.com
234 employees on LinkedIn®
(1,163)4.4 out of 5
Optimized for quick response
4th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bri

    Users
    • Marketing Manager
    • Marketing Executive
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 45% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dotdigital Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    281
    Customer Support
    247
    Helpful
    212
    Features
    152
    Email Marketing
    151
    Cons
    Missing Features
    84
    Learning Curve
    63
    Limited Features
    57
    Limitations
    48
    Limited Options
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dotdigital features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Performance and Reliability
    Average: 9.0
    7.8
    Enterprise Scalability
    Average: 8.4
    7.6
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    London Bridge, London
    Twitter
    @dotdigital
    15,972 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    471 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bri

Users
  • Marketing Manager
  • Marketing Executive
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 45% Mid-Market
  • 40% Small-Business
Dotdigital Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
281
Customer Support
247
Helpful
212
Features
152
Email Marketing
151
Cons
Missing Features
84
Learning Curve
63
Limited Features
57
Limitations
48
Limited Options
36
Dotdigital features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.7
Performance and Reliability
Average: 9.0
7.8
Enterprise Scalability
Average: 8.4
7.6
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
1999
HQ Location
London Bridge, London
Twitter
@dotdigital
15,972 Twitter followers
LinkedIn® Page
www.linkedin.com
471 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Postmark is the email delivery service that people actually like. Stop worrying if your emails made it to the inbox, and get back to focusing on what matters—building great products. Start sending

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ActiveCampaign Postmark Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Deliverability
    3
    API Quality
    2
    Easy Setup
    2
    Automation
    1
    Cost-Effective
    1
    Cons
    Expensive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ActiveCampaign Postmark features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Performance and Reliability
    Average: 9.0
    8.3
    Enterprise Scalability
    Average: 8.4
    9.8
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Chicago, IL
    Twitter
    @ActiveCampaign
    13,223 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    871 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Postmark is the email delivery service that people actually like. Stop worrying if your emails made it to the inbox, and get back to focusing on what matters—building great products. Start sending

Users
No information available
Industries
  • Computer Software
Market Segment
  • 61% Small-Business
  • 39% Mid-Market
ActiveCampaign Postmark Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Deliverability
3
API Quality
2
Easy Setup
2
Automation
1
Cost-Effective
1
Cons
Expensive
1
Poor Customer Support
1
ActiveCampaign Postmark features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.2
Performance and Reliability
Average: 9.0
8.3
Enterprise Scalability
Average: 8.4
9.8
Mail Send API
Average: 8.8
Seller Details
Year Founded
2003
HQ Location
Chicago, IL
Twitter
@ActiveCampaign
13,223 Twitter followers
LinkedIn® Page
www.linkedin.com
871 employees on LinkedIn®
(705)4.6 out of 5
10th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SendPulse is a platform that combines email campaigns, chatbots, and CRM in one interface for simplified client communication and time-saving.
    • Reviewers appreciate the multi-channel approach of SendPulse, its user-friendly visual email editor, easy setup of automation flows, solid campaign analytics, and reliable integrations, which save them from using multiple tools and make campaign management efficient.
    • Reviewers noted that the mobile app lacks flexibility for managing campaigns, the user interface feels dated, the analytics dashboard is basic, some templates are not professional, customer support response can be slow, and the WhatsApp API setup and automation flow UI can be confusing and cumbersome for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SendPulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Features
    55
    Automation
    54
    Customer Support
    47
    Easy Setup
    46
    Cons
    Missing Features
    33
    Learning Curve
    26
    Limited Features
    23
    Limited Options
    20
    Limitations
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SendPulse features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Performance and Reliability
    Average: 9.0
    8.5
    Enterprise Scalability
    Average: 8.4
    9.0
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SendPulse
    Year Founded
    2015
    HQ Location
    New York
    Twitter
    @SendPulseCom
    2,283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - b

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SendPulse is a platform that combines email campaigns, chatbots, and CRM in one interface for simplified client communication and time-saving.
  • Reviewers appreciate the multi-channel approach of SendPulse, its user-friendly visual email editor, easy setup of automation flows, solid campaign analytics, and reliable integrations, which save them from using multiple tools and make campaign management efficient.
  • Reviewers noted that the mobile app lacks flexibility for managing campaigns, the user interface feels dated, the analytics dashboard is basic, some templates are not professional, customer support response can be slow, and the WhatsApp API setup and automation flow UI can be confusing and cumbersome for beginners.
SendPulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Features
55
Automation
54
Customer Support
47
Easy Setup
46
Cons
Missing Features
33
Learning Curve
26
Limited Features
23
Limited Options
20
Limitations
19
SendPulse features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Performance and Reliability
Average: 9.0
8.5
Enterprise Scalability
Average: 8.4
9.0
Mail Send API
Average: 8.8
Seller Details
Seller
SendPulse
Year Founded
2015
HQ Location
New York
Twitter
@SendPulseCom
2,283 Twitter followers
LinkedIn® Page
www.linkedin.com
179 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates,

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 83% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moosend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Customer Support
    18
    User-Friendly Interface
    15
    Easy Creation
    14
    Affordable
    13
    Cons
    Editing Issues
    6
    Learning Curve
    5
    Limited Templates
    5
    Missing Features
    5
    Poor Customer Support
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moosend features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Performance and Reliability
    Average: 9.0
    8.8
    Enterprise Scalability
    Average: 8.4
    8.3
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    67,342 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,147 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Moosend is an affordable, intuitive email marketing and marketing automation platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 130+ email templates,

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 83% Small-Business
  • 13% Mid-Market
Moosend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Customer Support
18
User-Friendly Interface
15
Easy Creation
14
Affordable
13
Cons
Editing Issues
6
Learning Curve
5
Limited Templates
5
Missing Features
5
Poor Customer Support
5
Moosend features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.6
Performance and Reliability
Average: 9.0
8.8
Enterprise Scalability
Average: 8.4
8.3
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
67,342 Twitter followers
LinkedIn® Page
www.linkedin.com
1,147 employees on LinkedIn®
(821)4.3 out of 5
Optimized for quick response
Save to My Lists
20% Off: $12-81/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerc

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • GetResponse is a platform with a drag-and-drop editor and AI tools for content creation, also offering customer support.
    • Users frequently mention the user-friendly interface, efficient email sending, seamless analytics and reporting, and the ease of creating professional newsletters and email campaigns.
    • Users experienced a high pricing structure, especially as the email list grows, limited customization options in templates, and some difficulties in understanding certain features initially.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GetResponse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    66
    Ease of Use
    61
    Helpful
    45
    Email Marketing
    34
    Features
    34
    Cons
    Learning Curve
    21
    Expensive
    15
    Missing Features
    14
    Limited Features
    11
    Poor Customer Support
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GetResponse features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Performance and Reliability
    Average: 9.0
    8.2
    Enterprise Scalability
    Average: 8.4
    8.2
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Poland
    Twitter
    @getresponse
    54,453 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    435 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerc

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GetResponse is a platform with a drag-and-drop editor and AI tools for content creation, also offering customer support.
  • Users frequently mention the user-friendly interface, efficient email sending, seamless analytics and reporting, and the ease of creating professional newsletters and email campaigns.
  • Users experienced a high pricing structure, especially as the email list grows, limited customization options in templates, and some difficulties in understanding certain features initially.
GetResponse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
66
Ease of Use
61
Helpful
45
Email Marketing
34
Features
34
Cons
Learning Curve
21
Expensive
15
Missing Features
14
Limited Features
11
Poor Customer Support
11
GetResponse features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.7
Performance and Reliability
Average: 9.0
8.2
Enterprise Scalability
Average: 8.4
8.2
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
1998
HQ Location
Poland
Twitter
@getresponse
54,453 Twitter followers
LinkedIn® Page
www.linkedin.com
435 employees on LinkedIn®
(226)4.7 out of 5
6th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professio

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SMTP2GO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Dashboard Usability
    2
    Customization
    1
    Deliverability
    1
    Easy Implementation
    1
    Cons
    Billing Issues
    2
    Expensive
    1
    Limited Templates
    1
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SMTP2GO features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Performance and Reliability
    Average: 9.0
    8.8
    Enterprise Scalability
    Average: 8.4
    8.9
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SMTP2GO
    Year Founded
    2006
    HQ Location
    Christchurch, NZ
    Twitter
    @smtp2go
    766 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professio

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 30% Mid-Market
SMTP2GO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Dashboard Usability
2
Customization
1
Deliverability
1
Easy Implementation
1
Cons
Billing Issues
2
Expensive
1
Limited Templates
1
Pricing Issues
1
SMTP2GO features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Performance and Reliability
Average: 9.0
8.8
Enterprise Scalability
Average: 8.4
8.9
Mail Send API
Average: 8.8
Seller Details
Seller
SMTP2GO
Year Founded
2006
HQ Location
Christchurch, NZ
Twitter
@smtp2go
766 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
(88)4.8 out of 5
11th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Starting at $14.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mailtrap: Email delivery platform for product-based companies that send at scale. Mailtrap is an email delivery platform built to help product companies ensure fast email delivery and high inboxing

    Users
    • Project Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mailtrap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customer Support
    9
    Easy Setup
    9
    Reliability
    8
    Setup Ease
    8
    Cons
    Credit Limitations
    3
    Missing Features
    3
    Complexity
    2
    Difficult Navigation
    2
    Email Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mailtrap features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Performance and Reliability
    Average: 9.0
    8.2
    Enterprise Scalability
    Average: 8.4
    9.3
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Railsware
    Year Founded
    2007
    HQ Location
    Kraków
    Twitter
    @railsware
    2,123 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    186 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mailtrap: Email delivery platform for product-based companies that send at scale. Mailtrap is an email delivery platform built to help product companies ensure fast email delivery and high inboxing

Users
  • Project Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 41% Small-Business
Mailtrap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customer Support
9
Easy Setup
9
Reliability
8
Setup Ease
8
Cons
Credit Limitations
3
Missing Features
3
Complexity
2
Difficult Navigation
2
Email Issues
2
Mailtrap features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.4
Performance and Reliability
Average: 9.0
8.2
Enterprise Scalability
Average: 8.4
9.3
Mail Send API
Average: 8.8
Seller Details
Seller
Railsware
Year Founded
2007
HQ Location
Kraków
Twitter
@railsware
2,123 Twitter followers
LinkedIn® Page
www.linkedin.com
186 employees on LinkedIn®
(743)4.5 out of 5
5th Easiest To Use in Transactional Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

    Users
    • Product Manager
    • Marketing Manager
    Industries
    • Financial Services
    • Education Management
    Market Segment
    • 55% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WebEngage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    133
    Helpful
    87
    Analytics
    84
    Journey Creation
    82
    Customer Support
    81
    Cons
    Missing Features
    48
    Learning Curve
    41
    Slow Performance
    36
    Poor Customer Support
    35
    Limited Features
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WebEngage features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Performance and Reliability
    Average: 9.0
    8.3
    Enterprise Scalability
    Average: 8.4
    8.6
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebEngage
    Year Founded
    2011
    HQ Location
    Mumbai
    Twitter
    @webengage
    5,091 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

Users
  • Product Manager
  • Marketing Manager
Industries
  • Financial Services
  • Education Management
Market Segment
  • 55% Mid-Market
  • 27% Small-Business
WebEngage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
133
Helpful
87
Analytics
84
Journey Creation
82
Customer Support
81
Cons
Missing Features
48
Learning Curve
41
Slow Performance
36
Poor Customer Support
35
Limited Features
32
WebEngage features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.5
Performance and Reliability
Average: 9.0
8.3
Enterprise Scalability
Average: 8.4
8.6
Mail Send API
Average: 8.8
Seller Details
Seller
WebEngage
Year Founded
2011
HQ Location
Mumbai
Twitter
@webengage
5,091 Twitter followers
LinkedIn® Page
www.linkedin.com
373 employees on LinkedIn®