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The Top 20 Supplier Relationship Management (SRM) Software

Check out this list of the top Supplier Relationship Management (SRM) Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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SAP Ariba

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Oil & Energy

24%

Electrical/Electronic Manufacturing

23%

Logistics and Supply Chain

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.2

Meets Requirements

Average: 8.0

8.3

Ease of Doing Business With

Average: 6.7

8.3

Ease of Setup

Average: 6.4

7.3

Quality of Support

Average: 8.1

7.5

Ease of Admin

Average: 5.8

7.9

Omnea

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

60%

Computer Software

20%

Consumer Services

10%

Banking

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

9.4

Meets Requirements

Average: 8.0

9.0

Ease of Doing Business With

Average: 6.7

9.6

Ease of Setup

Average: 6.4

8.8

Quality of Support

Average: 8.1

9.8

Ease of Admin

Average: 5.8

9.0

Kodiak Hub

Overall Satisfaction Score

Top Industries of Reviewers:

Manufacturing

30%

Oil & Energy

30%

Retail

20%

Mechanical or Industrial Engineering

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.4

Meets Requirements

Average: 8.0

8.4

Ease of Doing Business With

Average: 6.7

9.4

Ease of Setup

Average: 6.4

8.6

Quality of Support

Average: 8.1

9.1

Ease of Admin

Average: 5.8

9.0

SAP Cloud ERP (formerly SAP S/4HANA Cloud)

Overall Satisfaction Score

Top Industries of Reviewers:

Accounting

39%

Manufacturing

22%

Information Technology and Services

22%

Computer Software

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.4

Meets Requirements

Average: 8.0

9.0

Ease of Doing Business With

Average: 6.7

9.0

Ease of Setup

Average: 6.4

8.2

Quality of Support

Average: 8.1

9.1

Ease of Admin

Average: 5.8

8.2

SafetyChain

Overall Satisfaction Score

Top Industries of Reviewers:

Food Production

60%

Food & Beverages

33%

Manufacturing

Renewables & Environment

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.1

Meets Requirements

Average: 8.0

8.4

Ease of Doing Business With

Average: 6.7

9.6

Ease of Setup

Average: 6.4

8.2

Quality of Support

Average: 8.1

9.5

Ease of Admin

Average: 5.8

8.4

Avetta

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

62%

Facilities Services

14%

Electrical/Electronic Manufacturing

14%

Computer & Network Security

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.1

Meets Requirements

Average: 8.0

8.5

Ease of Doing Business With

Average: 6.7

8.4

Ease of Setup

Average: 6.4

8.9

Quality of Support

Average: 8.1

7.9

Ease of Admin

Average: 5.8

8.4

Silkline

Overall Satisfaction Score

Top Industries of Reviewers:

Aviation & Aerospace

40%

Defense & Space

30%

Manufacturing

20%

Airlines/Aviation

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

9.3

Meets Requirements

Average: 8.0

8.7

Ease of Doing Business With

Average: 6.7

0.0

Ease of Setup

Average: 6.4

9.5

Quality of Support

Average: 8.1

9.8

Ease of Admin

Average: 5.8

0.0

apexanalytix

Overall Satisfaction Score

Top Industries of Reviewers:

Entertainment

25%

Pharmaceuticals

25%

Accounting

25%

Manufacturing

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.6

Meets Requirements

Average: 8.0

8.9

Ease of Doing Business With

Average: 6.7

9.3

Ease of Setup

Average: 6.4

7.4

Quality of Support

Average: 8.1

9.3

Ease of Admin

Average: 5.8

8.0

Sage Supply Chain Intelligence

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

60%

Cosmetics

16%

Apparel & Fashion

12%

Retail

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

9.4

Meets Requirements

Average: 8.0

8.9

Ease of Doing Business With

Average: 6.7

9.9

Ease of Setup

Average: 6.4

9.6

Quality of Support

Average: 8.1

9.9

Ease of Admin

Average: 5.8

9.5

#10

Graphite Connect

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Entertainment

27%

Marketing and Advertising

20%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.4

Meets Requirements

Average: 8.0

8.6

Ease of Doing Business With

Average: 6.7

8.8

Ease of Setup

Average: 6.4

8.0

Quality of Support

Average: 8.1

8.8

Ease of Admin

Average: 5.8

8.8

#11

Specright

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

36%

Food Production

24%

Food & Beverages

24%

Packaging and Containers

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

9.1

Meets Requirements

Average: 8.0

8.9

Ease of Doing Business With

Average: 6.7

9.4

Ease of Setup

Average: 6.4

7.6

Quality of Support

Average: 8.1

9.2

Ease of Admin

Average: 5.8

8.6

#12

Coupa

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

40%

Computer Software

27%

Oil & Energy

20%

Automotive

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.0

Meets Requirements

Average: 8.0

8.6

Ease of Doing Business With

Average: 6.7

9.5

Ease of Setup

Average: 6.4

7.7

Quality of Support

Average: 8.1

7.8

Ease of Admin

Average: 5.8

9.1

#13

ServiceNow Source-to-Pay Operations

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

40%

Apparel & Fashion

20%

Education Management

20%

Accounting

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

7.4

Meets Requirements

Average: 8.0

8.2

Ease of Doing Business With

Average: 6.7

8.6

Ease of Setup

Average: 6.4

7.6

Quality of Support

Average: 8.1

8.4

Ease of Admin

Average: 5.8

8.6

#14

FranConnect

Overall Satisfaction Score

Top Industries of Reviewers:

Hospitality

77%

Food & Beverages

14%

Food Production

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

7.9

Meets Requirements

Average: 8.0

8.9

Ease of Doing Business With

Average: 6.7

8.3

Ease of Setup

Average: 6.4

6.6

Quality of Support

Average: 8.1

8.8

Ease of Admin

Average: 5.8

7.1

#15

SourceDay Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

33%

Logistics and Supply Chain

25%

Airlines/Aviation

25%

Consumer Goods

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

7.3

Meets Requirements

Average: 8.0

8.5

Ease of Doing Business With

Average: 6.7

0.0

Ease of Setup

Average: 6.4

7.3

Quality of Support

Average: 8.1

9.3

Ease of Admin

Average: 5.8

0.0

#16

Carro

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

48%

Consumer Goods

35%

Health, Wellness and Fitness

Apparel & Fashion

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

8.7

Meets Requirements

Average: 8.0

8.0

Ease of Doing Business With

Average: 6.7

0.0

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.1

8.0

Ease of Admin

Average: 5.8

0.0

#17

Triumph Networks

Overall Satisfaction Score

Top Industries of Reviewers:

Logistics and Supply Chain

40%

Broadcast Media

20%

Building Materials

20%

Automotive

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

7.7

Meets Requirements

Average: 8.0

7.6

Ease of Doing Business With

Average: 6.7

0.0

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.1

7.2

Ease of Admin

Average: 5.8

0.0

#18

Tradeshift

Overall Satisfaction Score

Top Industries of Reviewers:

Sporting Goods

38%

Internet

25%

Entertainment

25%

Computer Networking

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

7.1

Meets Requirements

Average: 8.0

7.2

Ease of Doing Business With

Average: 6.7

5.9

Ease of Setup

Average: 6.4

6.5

Quality of Support

Average: 8.1

6.5

Ease of Admin

Average: 5.8

5.7

#19

ISNetworld

Overall Satisfaction Score

Top Industries of Reviewers:

Construction

57%

Environmental Services

14%

Accounting

14%

Insurance

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

6.3

Meets Requirements

Average: 8.0

6.7

Ease of Doing Business With

Average: 6.7

0.0

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.1

6.9

Ease of Admin

Average: 5.8

0.0

#20

Basware

Overall Satisfaction Score

Top Industries of Reviewers:

Accounting

33%

Automotive

22%

Computer & Network Security

22%

Construction

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 7.8

0.0

Meets Requirements

Average: 8.0

0.0

Ease of Doing Business With

Average: 6.7

9.7

Ease of Setup

Average: 6.4

0.0

Quality of Support

Average: 8.1

0.0

Ease of Admin

Average: 5.8

0.0