# Avetta Reviews **Vendor:** Avetta **Category:** [Contractor Risk Management Software](https://www.g2.com/categories/contractor-risk-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 109 ## About Avetta Avetta powers intelligent work readiness — helping businesses and suppliers move from uncertainty to assurance. Our platform brings clarity and confidence to complex supply chains by aligning every partner to perform without hesitation. Key capabilities include: • Supplier and Contractor Management: Qualify, monitor, and audit suppliers to ensure compliance with safety, insurance, and performance standards. • Workforce and Site Safety Tools: Manage worker credentials, training, and on-site access for greater operational control. • Business and ESG Risk Analytics: Track environmental, social, and governance performance and benchmark suppliers against industry metrics. • API & Integration Support: Connect Avetta seamlessly with ERPs, procurement, and HR systems to unify data and automate compliance workflows. We unite compliance, safety, sustainability, and workforce management in one connected system — giving companies real-time visibility into supplier performance, certification status, and ESG progress. Because when readiness is shared, work begins on time, operations run safer, and progress becomes unstoppable. Trusted across industries like construction, manufacturing, energy, and utilities, Avetta makes it easy to qualify suppliers, verify documentation, and monitor compliance continuously. By simplifying complexity and building alignment from the start, we help organizations create supply chains that are safer, stronger, and built to endure. By centralizing supplier data and risk intelligence, Avetta helps organizations reduce incidents, improve operational efficiency, and strengthen trust across their global supply chains. Avetta differentiates itself by delivering a unified platform that connects clients, suppliers, and workers in one ecosystem — bridging the gap between HSE, operations, procurement, and sustainability teams. Unlike single-purpose compliance tools, Avetta combines contractor prequalification, ESG reporting, audit tools, and integrations in one scalable solution designed to ensure supply chains are ready to work. ## Avetta Pros & Cons **What users like:** - Users find the **ease of use** in Avetta remarkable, especially for navigation and completing tasks effortlessly. (48 reviews) - Users appreciate the **responsive customer support** of Avetta, ensuring assistance is readily available for any inquiries. (22 reviews) - Users appreciate the **helpful customer support** of Avetta, making compliance management simple and stress-free. (22 reviews) - Users value the **streamlined compliance management** of Avetta, which effectively minimizes risks and ensures safety on jobsites. (17 reviews) - Users appreciate the **navigation ease** of Avetta, finding it user-friendly and organized for efficient compliance management. (15 reviews) - Users commend Avetta's **intuitive user interface** , facilitating compliance tracking and offering a clean, organized dashboard. (15 reviews) - Intuitive (13 reviews) - Visibility (13 reviews) - Document Management (10 reviews) - Simple (10 reviews) **What users dislike:** - Users find Avetta to be **extremely expensive** without offering superior service compared to cheaper alternatives. (21 reviews) - Users report **poor customer support** , facing frustrating delays and difficulties communicating with Avetta's service team. (15 reviews) - Users find the **compliance process time-consuming** , facing challenges with client management and information access in Avetta. (14 reviews) - Users face **difficult adjustments** while navigating the lengthy compliance process and managing client relationships with Avetta. (7 reviews) - Users are frustrated with **high fees** from Avetta, finding it to be a poor value compared to competitors. (7 reviews) - Users find Avetta's processes **inefficient** , causing excessive paperwork and delays that hinder timely operations and contractor onboarding. (7 reviews) - Users experience **billing issues** with Avetta, facing unauthorized charges and a lack of communication regarding fees. (6 reviews) - Complex Setup (6 reviews) - Users express frustration over **excessive and unclear pricing** from Avetta, citing unauthorized charges and inflated invoices. (6 reviews) - Time-Consumption (6 reviews) ## Avetta Reviews ### 1. Streamlined Contractor Compliance Management **Rating:** 4.0/5.0 stars **Reviewed by:** Abbas N. | Sr. Model Based Software Design Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Avetta?** I use Avetta to manage supplier and contractor compliance all in one place, which helps me keep everything organised. Instead of chasing documents, certificates, and approvals through emails or different systems, I can track everything in one place. What I like most about Avetta is that it makes contractor compliance much easier to manage. Everything is in one place, so I can quickly see documents, approvals, and any missing requirements without wasting time. The clear dashboard and document tracking make it easier for me, as I can quickly see which contractors are approved, which documents are missing, and what still needs attention. Switching to Avetta from a more manual process using emails, spreadsheets, and shared folders made things more structured and easier to track, especially for contractor documents, approvals, and compliance status. The initial setup was very easy. **What do you dislike about Avetta?** One thing that could be better is the overall ease of use. Sometimes the platform feels a bit slow or more complicated than it needs to be, especially when trying to find specific information quickly. A simpler layout and smoother navigation would make the experience much better. **What problems is Avetta solving and how is that benefiting you?** I use Avetta to manage supplier and contractor compliance in one place, keeping everything organized and eliminating the chaos of emails. It makes compliance much easier with a clear dashboard to track approvals and missing documents. Switching from manual to structured tracking with Avetta improved our organization. **Official Response from Kendra Plesant:** > Thank you for sharing your experience and for highlighting the impact Avetta has had on your contractor compliance processes. We’re pleased to hear the platform has helped bring structure and visibility to your supplier and contractor management by centralising documents, approvals, and compliance tracking in one place. It’s especially great to hear that moving away from manual processes like emails, spreadsheets, and shared folders has improved organisation and made it easier to track contractor status and missing requirements. Helping customers simplify compliance management and reduce administrative complexity is exactly what we aim to achieve. We also appreciate your honest feedback regarding platform navigation and performance. Creating a more streamlined, intuitive experience is an ongoing area of focus for our teams, and insights like yours are incredibly valuable as we continue improving usability and helping users find information more quickly and efficiently. Thank you again for taking the time to share your feedback and for being a valued part of the Avetta community. ### 2. Streamlined Compliance with Supplier Risk Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Viral S. | Senior Director, Tech Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Avetta?** I like Avetta because it is an easy-to-use solution, and a lot of suppliers are already familiar with it, which facilitates strong supplier adoption. It is focused on risks and reporting on compliance adherence, becoming a single source of truth for compliance and management of contractors and suppliers. Avetta brings operational efficiency by reducing manual administrative work through automation of many processes, and it offers significant risk visibility. I appreciate the risk reporting functionality as it helps identify risks early by checking compliance criteria and flagging potential issues before they arise. The platform provides good auditing capabilities to track these records and problems. Additionally, the initial setup of Avetta was simple and straightforward. **What do you dislike about Avetta?** While it's a good platform that's easy to use, it's not cost effective for a lot of the smaller or less technically advanced suppliers. It can make compliance slow and requires hand holding. Also, a lot of the reporting is not customizable. **What problems is Avetta solving and how is that benefiting you?** I use Avetta to ensure compliance in a fragmented supplier landscape, automate administrative tasks, enhance risk visibility, and streamline contractor management as a single source of truth. **Official Response from Kendra Plesant:** > Thank you for taking the time to share such detailed feedback about your experience with Avetta. We’re glad to hear the platform has helped streamline compliance management, improve supplier adoption, and provide stronger visibility into contractor and supplier risk across your organisation. It’s especially encouraging to hear that Avetta is serving as a single source of truth for compliance and contractor management while helping reduce manual administrative work through automation. We also appreciate your recognition of the platform’s risk reporting and auditing capabilities, which are designed to help teams proactively identify and address potential issues before they escalate. We also value your honest feedback regarding cost considerations for smaller suppliers and the need for greater reporting customisation. Supporting suppliers of varying sizes and technical capabilities is important to us, and feedback like yours helps inform how we continue improving both the supplier experience and reporting flexibility within the platform. ### 3. Valuable Connections, But Setup Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Bennett Studios . | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Avetta?** So far, I like Avetta mostly because of the connections that I'm able to get. I'm using the client connections tab the most. **What do you dislike about Avetta?** Right now, the things that could be enhanced is understanding more about what Avetta can do for me and how I can use it best based on what I do for my company. I would love to be able to speak to somebody to show me how to get the most out of Avetta, specifically for the type of business that I have. And I'd also like to have easier compliance procedures considering my business is not a direct contractor. The initial setup was not easy at all. **What problems is Avetta solving and how is that benefiting you?** Avetta helps me connect with awesome people and great clients, exposing my business to new opportunities. **Official Response from Kendra Plesant:** > We appreciate your candid feedback regarding onboarding, compliance requirements, and understanding how to get the most value from the platform. We recognize that every business operates differently, and helping suppliers understand the tools, resources, and opportunities most relevant to their specific needs is important to us. Your comments regarding setup complexity and personalized guidance are valuable as we continue to enhance the supplier experience. Thank you for being part of the Avetta network. We’re committed to helping suppliers not only meet client requirements but also discover new opportunities to grow their business. ### 4. Centralized Compliance with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Jackson M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Avetta?** I like that Avetta centralizes contractor compliance in one place and clearly shows whether contractors meet requirements. The automated alerts and document tracking work well, helping ensure contractors stay up to date without constant manual follow-ups. **What do you dislike about Avetta?** The interface can feel complex at times. Onboarding new contractors can take longer than expected. Some requirements are not very flexible. The interface could be simpler with a clearer navigation and fewer steps. Onboarding could be improved by giving clearer instructions to contractors, reducing repeated data entry, and speeding up document approvals. I’d like more flexibility in adjusting requirements based on contractor risk level, type of work, and company size. Some documents and training should be optional rather than mandatory for all contractors. **What problems is Avetta solving and how is that benefiting you?** I use Avetta to manage contractor pre-qualification and compliance, reducing time spent on documents and ensuring safety. It centralizes compliance, uses automated alerts, and document tracking to keep contractors updated without manual follow-ups. **Official Response from Victoria Johnson:** > Thank you for sharing your experience with Avetta. We’re glad to hear that centralizing contractor compliance, automated alerts, and document tracking are helping you reduce manual follow‑ups and keep contractors up to date. We also appreciate your detailed feedback on onboarding, interface complexity, and flexibility around requirements. Insights like these are incredibly valuable as we continue working to simplify navigation, improve contractor onboarding, and provide more risk‑based flexibility. Thank you for taking the time to share your perspective and for being part of the Avetta community. ### 5. A One-Stop Shop for Safety Compliance That Keeps Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** Sonia J. S. | Customer Success Specialist & Amazon Onboarding Liaison, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Avetta?** I love how it’s a “one stop shop” for safety compliancy. It’s fairly simple to use, & I love how they’re continuously perfecting the system utilizing new innovations. **What do you dislike about Avetta?** I feel like Worker Management could be improved with easier user-ability & organization. **What problems is Avetta solving and how is that benefiting you?** They are solving some of the user-ability issues by utilizing AI advisor processes, & this will benefit greatly by saving me hours of work time. **Official Response from Kendra Plesant:** > Thank you for your thoughtful feedback. We're delighted to hear that Avetta serves as a one-stop shop for safety compliance and that you find the platform easy to use. It's especially rewarding to know that our ongoing investments in innovation and continuous improvement are making a positive impact on your experience. We appreciate your feedback regarding Worker Management. Improving usability and making it easier to organize and manage worker requirements is an area we continue to focus on, and insights from users like you help guide those enhancements. Thank you for sharing your Avetta experience. ### 6. Centralizes Compliance but Needs a Smoother Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Surya P. **Reviewed Date:** January 19, 2026 **What do you like best about Avetta?** I use Avetta to manage and track supplier and contractor compliance, which helps ensure that every third party we work with meets safety, regulatory, and performance standards. It centralizes everything, so I don’t have to chase contractors for documents or wonder who’s approved and who isn’t. The dashboards make it easy to spot gaps quickly, and the standardized process keeps things consistent across suppliers. I like the visibility and control it gives over supplier compliance, taking a lot of manual stress out of it and making risk management feel far more manageable. It reduces manual follow ups, lowers compliance risk, and provides confidence that suppliers meet required standards. **What do you dislike about Avetta?** Avetta can feel a bit rigid at times. Some processes take longer than expected, especially when suppliers are uploading documents or trying to fix compliance issues, which slows things down on both sides. The interface isn’t very intuitive for first-time users, so there’s a learning curve that causes confusion, particularly for smaller vendors. Reporting does the job but lacks flexibility, and costs can feel heavy for what you get. Setting up Avetta wasn’t the smoothest out of the box experience. Some suppliers struggled with the portal at first, so we had to guide them through a few steps manually. **What problems is Avetta solving and how is that benefiting you?** I use Avetta to manage supplier compliance, reducing chaos and risk by centralizing documents and approvals, making it easier to see compliance status, and cutting down manual follow-ups. It helps ensure suppliers meet standards, offering visibility and control over compliance, which simplifies risk management. **Official Response from Victoria Johnson:** > Thank you for taking the time to share such a thoughtful and detailed review. We’re really glad to hear that Avetta is helping you centralize supplier and contractor compliance, reduce manual follow-ups, and gain the visibility and control needed to manage risk with confidence. It’s especially great to know our dashboards and standardized processes are making compliance tracking more manageable and less stressful for your team. We also appreciate your honest feedback around areas where the experience can feel challenging. You’re absolutely right that onboarding, supplier document uploads, and reporting flexibility can sometimes create friction—particularly for first-time or smaller suppliers. Feedback like this is invaluable to us, and we’re actively working to improve usability, streamline workflows, and enhance reporting capabilities to better support both clients and their vendors. Thank you again for sharing your experience and for trusting Avetta as part of your compliance program. If there’s ever an opportunity to support you further or gather more insight on how we can improve, we’d be glad to continue the conversation. ### 7. Efficient Compliance Management, Needs Smoother Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** January 13, 2026 **What do you like best about Avetta?** I like Avetta for its centralized dashboard, clear compliance tracking, and automated alerts that save time and make managing supplier risk easier. The automated reminders, standardized supplier data, and easy collaboration with contractors significantly reduce the need for follow-ups and help maintain consistent compliance. The features streamline day-to-day management, giving me a real-time view of supplier compliance, reducing manual follow-ups, and simplifying communication with contractors, which saves time, reduces errors, and improves overall compliance control. **What do you dislike about Avetta?** One area for improvement with Avetta is the onboarding process for new suppliers, which can feel time-consuming. Additionally, some reports and workflows could be more intuitive, and faster customer support responses would further improve the experience. **What problems is Avetta solving and how is that benefiting you?** I use Avetta to manage contractor compliance, track safety documentation, and streamline onboarding. It centralizes safety and risk management, reduces manual checks, delays, and compliance risks, and improves transparency, saving time and easing supplier risk management. **Official Response from Kendra Plesant:** > Thank you for your thoughtful review and for highlighting the value you’re getting from Avetta. We’re glad to hear that the centralized dashboard, compliance tracking, and automated alerts are helping streamline day-to-day supplier management, reduce follow-ups, and provide real-time visibility into compliance. We also appreciate your feedback on supplier onboarding, reporting, workflows, and support responsiveness. Making onboarding smoother and continuing to improve usability and support experiences are active focus areas for our team, and input like yours helps guide those enhancements. Thank you for sharing your experience and for partnering with us to maintain consistent, effective compliance management. - The Avetta Team ### 8. Efficient Process Management with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Avetta?** I like how Avetta helps us manage client expectations for the people we send onsite, as it allows us to move the process along quicker than normal. The stoplight system is really helpful, as the green/yellow/red signals allow me to show our internal people what is needed, and they understand right away. It also helps me know how to prioritize tasks. Setting up new accounts with Avetta has been fairly easy, as I've managed to set up 4 new accounts in other countries this past year without much hassle. **What do you dislike about Avetta?** sometimes when reaching out for a question can take a while to hear a response **What problems is Avetta solving and how is that benefiting you?** Avetta speeds up processes and helps prioritize tasks with its stoplight system, improving communication and focus. **Official Response from Kendra Plesant:** > Thank you for your feedback! We're glad to hear Avetta is helping you streamline processes, manage client expectations, and prioritize tasks more effectively. It's especially great to hear that the stoplight system provides clear visibility for your team and makes it easier to communicate requirements across your organization. We're also pleased that you've been able to successfully set up multiple international accounts with ease. We appreciate your feedback regarding response times when reaching out with questions. Providing timely support is important to us, and we're continuously working to improve our responsiveness and overall customer experience. Thank you for being part of the Avetta network and for sharing your experience. ### 9. Streamlined Document Sharing with Avetta **Rating:** 5.0/5.0 stars **Reviewed by:** Brian F. | Corporate Safety Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Avetta?** What I like the most about Avetta is Streamlining document sharing **What do you dislike about Avetta?** The worker management tool needs to be streamlined. It’s hard to tell what need to be done. **What problems is Avetta solving and how is that benefiting you?** Efficiencies **Official Response from Kendra Plesant:** > Thank you for your feedback. We're glad to hear that Avetta helps streamline document sharing and create efficiencies for your organization. Making it easier to manage and share critical information with clients is a key part of helping suppliers stay ready to work. We also appreciate your feedback regarding Worker Management. Clear visibility into requirements and next steps is important, and we understand that identifying what actions need to be completed should be as straightforward as possible. Feedback like yours helps us continue improving the user experience and making workflows easier to navigate. Thank you for being part of the Avetta network and for sharing your experience. ### 10. Another layer of information to provide. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Avetta?** Nothing was helpful. This was a lot of work, and requests for additional updates continues to come in. **What do you dislike about Avetta?** The platform is not user friendly. The initial rollout and implementation was difficult and finding any support was hard. There were a lot of emails received from them telling us what was missing, however trying to fill the requests or get support in understanding what the request was, did not go well. Initially I used it non-stop while supplying information, which at times was irrelevant to the work we were doing. Now I use it a couple times monthly to respond to their continued requests. It was also very expensive to enroll. This expense was unexpected and hefty. **What problems is Avetta solving and how is that benefiting you?** I don't know of any problems they are helping to solve. **Official Response from Kendra Plesant:** > Thank you for taking the time to share your experience. We’re sorry to hear that your onboarding and ongoing experience with Avetta has been frustrating. We recognize that the initial setup can feel demanding, particularly when clients require specific documentation that may not always align with the scope of work you perform. We also understand how receiving repeated requests without clear guidance can be discouraging—this is not the experience we aim to deliver. Your feedback regarding usability, support accessibility, and unexpected costs is important. We are actively working to improve the clarity of requirements, provide more in-platform guidance, and ensure suppliers can more easily access support when questions arise. If you’re open to it, we’d welcome the opportunity to review your account, better understand the challenges you faced, and help clarify any outstanding or recurring requests. Our goal is to make compliance clearer, more efficient, and ultimately more valuable for the work you do. Please reach out to us at support@avetta.com ### 11. Easy to use for contractors **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda C. | QHSE Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Avetta?** As a contractor, Avetta makes the compliance process pretty straightforward. Uploading safety records, insurance, and other documents is simple, and once it’s in the system, clients can see everything they need. It saves a lot of back-and-forth and keeps us on track with what’s required. **What do you dislike about Avetta?** As a contractor, Avetta can be a bit pricey and the setup takes time since you have to upload a lot of documents. Some of the requirements don’t always fit the work we do, and the system isn’t the easiest to navigate. Keeping everything updated feels like extra admin work on top of the job. **What problems is Avetta solving and how is that benefiting you?** Avetta helps by keeping all our compliance documents in one place so clients can easily verify we’re up to date. It takes away a lot of the back-and-forth emails about insurance, safety records, and training. For us, it means less chasing paperwork and more focus on actually doing the work, while giving clients peace of mind that we meet their requirements. **Official Response from Sheila Tobin:** > Amanda, thanks so much for your review! We're glad to hear that Avetta has made the compliance process straightforward for you as a contractor. Our goal is to simplify the documentation and verification process for our users. We value all feedback as it helps us identify areas for improvement, and we are committed to making our processes more efficient and user-friendly. Thank you again for sharing your thoughts. —The Avetta Team ### 12. Gateway to Success **Rating:** 4.0/5.0 stars **Reviewed by:** Tahir K. | SHEQ Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** Avetta has a lot going for it, but what really stands out is its mission-driven approach to supply chain safety and sustainability. Here’s what I find most impressive: Global Impact & Scale, Safety & Risk Management, Sustainability & ESG Focus, Innovation & Growth, Easy to understand and implement, Integration across the organisation, and frequent use provide latest updates. It’s rare to see a tech company blend purpose, performance, and global reach so seamlessly. **What do you dislike about Avetta?** Avetta has its strengths, but like any platform, it’s not without its pain points—especially from the perspective of users and suppliers. Here are some of the most commonly voiced frustrations: High Costs & Fees, Billing & Cancellation Issues, Complexity & Review Delays, and Customer Support Concerns. In short, Avetta’s platform can be powerful—but for suppliers, especially smaller ones, the costs, bureaucracy, and support gaps can feel like barriers rather than bridges. **What problems is Avetta solving and how is that benefiting you?** Avetta is tackling some of the thorniest challenges in supply chain management—and if you're part of a business that hires contractors or manages vendors, the benefits can be game-changing. If you're a hiring company, Avetta helps you: Avoid costly incidents by ensuring only qualified, compliant contractors are on-site. Save time with faster onboarding and real-time monitoring. Boost ESG performance with verified sustainability metrics. If you're a supplier or contractor, Avetta can: Open doors to new clients who require Avetta compliance. Simplify your documentation and keep you audit-ready. Build trust with hiring companies by proving your safety and quality standards. **Official Response from Sheila Tobin:** > Hi Tahir, Thank you for investing your time to leave this thoughtful review of Avetta! It's great to hear how Avetta is benefiting you in supply chain safety and sustainability. We strive to provide valuable solutions for both hiring companies and suppliers, and we're pleased to hear about the positive impact on your business. We value your feedback as it helps us identify areas for improvement, and we are committed to making our products valuable to all of our users. Thank you again for sharing your experience. —The Avetta Team ### 13. Ease of Use and Organization with Avetta **Rating:** 4.5/5.0 stars **Reviewed by:** JESUS ALBERTO H. | INGENIERO DE PROYECTOS, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Avetta?** I like the ease of use. All the security information required from contractors is in one place, and it saves time in reviewing compliance requirements. I also like the organization of the main panel. **What do you dislike about Avetta?** No problem, I haven't had any issues with the application. **What problems is Avetta solving and how is that benefiting you?** All the safety information for contractors is in one place, it's easy to manage and saves time in reviewing requirements. **Official Response from Victoria Johnson:** > Thank you for leaving such a positive review! We’re glad to hear that Avetta’s ease of use and centralized view of contractor safety and security information are helping save time and simplify compliance reviews. It’s great to know the organization of the main panel is working well for you. We appreciate you being part of the Avetta community! ### 14. Cumbersome Interface Makes Avetta Hard to Use **Rating:** 2.5/5.0 stars **Reviewed by:** Chris V. | HSE Manager, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Avetta?** To be honest, I can't say there is anything in particular that I like about Avetta. **What do you dislike about Avetta?** The system lacks user-friendliness and feels cumbersome, especially when compared to platforms like ISNetworld. **What problems is Avetta solving and how is that benefiting you?** Avetta gives us the opportunity to be evaluated by our clients, which helps us gain approval to work with owners who rely on Avetta to screen their subcontractors and contractors. **Official Response from Kendra Plesant:** > Thank you for taking the time to share your feedback. We appreciate your honesty and understand that ease of use is an important part of any platform experience. Improving usability and simplifying workflows is an ongoing focus for our team, and feedback like yours helps guide those improvements. We’re glad to hear that Avetta is providing value by enabling you to meet client requirements and gain approval to work with owners who rely on Avetta to screen contractors and subcontractors. If you’re open to it, we’d welcome the opportunity to better understand where the experience felt most cumbersome and share available resources or updates that may help streamline your process. ### 15. Mature, Scalable, and Easy to Use with Excellent Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Avetta?** Customer Service. Support. Solution maturity. Scalability. Ease-of-use. Utility. **What do you dislike about Avetta?** Lack of mature mechanisms to contact, communicate with, and prompt suppliers to action from within the system. **What problems is Avetta solving and how is that benefiting you?** HSE and ESG management of supplier base and sourcing data that supports our own ESG efforts tied to strategic business growth and customer expectations. **Official Response from Kendra Plesant:** > Thank you for your thoughtful feedback and for highlighting the areas where Avetta is delivering value for your team. We’re especially pleased to hear that our Customer Support, scalability, ease of use, and overall solution maturity are helping support your HSE and ESG objectives. We also appreciate your candid feedback regarding supplier communication and engagement capabilities within the platform. Improving how clients connect with, prompt, and drive action from suppliers is an important focus area for us as we continue evolving the platform experience. Feedback like yours helps shape future enhancements and ensures we continue building tools that better support collaboration and supplier responsiveness at scale. ### 16. Efficient Compliance Management, Slightly Slow Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Yahaya S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Avetta?** I like that Avetta makes it easy to manage supplier compliance in one place. It saves time by keeping supplier documents and compliance status organized. Avetta also helps me quickly verify supplier requirements and avoid delays. **What do you dislike about Avetta?** Sometimes Avetta can be slow to update documents, which can delay approvals. **What problems is Avetta solving and how is that benefiting you?** I use Avetta to track contractor compliance and verify supplier requirements in one place, saving time by keeping documents organized and avoiding delays. **Official Response from Victoria Johnson:** > Thank you for taking the time to share your review! We’re glad to hear that Avetta helps you manage supplier and contractor compliance in one place, saving time and making it easier to verify requirements and avoid delays. We appreciate your feedback regarding document update speed, as it helps us identify areas where we can continue to improve. Thanks again for being part of the Avetta community. ### 17. Avetta is convenient & thorough but lacks flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Chase Y. | Civil Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Avetta?** I like that Avetta checks insurance documents and will not allow contractors/vendors/consultants on the mine site without adequate insurance coverages. **What do you dislike about Avetta?** Avetta is cumbersome in the event of unplanned work, it is very difficult and can be time consuming to get contractors on site when their insurance document has expired. There would be a great benefit in having Avetta tied into our indoctrination requirements, or having a separate (but connected) portal where we could more easily automate the indoctrination requirements. Also, when submitting newly updated insurance documents it would be beneficial to have a more expedient process to review & confirm the documents are adequate (it can take >2-3 days to verify insurance documents, which can have an impact on emergency work). **What problems is Avetta solving and how is that benefiting you?** Avetta keeps track of and verifies contractor insurance documentation prior to them being allowed onto site. **Official Response from Victoria Johnson:** > Hi Chase, Thank you for your review and valuable perspective. Your account team has been in touch and we hope you can join future client calls so we can continue incorporating your feedback. We’re also pleased to share that several of your concerns are already being addressed with our new product solutions. We look forward to hearing more from you and appreciate having you as an Avetta customer! ### 18. Effective Tool for Contractor Compliance Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Avetta?** Avetta makes contractor and supplier compliance easy to manage from one platform. I have used it to review safety documents, insurance details and compliance status efficiently. The automated reminders and clear dashboard help save time and reduce manual work. **What do you dislike about Avetta?** The platform has a learning curve for new users and document approvals can sometimes take longer than expected. Pricing may also feel high for small contractors. **What problems is Avetta solving and how is that benefiting you?** Avetta helps manage contractor compliance, safety, and risk in a structured way. It reduces manual tracking improves visibility, and helps ensure regulatory and safety requirements are consistently met. **Official Response from Victoria Johnson:** > Thank you for sharing your feedback! We’re glad to hear that Avetta helps you efficiently manage contractor and supplier compliance, saving time through automated reminders and clear dashboards. We appreciate your candid input on the learning curve, approval timelines, and pricing considerations—insights like these help guide our ongoing improvements. Thanks again for being part of the Avetta community. ### 19. Time, Resource, and Cost Savings! **Rating:** 5.0/5.0 stars **Reviewed by:** Naila J. | Supervisor, Safety Programs and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Avetta?** I love the support provided to both contractors and clients by the Avetta support teams. From implementation, integration, and continued improvement, all teams have been helpful and strive to answer all your questions the first time! Avetta is also constantly evolving with new features, and stays in line with (if not ahead of) industry trends and requirements. The platform itself is so easy to navigate, that we have found it easy to even have managers login to answer their own questions. **What do you dislike about Avetta?** I would love to be able to update questions in a questionnaire independently, as long as it is not a workflow impacting question. **What problems is Avetta solving and how is that benefiting you?** Avetta has removed our need for manual reviews bu Safety advisors. Our field staff are able to do their jobs in the field in place of administrative work. **Official Response from Victoria Johnson:** > Hi Naila, Thank you so much for sharing your helpful review! It's wonderful to know that Avetta's support has been helpful and that our platform is streamlining your processes by eliminating manual reviews. Your insights about the questionnaire are valuable to us, and I'll make sure our product team receives your feedback. We truly appreciate having you as an Avetta customer! ### 20. Avetta has been a great program to use for customer/client relations and compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Zach H. | EHS Multi-Site Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** Helpful customer service, options to expand cliental. Ease of use as well as a simple dashboard to view at anytime. The option to have "Avetify" which is a compliance support feature they offer. **What do you dislike about Avetta?** The biggest downside I experienced while I have used Avetta was the Avetify option was enabled on our account and I, 1: never knew it was on our account until I noticed it on the renewal, and 2: was never reached out to except for when I attempted to cancel it. **What problems is Avetta solving and how is that benefiting you?** Avetta currently is one of two compliance software's that my company uses to keep us in compliance with our clients for field work. **Official Response from Sheila Tobin:** > Hi Zach, Thanks so much for leaving a review! We're glad to hear that you find Avetta helpful for customer/client relations and compliance. We appreciate your feedback on the ease of use and dashboard features. We apologize for any inconvenience regarding the Vetify option and the lack of communication. We will take this feedback into consideration to improve this service. Thank you again for sharing your experience. —The Avetta Team ### 21. I am new to Avetta.... **Rating:** 4.0/5.0 stars **Reviewed by:** Maresa W. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** We have just started using Avetta via other GCs. It is particularly helpful when we have to renew forms such as Insurance Certificates. It was also helpful with regards to Safety. It assures we have all the pertinent information for the Safety Manuals. **What do you dislike about Avetta?** Nothing at this time....again, still new to system...but have not had any issues or dislikes. **What problems is Avetta solving and how is that benefiting you?** Most of the issues we have with jobs is making sure paperwork is up to date (i.e. WC/Insurance). I receive an email when I need to update or include additional information. I have had no issues with entering information. Seems that everything is spelled out! **Official Response from Sheila Tobin:** > Hi Maresa, Thanks for taking the time to review Avetta! As a new user we're glad to hear that Avetta has been helpful for renewing forms and ensuring safety compliance. If you have any questions or need assistance as you continue to use the system, please don't hesitate to reach out to our support team. Thank you again for sharing your experience. —The Avetta Team ### 22. User-Friendly Database, but Insurance Submission Could Be Streamlined **Rating:** 3.5/5.0 stars **Reviewed by:** Sherry L. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Avetta?** The database is easy to use and it's fast. **What do you dislike about Avetta?** Submitting the certificate of insurance for every module instead of entering it once. **What problems is Avetta solving and how is that benefiting you?** Keeping us qualified as a third party contractor and allowing us to continue or work on different sites. **Official Response from Victoria Johnson:** > Thank you for taking the time to leave a review! We’re glad to hear that you find Avetta’s database easy to use and fast, and that it’s helping you stay qualified as a third‑party contractor so you can continue working across different sites. We also appreciate your feedback regarding certificate of insurance submissions across multiple modules. We understand how repeating that step can be frustrating, and feedback like this is valuable as we continue to improve the experience for our users. Thanks again for sharing your perspective and for being part of the Avetta community. ### 23. Good software **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda W. | Service Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** Avetta has made tracking jobs easier on us. We have multiple clients that use Avetta and the software has helped us track what is needed. When I have needed further help, Avetta support has been easy to communicate with. We use Avetta monthly when we have new jobs come up. The number of features in Avetta is helpful as we can use one platform for all we need. **What do you dislike about Avetta?** There isn't anything I can think of off the top of my head. Avetta has been easy to use. **What problems is Avetta solving and how is that benefiting you?** We can track JHA (job hazard analysis) and job related needs by project. **Official Response from Sheila Tobin:** > Hi Amanda, Thanks for your awesome review! We're thrilled to hear that Avetta has made tracking jobs easier for you and that our support team has been helpful. We're committed to providing a platform with a wide range of features to meet your needs. Thank you again for sharing your experience. —The Avetta Team ### 24. Efficient compliance tracking and contractor onboarding tool **Rating:** 4.5/5.0 stars **Reviewed by:** MOHAMMAD S. | Software engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Avetta?** Avetta makes it very easy to manage vendor compliance and safety documentation. The dashboard is clean and simple to navigate, and notifications help us stay updated with contract and certification statuses. Their customer support is also very responsive when needed. **What do you dislike about Avetta?** Some of the document uploads can be a bit slow, especially during peak hours. The UI on mobile devices could use some improvement for better accessibility. There are also occasional lags while generating compliance reports **What problems is Avetta solving and how is that benefiting you?** Avetta helps us ensure that all vendors and contractors meet safety and compliance requirements before working on-site. It saves a lot of time by automating documentation verification and helps reduce risks by maintaining proper audit trails. The notifications and reminders make it easier to avoid compliance gaps and delays. **Official Response from Kendra Plesant:** > Thank you so much for sharing your thoughtful review! We’re delighted to hear that Avetta is making vendor compliance and safety documentation easier for your team, and that you find the dashboard intuitive and our customer support responsive. We appreciate your feedback about document upload speeds, mobile accessibility, and occasional lags in generating compliance reports. We’re continuously working to improve system performance and the mobile experience, and your insights help guide our priorities. It’s great to know Avetta is helping you save time, reduce risk, and maintain strong audit trails. If you ever have additional suggestions or need assistance, please don’t hesitate to reach out to your account team or our support team. ### 25. Great Worksite Safety Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Carnesha H. | Director of Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Avetta?** Avetta has been most helpful in ensuring that we minimize our risk on jobsites. It's a place for our potential clients to see to it that we have safety policies in place along with insurance, etc. before bidding a potential bond. Granting them with the security of not having to deal with those sorts of safety risk. There could be more to gain from Avetta with it being a recognized platform for safety compliance, if there are I most definitely am not aware with some of the other services they provide. **What do you dislike about Avetta?** We started our Avetta account to show future clients, like Amazon that we have the capabilities of taking on the larger projects with reduced risk. However, from starting our account in July of 2024 we haven't landed a job from using Avetta. I believe we've had one, maybe two potential clients reach out to us via Avetta. Updated Review: We recently had a company we've worked for, "Connect," with us on Avetta. While Avetta did notify us that this would increase our bill & gave us a date (Imagine going from a $0 bill to a $1,200 charge), I was under the impression that I could call & pay. In the meantime, I reached out to the company that "connected" with us to find out more information. We were charged by Avetta. I called Avetta to be refunded, and it took them almost 5 weeks to process our refund, whereas it took them a week to auto-charge us. **What problems is Avetta solving and how is that benefiting you?** I feel like its a great way for larger corporations to search for 'prequalified' suppliers, with the security that these prequalified subcontractors are operating safer workplaces. **Official Response from Kendra Plesant:** > Thank you for sharing your experience! We're glad Avetta is helping you minimize risk and showcase your safety policies to potential clients. We understand your expectations for landing more opportunities and appreciate your feedback. ### 26. Avetta makes a very painful process a bit less painful **Rating:** 3.5/5.0 stars **Reviewed by:** Samantha S. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** It "holds your hand" through the process of vendor approvals. There are a lot of email reminders to make sure you're staying in compliance and the user interface is fairly simple to understand. **What do you dislike about Avetta?** Avetta is a necessity to do business with some of our customers, so the high costs and low-tier customer service are frustrating to deal with, considering most of it's users are not willingly participating. **What problems is Avetta solving and how is that benefiting you?** Keeping our customers aware of the necessary updates and changes **Official Response from Sheila Tobin:** > Hi Samantha, Thank you for sharing your experience. We aim to make the vendor approval process as smooth as possible and we are happy to "hold your hand" through the process. We appreciate your feedback on customer support and will take your feedback to our internal teams for future improvements. We value your experience and appreciate your help in making us better. —The Avetta Team ### 27. Much Easier and Cleaner **Rating:** 4.5/5.0 stars **Reviewed by:** Mark S. | Corporate Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** It is cleaner and easier to use because of the organization and layout compared to ISN, the largest procurement site. They have sample programs in Avetta that can help my subs, ISN does not. **What do you dislike about Avetta?** Not a clear management of subcontractors whom are under another sub for a client. **What problems is Avetta solving and how is that benefiting you?** Additional charges for us pertaining to the number of clients we aren't using any longer to get them removed to redusce our costs. ### 28. Easy and Efficient Tool for Administration **Rating:** 5.0/5.0 stars **Reviewed by:** Jorie A. | Head of Corporate Services and Compliance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Avetta?** Avetta’s safety and compliance platform is user friendly, convenient and time saving. Avetta keeps everything organized and helps us stay on top of training and regulations. The automated reports save time, and the support team is always helpful. It’s a reliable tool that makes managing compliance simple and stress-free. **What do you dislike about Avetta?** There are no real down sides. The reporting is sometimes hard to locate, but those are for the one-off reports you don't need to produce all the time (i.e. Clearance Certs). **What problems is Avetta solving and how is that benefiting you?** They are providing reminders about when training, certificates or if anything changes. I really appreciate that as I use other risk managements sites that don't offer this and I need to set my own reminders, where Avetta does that for me. **Official Response from Victoria Johnson:** > Hi Jorie, thank you so much for your review! We love hearing that Avetta is helping to keep you organized and up to date. We appreciate your feedback about the reporting location, and we’ll pass that along to our product team. If you ever need any assistance or have any questions, please don't hesitate to reach out to support@avetta.com. We're here to help. ### 29. Streamlined Safety Management, Needs Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Richard H. **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** I appreciate Avetta for prompting a deeper dive into our safety program, resulting in better organization and regular updates to our safety manuals. This focus ensures we address safety comprehensively and adhere to necessary protocols. Uploading safety documents and linking subcontractors help maintain rigorous standards across projects. **What do you dislike about Avetta?** I think easier access when we have questions. If there was a way to get a hold of somebody in a more timely fashion, it would be a big help. **What problems is Avetta solving and how is that benefiting you?** I use Avetta to organize and enhance our safety programs, ensuring regular updates and compliance. It helps link subcontractors to safety standards, positively impacting our safety focus and operations. **Official Response from Sheila Tobin:** > Richard, thank you for your helpful review! We're glad to hear that Avetta has helped you improve your safety program and maintain rigorous standards across projects. We understand the importance of timely support and are continuously working to improve our customer service response times. Thank you again for sharing your experience! It helps make us better. —The Avetta Team ### 30. Avetta is become better but still lacks user intuitiveness as compared to other systems like ISN. **Rating:** 3.5/5.0 stars **Reviewed by:** Erick L. | Director Board of Directors, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** Avetta does not necessarily offer anything more or better than what other systems offer. **What do you dislike about Avetta?** Users are not able to remove clients without going through a hassle with Avetta. Clients can add or remove us without warning, but we do not have this option as a contractor. **What problems is Avetta solving and how is that benefiting you?** None, the cost for Avetta is far more than other systems that we are required to operate in as a contractor. ### 31. Worst SQM Platform ever **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** Absolutely nothing. There are far superior platforms with infinitely better customer service. **What do you dislike about Avetta?** Customer service is horrible. Going through their Philippine call center is an exercise in futility, and that's after you've made it through their clunky virtual switchboard. It's almost impossible to get through to anybody in their US office. When you eventually get a response days or weeks later, it's an email with no contact number. Their "safety professionals" that do program reviews apparently don't understand context, if your verbiage doesn't exactly match their reference, they'll reject your program. I could write another volume on trying to get them to approve an insurance cert. Lastly, their fee structure is ridiculous, worst value proposition in the space. Far more expensive than ISN with less than half the value proposition. **What problems is Avetta solving and how is that benefiting you?** Avetta creates problems for me. **Official Response from Sheila Tobin:** > We're sorry to hear about your frustrations. We aim to provide value to suppliers and a positive customer service experience and will address the issues you've raised with our team. ### 32. PHS Avetta Review **Rating:** 5.0/5.0 stars **Reviewed by:** Liam M. | Customer Service Advisor, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** The site is easy to use and any issues or questions on policies/documents etc it is easy to discuss via e-mail or chat with an Avetta worker. **What do you dislike about Avetta?** Not much to dislike if anything, the site is pretty self explanatory **What problems is Avetta solving and how is that benefiting you?** Being approved accreditation wise especially insurance documents etc for multiple customers under one account is extremely useful. **Official Response from Sheila Tobin:** > Hi Liam, We appreciate your positive feedback! It's great to hear that you find our site easy to use and that our customer service team is responsive to your needs. Thank you again for sharing your experience. —The Avetta Team ### 33. Compliance made easy **Rating:** 5.0/5.0 stars **Reviewed by:** ryan s. | EHS Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** I enjoy the ease of use and the ability to get reminders on compliance documentation. **What do you dislike about Avetta?** I wish that as a contractor we were asked about our current working relationship with a new client prior to making an automatic connection. **What problems is Avetta solving and how is that benefiting you?** It helps us with maintaining compliance with our diverse clients. **Official Response from Sheila Tobin:** > Ryan, we appreciate your review, thank you for sharing your positive experience with Avetta. We understand your concern about the automatic connection process and I'm sharing your feedback with our internal teams. Thank you again for sharing your experience and helping improve! —The Avetta Team ### 34. Challenging Setup, Low Recommendation **Rating:** 0.5/5.0 stars **Reviewed by:** Johnna W. **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** I appreciate the feature that allows me to confirm which employees are eligible to work at my customer's job site. This functionality is particularly useful for managing and verifying compliance with site requirements, ensuring a seamless and compliant operation. **What do you dislike about Avetta?** I find the setup process challenging, especially with managing multiple email accounts and login credentials. It required me to go through them one by one, which was tedious. **What problems is Avetta solving and how is that benefiting you?** I use Avetta to access my customer's supply sites and verify employee eligibility for work on site. ### 35. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew H. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** I find the app to be very user friendly and easy to navigate. **What do you dislike about Avetta?** A few too many updates and alerts. I'd like to see less in my inbox. **What problems is Avetta solving and how is that benefiting you?** Avetta helps to maintain compliance status for my company, my vendors, and subcontractors. **Official Response from Sheila Tobin:** > Hi Matthew, Thanks for your review! We're glad to hear that you find Avetta user friendly and easy to navigate. We understand your concern about the frequency of updates and alerts, and we are continuously working to improve the user experience. Your feedback is valuable to us and has been shared to our internal teams. Thank you again for sharing your experience. —The Avetta Team ### 36. Overpriced **Rating:** 2.0/5.0 stars **Reviewed by:** Helen C. | administration, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Avetta?** The best thing about Avetta is the fact that we only have one customer left using the platform. **What do you dislike about Avetta?** Avetta is extremely expensive and does not supply any better service than lots of other less expensive platforms **What problems is Avetta solving and how is that benefiting you?** none ### 37. Theoretically good, bad in practice **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Avetta?** The concept of Avetta is amazing. The ability to connect contractors and customers on an industrial scale is wonderful. It really takes out a lot of the guess work. **What do you dislike about Avetta?** Their business model is upside down. Instead of charging the multimillion dollar contracting companies money, the brunt of the costs land on the clients using their services. **What problems is Avetta solving and how is that benefiting you?** Avetta employs a thorough vetting process to assess companies on safety and training matters. They maintain comprehensive records and are able to provide clear evidence to show why a particular contractor is the most suitable choice for a given job. **Official Response from Sheila Tobin:** > Thank you for your review! We're glad to hear that you find the concept of Avetta amazing and beneficial for connecting contractors and clients. We understand your frustration with the business model and the cost structure, and we will certainly take your feedback into account as we continue to evolve our services. Thank you again for sharing your experience. ### 38. Not easy to navigate and very poor customer service **Rating:** 2.5/5.0 stars **Reviewed by:** LEAH B. | HR & Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** I really can't think of much that I like. **What do you dislike about Avetta?** Very poor customer service. Too expensive and not easy to navigate **What problems is Avetta solving and how is that benefiting you?** Avetta has not solved any problems or issues for me. ### 39. Great Customer Service provided while registering in the portal. **Rating:** 5.0/5.0 stars **Reviewed by:** Susan A. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** Their Streamlined Compliance Management. **What do you dislike about Avetta?** As a beginner, the registration process was daunting. **What problems is Avetta solving and how is that benefiting you?** Avetta tracks expiration dates (COIs, safety manuals, OSHA logs, etc.) and alerts you before they expire. **Official Response from Sheila Tobin:** > Susan, thank you for your review! We appreciate your feedback on the registration process and are constantly striving to make it more user-friendly for beginners. We're pleased to hear that Avetta's ability to track expiration dates and provide alerts is solving problems for you and benefiting your compliance management. We value all feedback as it helps us identify areas for improvement, and we are committed to making our processes more efficient and user-friendly. Thank you again for sharing your thoughts. —The Avetta Team ### 40. Solid platform that makes it easy to track compliance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** Everything is amazingly color-coded. No more guessing on to what connections are compliant or need something done. I also enjoy the charts to make tracking EMR, TRIR, etc. as simple as it gets. Love the fact the industry average is there to keep tabs on how we stand with peers. **What do you dislike about Avetta?** We sometimes get random matches from contractors we're not doing any business with and that it gets billed to our account without approval. **What problems is Avetta solving and how is that benefiting you?** Keeping everything simple and to the point. Competitors sometimes have 4-5 different screens you gotta navigate through to finish a task. Not Avetta. Bing/bang/boom. **Official Response from Sheila Tobin:** > Thank you for leaving a review! We appreciate your feedback on the simplicity, efficiency and color coding of Avetta's platform. We apologize for any unauthorized billing and would like to assist you in resolving this issue. Please contact our support team for further assistance at support@avetta.com. Thank you again for your thoughtful review. —The Avetta Team ### 41. Very easy portal to use. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Carli M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** User friendly, very easy to navigate, and provides information that is needed. **What do you dislike about Avetta?** The membership price. It seems a little expensive. **What problems is Avetta solving and how is that benefiting you?** Safety. **Official Response from Sheila Tobin:** > Hi Carli, Thanks for your review! We're pleased to hear that you find Avetta easy to use and navigate. We understand your feedback about the membership price and we are always looking for ways to enhance the value of our solutions while keeping pricing competitive. Thank you again for sharing your experience. —The Avetta Team ### 42. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** I like the homepage and the My Tasks section. I am able to use the tabs on the side to find the sections I need. **What do you dislike about Avetta?** I don't like that I can't copy similar information between clients. If it is asking the same information that I have entered for others, I should be able to import it. **What problems is Avetta solving and how is that benefiting you?** NA **Official Response from Sheila Tobin:** > We're glad to hear that you find Avetta easy to use and that you like the homepage and My Tasks section. We appreciate your feedback about the ability to copy similar information between clients, and have shared your feedback with our internal teams for future improvements. Thank you again for sharing your experience. —The Avetta Team ### 43. Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrina B. | Sales Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Avetta?** I like how easy it is to update and navigate. I can tell at a glance what is out of compliance and what needs to be updated. It also sends regular communication about the compliance, making it easier to assign to other internal parties. **What do you dislike about Avetta?** I really don't like updating my insurance section. It has each section in a different area and I have to upload the same document for those different areas. It would be much faster if I could fill it out all at once, upload multiple documents and be on my way. **What problems is Avetta solving and how is that benefiting you?** It certainly cuts down on confusion that I would have to deal with if I were trading back and forth emails as I am with some customers. **Official Response from Kendra Plesant:** > Thank you for your feedback! We’re glad you find Avetta easy to navigate and that it helps streamline compliance updates and communication. We understand the frustration with the insurance section and appreciate your suggestion for a more efficient upload process. It’s great to hear Avetta is reducing email back-and-forth and making compliance management smoother for you! ### 44. For Compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Avetta?** The customer support was excellent, once I learned how to use the Portal it was easy enough, I have to use it whenever we need a compliance update **What do you dislike about Avetta?** It was hard to initially complete a submission; in the end it worked out and I was satisfied with the process **What problems is Avetta solving and how is that benefiting you?** We are now compliant **Official Response from Sheila Tobin:** > Thank you for your review! We're glad to hear that you found our customer support excellent and that you were able to navigate the Portal easily once you got the hang of it. We value all feedback as it helps us identify areas for improvement, and we are committed to making our processes more efficient and user-friendly. Thank you again for sharing your thoughts. —The Avetta Team ### 45. Avetta is easy to use and helpful when making updates **Rating:** 5.0/5.0 stars **Reviewed by:** Emily W. | Assistant Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Avetta?** We love that we are notified right away when something is out of compliance or needs attention. It is obvious that this is monitored closely and is beneficial to us in our relationship with our clients, so we can take action promptly. The platform is very user friendly and easy to navigate, compared to many other similar platforms. **What do you dislike about Avetta?** The only downside is how quickly it reviews your information, honestly. Sometimes you'll submit something you've been working on for days and within minutes it will reject it. It's really a positive but it's kind of soul crushing at times. **What problems is Avetta solving and how is that benefiting you?** Communicating our risk scores to our clients in an efficient manner. **Official Response from Kendra Plesant:** > We appreciate your feedback and are glad to hear you have seen our updates helpful. We appreciate your partnership and will take your feedback as we continue to make improvements. Thanks! ### 46. Can sometimes be very frustrating. **Rating:** 2.0/5.0 stars **Reviewed by:** Chuck E. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Avetta?** The people in Worker Management are friendly and helpful. **What do you dislike about Avetta?** The virtyal assistant is useless and very frustrating. It has mis-interpreted me may times and simply hung up the phone. On average it takes three calls before I can get to someone that can help. You need some REAL PEOPLE to answer the phone. Better spoken English would help. Sopmetimes it is near impossible to understand what is being said. **What problems is Avetta solving and how is that benefiting you?** My job is to keep my company compliant. You have some outstanding customer service reps who are very helpful. You need more of them and you need to get rid of the virtual assistant. Keeping my company compliant helps our business to grow. **Official Response from Kendra Plesant:** > Hi Chuck, thank you for your response. We appreciate your feedback on the Virtual Assistant and will take it into consideration as we work to improve the capabilities. ### 47. The system is very thorough and challenges you to be better. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Avetta?** The Avetta system holds you to account and ensures you are in tune with the latest developments. It also gives the clients the ability to ensure consistence among its suppliers, which in turn keeps the level playing fields for tendering. Although the system has been quite easy to use and interact with, the support team have been good to deal with when we have needed assistance **What do you dislike about Avetta?** When we first dealt with Avetta it was not clear that the documentation needed to our generic versions. Our first interaction was due to our engagement with Fortescue and we were under the impression all the documents needed to based on our FMG Operations. We then had to resubmit everything in a generic format which was quite time consuming. **What problems is Avetta solving and how is that benefiting you?** Avetta registration is a client driven requirement for PPS and we bennefit from the requirements being an even playing field across all ocntractors **Official Response from Kendra Plesant:** > We appreciate your feedback and glad the support team has been helpful. Thank you for being an Avetta customer! ### 48. Training simple **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** Avetta makes is simple and easy to train employees. **What do you dislike about Avetta?** Need to be able to assign employee extra trainings, and send out notifications when trainings are due **What problems is Avetta solving and how is that benefiting you?** Makes it simple and easy for us to work as contractors for different companies using the system. **Official Response from Sheila Tobin:** > Thank you for sharing your positive experience with using Avetta for employee training. We understand the importance of being able to assign extra trainings and sending out notifications, and we will work on enhancing these features to better meet your needs. Thank you again for reviewing Avetta and helping us improve. —The Avetta Team ### 49. Risk and Compliance soft you can trust **Rating:** 5.0/5.0 stars **Reviewed by:** Luis S. | Intermodal Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Avetta?** I have been using Avetta for a couple of years now, I really like the way they have the questionnaires set up, ease of access to non finished questions and its customer support. I have contacted customer support on a few times and they are always quick to repply and help you navigate through the issues. **What do you dislike about Avetta?** The software is a bit strict on YES/NO questions that may benefit on a text field that can help explain why you chose that option. **What problems is Avetta solving and how is that benefiting you?** The system allows the user to identify ptential flaws in risk management and basically points you in the right direction to correct them. **Official Response from Kendra Plesant:** > Thank you for your feedback! We’re glad you find Avetta’s platform and support helpful. We appreciate your suggestion on adding a text field for YES/NO questions and will share it with our team. If you have any other insights, feel free to reach out to supplierrelations@avetta.com. ### 50. My experience with Avetta has been a smooth when processing documents I would recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Simone H. | Administrative Assistant , Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Avetta?** The checks and balances system that is in place to prevent errors. I also like the customer service turnaround time for compliance **What do you dislike about Avetta?** Lengthy process when becoming compliant. **What problems is Avetta solving and how is that benefiting you?** Becoming compliant in a timely fashion. No delays. Understanding our status in real time. **Official Response from Sheila Tobin:** > Simone, Thanks for reviewing Avetta! We're thrilled to hear that you would recommend Avetta and that you appreciate our checks and balances system and customer service turnaround time. We understand the challenges of the compliance process and are focused on providing a timely and efficient experience for our customers. Thank you for sharing your feedback! —The Avetta Team ## Avetta Discussions - [What is Avetta used for?](https://www.g2.com/discussions/what-is-avetta-used-for) - 1 comment - [View Avetta pricing details and edition comparison](https://www.g2.com/products/avetta-avetta/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+03%3A12%3A02+-0500&secure%5Bsession_id%5D=dfe566ef-7a88-4f5b-9b45-781e039635ae&secure%5Btoken%5D=6e921521c3730e349e17767a98a2cfbad266b55b8e075706501c83debcc844eb&format=llm_user) ## Avetta Integrations - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) ## Avetta Features **Management** - Approval - Communication - Documents **Platform Basics** - Interoperability - Performance - Portal **Health & Safety** - Job Hazards - Ergonomics - Training **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility - Data Security **Data Collection** - Data Types - Data Sources - Third Party **Onboarding - Contractor Risk Management** - Workflow Managment - Compliance Verification **Performance** - Evaluation - Selection - Risk Management **Platform Performance** - Reporting - Application Monitoring **Services** - Implementation - Training & Learning - Customer Support - Professional Services **Reporting** - Ratings - Investment - Public **Document Management - Contractor Risk Management** - Analysis - Repository **Supplier Information** - Profiles - Qualifications - History **Platform Functionality** - Document management - Requalification - Compliance **Audit & Inspections** - Templates - Workflows - Corrective Actions **Integration** - Governance, Risk & Compliance - Finance - Environmental, Quality and Safety Management **Risk Management - Contractor Risk Management** - Performance Monitoring - Risk Reporting **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Onsite Monitoring **Risk Management** - Assessments - Operational Risk - Supplier Evaluation **Risk Management - Environmental, Social, and Governance (ESG) Reporting** - Communications - Risk Identification - Risk Assessment - Strategic Planning **Data Security** - Data Security **Reporting & Analytics** - Injury & Ilness - Sustainability - Near Miss - Performance **Generative AI** - AI Text Summarization **Reporting - Environmental, Social, and Governance (ESG) Reporting** - Benchmarking & Competitive Analysis - Actionable Insights - Performance Tracking - Compliance Reporting **Compliance** - Standards & Regulations - Permits - Certifications **Generative AI - Environmental Health and Safety** - Text Summarization ## Top Avetta Alternatives - [ISNetworld](https://www.g2.com/products/isnetworld/reviews) - 3.4/5.0 (15 reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - 4.1/5.0 (739 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews)