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Best Patient Engagement Software with Patient Portal / Patient Communication Capabilities

Below are the top-rated Patient Engagement Software with Patient Portal / Patient Communication capabilities, as verified by G2’s Research team. Real users have identified Patient Portal / Patient Communication as an important function of Patient Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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116 Listings in Patient Engagement Available
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Birdeye
By Birdeye
(3,143)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Patient Engagement software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
    • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
    • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,096
    Helpful
    1,059
    Review Management
    972
    Customer Support
    690
    Reviews
    606
    Cons
    Missing Features
    201
    Review Management
    183
    Integration Issues
    151
    Learning Curve
    136
    Limitations
    131
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    8.8
    Workflow Management
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Patient Satisfaction Management
    Average: 8.4
    8.8
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
  • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
  • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,096
Helpful
1,059
Review Management
972
Customer Support
690
Reviews
606
Cons
Missing Features
201
Review Management
183
Integration Issues
151
Learning Curve
136
Limitations
131
Birdeye features and usability ratings that predict user satisfaction
8.8
Workflow Management
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 8.7
8.9
Patient Satisfaction Management
Average: 8.4
8.8
Patient Communications
Average: 8.7
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,296 Twitter followers
LinkedIn® Page
www.linkedin.com
1,264 employees on LinkedIn®
eClinicalWorks
By eClinicalWorks
(148)3.6 out of 5
Save to My Lists
Entry Level Price:$449.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been

    Users
    • Medical Assistant
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 53% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • eClinicalWorks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Comprehensive Features
    2
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Implementation Ease
    2
    Cons
    Poor Customer Support
    1
    Poor Responsiveness
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • eClinicalWorks features and usability ratings that predict user satisfaction
    8.0
    Workflow Management
    Average: 8.7
    7.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Patient Satisfaction Management
    Average: 8.4
    8.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    eClinicalWorks
    Year Founded
    1999
    HQ Location
    Westborough, MA
    Twitter
    @eClinicalWorks
    21,534 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,025 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been

Users
  • Medical Assistant
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 53% Small-Business
  • 30% Mid-Market
eClinicalWorks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Comprehensive Features
2
Customer Support
2
Ease of Use
2
Helpful
2
Implementation Ease
2
Cons
Poor Customer Support
1
Poor Responsiveness
1
eClinicalWorks features and usability ratings that predict user satisfaction
8.0
Workflow Management
Average: 8.7
7.2
Has the product been a good partner in doing business?
Average: 8.7
8.5
Patient Satisfaction Management
Average: 8.4
8.0
Patient Communications
Average: 8.7
Seller Details
Seller
eClinicalWorks
Year Founded
1999
HQ Location
Westborough, MA
Twitter
@eClinicalWorks
21,534 Twitter followers
LinkedIn® Page
www.linkedin.com
5,025 employees on LinkedIn®
Read eClinicalWorks Reviews

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Klara
By Klara
(101)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Patient Engagement software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Klara Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    31
    Ease of Use
    29
    Patient Communication
    29
    Texting Communication
    17
    Messaging Features
    15
    Cons
    Messaging Issues
    10
    Communication Issues
    8
    Limited Features
    7
    Limited Messaging Features
    5
    Scheduling Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Klara features and usability ratings that predict user satisfaction
    9.2
    Workflow Management
    Average: 8.7
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Patient Satisfaction Management
    Average: 8.4
    9.3
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Klara
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    Twitter
    @Klara
    268 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational effi

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
Klara Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
31
Ease of Use
29
Patient Communication
29
Texting Communication
17
Messaging Features
15
Cons
Messaging Issues
10
Communication Issues
8
Limited Features
7
Limited Messaging Features
5
Scheduling Issues
5
Klara features and usability ratings that predict user satisfaction
9.2
Workflow Management
Average: 8.7
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.9
Patient Satisfaction Management
Average: 8.4
9.3
Patient Communications
Average: 8.7
Seller Details
Seller
Klara
Company Website
Year Founded
2013
HQ Location
New York, NY
Twitter
@Klara
268 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
Get a quote
Practice Better
By Green Patch Inc
(241)4.8 out of 5
Optimized for quick response
6th Easiest To Use in Patient Engagement software
Save to My Lists
DealsSpecial offer!
25% off: $108.75/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Practice Better is the leading all-in-one practice management software solution transforming how health and wellness professionals run their practices and support their clients. Trusted by group an

    Users
    • Registered Dietitian
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Alternative Medicine
    Market Segment
    • 100% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Practice Better is a software platform designed for client management, scheduling, communication, and data tracking in medical practices.
    • Users like the user-friendly interface, the ability to automate tasks, the comprehensive features, and the responsive customer service that Practice Better provides.
    • Reviewers experienced issues with the inability to sync with Google Calendar, lack of clarity in reports, limitations in customization, and difficulties in navigating certain tasks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Practice Better Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    173
    Features
    100
    Efficiency
    98
    Customer Support
    61
    Easy Integrations
    60
    Cons
    Missing Features
    63
    Not User-Friendly
    44
    Limited Features
    39
    Integration Issues
    35
    Expensive
    28
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Practice Better features and usability ratings that predict user satisfaction
    8.6
    Workflow Management
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Patient Satisfaction Management
    Average: 8.4
    9.1
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Green Patch Inc
    Company Website
    Year Founded
    2014
    HQ Location
    Toronto, ON, CA
    Twitter
    @thatcleanlife
    4,946 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Practice Better is the leading all-in-one practice management software solution transforming how health and wellness professionals run their practices and support their clients. Trusted by group an

Users
  • Registered Dietitian
  • Owner
Industries
  • Health, Wellness and Fitness
  • Alternative Medicine
Market Segment
  • 100% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Practice Better is a software platform designed for client management, scheduling, communication, and data tracking in medical practices.
  • Users like the user-friendly interface, the ability to automate tasks, the comprehensive features, and the responsive customer service that Practice Better provides.
  • Reviewers experienced issues with the inability to sync with Google Calendar, lack of clarity in reports, limitations in customization, and difficulties in navigating certain tasks.
Practice Better Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
173
Features
100
Efficiency
98
Customer Support
61
Easy Integrations
60
Cons
Missing Features
63
Not User-Friendly
44
Limited Features
39
Integration Issues
35
Expensive
28
Practice Better features and usability ratings that predict user satisfaction
8.6
Workflow Management
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.1
Patient Satisfaction Management
Average: 8.4
9.1
Patient Communications
Average: 8.7
Seller Details
Seller
Green Patch Inc
Company Website
Year Founded
2014
HQ Location
Toronto, ON, CA
Twitter
@thatcleanlife
4,946 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
Get a quote
Pabau
By Pabau
(175)4.7 out of 5
12th Easiest To Use in Patient Engagement software
Save to My Lists
Entry Level Price:Starting at $28.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pabau is an all-in-one practice management software that is revolutionizing how healthcare businesses and med spas operate and grow. With over 2,000 practices worldwide, our system serves as the missi

    Users
    • Director
    • Owner
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 99% Small-Business
    • 1% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Pabau is a comprehensive platform designed to streamline clinic operations, offering features such as scheduling, patient record keeping, treatment notes, and patient journey tracking.
    • Users frequently mention the platform's ease of use, extensive functionality, and exceptional customer support, with many praising the system's ability to adapt to their business needs and improve efficiency.
    • Reviewers noted that the platform can be overwhelming due to the sheer number of features, requires a learning curve to get acquainted with, and some users experienced technical glitches and issues with certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pabau Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Customer Support
    40
    Helpful
    34
    Features
    30
    Efficiency
    20
    Cons
    Technical Issues
    14
    Complex Setup
    11
    Learning Curve
    9
    Poor Customer Support
    9
    Software Bugs
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pabau features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Patient Satisfaction Management
    Average: 8.4
    9.4
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pabau
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @PabauCRM
    695 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    200 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pabau is an all-in-one practice management software that is revolutionizing how healthcare businesses and med spas operate and grow. With over 2,000 practices worldwide, our system serves as the missi

Users
  • Director
  • Owner
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 99% Small-Business
  • 1% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Pabau is a comprehensive platform designed to streamline clinic operations, offering features such as scheduling, patient record keeping, treatment notes, and patient journey tracking.
  • Users frequently mention the platform's ease of use, extensive functionality, and exceptional customer support, with many praising the system's ability to adapt to their business needs and improve efficiency.
  • Reviewers noted that the platform can be overwhelming due to the sheer number of features, requires a learning curve to get acquainted with, and some users experienced technical glitches and issues with certain features.
Pabau Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Customer Support
40
Helpful
34
Features
30
Efficiency
20
Cons
Technical Issues
14
Complex Setup
11
Learning Curve
9
Poor Customer Support
9
Software Bugs
9
Pabau features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.1
Patient Satisfaction Management
Average: 8.4
9.4
Patient Communications
Average: 8.7
Seller Details
Seller
Pabau
Year Founded
2012
HQ Location
London, England
Twitter
@PabauCRM
695 Twitter followers
LinkedIn® Page
www.linkedin.com
200 employees on LinkedIn®
Read Pabau Reviews
Luma Health
By Luma Health
(83)4.8 out of 5
14th Easiest To Use in Patient Engagement software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrati

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 58% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Luma Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Appointment Scheduling
    1
    Communication
    1
    Customer Communication
    1
    Customer Support
    1
    Cons
    Limited Messaging Features
    2
    Messaging Issues
    2
    Call Issues
    1
    Communication Issues
    1
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Luma Health features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Patient Satisfaction Management
    Average: 8.4
    9.8
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Luma Health
    Year Founded
    2015
    HQ Location
    San Mateo, California
    Twitter
    @lumahealthhq
    698 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrati

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 58% Mid-Market
  • 39% Small-Business
Luma Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Appointment Scheduling
1
Communication
1
Customer Communication
1
Customer Support
1
Cons
Limited Messaging Features
2
Messaging Issues
2
Call Issues
1
Communication Issues
1
Connectivity Issues
1
Luma Health features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 8.7
9.5
Patient Satisfaction Management
Average: 8.4
9.8
Patient Communications
Average: 8.7
Seller Details
Seller
Luma Health
Year Founded
2015
HQ Location
San Mateo, California
Twitter
@lumahealthhq
698 Twitter followers
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®
Read Luma Health Reviews
Salesforce Health Cloud
By Salesforce
(35)3.8 out of 5
View top Consulting Services for Salesforce Health Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Health Cloud is the trusted, connected platform to power the business of health and life sciences. By bringing together clinical and non-clinical data into a single source of truth, Health Cloud helps

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 46% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Health Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Ease of Use
    1
    Easy Integrations
    1
    Educational Resources
    1
    Features
    1
    Cons
    Expensive
    2
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Health Cloud features and usability ratings that predict user satisfaction
    10.0
    Workflow Management
    Average: 8.7
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Patient Satisfaction Management
    Average: 8.4
    8.3
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,242 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,543 employees on LinkedIn®
    Ownership
    NYSE:CRM
Product Description
How are these determined?Information
This description is provided by the seller.

Health Cloud is the trusted, connected platform to power the business of health and life sciences. By bringing together clinical and non-clinical data into a single source of truth, Health Cloud helps

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 46% Enterprise
  • 34% Mid-Market
Salesforce Health Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Ease of Use
1
Easy Integrations
1
Educational Resources
1
Features
1
Cons
Expensive
2
Integration Issues
1
Salesforce Health Cloud features and usability ratings that predict user satisfaction
10.0
Workflow Management
Average: 8.7
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.3
Patient Satisfaction Management
Average: 8.4
8.3
Patient Communications
Average: 8.7
Seller Details
Seller
Salesforce
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Read Salesforce Health Cloud Reviews
Relatient
By Relatient, Inc.
(27)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best-in-class patient self-

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 52% Small-Business
    • 41% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Relatient features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Patient Satisfaction Management
    Average: 8.4
    7.8
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Relatient, Inc.
    Year Founded
    2012
    HQ Location
    Franklin, TN
    Twitter
    @Relatient
    1,137 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    239 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At Relatient, we believe that the key to better health is better access. Better access lies at the intersection of scheduling and communication. Our Dash® platform combines best-in-class patient self-

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 52% Small-Business
  • 41% Mid-Market
Relatient features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 8.7
9.4
Patient Satisfaction Management
Average: 8.4
7.8
Patient Communications
Average: 8.7
Seller Details
Seller
Relatient, Inc.
Year Founded
2012
HQ Location
Franklin, TN
Twitter
@Relatient
1,137 Twitter followers
LinkedIn® Page
www.linkedin.com
239 employees on LinkedIn®
Read Relatient Reviews
Solutionreach
By Solutionreach
(167)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

    Users
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Solutionreach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Communication Ease
    1
    Communication Efficiency
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Billing Issues
    1
    Communication Issues
    1
    Cost Increase
    1
    Customer Service Issues
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Solutionreach features and usability ratings that predict user satisfaction
    8.3
    Workflow Management
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.3
    Patient Satisfaction Management
    Average: 8.4
    8.4
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Solutionreach
    Company Website
    Year Founded
    2000
    HQ Location
    Lehi, UT
    Twitter
    @solutionreach
    1,863 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    343 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use

Users
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
Solutionreach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Communication Ease
1
Communication Efficiency
1
Customer Support
1
Ease of Use
1
Cons
Billing Issues
1
Communication Issues
1
Cost Increase
1
Customer Service Issues
1
Expensive
1
Solutionreach features and usability ratings that predict user satisfaction
8.3
Workflow Management
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 8.7
8.3
Patient Satisfaction Management
Average: 8.4
8.4
Patient Communications
Average: 8.7
Seller Details
Seller
Solutionreach
Company Website
Year Founded
2000
HQ Location
Lehi, UT
Twitter
@solutionreach
1,863 Twitter followers
LinkedIn® Page
www.linkedin.com
343 employees on LinkedIn®
Artera
By Artera
(70)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annuall

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 64% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Artera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Communication Efficiency
    1
    Customer Communication
    1
    Patient Communication
    1
    Texting Feature
    1
    Cons
    Messaging Issues
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Artera features and usability ratings that predict user satisfaction
    9.8
    Workflow Management
    Average: 8.7
    9.9
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Patient Satisfaction Management
    Average: 8.4
    10.0
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Artera
    Year Founded
    2015
    HQ Location
    Santa Barbara, US
    Twitter
    @Artera_io
    812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 800+ healthcare systems and federal agencies to facilitate approximately 2 billion communications annuall

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 64% Mid-Market
  • 23% Enterprise
Artera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Communication Efficiency
1
Customer Communication
1
Patient Communication
1
Texting Feature
1
Cons
Messaging Issues
1
Scheduling Issues
1
Artera features and usability ratings that predict user satisfaction
9.8
Workflow Management
Average: 8.7
9.9
Has the product been a good partner in doing business?
Average: 8.7
10.0
Patient Satisfaction Management
Average: 8.4
10.0
Patient Communications
Average: 8.7
Seller Details
Seller
Artera
Year Founded
2015
HQ Location
Santa Barbara, US
Twitter
@Artera_io
812 Twitter followers
LinkedIn® Page
www.linkedin.com
341 employees on LinkedIn®
Read Artera Reviews
Tebra (previously Kareo + PatientPop)
By Tebra
(234)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Efficiency
    17
    Helpful
    16
    Simple
    14
    Scheduling
    12
    Cons
    Missing Features
    23
    Limited Features
    18
    Technical Issues
    17
    Poor Customer Support
    14
    Customer Service Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    7.8
    Workflow Management
    Average: 8.7
    8.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.0
    Patient Satisfaction Management
    Average: 8.4
    8.2
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, California, United States
    Twitter
    @TebraOfficial
    11,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Efficiency
17
Helpful
16
Simple
14
Scheduling
12
Cons
Missing Features
23
Limited Features
18
Technical Issues
17
Poor Customer Support
14
Customer Service Issues
13
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
7.8
Workflow Management
Average: 8.7
8.2
Has the product been a good partner in doing business?
Average: 8.7
8.0
Patient Satisfaction Management
Average: 8.4
8.2
Patient Communications
Average: 8.7
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, California, United States
Twitter
@TebraOfficial
11,190 Twitter followers
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
Get a quote
Doctible
By Doctible
(16)4.5 out of 5
8th Easiest To Use in Patient Engagement software
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for it

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 81% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Doctible Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Review Increase
    5
    Patient Communication
    4
    Communication Efficiency
    2
    Review Management
    2
    Cons
    Messaging Issues
    2
    Limited Customization
    1
    Missing Features
    1
    Review Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Doctible features and usability ratings that predict user satisfaction
    10.0
    Workflow Management
    Average: 8.7
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    10.0
    Patient Satisfaction Management
    Average: 8.4
    9.5
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Doctible
    Company Website
    Year Founded
    2013
    HQ Location
    San Diego, CA
    Twitter
    @doctible
    447 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for it

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 81% Small-Business
  • 19% Mid-Market
Doctible Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Review Increase
5
Patient Communication
4
Communication Efficiency
2
Review Management
2
Cons
Messaging Issues
2
Limited Customization
1
Missing Features
1
Review Management
1
Doctible features and usability ratings that predict user satisfaction
10.0
Workflow Management
Average: 8.7
10.0
Has the product been a good partner in doing business?
Average: 8.7
10.0
Patient Satisfaction Management
Average: 8.4
9.5
Patient Communications
Average: 8.7
Seller Details
Seller
Doctible
Company Website
Year Founded
2013
HQ Location
San Diego, CA
Twitter
@doctible
447 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Get a quote
MEDENT
By MEDENT
(23)4.8 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Better connections start with MEDENT. At MEDENT, our mission is to support value-based care. Our unique "All-In-One" EHR system is designed to help practices seamlessly organize, analyze and share p

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MEDENT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    8
    Customizability
    3
    Efficiency
    3
    Helpful
    3
    Cons
    Integration Issues
    2
    Interface Issues
    2
    Limited Functionality
    2
    Complex Interface
    1
    Difficult Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MEDENT features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.7
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    6.7
    Patient Satisfaction Management
    Average: 8.4
    9.1
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MEDENT
    Company Website
    Year Founded
    1968
    HQ Location
    Auburn, New York
    LinkedIn® Page
    www.linkedin.com
    109 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Better connections start with MEDENT. At MEDENT, our mission is to support value-based care. Our unique "All-In-One" EHR system is designed to help practices seamlessly organize, analyze and share p

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
MEDENT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
8
Customizability
3
Efficiency
3
Helpful
3
Cons
Integration Issues
2
Interface Issues
2
Limited Functionality
2
Complex Interface
1
Difficult Navigation
1
MEDENT features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.7
9.3
Has the product been a good partner in doing business?
Average: 8.7
6.7
Patient Satisfaction Management
Average: 8.4
9.1
Patient Communications
Average: 8.7
Seller Details
Seller
MEDENT
Company Website
Year Founded
1968
HQ Location
Auburn, New York
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®
Get a quote
SimplePractice
By SimplePractice
(120)4.1 out of 5
Save to My Lists
Entry Level Price:Starting at $29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their busi

    Users
    • Therapist
    • Owner
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SimplePractice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Document Management
    17
    Efficiency
    13
    Setup Ease
    11
    Billing
    10
    Cons
    Missing Features
    15
    Limited Features
    12
    Expensive
    8
    Limited Customization
    7
    Limited Options
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SimplePractice features and usability ratings that predict user satisfaction
    8.7
    Workflow Management
    Average: 8.7
    7.8
    Has the product been a good partner in doing business?
    Average: 8.7
    7.8
    Patient Satisfaction Management
    Average: 8.4
    8.1
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SimplePractice
    Year Founded
    2012
    HQ Location
    Santa Monica, California
    Twitter
    @simplepractice
    2,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    507 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their busi

Users
  • Therapist
  • Owner
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
SimplePractice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Document Management
17
Efficiency
13
Setup Ease
11
Billing
10
Cons
Missing Features
15
Limited Features
12
Expensive
8
Limited Customization
7
Limited Options
5
SimplePractice features and usability ratings that predict user satisfaction
8.7
Workflow Management
Average: 8.7
7.8
Has the product been a good partner in doing business?
Average: 8.7
7.8
Patient Satisfaction Management
Average: 8.4
8.1
Patient Communications
Average: 8.7
Seller Details
Seller
SimplePractice
Year Founded
2012
HQ Location
Santa Monica, California
Twitter
@simplepractice
2,419 Twitter followers
LinkedIn® Page
www.linkedin.com
507 employees on LinkedIn®
Read SimplePractice Reviews
Mend
By Mendfamily
(110)4.7 out of 5
Save to My Lists
DealsSpecial offer!
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mend is a Telehealth platform for the modern practice. With a platform offering both free and scalable enterprise solutions, any size practice can build a successful telehealth program with Mend. Conn

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Mental Health Care
    Market Segment
    • 45% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Communication
    3
    Patient Communication
    3
    Telehealth Services
    3
    Appointment Scheduling
    2
    Cons
    Technical Issues
    2
    Call Issues
    1
    Connectivity Issues
    1
    Delays
    1
    Email Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mend features and usability ratings that predict user satisfaction
    9.3
    Workflow Management
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Patient Satisfaction Management
    Average: 8.4
    9.5
    Patient Communications
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mendfamily
    Year Founded
    2014
    HQ Location
    Orlando, Florida
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mend is a Telehealth platform for the modern practice. With a platform offering both free and scalable enterprise solutions, any size practice can build a successful telehealth program with Mend. Conn

Users
No information available
Industries
  • Hospital & Health Care
  • Mental Health Care
Market Segment
  • 45% Small-Business
  • 35% Mid-Market
Mend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Communication
3
Patient Communication
3
Telehealth Services
3
Appointment Scheduling
2
Cons
Technical Issues
2
Call Issues
1
Connectivity Issues
1
Delays
1
Email Issues
1
Mend features and usability ratings that predict user satisfaction
9.3
Workflow Management
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 8.7
9.4
Patient Satisfaction Management
Average: 8.4
9.5
Patient Communications
Average: 8.7
Seller Details
Seller
Mendfamily
Year Founded
2014
HQ Location
Orlando, Florida
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
Read Mend Reviews
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