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SimplePractice Reviews & Product Details

SimplePractice Overview

What is SimplePractice?

SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself.

SimplePractice Details
Languages Supported
English
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Product Description

SimplePractice is an industry-leading practice management software for therapists to manage their businesses, with features like AutoPay, online booking, and customizable therapy notes.


Seller Details
Year Founded
2012
HQ Location
Santa Monica, California
Twitter
@simplepractice
2,419 Twitter followers
LinkedIn® Page
www.linkedin.com
507 employees on LinkedIn®

Edgar R.
ER
Overview Provided by:

Recent SimplePractice Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Expensive but smooth"
Ease of use, UX, all-in-one system, responsive support.
Stephanie W.
SW
Stephanie W.Small-Business (50 or fewer emp.)
5.0 out of 5
"EHR"
The functionality of the program. Everything is in one location. I like that I can customize my client paperwork.
V. H.
VH
V. H.Small-Business (50 or fewer emp.)
5.0 out of 5
"I am an Associate Marriage and Family therapist. Simple practice is efficient and easy to use."
The availble formatting for notes like "Wiley" makes treatment plan creation a much easier experience than it has been for me in the past. I enjoy ...
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SimplePractice Media

SimplePractice Demo - Your all-in-one EHR solution
Your all-in-one EHR solution
SimplePractice Demo - Stress-free Telehealth directly from your EHR
Stress-free Telehealth directly from your EHR
SimplePractice Demo - Provide seamless client care from anywhere
Provide seamless client care from anywhere
SimplePractice Demo - Notes and documentation made simple
Notes and documentation made simple
SimplePractice Demo - More auto reminders means less no-shows
More auto reminders means less no-shows
Answer a few questions to help the SimplePractice community
Have you used SimplePractice before?
Yes

Video Reviews

120 SimplePractice Reviews

4.1 out of 5
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120 SimplePractice Reviews
4.1 out of 5
120 SimplePractice Reviews
4.1 out of 5

SimplePractice Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SimplePracticeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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V. H.
VH
Associate Marriage And Family Therapist #126509
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SimplePractice?

The availble formatting for notes like "Wiley" makes treatment plan creation a much easier experience than it has been for me in the past. I enjoy the layout of Simple practice, it is very easy to navigate. Clients are able to contact you via messaging and you are able to conduct HIPPA approved virtual telehealth sessions. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

Simple practice undergoes many system uploads. At times these can interfere with how I am used to using it. That being said, the upgrades are good. And I am pleased with the final product. Sometimes there are system interruptions, which can be a hassell. But those are very rare. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

Treatment plan construction. Scheduling. Organzing case loads. Keeping up to date with required treatment plan reviewing. Client contact. Review collected by and hosted on G2.com.

ShermeliaCounsels D.
SD
Licensed Professional Counselor Associate & Receptionist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about SimplePractice?

It has an updated operating system that feels modern. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

Too expensive and the base package is trash. You don't get the full basics which would be an appointment calendar that syncs and a private portal for communication and billing for direct payments. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

It solved no problems which is why I left the platform. The base product doesn't have the basics and the mid tier comes with junk I don't need like a Telehealth platform that is subpar to Zoom. Review collected by and hosted on G2.com.

Stephanie O.
SO
Group Fitness Instructor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about SimplePractice?

Very easy to udnerstand and use. I was able to quickly implement the program without any additional support, but support was offered continually throughout the process. I use it daily and take advanatge of the EHR and professional website. This is my first EHR as a private practice, but it much more user friendly than other EHR's I've used at other agencies. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

I'll complain about the cost beacuse the economy is currently rough for small business owners- not necessarily Simple Practice's fault. For a signle user and self-pay only it is reasonable, but if I ever grow it will require more financial investiment that I don't have (but hope to!). Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

It is a HIPAA Compliant space for all of my EHR needs: scheduling, docuementation, and messaging. Review collected by and hosted on G2.com.

AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SimplePractice?

I love that SimplePractice has everything in one platform. It saves me a lot of time. I don't have to worry about clients getting appointment reminders. I also love that the system can load preview notes. I save a lot of time writing my notes. I love being able to create my own documents. I love that I can add homework to my clients using the portal. I love that I have also gotten referrals with the Monarch directory. Their customer support was also beneficial and solved my issue extremely fast. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

I wished that when I was sending documents I could unmark the documents all at once, instead of having to unmarked one by one. I wish creating a document could be easier and I had the option to add the signature feature to any documents that I wanted. I wished telehealth could have more features. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

I love how it has everything I need in one place as a Professional clinical counselor (EHR, appointment reminders, creating documents, uploading homework, Monarch directory). I love how it is HIPAA compliant and their messenger too. I feel safe using SimplePractice for that reason. Review collected by and hosted on G2.com.

Constance W.
CW
Hairstylist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SimplePractice?

I love that I am able to utilize SimplePractice as a provisionally licensed LPC-A with a private practice. Everything from booking abilities, professional website, reports, case management, and accounting are provided for through this platform, and easy to use. I truly only use SimplePractice to manage my practice. I am forever grateful! Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

I just wish I was able to get help with Track Your Hours without having to create a separate email/profile. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

With so much to manage, SimplePractice helps me be more efficient in my day to day business—so I can spend more time with clients and other things outside of work. Automated features for billing, generating invoices, and creating appointment reminders mean less labor for me and no need to hire an administrative employee. Billing is easy to generate and send to clients quickly, or on the go if needed. Because I am a full time school counselor in the public school setting, I'm limited on time and resources. Using this EHR gives me the option to run a virtual practice, eliminating the need for office related expenses like rent and utilities. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SimplePractice?

One of the best things is the ease of communication with clients. I really like that I can very easily send appointment reminders, new client paperwork, and other things quickly with one or two steps.

Billing, calendar, and client management is all integrated in one product. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

I don't like that I would have to pay for the highest level of features to upload my Google calendar. That seems ridiculous to me. I am a solo practitioner and I also work on one of the online therapy platforms. I really need that functionality but don't want to have to pay so much extra for it. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

Simple Practice is my total solution for my private practice. I use it for everything.

It does a lot of things for me, but the most important one is giving me a little peace of mind in keeping track of appointments, records, and billing. It's all in one place. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about SimplePractice?

Ease of use, UX, all-in-one system, responsive support. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

Nickel and diming for features that should be standard. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

Full EHR and billing. Review collected by and hosted on G2.com.

Jennifer B.
JB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SimplePractice?

SimplePractice is easy to use, and effective for all of my small private practice needs, including invoicing, billing and creating a professional website. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

Overall, I don't feel that there are any downsides to using SimplePractice. There is a credit card fee associated with collecting payments, however, this is common for most electronic payment systems. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

SimplePractice is always attempting to keep systems up-to-date, which allows the users to be up-to-date with HIPAA protocols and laws. SimplePractice is always offering continuing education learning opportunities, which benefits the growth and knowledge of SimplePractice and also the practitioners who use the EHR system. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SimplePractice?

I find it very user friendly and intuitive, from creating forms, to billing, and documentation. Filing claims for insurance is as easy as a few clicks, and remittances are easily transferred and allocated to client billing statements making the process extremely smooth. I also enjoy the ability to review previous notes or view the current treatment plan while filling out session notes. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

In creating forms (assessments or intake), it can be cumbersome to move around the items--often this takes a lot of time on longer forms. I wish I could be able to create a new field (question, radio button etc) anywhere in the form without having to drag it around to the right spot. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

Tracking client billing and insurance claims; sending paperwork to clients for review or signature, and the new measures feature Review collected by and hosted on G2.com.

Paige F.
PF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SimplePractice?

I like how everything is in one place! I just started my private practice and love how I can do my documentation, billing, and insurance claims all in one spot. I was scared to deal with insurance, but simple practice helps keep things organized. I enjoy the free webinars that help me learn new tips and tricks as well. Review collected by and hosted on G2.com.

What do you dislike about SimplePractice?

I wish the calendar syncing feature was included in the lower level plans. The cost of the highest level does not make sense for my practice and this feature would really be helpful, but not worth the cost. Review collected by and hosted on G2.com.

What problems is SimplePractice solving and how is that benefiting you?

Simple practice solves my problem of not having a secretary to do my appointment reminders as well as setting up and creating links for telehealth visits. Review collected by and hosted on G2.com.