# Practice Better Reviews **Vendor:** Green Patch Inc **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 297 ## About Practice Better Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry. ## Practice Better Pros & Cons **What users like:** - Users appreciate the **ease of use** of Practice Better, streamlining billing, scheduling, and client communication effectively. (74 reviews) - Users value the **all-in-one functionality** of Practice Better, making it ideal for managing various practice tasks seamlessly. (57 reviews) - Users value the **efficiency** of Practice Better, as it streamlines processes and saves significant time through integrations. (42 reviews) - Users praise the **easy integrations** of Practice Better, allowing seamless connections with other software for efficient practice management. (34 reviews) - Users appreciate the **seamless integrations** of Practice Better, enhancing workflow with other software and streamlining tasks. (31 reviews) - Scheduling (31 reviews) - Automation (30 reviews) - Time-saving (27 reviews) - Setup Ease (26 reviews) - Customization (24 reviews) **What users dislike:** - Users find the **missing features** in Practice Better limit their ability to conduct complex assessments and collaborate effectively. (37 reviews) - Users find Practice Better has **limited features** that hinder assessments, collaboration, and journaling capabilities for therapists. (26 reviews) - Users find the platform **not user-friendly** , facing challenges with navigation, integration, and limited feature flexibility. (17 reviews) - Users express frustration over **integration issues** with platforms like Google Calendar and QuickBooks, affecting overall usability. (16 reviews) - Users find the **expensive pricing** challenging, particularly for new business owners needing more accessible plans. (13 reviews) - Users find **limited integration** with ePrescribe and collaboration tools, impacting their workflow and practice efficiency. (12 reviews) - Limited Access (11 reviews) - Form Issues (10 reviews) - Access Limitations (9 reviews) - Billing Issues (9 reviews) ## Practice Better Reviews ### 1. Elite, Easy-to-Use Platform with Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie Z. | Functional Nutrition Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Practice Better?** Honestly, their platform is elite. It makes everything so easy, and my favorite part has to be their customer service. If I ever run into a problem, I know they can help me, or they’ll have an article about it, which makes the platform really easy to use. They also offer so many options for my practice. I just started implementing programs, and it’s been amazing. **What do you dislike about Practice Better?** It’s capable of so much, which is incredible, but it can also feel a little overwhelming at times. I’m taking it one step at a time and implementing things as I grow. **What problems is Practice Better solving and how is that benefiting you?** It has everything in one place, so I can schedule appointments, offer packages, and provide self-paced programs for my patients. I also love that I don’t have to use Zoom, because I can use their platform for video appointments, which is essential for my online practice. ### 2. All-in-One Management with Powerful Automations and Snippets **Rating:** 5.0/5.0 stars **Reviewed by:** Jessie H. | Aging & Dementia Navigator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Practice Better?** I love that I am able to manage everything all in one place (invoices, billing, scheduling, notes, templates, protocols, programs, chat, etc.). I love that I am able to set up automations for these things because I am a one-woman show in my business. I also love the snippets feature. Customer support has always been great, and the help center has been great to answer my own questions, but also to share with clients. I use Practice Better every day in my business, and I couldn't imagine using another system at this point. A majority of my work is done via Zoom, and I love the Zoom integration. **What do you dislike about Practice Better?** There are a few things I would tweak. I wouldn't necessarily call them downsides. I just wish I could add some features that would be beneficial to me, such as a resource library with pictures, videos, and handouts, not in the current program layout, or saving images/videos to snippets, or saving "template sections" to add to notes if needed **What problems is Practice Better solving and how is that benefiting you?** Prior to Practice Better I was using several different systems - Acuity for scheduling, Square for billing/invoicing, Google Forms for intake, Zoom for telehealth, and google docs for notes. Practice Better is so much easier than having to coordinate all those different systems. **Official Response from Jake Sotir:** > Hi Jessie, thanks so much for leaving this great review. It's so great to hear that Practice Better is helping you bring all of these components of your practice under one roof. And thanks for the shoutout to our Customer Support team! Best, Jake @ Practice Better ### 3. The All-In-One Client Management Solution **Rating:** 0.5/5.0 stars **Reviewed by:** Keta P. **Reviewed Date:** January 20, 2026 **What do you like best about Practice Better?** I like how Practice Better has everything I need to take care of my clients with confidence. The automatic payment reminders are a huge time-saver, eliminating the hassle of remembering to send out invoices. It's also very easy to put together content for clients on the app. Plus, the initial setup was super easy. **What do you dislike about Practice Better?** I wish it was easier to create a payment plan option without having to create a separate program for the payment plan with a higher amount for the program fee. It would be helpful to have an option to create both payment options under one program page, like a 'Pay in full' link and a 'Payment plan' link. **What problems is Practice Better solving and how is that benefiting you?** Practice Better combines automatic drip content, invoicing, client progress data, chat with HIPAA compliance, document sharing, labs orders, and supplement implementation on one platform. It saves me time on invoices and makes content creation for clients very easy. ### 4. Empowers Medical Practice with Customization and AI **Rating:** 5.0/5.0 stars **Reviewed by:** Julia B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Practice Better?** I like the capability to build a program inside Practice Better. I'm able to create video modules, attach PDFs, and write tasks and text for my clients, which most previous EMRs I've used have not had this capability. It helps me run my six month program, which I normally would not be able to do. I also appreciate the AI scribe technology that helps me take better medical notes. **What do you dislike about Practice Better?** I would like the capability to cosign a nurse practitioner note. I also want an alternate payment processor besides Stripe because the current option requires legit script certification, which is extremely expensive to maintain. The setup was somewhat difficult because there's so much customization involved. **What problems is Practice Better solving and how is that benefiting you?** Practice Better helps me take better medical notes with its AI scribe capability. ### 5. Practice Better simplified and upleveled my Holistic Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Brandie Joyce T. **Reviewed Date:** January 14, 2026 **What do you like best about Practice Better?** I like that I can customize Practice Better to my brand. It's consistent, reliable, and affordable. I feel like it has a lot of functionality, more than what I need, but I know that it's there if I need it. It's great to have everything managed in one place, which is a major change from when I used separate platforms for everything. **What do you dislike about Practice Better?** I don't love the program feature. There's not really a community aspect, and I use a separate platform for that. When creating programs in Practice Better, there's a chat feature for clients, but it's not very functional in the way I would like it to be. Also, the initial setup of Practice Better was a lot of work and took many hours, but once it's done, it's done. **What problems is Practice Better solving and how is that benefiting you?** Practice Better is like my virtual assistant, managing everything from booking, invoicing, creating protocols, and emails all in one place, replacing my need for separate platforms. **Official Response from Jake Sotir:** > Hi Brandie Joyce, thanks so much for leaving this great review. So great to hear that you're finding Practice Better to be consistent, reliable, and affordable. When it comes to the Programs feature, We'd love to learn a but more about the ways in which the client messaging might be better suited to your needs. Please feel free to reach out directly to our support team at help@practicebetter.io! Best, Jake @ Practice Better ### 6. Perfect for Dietitians with Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea G. **Reviewed Date:** January 13, 2026 **What do you like best about Practice Better?** I appreciate that Practice Better is geared towards dietitians and what they need. The integration with third parties like Fullscript, Zoom and menu planning services is really helpful. These third-party integrations streamline my processes and save additional time by reducing the need to individually access other applications and then send information to clients. My clients like this because everything is kept in one portal, making them feel more secure. The initial setup was fairly easy and straightforward. Since then, Better has added several integrations, made-for-you templates, and a community chat, which have been nice to add gradually. I have recommended Practice Better to several colleagues, and I would give it a 10. **What do you dislike about Practice Better?** I think that the practitioners need easier access to see the patient's view of their dashboard and information that they receive. **What problems is Practice Better solving and how is that benefiting you?** I use Practice Better for managing patient accounts, scheduling & meeting with clients, handling billing through insurance companies, and creating client programs. **Official Response from Jake Sotir:** > Hi Andrea, thanks so much for the great review. It's so great to hear that Practice Better is helping streamline all of your processes and saving you time. Thanks so much for recommending us to other colleagues! Jake @ Practice Better ### 7. Perfect Hub for Nutrition Coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Amy G. **Reviewed Date:** January 14, 2026 **What do you like best about Practice Better?** I love how I can keep everything in one place with Practice Better. I even send my newsletter using it. I appreciate having my calendar and the ability for clients to schedule their own meetings with me. Setting up group Zooms is also a feature I enjoy. **What do you dislike about Practice Better?** The one aspect that would make a huge difference is being able to have clients choose whether they want to add in their weight in lbs or kgs. I work in the US and Sweden and this is creating a huge problem for me. It would be helpful to be able to decide for each client if US or metric numbers should be used. **What problems is Practice Better solving and how is that benefiting you?** I use Practice Better to organize client meetings, programs, and memberships. It keeps everything in one place, allows clients to self-schedule meetings, and helps me set up group Zooms. I even send my newsletters through it. **Official Response from Jake Sotir:** > Hi Amy, thanks so much for the awesome review. So great to hear that you can do everything your practice needs from right inside Practice Better (including your newsletter - cool!). Completely hear you on the ability for clients to choose their preferred measurement system. That's great feedback, and I'll pass it along to our product team. Best, Jake @ Practice Better ### 8. Systems is top notch **Rating:** 5.0/5.0 stars **Reviewed by:** Amy A. | Health and WEllness Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Practice Better?** I like the ease of use. It was easy through templates and customization to set up consent forms, payment, packages, and track notes through program. It had everything that I needed to practice as a health coach and maintain records. I like that. I also loved the pre-made programs that were available for use and customization. **What do you dislike about Practice Better?** I didn't like the cost and rising prices. Ultimately, the version I needed was more than I could afford. **What problems is Practice Better solving and how is that benefiting you?** I needed consent forms that were already completed, which would make it easier for me. That was a problem that PB solved for me. It was so helpful! ### 9. Intuitive EHR for Seamless Client Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Laura S. **Reviewed Date:** January 14, 2026 **What do you like best about Practice Better?** I like the user-friendly interface of Practice Better and how I can use all parts of the portal to communicate with clients and send them resources. I enjoy the calendar feature where I can see my whole schedule in weekly or monthly forms. Practice Better is easy to navigate, especially the journals. Once a client downloads the portal, we can communicate through the messenger in real time. **What do you dislike about Practice Better?** I would like the option of being able to edit notes while on the video chat screen. I feel like I could be using more of the features on Practice Better but would have to watch tutorials on it, such as mappings and automations. **What problems is Practice Better solving and how is that benefiting you?** I use Practice Better as my EHR, solving scheduling, notes, and automation issues. The user-friendly interface helps me communicate with clients and send resources. Real-time messaging and easy navigation improve my workflow. **Official Response from Jake Sotir:** > Hi Laura - thanks so much for the great review. It's so awesome to hear that you're getting so much value from Practice Better. Regarding editing notes during telehealth calls, I hope I'm understanding you correctly, but I believe that is something you can do. Take a look at this help center article, and if I've missed the mark at all, please feel free to email me directly at jake.sotir@practicebetter.io so I can better understand and pass the correct feedback on to our team. Thank you! ### 10. Excellent software for therapists in private practice **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha S. | Licensed Psychologist & Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Practice Better?** Practice better is intuitive, robust, and aesthetically pleasing. With all of their integrations, I am able to run my online therapy practice with ease. I appreciate it compared to competitors because of its customizability and automations. I also love that the creators of PB are committed to evolving and integrating new features and technologies to stay relevant with the times. Highly recommend! **What do you dislike about Practice Better?** The only con as a mental health professional was when I started out with PB there was a limited number of forms and support geared toward mental health. However, they have evolved in that area as well, adding many of the forms I initially created on my own. Their customer service is excellent if you ever need support tailoring your PB to your needs. **What problems is Practice Better solving and how is that benefiting you?** I use PB for scheduling, billing, and engaging with patients securely outside of session. I'm able to share documents back and forth, send forms and assessments for clients to fill out, and message with clients through the portal. It's really an all-in-one practice management solution. **Official Response from Jake Sotir:** > Hi Samantha, thanks so much for this incredible review. It's amazing to hear how much value you're getting out of the integrations, customizability, and automations. We're also thrilled to hear such kind words about our support team. We agree, they're pretty awesome :) All the best, Jake @ Practice Better ### 11. Everything at Your Fingertips with Practice Better **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth A. | Dietitian, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Practice Better?** I appreciate that Practice Better allows me to consolidate multiple tasks in one platform, such as client communication, billing, onboarding, and protocol building. I love how easy it was to set up and the resourceful help articles. The high-tech appearance and ease of use are appealing, and my clients enjoy it too. The platform's ability to integrate seamlessly with other software like That Clean Life and Stripe is very beneficial. The billing invoicing and templates are extremely helpful for my practice. **What do you dislike about Practice Better?** I would change how the food journal works. I don't find it as helpful for my clients. I think there are some areas missing on it, and I'm unsure if it's 100% accurate. It would be nice if there were easier forms for clients to use when food journaling. I think that would be very helpful. **What problems is Practice Better solving and how is that benefiting you?** I find Practice Better centralizes all my needs like client communication, billing, onboarding, and note-taking, making it a one-stop shop for my nutrition business, enhancing my success with clients. **Official Response from Jake Sotir:** > Hi Elizabeth, thanks so much for this awesome review. It's so great to hear that you're loving the all-in-one functionality, and it seems like you're getting a ton of amazing use out of the platform. I will absolutely take this feedback about the journals back to our team, as they're always looking for ways to make life easier for our customers. All the best, Jake @ Practice Better ### 12. Must have EHR for new practice owners **Rating:** 5.0/5.0 stars **Reviewed by:** Nastaran R. | Founder and owner of a private physical therapy private practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Practice Better?** It is easy to run around with documentation creating templates wonderful customer service and it’s very user. I provide provider friendly. **What do you dislike about Practice Better?** I wish it was more a physical therapy focused however, I do understand that it’s a basic documentation system. I am sure upcoming years David able to make changes and hopefully upgraded to be effective **What problems is Practice Better solving and how is that benefiting you?** Just a wonderful customer service the fact that I accidentally activated my account and they were able to restore it within one hour ### 13. Excellent Integration, Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca S. **Reviewed Date:** November 12, 2025 **What do you like best about Practice Better?** I appreciate Practice Better for its ability to integrate with other programs I use, making it a one-stop-shop for my virtual health practice. This seamless integration allows me to manage my online dispensaries, order labs, and even connect wearables effortlessly for my clients, enabling them to upload information into their accounts without any hassle. This feature significantly enhances its convenience in streamlining my practice operations. The platform effectively supports a comprehensive suite of functions, which makes running the majority of my operations through a single platform possible. This efficiency saves me a lot of time and effort, making my practice more productive. I am also pleased with how the platform ensures privacy and ease for both my practice and my clients, providing necessary reminders and facilitating effective use of forms and programs. **What do you dislike about Practice Better?** I find that it takes clients a while to become accustomed to the user interface. It's semi user-friendly, which can be challenging for new users. As a practitioner, it required a lot of learning, videos, and orientation to understand how to use the software effectively. Additionally, the initial setup of Practice Better was a challenge. **What problems is Practice Better solving and how is that benefiting you?** I find Practice Better ensures privacy, simplifies processes, and consolidates tools, offering ease with reminders and forms while integrating with wearables and other programs for seamless client data handling. **Official Response from Jake Sotir:** > Hi Rebecca, thanks so much for this great review. It sounds like you're really getting the full value out of Practice Better, which is amazing to hear. And we love to see that it's making you and your practice more productive! Jake @ Practice Better ### 14. Cost-Effective, Simple, and Effective for Telehealth **Rating:** 5.0/5.0 stars **Reviewed by:** Adriana G. **Reviewed Date:** November 12, 2025 **What do you like best about Practice Better?** I appreciate Practice Better for its cost-effectiveness, which is particularly beneficial for a startup telehealth company like mine. The pricing makes it accessible without straining my budget. I also value its easy-to-use electronic medical records (EMR) system, which is simple and effective and avoids the frustration of a clunky interface. The range of features offered by Practice Better is impressive, providing comprehensive solutions for my practice. In addition, I find the ease of automation, especially regarding form-building and HIPAA compliance, incredibly helpful for streamlining my workflow. The ability to build and customize forms and templates is another standout feature that supports the efficient management of my practice. **What do you dislike about Practice Better?** I don’t like how e-prescribe is not included in the monthly cost of the EHR. This separation potentially increases the expense and complicates the budgeting process for accessing essential functionalities. **What problems is Practice Better solving and how is that benefiting you?** I find Practice Better automates form handling, ensures HIPAA compliance, and offers cost-effective EMR solutions, making it ideal for my start-up telehealth practice. **Official Response from Jake Sotir:** > Hi Adriana - thanks so much for the kind words. Incredible to hear you're finding so much value out of the platform without having to stretch your budget. Between the automations, telehealth, customizing forms and templates, and more, you're really doing it all! Keep thriving. Jake @ Practice Better ### 15. Did just what I needed it to do. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin S. | Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Practice Better?** New features have been implemented without compromising existing features. **What do you dislike about Practice Better?** That 24 hour time option... wish I had one. **What problems is Practice Better solving and how is that benefiting you?** By integrating my existing Google calendar with practice better I am now 100% hands-off in terms of setting the time and dates of appointments. My availability is visible to clients, I can block my Google calendar as per normal for my non-clinc events, and my availability is reflected. Similarly, my client appointments auto-populate to Google... so much time savings. ### 16. Comprehensive Client Management with Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Christina Z. **Reviewed Date:** November 12, 2025 **What do you like best about Practice Better?** I appreciate Practice Better for its versatility and the ease of having everything organized in one place, which gives it a very professional look. It's amazing that I can conduct online sessions directly through it without needing any other software. I love that it allows for full script integrations so I can effortlessly send supplement recommendations to my naturopathy clients. The platform's capability to manage client bookings, documents, and efficiently relay information to clients in one unified system is a huge advantage. Finally, I find the initial setup of Practice Better very easy, which makes starting with this software a smooth experience. **What do you dislike about Practice Better?** The pricing has recently increased, which can be challenging to manage, especially as a new business owner. **What problems is Practice Better solving and how is that benefiting you?** I use Practice Better to centralize my client management, bookings, and documents, offering a professional appearance and allowing me to conduct online sessions without needing extra software. **Official Response from Jake Sotir:** > Hi Christina - thank you so much for this great review. So great to hear you're finding so much value in the integrated telehealth, all-in-one functionality, and Fullscript integration. Thanks for the note on the ease of setup - we're so glad to hear that! Keep thriving. Jake @ Practice Better ### 17. Love Practice Better! **Rating:** 5.0/5.0 stars **Reviewed by:** Alais R. | CEO/Owner/Certified Health and Wellness Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2025 **What do you like best about Practice Better?** I am still in the learning aspect of using Practice Better as a newer user. What I love the most is that it is very user-friendly. Watching the tutorials that are there for guidance has made a world of difference in my ability to use the site effectively. I like how everything interacts seamlessly together. I also like that you can connect with other third-party sites, allowing you to streamline what you offer to your clients. There isn't anything I've been able to find that they haven't included in their offerings when it comes to running my coaching business. It's basically an all-in-one site that makes operating my business so much easier. **What do you dislike about Practice Better?** I do wish they offered more within the starter plan. I am not at a point in my business yet to need the Pro Plan (I'm hoping I will be there soon). It would be nice to have access to programs and things that are offered for attending the Practice Better live call/Zoom sessions. I attended one for hormones recently, and I am unable to access the free stuff because I do not have the Pro Plan. I feel like there should be a plan between the Starter and the Pro Plan that would allow access to these things. Not having access to these freebies has been a letdown for me. **What problems is Practice Better solving and how is that benefiting you?** It is condensing a lot of the tedious paperwork that I would have to do with every client separately. Practice Better allows me to create a spot for each of my clients where I can add documents, programs, etc. into their client portal for them to view. This alleviates having to create emails, and go back and forth with the client. They can access everything in one spot easily, which also saves me a lot of time. ### 18. Streamlined and a level-up! **Rating:** 5.0/5.0 stars **Reviewed by:** Ma Gladys May M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Practice Better?** I like that I can keep up with my finances through the platform and see how I do month-to-month, quarterly and even compare between time periods. This really helps me understand the trajectory of my business, but also motivate me to do better. **What do you dislike about Practice Better?** I wish the personal branding (which I pay for) also showed up on the mobile app. This is one of the reasons I rarely use the app version and will only work on my desktop. I hate that my athletes have to see the ugly green. I also wish it said my brand name as opposed to Practice Better, since "better" can have a negative association for my demographic. I also wish the journals could be more efficient for both my athletes and myself. It's getting so tedious for both parties because it's not exactly "user-friendly" and it's very cluttered. **What problems is Practice Better solving and how is that benefiting you?** Workflow - I used to use so many different apps, and I hated it. **Official Response from Laura:** > Hello! Thank you so much for your review. It's wonderful to hear how you've streamlined your practice since working with Practice Better. We really appreciate your feedback as well on how we can strengthen our product. We wish you all the best in your practice. - The Team at Practice Better ### 19. I love how Practice Better comprehensively supports my homeopathic private practice! **Rating:** 4.5/5.0 stars **Reviewed by:** Beth B. | Certified Classical Homeopath, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Practice Better?** I love all of the automations! Intake forms, session reminders, invoices and Google review requests are all sent to my clients automatically, which frees up more time for me to devote more focused time on direct client care. The tech support is also outstanding! I am able to access answers to my questions in a very expedited and accurate way. The integrated portal messenger feature allows me to communicate with my clients in a direct and focused way, which I find to be extremely advantageous, especially when providing acute care for injuries and illnesses. **What do you dislike about Practice Better?** I haven't come across any downsides yet! **What problems is Practice Better solving and how is that benefiting you?** I appreciate that Practice Better is forward-thinking about the changing landscape of virtual clinic practice management, and is engaged in implementing features that support the continued development of what professionals need for client care and communication. **Official Response from Jake Sotir:** > Hi Beth, thanks so much for this awesome review! It sounds like you're really getting the most out of Practice Better (and we love to see you using the Google review requests!) Keep thriving. All the best, Jake @ Practice Better ### 20. Practice Better is an amazing all-in-one EHR with the clinician in mind **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Jeanette D. | President, PT, DPT, LAT, ATC, PNMT-C, NASM-CPT, NASM-FNS, NASM-CES, TMRc, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Practice Better?** Practice Better solves many challenges for health professionals across disciplines—dietitians, mental health providers, physical therapists, athletic trainers, and more. It offers customizable DFY templates for quick setup, a client portal to track nutrition, activity, mindset, and bowel movements, and integrations with wearables like Apple Health, Fitbit, Garmin, and Oura. The HIPAA-compliant messaging and video features support secure remote coaching and telehealth. Built-in tutorials make onboarding simple, and the platform streamlines SOAP notes, scheduling, payments, journaling, feedback, and virtual course delivery—all in one place. **What do you dislike about Practice Better?** I wish that it integrated with an exercise-platform like Physitrack and a marketing platform like Go Highlevel. **What problems is Practice Better solving and how is that benefiting you?** Practice Better allows me to manage both clinical and administrative tasks seamlessly within one platform. On the clinical side, I can document client sessions, communicate through secure messaging, schedule appointments with Google Calendar integration to prevent double-booking, process online payments, conduct telehealth sessions, and deliver virtual programs. Administratively, the platform enables me to invoice vendors for contract work, monitor key performance indicators through built-in reporting, and create and assign tasks for both myself and my clients. This all-in-one functionality streamlines my workflow, saves time, and supports more efficient and professional client care. ### 21. Invaluable tools to support growing practices **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle R. | Registered Dietitian, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Practice Better?** I love being able to create fillable templates and use automations to take day to day tasks off my to do list. Integrated billing is a helpful tool for our practice with offering both cash pay and insurance billings options for patients. We also love the variety of 3rd party integrations and how easy to set up they are. **What do you dislike about Practice Better?** I wish there was more access to a live person for walk throughs when problems arise. The automated system is helpful but not as valuable to me and my staff when we have a pressing issue that needs addressed in a timely manner. Working in a medical office, time is limited, so waiting on an email response is not cost effective nor timely in addressing needs when they arise. Not all payers are fulling integrated with the Claim.MD integration, which also would be a significant time saver when that is implemented. **What problems is Practice Better solving and how is that benefiting you?** I am able to offer programs for clients to use and access as they desire which frees my time up to focus on one to one client care and building my practice. The most recent update to add lab testing has been extremely beneficial to my patient population for care moving forward. ### 22. Practice Better streamlines management of my practice in one easy and convent place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Practice Better?** I like that I can manage all client care in one spot. I can easily send clients documents, conduct video phone calls, manage documentation, create invoices, and chat all through secure means without needing multiple platforms. **What do you dislike about Practice Better?** I do have a difficult time navigating the platform at times and require the use of AI to direct me in completing certain tasks. For example managing my availability is not always intuitive. I also dislike how each individual service I offer does not have its own URL. **What problems is Practice Better solving and how is that benefiting you?** I can mange all aspects of patient care in one spot which prevents the need for multiple platforms. ### 23. Solid Integration, User-Friendly but Needs Feature Enhancements **Rating:** 3.5/5.0 stars **Reviewed by:** Amber Y. **Reviewed Date:** October 15, 2025 **What do you like best about Practice Better?** I really appreciate the insurance integration which simplifies my processes by reducing the number of backend steps required to match claims and payments. Additionally, I love the high level of customization Practice Better offers, allowing me to adapt nearly everything to fit my practice's needs. The client portal provides a reliable space for clients, which enhances their experience. Furthermore, the calendar integration with Google calendars is excellent for managing multiple clinicians, streamlining scheduling, and reducing time spent coordinating appointments. Lastly, I find the integration capability with other systems, like ClaimMD and Apple Health, tremendously helps in managing client flow and monitoring movement patterns. **What do you dislike about Practice Better?** I find that the support team isn't as open to feedback and requests for new features as I would like. Integrating labs and vitals from clients' charts into notes could be improved for greater efficiency. Modifying forms to allow photo uploads, particularly for insurance forms, would be a valuable feature. Additionally, I find the note template and form builders quite clunky and tedious to navigate, especially with longer templates. **What problems is Practice Better solving and how is that benefiting you?** I find Practice Better streamlines insurance processes and client scheduling, integrates multiple systems, and enhances customization, saving time and improving reliability for my team. **Official Response from Jake Sotir:** > Hi Amber, thanks so much for the review. I really appreciate you being candid about what's working for you and what's not. First, it sounds like you're getting amazing use out of Practice Better's customization features, client portal, and some of our most critical integrations—that's so great to hear! Your constructive feedback is well-taken. We're definitely always looking for ways to improve, so your honesty is always welcome! All the best, Jake @ Practice Better ### 24. Easiest to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Practice Better?** I am not particularly tech savvy yet I was able to set up my practice on my own. The other options I looked at were impossible to set up alone even with the set up videos. As an MD, I needed to be able to prescribe medications, hormones from my EMR and this feature was recently added as an option. I also needed to be able to do telehealth and video visits securely which this provides. An added bonus was the ability to record content in the future for patients to access. **What do you dislike about Practice Better?** I am currently using the low end non-customized landing page while I build my practice which is not terribly attractive, but it does allow you to customize your page when you upgrade. **What problems is Practice Better solving and how is that benefiting you?** I was looking for an all in one EMR that was easy to use and had everything in one place and was affordable. This has billing, telehealth, video visits, prescribing, integration with Fullscript and RUPA labs for Functional Medicine practice, and ability to create video content. **Official Response from Jake Sotir:** > Hi - thanks so much for this great review. It's amazing to hear you're finding Practice Better so easy to use, even as someone who's not particularly tech savvy. Keep thriving! Jake @ Practice Better ### 25. Seamless Integration and User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany T. **Reviewed Date:** September 16, 2025 **What do you like best about Practice Better?** I find Practice Better incredibly valuable for its seamless setup process, making the transition of client records easy. The integration with other vendors like That Clean Life, Evexia, Fullscript, and ClaimMD is essential, enhancing the experience for both me and my clients. The ability to create customized forms and the outstanding client communication features, including voice messaging, are standout aspects that greatly improve my practice management. **What do you dislike about Practice Better?** I would like to see more AI charting features integrated into Practice Better. While it's a powerful tool overall, I feel there's room for enhancement in this area, especially in terms of integrating better with AI models like Heidi or other comparable charting models. **What problems is Practice Better solving and how is that benefiting you?** I find Practice Better enhances client record management, facilitates seamless integrations with other tools, and offers top-notch client communication features, including voice messaging. It supports group programs and is easy for clients to manage their records. **Official Response from Jake Sotir:** > Hi Bethany, thanks so much for the terrific review. Great to hear you're getting so much amazing use out of some of our most powerful integrations. We're definitely always looking to improve every piece of the platform, especially our newer AI-powered ones. I'll pass your feedback along to our team - thanks! Jake @ Practice Better ### 26. Powerful Automations Increase Ease of Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Zoya N. | HR Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Practice Better?** Automations! I really appreciate that there are so many features that can be set up to happen on their own with minimal supervision. **What do you dislike about Practice Better?** I wish there was more of a designated space to store information for members of a team to share about patients. **What problems is Practice Better solving and how is that benefiting you?** PB gives us a user-friendly and HIPAA-compliant way to maintain patient records. Being able to import chart notes and generate AI-powered SOAP notes help reduce provider burden significantly **Official Response from Jake Sotir:** > Thanks so much for leaving this review, Zoya! So glad to hear you're loving all of the awesome automations in Practice Better. Jake @ Practice Better ### 27. Versatile Platform, Needs Website Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Madison S. **Reviewed Date:** December 27, 2025 **What do you like best about Practice Better?** I like that Practice Better allows me to do so much and serves as an all-in-one service minus the website. It streamlines scheduling, payments, and distribution of programs for my clients. The initial setup was very easy too. **What do you dislike about Practice Better?** I wish it was prettier aesthetically, and I wish you could make a website with it so it was all integrated. **What problems is Practice Better solving and how is that benefiting you?** I use Practice Better to streamline scheduling, payments, and distribution of programs for my clients, making it an all-in-one service for my holistic nutritional consulting. **Official Response from Jake Sotir:** > Hi Madison, Thanks so much for the great review. So glad you found the setup process to be easy and it's awesome to hear how much PB is helping you streamline everything for your clients! I'll absolutely pass the constructive feedback on to our team. We're always looking for ways to make the platform even better. Happy new year! Jake @ Practice Better ### 28. Suggestions for Practice Better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Practice Better?** I love that I can communicate with my patients through the app. I like the forms and notes function. I like that I can send documents to my patients. There are many other functions that are very helpful for navigating through my patients information **What do you dislike about Practice Better?** It doesn’t seem to be very iPAD user friendly. There are many things I can do on my desktop with the program, but I use my iPad when I am in my office. It’s more friendly because I can face the patient and it doesn’t look like I am spending all of my time on the computer. On the iPAd, I cannot do a split screen in order to open other documents while I am working in the patient portal. Another thing is the word processing functions on the iPad are not the same. When I try to select multiple files to charge with a patient using the iPad, it doesn’t allow me to do that. The function is there, but then when I click on the selection boxes, nothing is selected. I wish on the face page that the patient’s name, date of birth, and age were all visible. I have to toggle back and forth a lot to get this information. I have a medium level program: I want to be able to combine my notes to create a letter to send to my patient or other providers. As it is, I have to export the notes to Adobe, combine them there, and then import them back into Practice Better. Maybe there is a better way to do this, but I haven’t found it. I also want to be able to move files I have imported into PB into another part of the program or another patient, I cannot do that. I would love to be able to edit some of the forms to be more individualized for my practice. I’m sure there are many more things. I worked for many years in a hospital with EPIC, maybe I am spoiled, but I feel that there are a few more things that we could do with our programs. I would also be happy to be a consultant to work through some of these suggestion and suggestions that others might have. Thanks for having this forum and for your time. **What problems is Practice Better solving and how is that benefiting you?** Creating notes regarding my office visits. Communication with patients ### 29. I'm still finding helpful automations & useful tools 2.5 years in! **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten K. | Naturopathic Doctor & Nutritionist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Practice Better?** I love how Practice Better helps me run my practice in a way that feels both professional and personal. The protocol builder is one of my favorite tools because it lets me plug and play customized recommendations without re-creating them over and over (99% of my clients should be drinking more water and eating more fiber kinds of things). I also really like the messaging/ chat aspect as I feel like clients are more likely to communicate smaller things in an informal manner such as a chat, which is often super helpful in giving them quick feedback or protocol adjustments. I am still optimizing my automations, but that has saved me so much time in booking new clients and automatically sending them forms or confirming their appointments too. **What do you dislike about Practice Better?** I found the initial setup very time-consuming, especially when it came to customizing all the forms and emails. But once everything was in place, it made my day-to-day flow so much smoother. There are still tweaks, but it is definitely something that the more you use it, the more it just becomes part of the workflow. **What problems is Practice Better solving and how is that benefiting you?** It keeps me from juggling a bunch of different systems. Before, I used a lot of paper and different subscriptions for scheduling, forms, notes, and follow-ups. Now everything is in one place, and that has made such a difference. I feel more organized, I think my clients have a better experience, and while I still use paper, I know I have a formal place where everything lives (the paper is mostly emotional support at this point). **Official Response from Jake Sotir:** > Hi Kirsten - thank you so much for taking the time to leave this review, and thanks for being a PB customer for 2.5 years already! We're so happy to hear you're loving protocols, messaging, and automations. And so awesome that the platform has become such an integral part of your day-to-day. That's the goal! All the best, Jake @ Practice Better ### 30. All-in-One Platform That Truly Supports My Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Koosje J. | Orthomoleculair practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Practice Better?** I've been using Practice Better for quite some time now, and I can honestly say it has transformed the way I work with clients. I’m incredibly happy with the platform and all the features it offers. What I love most is how everything is in one place – from protocols and messaging to scheduling and intake forms. It has made my workflow so much more efficient, and it’s easy to guide clients through every step of the process. My clients were also very enthusiastic about the switch when I transitioned to Practice Better. They appreciate the clarity, the user-friendly interface, and how everything is easily accessible. Practice Better truly lives up to its name – it helps me practice in a better, more organized, and client-centered way. **What do you dislike about Practice Better?** As a practitioner based in the Netherlands, not all integrations are available to me, **What problems is Practice Better solving and how is that benefiting you?** If you need some support it takes up a few day's before you get a reply. **Official Response from Jake Sotir:** > Hi Koosje - thank you so much for leaving this awesome review. We are so thrilled to hear that Practice Better has transformed the way you work with your clients. We love hearing that clients love PB as much as their practitioners do! All the best, Jake @ Practice Better ### 31. Great for Organizing Client Interactions **Rating:** 3.5/5.0 stars **Reviewed by:** Pierrette E. **Reviewed Date:** December 05, 2025 **What do you like best about Practice Better?** I appreciate Practice Better's ability to integrate virtual sessions, journaling notes, private messaging, and appointments with my clients. It really helps me organize my clients and work all in one place. **What do you dislike about Practice Better?** I find the integration with That Clean Life not as simple or user-friendly as I'd like. Also, I wish there was a better feature for blood sugar monitoring that records throughout the day, not just from labs. **What problems is Practice Better solving and how is that benefiting you?** Practice Better helps me organize appointments and client notes, integrating journaling, messaging, and scheduling to manage my practice all in one place. **Official Response from Jake Sotir:** > Thanks so much for leaving this review, Pierrette! So glad to hear Practice Better is helping you streamline everything in your practice, including helping you organize your client interactions in one place. I'll pass this That Clean Life feedback on to our team - thank you! Jake @ Practice Better ### 32. Practice Better EMR Review – A Game-Changer for Telehealth Providers! **Rating:** 5.0/5.0 stars **Reviewed by:** Tanishia N. | National Board Certified Health & Wellness Coach/ Registered Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Practice Better?** Practice Better EMR has truly transformed the way I manage my wellness coaching and client interactions. The platform’s AI-powered note-taking and playback feature is a standout—it streamlines documentation for telehealth sessions, allowing me to focus on my clients while ensuring comprehensive, accurate notes. The ability to revisit conversations effortlessly makes follow-ups smoother and enhances the continuity of care. The built-in payment system is another huge plus. It offers seamless transactions with automated invoicing, subscription options, and direct payments, making it easy for both practitioners and clients to navigate billing without hassle. What makes Practice Better even more impressive is its robust integration capabilities. Whether syncing with scheduling tools, supplement providers, or laboratory services, the ability to connect with adjunct companies ensures a fully cohesive workflow. It eliminates the need for juggling multiple systems, creating a streamlined experience for both clients and practitioners. I highly recommend Practice Better EMR to any wellness professional, therapist, or healthcare provider looking for an intuitive, all-in-one solution. The platform optimizes efficiency while fostering deeper client engagement, making it an essential tool for modern practice management. **What do you dislike about Practice Better?** I don't dislike anything about Practice Better. **What problems is Practice Better solving and how is that benefiting you?** PB is a platform that is all in one and provides me with templates, and other tracking abilities needs for my wellness practice. **Official Response from Jake Sotir:** > Hi Tanishia - wow. Thank you so much for this amazing review. We're absolutely honored to hear that Practice Better has transformed the way you manage your coaching business. From AI Charting Assistant to Practice Better Payments and our suite of integrations, it means a great deal to hear about how much value you're seeing from these parts of the platform. Thanks so much for being a Practice Better customer! All the best, Jake @ Practice Better ### 33. Robust and easy to use EMR for both the client and practitioner. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer L. | Registered Dietitian/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Practice Better?** Very user friendly interface for the client. I always get positive feedback about using Practice Better. I like the ability to customize forms, notes and other options within the platform. I like that I can use it for communicating with clients, using the journaling, creating group programs, as well as my business features (faxing, managing invoices). The customer service is also very prompt and responsive. **What do you dislike about Practice Better?** The AI generated note summary needs some correcting; would be great if it generated more types of notes (an after visit summary specific to client and one specific to providers). The format to track labs is not ideal. I don’t have an account with the lab ordering programs it currently syncs with; I just want to be able to pull a table of labs from the assessment form they fill out into the client medical information section. **What problems is Practice Better solving and how is that benefiting you?** Automation of client communication saves me enormous time and improves the experience for clients. Consolidating most business tasks under one platform makes it easier to manage my business and prevent errors. The ability for the client to schedule, reschedule, and message me through the platform eliminates the need for a phone service or scheduler which saves money. **Official Response from Jake Sotir:** > Thanks so much for this great review, Jennifer! It sounds like you're making use of just about everything in the platform! It's so great to hear that you're finding so much value in things like our communication tools, journaling, programs, and invoice management. Also sincerely appreciate this constructive feedback about AI summary and lab tracking. I'll pass this along to our team. All the best, Jake @ Practice Better ### 34. Must have software for nutritionists **Rating:** 5.0/5.0 stars **Reviewed by:** Claire C. | Emotional Eating Rehabilitation, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Practice Better?** This software is so easy to use and so reliable. It has all the functionality I need, and more that I could use (when I find the time to delve into it). I use it every day. Integration with my website, finances and emails was simple. **What do you dislike about Practice Better?** Nothing really. It is so reliable I have no complaints and customer support has been ok but I've rarely needed to use it. **What problems is Practice Better solving and how is that benefiting you?** I hold all my client transitions in one place from logging a customer to invoicing and keeping in touch. **Official Response from Jake Sotir:** > Hi Claire, thanks so much for the awesome review. So great to hear you're finding Practice Better reliable and easy to use :) All the best, Jake @ Practice Better ### 35. Seamless Software **Rating:** 5.0/5.0 stars **Reviewed by:** TaCreacia B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2025 **What do you like best about Practice Better?** I am loving how user friendly and helpful Practice Better is. It has allowed me to spend more time with my clients and still provide them with a quality experience. I’m able to handle my back office tasks in less time than it would normally take me. I have created groups and we use the mobile app, which makes it so much better and easier to communicate with my clients. I love that I can get off of social media and still interact effectively with my clients. The integration of That Clean Life has helped me secure more clients and spend less time creating meal plans. This is by far the best addition to my practice. **What do you dislike about Practice Better?** I have not found anything that I dislike so far about Practice Better. **What problems is Practice Better solving and how is that benefiting you?** Freeing up my back office time. I am spending less time on the administrative part and more time with my clients. ### 36. Versatile Tool with a Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah R. | Registered Nutritional Therapist **Reviewed Date:** December 08, 2025 **What do you like best about Practice Better?** I like Practice Better because it has the capacity to support me from where I am as a beginning practitioner and offers all the functionality I'm going to need as I grow and develop my business. **What do you dislike about Practice Better?** There's a lot to take on and learn. It's a huge site with lots of functionalities that can be a bit overwhelming. **What problems is Practice Better solving and how is that benefiting you?** Practice Better helps me keep track of client protocols and offers useful copy and paste between them. **Official Response from Jake Sotir:** > Hi Hannah, Thanks so much for leaving this great review. It's awesome to hear that you're finding so much value from Practice Better as a beginning practitioner. It's definitely a very robust platform, and we're always here to support you in whatever way we can. If there is anything specific you can think of that might help as you learn the software (video tutorials, 1:1 coaching, help articles), please feel free to reach out to us at support@practicebetter.io - we're always more than happy to work together to help you get as much value out of Practice Better as possible! All the best, Jake @ Practice Better ### 37. 10/10 Recommend Practice Better as a Sports Dietitian **Rating:** 5.0/5.0 stars **Reviewed by:** Dana E. | Registered Sports Dietitian, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Practice Better?** I love the ease of using PB for billing, scheduling, taking notes, communicating with clients, integration with other platforms for supplements and ordering labs, ease of use from the client side, etc. It is truly a one stop shop and has made the process of opening a private practice much more seamless than the days of using google sheets and having things in numerous places. I use PB daily with my client calls and/or supporting clients. I also love the ability fro clients to snap pictures of food and hide the calorie/macro targets has been huge for my clients with history of ED/DE. **What do you dislike about Practice Better?** Improving the database of foods within practice better and making it easy to input recipes is feedback I have received from clients. **What problems is Practice Better solving and how is that benefiting you?** HIPPA compliance, ease of billing, EHR **Official Response from Jake Sotir:** > Hi Dana - thank you so much for taking the time to leave this wonderful review. It seems like you're making tremendous use of basically everything there is to explore in the platform! It's an honor to hear that PB has been such a critical piece of helping you open your own private practice. That's what it's all about! All the best, Jake @ Practice Better ### 38. Streamlined and Easy, But Needs More Personalization **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel H. | Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2025 **What do you like best about Practice Better?** Practice Better is streamlined and fairly easy to figure out. **What do you dislike about Practice Better?** can't always personalize it to my type of practice **What problems is Practice Better solving and how is that benefiting you?** It helps me manage my patient panel and patient care **Official Response from Jake Sotir:** > Thanks so much for leaving this review, Rachel! So glad to hear Practice Better is helping you streamline everything in your practice. Jake @ Practice Better ### 39. Review 12 months on from switching to Practice Better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Practice Better?** The service /support and user functionality. In terms of integration, it was easy to access the support I needed, and this is huge, as it isn't without stress when you are changing systems. **What do you dislike about Practice Better?** Struggling to thing of anything! Of course, it's work when you first switch, getting everything set up, moved across etc. but the support is there, and while it's a learning curve on the whole it is intuitive and relatively easy to figure out, and if not, you can get the support needed. **What problems is Practice Better solving and how is that benefiting you?** My primary reasons for switching was for HIPAA compliant messaging and the ability to offer hybrid programs all from one client management system. ### 40. This platform is very user friendly. My patients love it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Practice Better?** I love being able to make templates to help charting take less time. **What do you dislike about Practice Better?** I would like a link to pharmacies to direct prescriptions to. **What problems is Practice Better solving and how is that benefiting you?** Automated billing for our plans. We also get notified when a payment do not process. **Official Response from Jake Sotir:** > Hi - thanks so much for taking the time to leave this review. We're so happy to hear that you're seeing such great value from our charting tools, like templates. Thank you for being a Practice Better customer! All the best, Jake @ Practice Better ### 41. Love to use Practice Better! **Rating:** 5.0/5.0 stars **Reviewed by:** Ana C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Practice Better?** Practice Better is so helpful! I love all the features that help make my life easier as well as my patients. The onboarding practice goes smoothly with the digital forms. Scheduling patients is easy too with the automatic reminders. Organizing the patient’s file with notes, documents, supplement recommendations, lifestyle recommendations, and linking their labs, helps make it seemless! Practice Better also makes billing patients easy too. **What do you dislike about Practice Better?** I have no complaints about Practice Better. **What problems is Practice Better solving and how is that benefiting you?** Electronic health records Billing Calendar/scheduling ### 42. I love it and think it is very modern. It could use some upgrades for therapists though. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Practice Better?** Practice Better is very user-friendly and easy to navigate, and customizable. You can make it your own. I think it’s well-organized, visually appealing, and has a clean, modern design that I enjoy. What stands out most to me is the support team—they genuinely seem to care about both the product and the people using it. I love that they reach out to check in and see how they can improve your experience. That level of care really makes a difference. **What do you dislike about Practice Better?** There are a few areas where I think PB could improve—especially from a therapist’s perspective. I wish their assessment features were more robust, more like Headway’s system. Right now, the scoring is very basic, and there’s no way to do complex assessments or visually track progress over time with something like a graph. I’d also love to see a dedicated “Assessments” tab—having them buried in the “Forms” section doesn’t feel right, since forms and assessments serve very different purposes in therapy. Another limitation is the lack of internal collaboration tools. It would be incredibly helpful if I could schedule meetings with co-workers directly through the platform, but currently we have to rely on outside tools like Google Meet. Lastly, the journal feature feels like it was made with nutritionists in mind and hasn’t been upgraded. As a therapist, I’d really appreciate being able to create multiple journals for different therapeutic uses, including things like DBT cards. More flexibility and customization in the journaling area would go a long way. **What problems is Practice Better solving and how is that benefiting you?** Practice Better helps me present my practice in a modern, professional way while keeping things efficient and organized. It’s one of the more streamlined therapy platforms I’ve used, and while it’s not perfect—especially when it comes to therapy-specific features like assessments—I feel like they’re moving in the right direction. I like that it supports my workflow now and has the potential to keep evolving with therapist needs. **Official Response from Jake Sotir:** > Hi - thanks so much for taking the time to leave this review. We're so happy to hear you're finding PB so easy to navigate and customize. Thank you for the shoutout about our support team, too! We agree, they're pretty awesome :) Also sincerely appreciate your feedback about how we can make the platform even better for therapists. I'll make sure to pass it along to our product team. All the best, Jake @ Practice Better ### 43. Practice Better has been lifechanging for me and my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn G. | Registered Dietitian, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Practice Better?** It has helped my automize my processes and save myself so much time. It's really easy to use and didn't take me very long to implement and start using it. Customer support was phenomenal! I was able to jump on a call whenever needed to get help with set-up. **What do you dislike about Practice Better?** There isn't anything I dislike about PB. **What problems is Practice Better solving and how is that benefiting you?** It has helped me with time efficiency and automation of my processes. ### 44. Great client management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Practice Better?** Very user friendly, great foundation for group programs as well as 1:1, HIPAA compliant **What do you dislike about Practice Better?** It would be great if there were more automations **What problems is Practice Better solving and how is that benefiting you?** Providing a great experience and information with my clients **Official Response from Jake Sotir:** > Hi - thank you so much for taking the time to leave this review. We're super happy to hear that you're finding the platform so user-friendly and are making great use out of group programs. Thanks for being a PB customer! All the best, Jake @ Practice Better ### 45. Practice Better - more useful than expected **Rating:** 4.5/5.0 stars **Reviewed by:** Rui G. | Medical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Practice Better?** As a tech-driven medical doctor, the overall ease of use was astonishing. It is better than I expected in many ways, but the way it flows across the various tools is particularly impressive. **What do you dislike about Practice Better?** I can't complain. Perhaps more AI application within it. Maybe those are coming, **What problems is Practice Better solving and how is that benefiting you?** Hosts all my patients through a patient portal that doubles as an integrated communication exchange. The problems solved are simply too many to list here. ### 46. I love being able to create individualized programs, protocols, health challenges for my patients. **Rating:** 4.0/5.0 stars **Reviewed by:** JoBeth A. | Doctor/owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Practice Better?** The most helpful is programs, protocols and lifestyle recommendations. **What do you dislike about Practice Better?** The inability to have temperature and respiratory rate in the vitals section. Also, not a complete format for medical history that auto-populates, such as health screenings that are due (mammogram, colonoscopy, etc) **What problems is Practice Better solving and how is that benefiting you?** I am able to keep all patient communication, recommendations, coaching, programs and protocols all in one place. ### 47. Easy to use for patients and doctors **Rating:** 5.0/5.0 stars **Reviewed by:** MARIA C. | Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Practice Better?** I like the integrations, customer support and how easy it is for patients to use. I can do everything from one platform. **What do you dislike about Practice Better?** I wish it would integrate directly with national labs that bill insurance for all the patients that want to use their insurance for labs **What problems is Practice Better solving and how is that benefiting you?** Revenue documentation and practice management **Official Response from Jake Sotir:** > Hi Maria, thank you so much for leaving this review. We're thrilled to hear you've had such a great experience with the platform and customer support. Completely hear you on the additional integrations with national labs that bill insurance. I'll be sure to pass this feedback to our product team. All the best, Jake @ Practice Better ### 48. 2FA issues **Rating:** 5.0/5.0 stars **Reviewed by:** Wanique Peterson . | healthcare, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Practice Better?** It's a very friendly application and easy to use, especially with the client **What do you dislike about Practice Better?** got confused sometimes with the different services, especially in the automations **What problems is Practice Better solving and how is that benefiting you?** Got an issue with the 2FA, but got resolved with the staff already **Official Response from Jake Sotir:** > Hi Wanique, thanks so much for the terrific review! ### 49. Everything I need in a practice management software **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel B. | Registered Dietitian, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Practice Better?** I like that I can manage all of my client charts, messaging, scheduling, and billing in one location. Everything is streamlined and user friendly. I like the features that make my charting more efficient like note templates and merging data from paperwork into a chart. It saves me so much time in charting and allows me to spend more time actually seeing clients. I like that practice better takes care of all appointment confirmations and reminders and automated follow up forms so that it's one less thing for me to worry about. There are so many things that I like about PB, I can't just pick one! **What do you dislike about Practice Better?** There are not many features that I dislike. The AI charting feature could use some work for accuracy and detail. I use another platform for that and it is free. I dislike that you cannot see biometric data when you have a chart note open so I have to open two tabs in order to refer to this data while charting. It seems that there is a bug or error in the integration with Apple Watch because many of my clients will have missing data that is not syncing correctly on several occasions so I have to manually record it in their notes. **What problems is Practice Better solving and how is that benefiting you?** Practice Better helps me manage all of my insurance billing so that I do not have to use multiple platforms. **Official Response from Jake Sotir:** > Hi Rachel, Thank you so much for this awesome review. It makes us so happy to hear that you're finding Practice Better to be so streamlined and user-friendly, especially as you use features like note templates and merging charting data. I've passed along your feedback about AI Charting Assistant to our team. We're always looking to make improvements to all features, and we appreciate all feedback. All the best, Jake @ Practice Better ### 50. Better than Healthie for RDNs and nutrition professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Practice Better?** I love the ability to sync multiple calendars and that it pushes and pulls information. Love the voice note feature from clients and that everything is in one spot. I enjoy the integration with square and ease of scheduling appointments/ linking with zoom. I love their interaction on their private facebook group as well. I use PB daily and it wins out over the Healthie platform which I use for another job. Healthie doesnt have half the features of Practice Better. Want a simple, all in one with great suppport? Choose PB! **What do you dislike about Practice Better?** I'd like the ability to make a website, landing pages and have more tutorials on how to create programs. It would be nice to have a community chat area similar to "Circle" as well. **What problems is Practice Better solving and how is that benefiting you?** Having clients one spot, billing, forms, contracts and programs. **Official Response from Jake Sotir:** > Hi - thanks so much for taking the time to leave this review. We're so happy to hear that Practice Better has become your system of choice. Love your last line there: "Want a simple, all in one with great support? Choose PB!" We couldn't have said it better ourselves! All the best, Jake @ Practice Better ## Practice Better Discussions - [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment - [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment - [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment - [View Practice Better pricing details and edition comparison](https://www.g2.com/products/practice-better/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+08%3A13%3A22+-0500&secure%5Bsession_id%5D=03870551-f55a-413c-a462-ad79f8dde2e7&secure%5Btoken%5D=f8cc380565e119885f7ce9f681e57bd6ab431e97544fb4f77e7ba0493b06879c&format=llm_user) ## Practice Better Integrations - [Claimd](https://www.g2.com/products/claimd/reviews) - [Fullscript](https://www.g2.com/products/fullscript/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Service Center by Office Ally](https://www.g2.com/products/service-center-by-office-ally/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews) - [That Clean Life](https://www.g2.com/products/that-clean-life/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Practice Better Features **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top Practice Better Alternatives - [Healthie](https://www.g2.com/products/healthie/reviews) - 3.9/5.0 (21 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - 4.1/5.0 (125 reviews)