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Best Outbound Call Tracking Software - Page 4

Julie Jung
JJ
Researched and written by Julie Jung

Outbound call tracking software allows users to call leads directly through the solution and record call and prospect data. These solutions are used to quickly contact prospective customers to get a jump on a sales opportunity. Outbound call tracking products provide click-to-call features for fast dialing, generate local numbers for more likely responses, and automate voicemails and follow-up emails. In addition, products can record calls for training purposes and sort prospects based on the probability of a successful sale. Outbound call tracking solutions are most commonly used for inside sales representatives and telemarketers interested in converting new customers. CRM integrations are very common, particularly when being used to store prospect information and notes regarding past phone calls.

To qualify as an outbound call tracking solution, a product must:

Allow users to place calls directly from the platform
Track call interaction data
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Featured Outbound Call Tracking Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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173 Listings in Outbound Call Tracking Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences.

    Users
    No information available
    Industries
    • Computer Software
    • Hospital & Health Care
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MonsterConnect features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    9.0
    Record Prospect Data
    Average: 8.8
    8.5
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Indianapolis, IN
    Twitter
    @MonsterConnect
    85 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences.

Users
No information available
Industries
  • Computer Software
  • Hospital & Health Care
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
MonsterConnect features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
9.0
Record Prospect Data
Average: 8.8
8.5
Information Locater
Average: 8.7
Seller Details
Year Founded
2011
HQ Location
Indianapolis, IN
Twitter
@MonsterConnect
85 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Entry Level Price:Starting at $82.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

    Users
    • Salesforce Administrator
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 56% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Natterbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    20
    Helpful
    16
    Reliability
    15
    Customer Service
    11
    Ease of Use
    10
    Cons
    Missing Features
    6
    Complex Processes
    5
    Call Issues
    4
    Complexity
    4
    Difficult Setup
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Natterbox features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Personalization
    Average: 8.8
    8.1
    Record Prospect Data
    Average: 8.8
    7.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    London, England
    Twitter
    @Natterbox
    1,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

Users
  • Salesforce Administrator
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 56% Mid-Market
  • 32% Small-Business
Natterbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
20
Helpful
16
Reliability
15
Customer Service
11
Ease of Use
10
Cons
Missing Features
6
Complex Processes
5
Call Issues
4
Complexity
4
Difficult Setup
4
Natterbox features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.4
Personalization
Average: 8.8
8.1
Record Prospect Data
Average: 8.8
7.7
Information Locater
Average: 8.7
Seller Details
Company Website
Year Founded
2010
HQ Location
London, England
Twitter
@Natterbox
1,526 Twitter followers
LinkedIn® Page
www.linkedin.com
128 employees on LinkedIn®

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(1,064)4.6 out of 5
View top Consulting Services for lemlist
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    lemlist is a sales engagement platform that helps teams reach prospects on email, LinkedIn, calls, and WhatsApp from one place - so they can get more replies, book more meetings, and close more deals.

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 62% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Lemlist is a multi-channel tool for outreach that allows users to create and manage campaigns, personalize emails, and track engagement.
    • Reviewers like the intuitive interface, automation features, customizable templates, and the ability to create personalized outreach campaigns at scale, which save time and boost outreach effectiveness.
    • Users reported issues with phone call quality, email deliverability, lack of advanced analytics, and occasional learning curve with advanced automations and template logic.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • lemlist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    363
    Features
    233
    Helpful
    193
    Automation
    163
    LinkedIn Integration
    160
    Cons
    Missing Features
    141
    Expensive
    83
    Learning Curve
    79
    Data Inaccuracy
    51
    Email Management
    49
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • lemlist features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Personalization
    Average: 8.8
    8.3
    Record Prospect Data
    Average: 8.8
    8.5
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    lemlist
    Company Website
    Year Founded
    2018
    HQ Location
    Paris, Île-de-France, France
    Twitter
    @lemlist
    2,502 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    213 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

lemlist is a sales engagement platform that helps teams reach prospects on email, LinkedIn, calls, and WhatsApp from one place - so they can get more replies, book more meetings, and close more deals.

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 62% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Lemlist is a multi-channel tool for outreach that allows users to create and manage campaigns, personalize emails, and track engagement.
  • Reviewers like the intuitive interface, automation features, customizable templates, and the ability to create personalized outreach campaigns at scale, which save time and boost outreach effectiveness.
  • Users reported issues with phone call quality, email deliverability, lack of advanced analytics, and occasional learning curve with advanced automations and template logic.
lemlist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
363
Features
233
Helpful
193
Automation
163
LinkedIn Integration
160
Cons
Missing Features
141
Expensive
83
Learning Curve
79
Data Inaccuracy
51
Email Management
49
lemlist features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.4
Personalization
Average: 8.8
8.3
Record Prospect Data
Average: 8.8
8.5
Information Locater
Average: 8.7
Seller Details
Seller
lemlist
Company Website
Year Founded
2018
HQ Location
Paris, Île-de-France, France
Twitter
@lemlist
2,502 Twitter followers
LinkedIn® Page
www.linkedin.com
213 employees on LinkedIn®
(3,070)4.1 out of 5
Optimized for quick response
View top Consulting Services for Adobe Marketo Engage
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attrac

    Users
    • Marketing Manager
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 54% Mid-Market
    • 25% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Adobe Marketo Engage is a marketing automation platform that offers features such as campaign management, lead scoring, and CRM integration.
    • Reviewers frequently mention the platform's powerful automation capabilities, flexibility, and seamless integration with other tools, which significantly improve efficiency and effectiveness in marketing efforts.
    • Reviewers noted that Adobe Marketo Engage has a steep learning curve, an outdated user interface, and complex initial setup, which can be challenging for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Adobe Marketo Engage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    173
    Automation
    153
    Features
    120
    Integrations
    112
    Marketing Automation
    112
    Cons
    Learning Curve
    151
    Steep Learning Curve
    114
    Expensive
    89
    Not Intuitive
    84
    Complexity
    72
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Adobe Marketo Engage features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Personalization
    Average: 8.8
    7.4
    Record Prospect Data
    Average: 8.8
    7.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adobe
    Company Website
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    958,202 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41,406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attrac

Users
  • Marketing Manager
  • Marketing Operations Manager
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 54% Mid-Market
  • 25% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Adobe Marketo Engage is a marketing automation platform that offers features such as campaign management, lead scoring, and CRM integration.
  • Reviewers frequently mention the platform's powerful automation capabilities, flexibility, and seamless integration with other tools, which significantly improve efficiency and effectiveness in marketing efforts.
  • Reviewers noted that Adobe Marketo Engage has a steep learning curve, an outdated user interface, and complex initial setup, which can be challenging for new users.
Adobe Marketo Engage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
173
Automation
153
Features
120
Integrations
112
Marketing Automation
112
Cons
Learning Curve
151
Steep Learning Curve
114
Expensive
89
Not Intuitive
84
Complexity
72
Adobe Marketo Engage features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 9.2
7.9
Personalization
Average: 8.8
7.4
Record Prospect Data
Average: 8.8
7.0
Information Locater
Average: 8.7
Seller Details
Seller
Adobe
Company Website
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
958,202 Twitter followers
LinkedIn® Page
www.linkedin.com
41,406 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FrontSpin is the leading-edge sales communication software and power dialer. Their platform and power dialer implements your playbooks across all touchpoints, helping you engage with up to 3x more pro

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FrontSpin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Support
    2
    Helpful
    2
    Integrations
    2
    Automation
    1
    Cons
    Integration Issues
    1
    Limited Integrations
    1
    Poor Lead Generation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FrontSpin features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    9.0
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FrontSpin
    Year Founded
    2015
    HQ Location
    San Mateo, CA
    Twitter
    @FrontSpinHQ
    230 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FrontSpin is the leading-edge sales communication software and power dialer. Their platform and power dialer implements your playbooks across all touchpoints, helping you engage with up to 3x more pro

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 27% Small-Business
FrontSpin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Support
2
Helpful
2
Integrations
2
Automation
1
Cons
Integration Issues
1
Limited Integrations
1
Poor Lead Generation
1
FrontSpin features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
9.0
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.7
Seller Details
Seller
FrontSpin
Year Founded
2015
HQ Location
San Mateo, CA
Twitter
@FrontSpinHQ
230 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Entry Level Price:$24.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the

    Users
    • Director
    • Managing Director
    Industries
    • Leisure, Travel & Tourism
    • Computer Software
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NUACOM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    81
    Ease of Use
    75
    Helpful
    73
    Easy Setup
    61
    Customer Service
    37
    Cons
    Call Issues
    10
    Call Limitations
    6
    High Cost
    6
    Missing Features
    6
    Connection Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NUACOM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    9.1
    Record Prospect Data
    Average: 8.8
    8.9
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NUACOM
    Year Founded
    2009
    HQ Location
    Maynooth
    Twitter
    @nuacomie
    872 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the

Users
  • Director
  • Managing Director
Industries
  • Leisure, Travel & Tourism
  • Computer Software
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
NUACOM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
81
Ease of Use
75
Helpful
73
Easy Setup
61
Customer Service
37
Cons
Call Issues
10
Call Limitations
6
High Cost
6
Missing Features
6
Connection Issues
5
NUACOM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
9.1
Record Prospect Data
Average: 8.8
8.9
Information Locater
Average: 8.7
Seller Details
Seller
NUACOM
Year Founded
2009
HQ Location
Maynooth
Twitter
@nuacomie
872 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
(820)4.1 out of 5
Optimized for quick response
Save to My Lists
28% Off: $50 per User per Month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aloware is a compliant, AI-driven phone system designed to enhance sales conversations by integrating seamlessly with your Customer Relationship Management (CRM) software. This innovative solution emp

    Users
    • Account Executive
    • National Account Executive
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 48% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aloware is a communication management tool that allows businesses to connect with customers through calls, text messages, and contact management in one platform.
    • Reviewers appreciate Aloware's intuitive user interface, its seamless operation on both phone and computer, and its AI-generated call summaries that enhance organization and time management.
    • Reviewers mentioned issues with Aloware's mobile app, including instability and limitations, unclear information in the knowledge base, and problems with outbound calls going to the background.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aloware Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    124
    Helpful
    83
    Integrations
    67
    User-Friendly
    67
    Time-saving
    62
    Cons
    Call Issues
    90
    Slow Performance
    50
    Slow Loading
    49
    Software Glitches
    45
    Software Bugs
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aloware features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Personalization
    Average: 8.8
    8.2
    Record Prospect Data
    Average: 8.8
    8.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aloware
    Company Website
    Year Founded
    2017
    HQ Location
    Los Angeles, California
    Twitter
    @alowaretalk
    398 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aloware is a compliant, AI-driven phone system designed to enhance sales conversations by integrating seamlessly with your Customer Relationship Management (CRM) software. This innovative solution emp

Users
  • Account Executive
  • National Account Executive
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 48% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aloware is a communication management tool that allows businesses to connect with customers through calls, text messages, and contact management in one platform.
  • Reviewers appreciate Aloware's intuitive user interface, its seamless operation on both phone and computer, and its AI-generated call summaries that enhance organization and time management.
  • Reviewers mentioned issues with Aloware's mobile app, including instability and limitations, unclear information in the knowledge base, and problems with outbound calls going to the background.
Aloware Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
124
Helpful
83
Integrations
67
User-Friendly
67
Time-saving
62
Cons
Call Issues
90
Slow Performance
50
Slow Loading
49
Software Glitches
45
Software Bugs
41
Aloware features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.2
Personalization
Average: 8.8
8.2
Record Prospect Data
Average: 8.8
8.0
Information Locater
Average: 8.7
Seller Details
Seller
Aloware
Company Website
Year Founded
2017
HQ Location
Los Angeles, California
Twitter
@alowaretalk
398 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and t

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reply.io is a sales automation tool that organizes outreach, automates sequences, and integrates with other tools for efficient campaign management.
    • Reviewers like the tool's user-friendly interface, time-saving automation features, and the responsive customer support that helps resolve issues promptly.
    • Users mentioned occasional technical glitches, a steep learning curve for advanced features, and limitations in reporting and customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Reply Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    115
    Features
    85
    Automation
    84
    Helpful
    83
    Customer Support
    82
    Cons
    Missing Features
    31
    Learning Curve
    27
    Learning Difficulty
    23
    Expensive
    21
    Integration Issues
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reply features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    8.4
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Reply.io
    Year Founded
    2016
    HQ Location
    San Jose, US
    Twitter
    @olegcl
    1,914 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and t

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reply.io is a sales automation tool that organizes outreach, automates sequences, and integrates with other tools for efficient campaign management.
  • Reviewers like the tool's user-friendly interface, time-saving automation features, and the responsive customer support that helps resolve issues promptly.
  • Users mentioned occasional technical glitches, a steep learning curve for advanced features, and limitations in reporting and customization options.
Reply Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
115
Features
85
Automation
84
Helpful
83
Customer Support
82
Cons
Missing Features
31
Learning Curve
27
Learning Difficulty
23
Expensive
21
Integration Issues
20
Reply features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
8.4
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.7
Seller Details
Seller
Reply.io
Year Founded
2016
HQ Location
San Jose, US
Twitter
@olegcl
1,914 Twitter followers
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
(618)4.5 out of 5
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

    Users
    • Business Development Representative
    • Sales Development Representative
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InsideSales features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    8.8
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @InsideSales_PB
    19,990 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
    Phone
    (866) 549-0301
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

Users
  • Business Development Representative
  • Sales Development Representative
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 36% Mid-Market
InsideSales features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
8.8
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Year Founded
2012
HQ Location
Austin, TX
Twitter
@InsideSales_PB
19,990 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Phone
(866) 549-0301
(362)4.7 out of 5
Optimized for quick response
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20% Off: $39 per month
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

    Users
    • Owner
    • Sales
    Industries
    • Health, Wellness and Fitness
    • Real Estate
    Market Segment
    • 68% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesmsg Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Easy Communication
    71
    Easy Integration
    59
    Integrations
    54
    Customer Support
    53
    Cons
    Missing Features
    21
    Sending Issues
    19
    Messaging Issues
    18
    SMS Issues
    16
    Slow Loading
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesmsg features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Personalization
    Average: 8.8
    8.8
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesmsg
    Company Website
    Year Founded
    2017
    HQ Location
    Delray Beach, FL
    Twitter
    @salesmsg
    145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesmsg is the ultimate tool for communicating with your customers, clients, and team in real-time. Whether it’s sending texts or making calls, it’s all about staying connected, fast, and professiona

Users
  • Owner
  • Sales
Industries
  • Health, Wellness and Fitness
  • Real Estate
Market Segment
  • 68% Small-Business
  • 27% Mid-Market
Salesmsg Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Easy Communication
71
Easy Integration
59
Integrations
54
Customer Support
53
Cons
Missing Features
21
Sending Issues
19
Messaging Issues
18
SMS Issues
16
Slow Loading
15
Salesmsg features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.8
Personalization
Average: 8.8
8.8
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Seller
Salesmsg
Company Website
Year Founded
2017
HQ Location
Delray Beach, FL
Twitter
@salesmsg
145 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gryphon AI empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regul

    Users
    • Agent
    • Sales Representative
    Industries
    • Security and Investigations
    • Financial Services
    Market Segment
    • 78% Enterprise
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gryphon ONE is an application that integrates with Salesforce AppExchange and provides compliance management, DNC functionalities, and reporting features.
    • Reviewers like the straightforward and logical interface of Gryphon ONE, its ability to ensure campaign compliance, and the fast turnaround on fixes during QA testing.
    • Users mentioned challenges in implementing customized solutions, lack of clarity on add-on costs, and some found the API and SFTP requirement documents unclear.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gryphon ONE Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    4
    Ease of Use
    3
    User Interface
    3
    Accuracy
    2
    Intuitive
    2
    Cons
    Complex Customization
    2
    Expensive
    2
    Lack of Detail
    2
    Limited Customization
    2
    Add-On Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gryphon ONE features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    Personalization
    Average: 8.8
    7.9
    Record Prospect Data
    Average: 8.8
    7.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @GryphonNetworks
    4,089 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gryphon AI empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regul

Users
  • Agent
  • Sales Representative
Industries
  • Security and Investigations
  • Financial Services
Market Segment
  • 78% Enterprise
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gryphon ONE is an application that integrates with Salesforce AppExchange and provides compliance management, DNC functionalities, and reporting features.
  • Reviewers like the straightforward and logical interface of Gryphon ONE, its ability to ensure campaign compliance, and the fast turnaround on fixes during QA testing.
  • Users mentioned challenges in implementing customized solutions, lack of clarity on add-on costs, and some found the API and SFTP requirement documents unclear.
Gryphon ONE Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
4
Ease of Use
3
User Interface
3
Accuracy
2
Intuitive
2
Cons
Complex Customization
2
Expensive
2
Lack of Detail
2
Limited Customization
2
Add-On Issues
1
Gryphon ONE features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.7
Personalization
Average: 8.8
7.9
Record Prospect Data
Average: 8.8
7.4
Information Locater
Average: 8.7
Seller Details
Company Website
Year Founded
1999
HQ Location
Boston, MA
Twitter
@GryphonNetworks
4,089 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NeoDove is a complete telecalling solution that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with carefully-design

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NeoDove Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Support
    2
    Lead Management
    2
    Time-saving
    2
    CRM Integration
    1
    Cons
    Buggy Features
    1
    Slow Loading
    1
    Software Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NeoDove features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.2
    6.7
    Personalization
    Average: 8.8
    8.1
    Record Prospect Data
    Average: 8.8
    7.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NeoDove
    Year Founded
    2020
    HQ Location
    Jaipur, Rajasthan
    Twitter
    @NeoDoveCRM
    120 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NeoDove is a complete telecalling solution that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with carefully-design

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 13% Mid-Market
NeoDove Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Support
2
Lead Management
2
Time-saving
2
CRM Integration
1
Cons
Buggy Features
1
Slow Loading
1
Software Bugs
1
NeoDove features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.2
6.7
Personalization
Average: 8.8
8.1
Record Prospect Data
Average: 8.8
7.1
Information Locater
Average: 8.7
Seller Details
Seller
NeoDove
Year Founded
2020
HQ Location
Jaipur, Rajasthan
Twitter
@NeoDoveCRM
120 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
Entry Level Price:$165.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Adversus is an outbound auto dialer that helps streamline your outgoing calls, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with nu

    Users
    No information available
    Industries
    • Telecommunications
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Adversus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    1
    Case Management
    1
    CRM Integration
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Call Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Adversus features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Personalization
    Average: 8.8
    9.1
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adversus
    Year Founded
    2015
    HQ Location
    Aarhus C, Midtjylland
    Twitter
    @adversus
    8 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Adversus is an outbound auto dialer that helps streamline your outgoing calls, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with nu

Users
No information available
Industries
  • Telecommunications
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 14% Mid-Market
Adversus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
1
Case Management
1
CRM Integration
1
Customer Support
1
Ease of Use
1
Cons
Call Issues
1
Adversus features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.5
Personalization
Average: 8.8
9.1
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Seller
Adversus
Year Founded
2015
HQ Location
Aarhus C, Midtjylland
Twitter
@adversus
8 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Channels features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    9.3
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Channels
    Year Founded
    2014
    HQ Location
    San Francisco, CA
    Twitter
    @channels
    15 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 38% Small-Business
Channels features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
9.3
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Seller
Channels
Year Founded
2014
HQ Location
San Francisco, CA
Twitter
@channels
15 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Entry Level Price:$8.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features li

    Users
    • Therapist
    • Owner
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iPlum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    84
    HIPAA Compliance
    48
    Privacy
    36
    Easy Setup
    33
    Features
    31
    Cons
    Texting Issues
    25
    Call Issues
    22
    Complex Processes
    18
    Call Functionality Issues
    16
    Number Issues
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iPlum features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Personalization
    Average: 8.8
    7.5
    Record Prospect Data
    Average: 8.8
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iplum
    Company Website
    Year Founded
    2015
    HQ Location
    Santa Clara, US
    Twitter
    @iPlumApp
    106 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features li

Users
  • Therapist
  • Owner
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
iPlum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
84
HIPAA Compliance
48
Privacy
36
Easy Setup
33
Features
31
Cons
Texting Issues
25
Call Issues
22
Complex Processes
18
Call Functionality Issues
16
Number Issues
16
iPlum features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
8.2
Personalization
Average: 8.8
7.5
Record Prospect Data
Average: 8.8
0.0
No information available
Seller Details
Seller
iplum
Company Website
Year Founded
2015
HQ Location
Santa Clara, US
Twitter
@iPlumApp
106 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®