Best Online Reputation Management Software for Small Business

How Many Online Reputation Management Software Products Does G2 Track?

Total Products under this Category: 443

Category Stats (Sep 2026)

  • Average Rating: 4.54/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Subsig (+1.38%) - Among all products in this category, Subsig recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Online Reputation Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 41,200+ Authentic Reviews
  • 443+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Online Reputation Management Software

G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, SOCi, Podium, Yext, Okendo, Yotpo, Reputation, and HighLevel.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=podium&focus%5B%5D=yext&focus%5B%5D=okendo&focus%5B%5D=yotpo&focus%5B%5D=reputation&focus%5B%5D=highlevel&segment=small-business)

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX. AI Coworkers → Own the Jobs Jay (marketing), Myna (operations), and Robin (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. An agent carries out an action, but it doesn't own an outcome. A coworker holds a job. Agents give you capacity; coworkers give you ownership. Your team manages three coworkers instead of thirty agents — and the work gets done at every location, without stretching anyone thinner. Agents → Do the Work Each coworker orchestrates multiple agents that work together to complete a job, and how those agents work is what makes us different. Most software tells you what's happening; ours decides what to do and does it. That runs on BirdAI, our Agent OS: it consolidates every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reasons with your industry, brand, and location context, backed by 13 years of multi-location data infrastructure; and acts — autonomously or with a human in the loop, your call per workflow. So one review, one campaign, one missed call becomes a finished outcome, not a line item in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need — so you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye serves multi-location brands in healthcare, dental, restaurants, financial services, auto, retail, and property management.

Average Rating: 4.7/5.0

Total Reviews: 4,102

How Do G2 Users Rate Birdeye?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.3/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.4/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Birdeye?

  • Seller: Birdeye
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Palo Alto, CA
  • Twitter: @BirdEye_
    5,232 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Hospital & Health Care, Real Estate
  • Company Size: 47% Small, 34% Medium

What Do G2 Reviewers Say About Birdeye?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Birdeye, appreciating its intuitive navigation and efficient support team.
  • Users appreciate the efficiency in managing reviews with Birdeye, making feedback response quick and streamlined.
  • Users appreciate the efficiency in review management offered by Birdeye, streamlining customer feedback in one platform.
  • Users appreciate the fast and responsive customer support provided by Birdeye, enhancing their overall experience.
  • Users appreciate the centralized platform of Birdeye, simplifying patient engagement and reputation management efficiently.
Cons
  • Users feel the lack of missing features limits Birdeye's potential, wishing for more reports and integrations.
  • Users notice the need for improvement in the AI chatbot, as it struggles with complex queries and implementation issues.
  • Users find the dashboard challenging to navigate, especially when managing multiple locations and utilizing the search function.
  • Users experience a noticeable learning curve with Birdeye, especially when navigating its features initially.
  • Users note that Birdeye has limited features for review management, impacting the effectiveness of customer interactions.

What Are Recent G2 Reviews of Birdeye?

What Are G2 Users Discussing About Birdeye?

SOCi

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

Average Rating: 4.5/5.0

Total Reviews: 4,511

How Do G2 Users Rate SOCi?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.7/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.6/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind SOCi?

  • Seller: SOCi
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Diego, California
  • LinkedIn® Page: www.linkedin.com
    625 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Property Manager
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 50% Small, 29% Medium

What Do G2 Reviewers Say About SOCi?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of SOCi, efficiently managing multiple businesses and marketing from a single platform.
  • Users love the post scheduling feature of SOCi, enabling efficient management across multiple business locations.
  • Users value the ability to schedule posts across multiple platforms, simplifying social media management for businesses.
  • Users appreciate SOCi's centralized management, enabling efficient monitoring and engagement across multiple social media accounts.
  • Users value the efficient scheduling feature in SOCi, enabling seamless management across multiple businesses in one platform.
Cons
  • Users find the missing editing features problematic, wishing for more metrics tools and quicker posting options.
  • Users experience posting issues with SOCi, particularly with content sharing and link functionality across platforms.
  • Users express frustration with SOCi's limited features, particularly in image editing and cross-platform posting capabilities.
  • Users find the learning curve steep due to numerous features and a lack of beginner tutorials in SOCi.
  • Users seek improvement in customization options and clearer analytics visualization in SOCi to enhance user experience.

What Are Recent G2 Reviews of SOCi?

Podium

Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database. Used by over 6,000 auto dealerships, Jerry, our AI employee, drives revenue through Sales AI, Service AI and Voice AI for fixed ops, with direct integrations to Reynolds & Reynolds, VinSolutions, CDK, Tekion, Dealertrack, Dealervault, Dealersocket, X-time and every other major CRM, DMS and scheduling system Home Services: Podium is the AI Operating System for HVAC, plumbing, electrical, and garage door contractors: Podium FSM, scheduling, memberships, and payments all in one platform. Larry, our AI employee, answers every call, books jobs directly onto the dispatch board, and follows up until the invoice is paid. Aesthetics: Podium is the AI Operating System for aesthetics: Podium EMR, patient communications, and marketing all in one platform. Avery, our AI front desk, responds to every lead, books appointments directly onto your calendar, and handles after-hours inquiries. Retail: Podium is the AI-powered communication, reviews, and payments platform for furniture, appliance, jewelry, and mattress retailers. Podium's AI Employee responds to every lead in under 60 seconds, 24/7. Since our founding in 2014, Podium has deployed thousands of AI Employees and become the system that drives growth and efficiency for local businesses. Podium has been recognized for Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents for local business, and awarded #1 AI Agent for Business Operations by G2.

Average Rating: 4.5/5.0

Total Reviews: 2,027

How Do G2 Users Rate Podium?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.1/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.3/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Podium?

  • Seller: Podium
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Lehi, UT
  • Twitter: @PodiumHQ
    4,178 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,639 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, General Manager
  • Top Industries: Automotive, Retail
  • Company Size: 60% Small, 35% Medium

What Do G2 Reviewers Say About Podium?

AI-generated summary from verified user reviews

Pros
  • Users find Podium's ease of use and intuitive design to significantly enhance their business operations and efficiency.
  • Users appreciate Podium for its user-friendly interface and effective communication features that enhance business operations.
  • Users highly value Podium's unified communication, seamlessly integrating multiple messaging platforms for streamlined customer engagement.
  • Users love the easy communication with customers via Podium, enhancing real-time interactions and improving service insights.
  • Users rave about the fantastic customer support from Podium, enhancing business operations and satisfaction significantly.
Cons
  • Users find messaging issues with Podium, struggling to manage a high volume of inquiries effectively.
  • Users express concern over missing features in Podium, hindering effective service management and customer engagement.
  • Users find Podium's limited features challenging, particularly with tracking messages and lack of integration options.
  • Users find Podium's pricing to be excessive, deterring small businesses from fully utilizing the platform.
  • Users report poor customer support, facing aggressive practices and frustrating cancellation processes that sour their experience.

What Are Recent G2 Reviews of Podium?

What Are G2 Users Discussing About Podium?

Yext

Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains.

Average Rating: 4.4/5.0

Total Reviews: 1,091

How Do G2 Users Rate Yext?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.4/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 7.7/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 7.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Yext?

  • Seller: Yext
  • Company Website:
  • Year Founded: 2006
  • HQ Location: New York
  • Twitter: @yext
    21,811 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 37% Large, 30% Medium

What Do G2 Reviewers Say About Yext?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Yext, appreciating its organized interface and helpful customer service.
  • Users find Yext to be incredibly helpful for maintaining consistency and quickly managing online business information.
  • Users value the centralized management of Yext, making it effortless to maintain accurate business information across platforms.
  • Users commend the helpful customer support of Yext, always providing quick solutions and guidance for inquiries.
  • Users love Yext for its ease of use, quick updates, and streamlined management of online business information.
Cons
  • Users find Yext to have a complex usability that necessitates a challenging learning curve and can be frustrating.
  • Users find the learning curve challenging, yet appreciate helpful support and documentation for assistance.
  • Users experience a difficult learning curve with Yext, finding navigation and edits challenging and sometimes unclear.
  • Users find difficult navigation in Yext, especially with complex filters and editing that can frustrate first-time users.
  • Users feel the limited features of Yext hinder customization and can complicate the user experience for newcomers.

What Are Recent G2 Reviews of Yext?

What Are G2 Users Discussing About Yext?

Okendo

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth. With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 19,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage.

Average Rating: 4.7/5.0

Total Reviews: 466

How Do G2 Users Rate Okendo?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.4/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 4.9/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 7.7/10 (Category avg: 8.3/10)

Who Is the Company Behind Okendo?

  • Seller: Okendo
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Sydney, Australia
  • Twitter: @GetOkendo
    1,257 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    157 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 68% Small, 20% Medium

What Do G2 Reviewers Say About Okendo?

AI-generated summary from verified user reviews

Pros
  • Users find Okendo's ease of use beneficial, making setup and integration seamless with Shopify's functionalities.
  • Users commend Okendo's exceptional customer support, appreciating the quick responses and helpful resources throughout their experience.
  • Users value the seamless Shopify integration of Okendo, enhancing brand flexibility and user experience effectively.
  • Users appreciate Okendo's seamless Shopify integration, powerful segmentation, and exceptional customer service enhancing their overall experience.
  • Users find the easy setup of Okendo extremely helpful, allowing for a quick and straightforward implementation process.
Cons
  • Users feel the limited customization options in Okendo restrict design flexibility and analytical depth for better decision-making.
  • Users express frustration over missing features in Okendo, limiting automation and user experience during multi-store management.
  • Users wish Okendo's pricing were a little cheaper, even though they find it competitive and fair.
  • Users find a lack of customization in Okendo, affecting their branding and overall user experience.
  • Users experience usage difficulties with Okendo, citing a complex interface and limitations in automation and multi-store management.

What Are Recent G2 Reviews of Okendo?

What Are G2 Users Discussing About Okendo?

Yotpo

Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions work in tandem to influence buying decisions, build trust, and reward lasting engagement across every touchpoint—on site, on social, and in store. With deep integrations into the eCommerce stack and tools that scale from launch to enterprise, Yotpo empowers brands to: - Convert better with authentic content that answers shopper questions and improves confidence - Retain more by personalizing rewards, driving repeat purchases, and creating emotional brand connection - Adapt faster with AI automation and hands-on strategic support Why brands choose Yotpo: - 400M+ reviews collected and 25K+ loyalty programs launched - 14 BFCMs in a row with 0 downtime - Regional teams and localized onboarding to support global growth Deep integrations with Shopify, Klaviyo, Attentive, Meta, TikTok, Zendesk, and many more Join the world’s most iconic and fastest-growing brands: Brooklinen, Princess Polly, Supergoop, Pandora, Barnes & Noble, ThirdLove, Steve Madden, Our Place, Goodr, Dr. Martens, Perry Ellis, Allbirds, and tens of thousands more

Average Rating: 4.3/5.0

Total Reviews: 255

How Do G2 Users Rate Yotpo?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.1/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.2/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Yotpo?

  • Seller: Yotpo
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @Yotpo
    19,212 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    771 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 73% Small, 23% Medium

What Do G2 Reviewers Say About Yotpo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Yotpo, making integration and customer communication straightforward and efficient.
  • Users value the excellent customer support from Yotpo, enhancing their marketing efforts and service experiences.
  • Users commend Yotpo for their exceptional service and support, enhancing marketing efforts and fostering growth.
  • Users appreciate the seamless integration of loyalty, reviews, and SMS, enhancing their overall experience with Yotpo.
  • Users appreciate Yotpo for its effective review management that seamlessly integrates loyalty and SMS features for valuable feedback.
Cons
  • Users find Yotpo's pricing expensive, not justified by the limited and unreliable features it offers.
  • Users express frustration over missing features, previously available in other platforms, leading to disappointment with Yotpo.
  • Users criticize Yotpo for its limited features and outdated functionality, leading to frequent frustrations and inefficiencies.
  • Users find Yotpo's limited functionality frustrating, citing chaotic features and unreliable reports that complicate usage.
  • Users are frustrated with feature limitations in Yotpo, highlighting unreliable reports and a confusing user interface.

What Are Recent G2 Reviews of Yotpo?

What Are G2 Users Discussing About Yotpo?

Reputation

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility.

Average Rating: 4.5/5.0

Total Reviews: 2,405

How Do G2 Users Rate Reputation?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.0/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.5/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Reputation?

  • Seller: Reputation
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Ramon, CA
  • Twitter: @Reputation_Com
    10,930 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    685 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Community Manager, Property Manager
  • Top Industries: Automotive, Real Estate
  • Company Size: 46% Medium, 29% Small

What Do G2 Reviewers Say About Reputation?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized management of reviews and surveys, enhancing efficiency and ease of use.
  • Users appreciate the ease of use of Reputation, streamlining feedback management and making metrics easily accessible.
  • Users value the SMS review request feature of Reputation, enhancing communication and customer feedback management effectively.
  • Users value the user-friendly interface and insights from Reputation.com, enhancing their review management experience significantly.
Cons
  • Users note improvement needed in report customization and integration processes, highlighting issues with review discrepancies and support.
  • Users report issues with survey email bounces and lack of clarity in metrics affecting their feedback collection.
  • Users are frustrated by the inability to resend survey emails after correcting addresses, hindering effective feedback collection.
  • Users find the missing features in Reputation limit its effectiveness, especially regarding social media management and customization.

What Are Recent G2 Reviews of Reputation?

What Are G2 Users Discussing About Reputation?

HighLevel

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Average Rating: 4.6/5.0

Total Reviews: 636

How Do G2 Users Rate HighLevel?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.8/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 7.9/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind HighLevel?

  • Seller: HighLevel
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Dallas, Texas
  • Twitter: @gohighlevel
    8,862 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,569 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Consulting
  • Company Size: 64% Small, 3% Medium

What Do G2 Reviewers Say About HighLevel?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the flexibility and comprehensive features of HighLevel, finding it easy to set up and integrate.
  • Users appreciate the all-in-one functionality of HighLevel, enhancing efficiency in marketing, sales, and client management.
  • Users praise the excellent customer support of HighLevel, appreciating their responsiveness and active feature requests.
  • Users value the extensive feature set of Go HighLevel, appreciating its depth and constant innovation in marketing tools.
  • Users value the intuitive automation setup in HighLevel, enhancing their workflow and client management effectively.
Cons
  • Users find the steep learning curve of HighLevel challenging, complicating their ability to leverage its extensive features.
  • Users desire more missing features in HighLevel, impacting functionality like email marketing and live streaming capabilities.
  • Users face a steep learning curve with HighLevel, requiring significant effort to master its numerous features and updates.
  • Users find HighLevel to be not intuitive, often feeling overwhelmed by its complexity and learning curve.
  • Users express concern over poor customer support, finding the team uninformed and responses often vague.

What Are Recent G2 Reviews of HighLevel?

What Are G2 Users Discussing About HighLevel?

Thryv

Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to replace disconnected tools, Thryv combines essential business software into one easy-to-use platform. Now including Keap, Thryv delivers powerful CRM software, marketing automation, and sales management tools that help small businesses capture more leads, automate follow-ups, and increase repeat business. With built-in tools for lead management, email and SMS marketing, pipeline tracking, and customer relationship management, Thryv + Keap help teams stay organized and close more deals. From getting found online with digital marketing tools to managing customer relationships and automating sales workflows, Thryv + Keap simplify every stage of the customer journey. The result is a scalable, all-in-one CRM and marketing platform that helps small businesses save time, increase efficiency, and focus on what matters most—running and growing their business.

Average Rating: 4.3/5.0

Total Reviews: 1,894

How Do G2 Users Rate Thryv?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Customer Feedback: 8.6/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.6/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.3/10 (Category avg: 8.3/10)

Who Is the Company Behind Thryv?

  • Seller: Thryv
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Dallas, TX
  • Twitter: @thryv
    8,415 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,823 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 90% Small, 9% Medium

What Do G2 Reviewers Say About Thryv?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Thryv, particularly for scheduling appointments and managing customer interactions.
  • Users appreciate the efficient automation features of Thryv, which enhance productivity and streamline marketing efforts.
  • Users praise the outstanding customer support of Thryv, emphasizing its helpfulness and responsiveness throughout their experience.
  • Users value the automation features of Thryv, enhancing efficiency and ensuring consistent client follow-ups effortlessly.
  • Users appreciate the helpful features of Thryv, enhancing productivity and streamlining communication effectively.
Cons
  • Users highlight several missing features in Thryv, such as invoice creation and customizable calendar availability.
  • Users face a challenging learning curve with Thryv, making it difficult to utilize its full potential effectively.
  • Users express dissatisfaction with pricing limitations and functionality issues that hinder their overall experience with Thryv.
  • Users find Keap's limited features frustrating, lacking essential elements like inventory management and customizable reporting.
  • Users find Thryv's pricing expensive and limiting, creating challenges with user licenses and contact list limits.

What Are Recent G2 Reviews of Thryv?

What Are G2 Users Discussing About Thryv?

G2 Marketing Solutions

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

Average Rating: 4.6/5.0

Total Reviews: 5,461

How Do G2 Users Rate G2 Marketing Solutions?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.1/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 7.0/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.7/10 (Category avg: 8.3/10)

Who Is the Company Behind G2 Marketing Solutions?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • Twitter: @G2dotcom
    32,942 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,504 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 43% Small, 37% Medium

What Do G2 Reviewers Say About G2 Marketing Solutions?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of G2 Marketing Solutions, streamlining product marketing initiatives and tracking effectively.
  • Users enjoy the intuitive platform of G2 Marketing Solutions, which simplifies collecting reviews and feedback efficiently.
  • Users highlight the excellent customer support that enhances their experience and boosts visibility effectively.
  • Users value the authenticity of G2 Marketing Solutions, trusting genuine reviews to guide their business decisions.
  • Users value the authentic client feedback on G2, aiding informed decisions and enhancing market engagement.
Cons
  • Users struggle with the inconsistency in review quality on G2, complicating the assessment of products and services.
  • Users find G2 Marketing Solutions to be expensive, especially for small enterprises and POC projects, affecting budget constraints.
  • Users express concerns about biased reviews on G2 Marketing Solutions, potentially impacting trust and decision-making.
  • Users express frustration over the lack of clarity in the review process and moderation explanations, complicating their experience.
  • Users find the pricing issues of G2 Marketing Solutions challenging, especially for startups with limited budgets.

What Are Recent G2 Reviews of G2 Marketing Solutions?

What Are G2 Users Discussing About G2 Marketing Solutions?

NiceJob

NiceJob is the easiest way to become a top-rated business. It's a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referrals, and repeat customers. We automate review collection, amplify your best feedback across social media and search engines, and drive real revenue with features like Reviews, Social Proof, and Get Repeats—helping you build trust, re-engage past clients, and turn more visitors into paying customers. 🏆 The leading Reputation Marketing platform 🚀 Effortlessly boost reviews, grow repeat sales, and win more business 😍 Rated ⭐⭐⭐⭐⭐ and trusted by over 7,000 businesses Our platform also powers your social media with authentic customer content, improves your local SEO, and drives more traffic to your website by turning great experiences into powerful social proof. No contracts. 14-day free trial. Just $75/month for our Reviews plan. → Start your free trial at nicejob.com ←

Average Rating: 4.8/5.0

Total Reviews: 412

How Do G2 Users Rate NiceJob?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.3/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.8/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.6/10 (Category avg: 8.3/10)

Who Is the Company Behind NiceJob?

  • Seller: Paystone
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Montréal, CA
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Construction, Consumer Services
  • Company Size: 92% Small, 5% Medium

What Do G2 Reviewers Say About NiceJob?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of NiceJob, finding it quick and simple to generate customer reviews efficiently.
  • Users love how NiceJob facilitates an increase in customer reviews, making feedback collection effortless and efficient.
  • Users appreciate the streamlined review generation of NiceJob, significantly enhancing their online reputation and client engagement.
  • Users praise NiceJob for its easy setup, facilitating a hassle-free start to enhancing their business operations.
  • Users appreciate how NiceJob offers automated review processes, significantly simplifying their workflow and enhancing efficiency.
Cons
  • Users express frustration over the missing features of NiceJob, wishing for enhanced functionalities and incentives.
  • Users find NiceJob too expensive, especially for solo operations, wishing for more affordable options for loyal customers.
  • Users find NiceJob limiting in its focus on reviews, desiring a more versatile tool for comprehensive customer engagement.
  • Users experience communication delays with NiceJob, often facing slow responses and lacking clear support from representatives.
  • Users struggle with the difficulty uploading clients to the database, preferring a more straightforward single-entry method.

What Are Recent G2 Reviews of NiceJob?

What Are G2 Users Discussing About NiceJob?

Experience.com

Experience.com is a comprehensive reputation management solution designed to help businesses enhance their online presence through the effective use of customer feedback and artificial intelligence. This platform serves a diverse audience, including local professionals and multi-location brands, aiming to strengthen their online reputation and build trust with their customers. The primary focus of Experience.com is to empower businesses to achieve excellence in customer experience (CX), employee engagement (EX), and reputation management. By harnessing insights derived from customer feedback, organizations can gain a deeper understanding of their audience's needs and preferences. This understanding allows businesses to tailor their services and interactions, ultimately leading to improved customer satisfaction and loyalty. Experience.com is suitable for companies of all sizes, making it an adaptable solution for various industries. Key features of Experience.com include advanced analytics tools that analyze customer feedback in real-time, enabling businesses to identify trends and areas for improvement. The platform also offers customizable surveys and feedback mechanisms, allowing organizations to gather insights directly from their customers. Additionally, the integration of AI technology helps automate responses and provides actionable recommendations, streamlining the reputation management process. By utilizing these features, businesses can not only maintain a positive online reputation but also leverage it to attract new customers. Experience.com stands out in its category by offering a holistic approach to reputation management. It combines customer feedback, employee engagement, and data analytics into a single platform, ensuring that businesses can address all aspects of their reputation. This integrated approach not only simplifies the management process but also enhances the overall effectiveness of reputation-building efforts. By focusing on both customer and employee experiences, Experience.com helps organizations create a cohesive brand image that resonates with their target audience. Overall, Experience.com provides a valuable resource for businesses looking to enhance their online reputation and foster trust with their customers. Through its innovative features and comprehensive approach, the platform equips organizations with the tools necessary to thrive in a competitive marketplace while maintaining a strong connection with their audience.

Average Rating: 4.8/5.0

Total Reviews: 400

How Do G2 Users Rate Experience.com?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.4/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.9/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 9.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Experience.com?

  • Seller: Experience.com
  • Company Website:
  • Year Founded: 2015
  • HQ Location: San Ramon, California
  • LinkedIn® Page: www.linkedin.com
    273 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Branch Manager, Loan Officer
  • Top Industries: Financial Services, Real Estate
  • Company Size: 40% Medium, 33% Small

What Do G2 Reviewers Say About Experience.com?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Experience.com, enjoying seamless setup and accessible, user-friendly features.
  • Users highly value the exceptional customer support from Experience.com, ensuring timely and professional assistance whenever needed.
  • Users appreciate the easy-to-use interface of Experience.com, enhancing their ability to manage and analyze customer reviews.
  • Users appreciate the seamless review management of Experience.com, enhancing client engagement and operational efficiency effortlessly.
  • Users value the real customer experiences on Experience.com, enhancing marketing strategies and building confidence in their business.
Cons
  • Users find linking issues burdensome, preferring direct posting on other review sites for convenience.
  • Users often face connection issues with Experience.com, finding account linking and reconnections cumbersome.
  • Users experience integration issues with Experience.com, especially regarding social media linking and options for loan officers.
  • Users find the social media integration confusing and are frustrated by the need for a business account.
  • Users face improvement needs with Experience.com, citing connection issues, excessive review prompts, and outdated survey questions.

What Are Recent G2 Reviews of Experience.com?

What Are G2 Users Discussing About Experience.com?

Reviews.io

REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io.

Average Rating: 4.8/5.0

Total Reviews: 648

How Do G2 Users Rate Reviews.io?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.4/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.1/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Reviews.io?

  • Seller: clearer.io
  • Year Founded: 2022
  • HQ Location: Boston, MA
  • Twitter: @clearer_io
    169 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    167 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Managing Director
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 84% Small, 14% Medium

What Do G2 Reviewers Say About Reviews.io?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support provided by Reviews.io, appreciating quick responses and helpful assistance.
  • Users appreciate the responsive customer support of Reviews.io, which is quick, professional, and genuinely helpful.
  • Users find Reviews.io to be exceptionally easy to use, benefiting from great support and intuitive navigation.
  • Users commend the exceptional helpfulness of the team, noting their prompt support and dedication to customer satisfaction.
  • Users value the easy integrations with various platforms, enhancing feedback collection and boosting confidence in conversions.
Cons
  • Users find the service quite expensive for basic functionality compared to the value offered.
  • Users experience a difficult setup, facing challenges with advanced features and customization options on Reviews.io.
  • Users experience poor customer support with unresponsive live chat, difficult AI access, and subpar issue resolution.
  • Users find the difficult navigation within Reviews.io complicates their experience and hinders usability.
  • Users note integration issues with Reviews.io, particularly finding the Klaviyo widgets somewhat limited.

What Are Recent G2 Reviews of Reviews.io?

Liftify

More reviews. Better visibility. Be the name they call first. Liftify is the reputation platform for home services. Your customer decides before they ever call you. They search, they read reviews, they see what AI answers say about you, and they pick the company they believe will show up and do it right. Most of the trust you earn on the job never reaches that moment. Liftify closes that gap. We get you more reviews, from more completed jobs, at every location, month after month. That volume moves you up in search, into the map pack, and into AI answers, which is where the next customer already is. One example of what that looks like: a 22-location platform across five states grew review volume 93% over ten months, 3,447 more reviews than the prior year. Volume doubled in the first month, and every month beat the prior year's best. It works as one connected system. ReviewPro turns completed jobs into reviews, at scale, across every location. ExperiencePro, an add-on to ReviewPro, shows you what that feedback is telling you about the work. LoyaltyPro, in early access, turns customers you already won into repeat revenue. ConvertPro, in early access, turns visibility into booked jobs. Liftify Command Center gives owners and leadership one view of how every location, brand, or portfolio is performing. Built for HVAC, plumbing, roofing, painting, restoration, and more. Whether you run a single location and want to grow, a handful of trucks, a franchise system, or a multi-brand platform, the model is right-sized to your business. You are live in days, not months, and we handle the setup. Operations platforms like ServiceTitan run the business. Liftify is the trust layer that helps customers find you first and pick you. We work alongside your operations platform. Start with a 30-day pilot across up to five locations. No commitment to start. Priced to your business and scaled to each location's market. Be the one they choose. Trust, made visible.

Average Rating: 5.0/5.0

Total Reviews: 154

How Do G2 Users Rate Liftify?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.7/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 8.0/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 8.7/10 (Category avg: 8.3/10)

Who Is the Company Behind Liftify?

  • Seller: Liftify
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Indianapolis, US
  • Twitter: @GetLiftify
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, General Manager
  • Top Industries: Consumer Services, Construction
  • Company Size: 60% Small, 32% Medium

What Do G2 Reviewers Say About Liftify?

AI-generated summary from verified user reviews

Pros
  • Users love the helpful customer support of Liftify, making business interactions seamless and efficient.
  • Users find Liftify to be incredibly easy to use, streamlining their workflow and enhancing customer engagement effortlessly.
  • Users commend Liftify for its effective review management, significantly boosting online presence and strengthening customer trust.
  • Users find Liftify's customer support and ease of use transformative, simplifying their workflow and improving efficiency.
  • Users commend Liftify for its effective review scaling, significantly boosting volume and improving ratings across locations.
Cons
  • Users encounter poor reporting with Liftify, making it challenging to navigate multi-location data efficiently.
  • Users are frustrated by access limitations as key features, like bulk texting, are not available yet.
  • Users find the repetitive replies of Liftify can hinder the uniqueness of generated content, affecting overall experience.
  • Users experience filtering issues that can make locating specific locations somewhat challenging when using Liftify.
  • Users find the integration issues with other review services like Yelp and BBB cumbersome and time-consuming.

What Are Recent G2 Reviews of Liftify?

ReputationStacker

ReputationStacker’s reputation management software helps businesses get more reviews, rank higher in local search, and win more customers... automatically. It is a completely hands-off system designed to scale effortlessly, making it especially powerful for local businesses, multi-location brands, and healthcare organizations looking to boost reviews, improve customer experience, and dominate local search. • Automated Campaigns → Save Time & Drive Volume: Automatically triggers SMS and email review invitations, allowing you to focus on running your business while the system consistently drives new reviews on Google, Facebook, and other major platforms. • AI Review Replies & Sentiment Reports → Smart CX Management: Streamline your response workflow with intelligent AI review replies, while detailed sentiment reports turn qualitative feedback and NPS surveys into quantified, actionable data to resolve issues privately. • Multi-Location Control → Protect Brand Consistency: Centralizes review monitoring and customer experience tracking for thousands of locations in a single dashboard, ensuring a stellar online reputation across your entire brand footprint. • Granular Permissions → Delegate Safely: Uses a secure, four-tier user permission structure, allowing you to safely delegate local review management to staff, location managers, or franchise owners without losing control of your master account settings. • Workflow Integrations → Eliminate Manual Effort: Seamlessly connects with your CRM, POS, or practice management software to run in the background, automatically turning daily transactions into new review opportunities. By unifying automated review acquisition with powerful customer experience tools, ReputationStacker turns feedback into your strongest growth engine. Whether you are managing a single local storefront or coordinating thousands of franchise locations, the platform gives you the tools to listen to your customers, improve operational performance, and dominate local search.

Average Rating: 4.9/5.0

Total Reviews: 111

How Do G2 Users Rate ReputationStacker?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 8.9/10)
  • Customer Feedback: 9.9/10 (Category avg: 8.8/10)
  • Digital Media Monitoring: 10.0/10 (Category avg: 8.0/10)
  • Competitive Intelligence: 9.9/10 (Category avg: 8.3/10)

Who Is the Company Behind ReputationStacker?

Who Uses This Product?

  • Who Uses This: Manager, Owner
  • Top Industries: Consumer Services, Hospital & Health Care
  • Company Size: 57% Small, 31% Medium

What Do G2 Reviewers Say About ReputationStacker?

AI-generated summary from verified user reviews

Pros
  • Users find ReputationStacker to be simple and easy to use, enabling effortless integration and effective review collection.
  • Users value the ease of use of ReputationStacker, finding it simplifies online reputation management effortlessly.
  • Users praise the automation of review collection by ReputationStacker, enhancing their online reputation management effortlessly.
  • Users love the automation of ReputationStacker, effortlessly collecting reviews and saving time across multiple locations.
  • Users appreciate the easy setup of ReputationStacker, seamlessly integrating with systems for hassle-free reputation management.
Cons
  • Users experience connection issues with ReputationStacker, but appreciate the strong onboarding support provided.
  • Users find the difficult learning curve in combining filters frustrating, wishing for better documentation and guidance.
  • Users find the costly extra charges for exceeding the text message limit frustrating and inconvenient.
  • Users find filtering options confusing when multiple criteria are combined, highlighting a need for better documentation.
  • Users appreciate the filtering limitations of ReputationStacker, expressing a need for better guidance on combining multiple options.

What Are Recent G2 Reviews of ReputationStacker?

What Are G2 Users Discussing About ReputationStacker?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated