Best Software for 2025 is now live!

Best Online Community Management Software for for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Online Community Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Online Community Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Online Community Management category.

In addition to qualifying for inclusion in the Online Community Management Software category, to qualify for inclusion in the Small Business Online Community Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All

29 Listings in Small Business Online Community Management Available

(85)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. CIrcle customers range fro

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • E-Learning
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Circle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Features
    22
    Customer Support
    16
    Experience
    15
    User Interaction
    12
    Cons
    Missing Features
    10
    Expensive
    8
    Lack of Integrations
    4
    Limited Customization
    3
    Difficult Setup
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Circle features and usability ratings that predict user satisfaction
    8.0
    Qualitative Solutions
    Average: 8.5
    8.1
    All-in-one Dashboard
    Average: 8.5
    8.2
    Customer Engagement
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Circle.so
    Company Website
    Year Founded
    2019
    HQ Location
    New York, US
    Twitter
    @circleapp
    14,126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    252 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. CIrcle customers range fro

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • E-Learning
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Circle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Features
22
Customer Support
16
Experience
15
User Interaction
12
Cons
Missing Features
10
Expensive
8
Lack of Integrations
4
Limited Customization
3
Difficult Setup
2
Circle features and usability ratings that predict user satisfaction
8.0
Qualitative Solutions
Average: 8.5
8.1
All-in-one Dashboard
Average: 8.5
8.2
Customer Engagement
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Circle.so
Company Website
Year Founded
2019
HQ Location
New York, US
Twitter
@circleapp
14,126 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
(391)4.6 out of 5
8th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Starting at $33.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The most popular all-in-one community platform for creators and entrepreneurs. $370M in creator earnings in 2023 ✨ With Mighty, you can bring your courses, memberships, and offers together in a pow

    Users
    • Founder
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Professional Training & Coaching
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mighty Networks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Customer Support
    27
    Features
    25
    Customization
    22
    Easy Setup
    18
    Cons
    Missing Features
    20
    Expensive
    12
    Integration Issues
    9
    Lack of Customization
    7
    Limited Customization
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mighty Networks features and usability ratings that predict user satisfaction
    7.8
    Qualitative Solutions
    Average: 8.5
    7.9
    All-in-one Dashboard
    Average: 8.5
    8.1
    Customer Engagement
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @MightyNetworks
    32,548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The most popular all-in-one community platform for creators and entrepreneurs. $370M in creator earnings in 2023 ✨ With Mighty, you can bring your courses, memberships, and offers together in a pow

Users
  • Founder
  • Owner
Industries
  • Health, Wellness and Fitness
  • Professional Training & Coaching
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
Mighty Networks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Customer Support
27
Features
25
Customization
22
Easy Setup
18
Cons
Missing Features
20
Expensive
12
Integration Issues
9
Lack of Customization
7
Limited Customization
7
Mighty Networks features and usability ratings that predict user satisfaction
7.8
Qualitative Solutions
Average: 8.5
7.9
All-in-one Dashboard
Average: 8.5
8.1
Customer Engagement
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@MightyNetworks
32,548 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(1,014)4.6 out of 5
11th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

    Users
    • Executive Director
    • Graphics Designer
    Industries
    • Non-Profit Organization Management
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Webex Webinars is a platform that allows users to connect with a larger audience beyond geographical limitations, offering features like polls, Q&A sessions, chat, emoji reactions, and screen sharing.
    • Users frequently mention the platform's ease of use, high-quality video and sound, interactive features, and the ability to host both in-person and virtual events, enhancing engagement with participants and maximizing return on marketing efforts.
    • Users experienced issues with the platform's frequency of use, such as audio or video issues, poor connection, platform glitches, and a complex integration process with CRM and marketing automation systems, which can disrupt the flow of the webinar and pose difficulties for non tech-savvy users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Events & Webinars Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    241
    Webinars
    134
    Event Management
    97
    Attendee Management
    87
    Customer Support
    87
    Cons
    Missing Features
    53
    Limited Customization
    35
    Event Management
    33
    Limited Features
    29
    Poor Connectivity
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Events & Webinars features and usability ratings that predict user satisfaction
    8.5
    Qualitative Solutions
    Average: 8.5
    9.0
    All-in-one Dashboard
    Average: 8.5
    9.0
    Customer Engagement
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is a

Users
  • Executive Director
  • Graphics Designer
Industries
  • Non-Profit Organization Management
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Webex Webinars is a platform that allows users to connect with a larger audience beyond geographical limitations, offering features like polls, Q&A sessions, chat, emoji reactions, and screen sharing.
  • Users frequently mention the platform's ease of use, high-quality video and sound, interactive features, and the ability to host both in-person and virtual events, enhancing engagement with participants and maximizing return on marketing efforts.
  • Users experienced issues with the platform's frequency of use, such as audio or video issues, poor connection, platform glitches, and a complex integration process with CRM and marketing automation systems, which can disrupt the flow of the webinar and pose difficulties for non tech-savvy users.
Webex Events & Webinars Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
241
Webinars
134
Event Management
97
Attendee Management
87
Customer Support
87
Cons
Missing Features
53
Limited Customization
35
Event Management
33
Limited Features
29
Poor Connectivity
24
Webex Events & Webinars features and usability ratings that predict user satisfaction
8.5
Qualitative Solutions
Average: 8.5
9.0
All-in-one Dashboard
Average: 8.5
9.0
Customer Engagement
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,873 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
(39)5.0 out of 5
6th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Café is your Workplace Engagement Hub that boosts belonging across teams by encouraging in-person meetings. With Café, you give employees better visibility over “Who’s where” and “Who’s who” and empow

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Café features and usability ratings that predict user satisfaction
    9.8
    Qualitative Solutions
    Average: 8.5
    9.9
    All-in-one Dashboard
    Average: 8.5
    9.4
    Customer Engagement
    Average: 8.7
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Café
    Year Founded
    2020
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    9,154 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Café is your Workplace Engagement Hub that boosts belonging across teams by encouraging in-person meetings. With Café, you give employees better visibility over “Who’s where” and “Who’s who” and empow

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
Café features and usability ratings that predict user satisfaction
9.8
Qualitative Solutions
Average: 8.5
9.9
All-in-one Dashboard
Average: 8.5
9.4
Customer Engagement
Average: 8.7
9.9
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Café
Year Founded
2020
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
9,154 employees on LinkedIn®
(111)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Events Services
    Market Segment
    • 86% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Glue Up is a software solution that manages business operations and productivity, with features for event and membership management, email marketing, fundraising, community management, and analytics.
    • Reviewers frequently mention the intuitive interface, user-friendly platform, and the ability to streamline processes and manage events effectively, along with the availability of a supportive team.
    • Users mentioned limitations on formats, lack of direct support in certain regions, charges for basic requirements, and difficulties in navigation for those unfamiliar with similar software solutions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Glue Up Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Customer Support
    13
    Event Management
    12
    Helpful
    12
    All-in-one Platform
    11
    Cons
    Learning Curve
    6
    Difficult Learning Process
    4
    Event Management
    4
    Learning Difficulty
    4
    Limited Customization
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Glue Up features and usability ratings that predict user satisfaction
    8.7
    Qualitative Solutions
    Average: 8.5
    8.9
    All-in-one Dashboard
    Average: 8.5
    8.3
    Customer Engagement
    Average: 8.7
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Glue Up
    Company Website
    Year Founded
    2013
    HQ Location
    Tysons, VA
    Twitter
    @Glue_Up
    853 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Events Services
Market Segment
  • 86% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Glue Up is a software solution that manages business operations and productivity, with features for event and membership management, email marketing, fundraising, community management, and analytics.
  • Reviewers frequently mention the intuitive interface, user-friendly platform, and the ability to streamline processes and manage events effectively, along with the availability of a supportive team.
  • Users mentioned limitations on formats, lack of direct support in certain regions, charges for basic requirements, and difficulties in navigation for those unfamiliar with similar software solutions.
Glue Up Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Customer Support
13
Event Management
12
Helpful
12
All-in-one Platform
11
Cons
Learning Curve
6
Difficult Learning Process
4
Event Management
4
Learning Difficulty
4
Limited Customization
4
Glue Up features and usability ratings that predict user satisfaction
8.7
Qualitative Solutions
Average: 8.5
8.9
All-in-one Dashboard
Average: 8.5
8.3
Customer Engagement
Average: 8.7
9.2
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Glue Up
Company Website
Year Founded
2013
HQ Location
Tysons, VA
Twitter
@Glue_Up
853 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
(145)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 62% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hivebrite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    28
    Ease of Use
    17
    Features
    14
    Customizability
    12
    Experience
    11
    Cons
    Limited Customization
    8
    Missing Features
    6
    Bugs
    5
    Integration Issues
    4
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hivebrite features and usability ratings that predict user satisfaction
    7.6
    Qualitative Solutions
    Average: 8.5
    7.9
    All-in-one Dashboard
    Average: 8.5
    7.6
    Customer Engagement
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hivebrite
    Company Website
    Year Founded
    2015
    HQ Location
    Paris, France
    Twitter
    @hivebrite
    1,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is

Users
No information available
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 62% Small-Business
  • 24% Mid-Market
Hivebrite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
28
Ease of Use
17
Features
14
Customizability
12
Experience
11
Cons
Limited Customization
8
Missing Features
6
Bugs
5
Integration Issues
4
Expensive
3
Hivebrite features and usability ratings that predict user satisfaction
7.6
Qualitative Solutions
Average: 8.5
7.9
All-in-one Dashboard
Average: 8.5
7.6
Customer Engagement
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Hivebrite
Company Website
Year Founded
2015
HQ Location
Paris, France
Twitter
@hivebrite
1,117 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®
(419)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 55% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Higher Logic Thrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    6
    Features
    5
    Customer Engagement
    4
    Engagement Efficiency
    3
    Cons
    Integration Issues
    4
    Learning Curve
    3
    Poor Customer Support
    3
    Limited Customization
    2
    API Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Higher Logic Thrive features and usability ratings that predict user satisfaction
    7.5
    Qualitative Solutions
    Average: 8.5
    7.2
    All-in-one Dashboard
    Average: 8.5
    8.1
    Customer Engagement
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Arlington, VA
    Twitter
    @HigherLogic
    3,652 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    308 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Higher Logic Thrive is a comprehensive online community and marketing software solution suite designed to drive engagement. With nearly 20 years of experience, Higher Logic has established itself as

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 55% Small-Business
  • 39% Mid-Market
Higher Logic Thrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
6
Features
5
Customer Engagement
4
Engagement Efficiency
3
Cons
Integration Issues
4
Learning Curve
3
Poor Customer Support
3
Limited Customization
2
API Issues
1
Higher Logic Thrive features and usability ratings that predict user satisfaction
7.5
Qualitative Solutions
Average: 8.5
7.2
All-in-one Dashboard
Average: 8.5
8.1
Customer Engagement
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Company Website
Year Founded
2007
HQ Location
Arlington, VA
Twitter
@HigherLogic
3,652 Twitter followers
LinkedIn® Page
www.linkedin.com
308 employees on LinkedIn®
(107)4.6 out of 5
Optimized for quick response
15th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bettermode Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Features
    16
    Easy Setup
    13
    Customer Support
    12
    Customization
    11
    Cons
    Missing Features
    8
    Limited Features
    4
    Expensive
    3
    Mobile Compatibility
    3
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bettermode features and usability ratings that predict user satisfaction
    8.5
    Qualitative Solutions
    Average: 8.5
    8.6
    All-in-one Dashboard
    Average: 8.5
    9.0
    Customer Engagement
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Toronto, Ontario
    Twitter
    @BettermodeHQ
    6,264 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This pla

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 25% Mid-Market
Bettermode Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Features
16
Easy Setup
13
Customer Support
12
Customization
11
Cons
Missing Features
8
Limited Features
4
Expensive
3
Mobile Compatibility
3
Poor Customer Support
3
Bettermode features and usability ratings that predict user satisfaction
8.5
Qualitative Solutions
Average: 8.5
8.6
All-in-one Dashboard
Average: 8.5
9.0
Customer Engagement
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Company Website
Year Founded
2018
HQ Location
Toronto, Ontario
Twitter
@BettermodeHQ
6,264 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
(108)4.8 out of 5
3rd Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bevy.com is a complete AI-driven community platform unifying events, discussions and data. Bevy incorporates a variety of tools to plan, promote, and execute virtual and in-person events and is a flex

    Users
    • Founder
    • Chapter Director
    Industries
    • Events Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bevy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Event Management
    21
    Community Engagement
    15
    Features
    11
    Helpful
    9
    Cons
    Missing Features
    6
    Email Limitations
    4
    Limited Features
    4
    Limited Customization
    3
    Chat Functionality
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bevy features and usability ratings that predict user satisfaction
    8.3
    Qualitative Solutions
    Average: 8.5
    5.8
    All-in-one Dashboard
    Average: 8.5
    7.8
    Customer Engagement
    Average: 8.7
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @bevyhq
    3,701 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bevy.com is a complete AI-driven community platform unifying events, discussions and data. Bevy incorporates a variety of tools to plan, promote, and execute virtual and in-person events and is a flex

Users
  • Founder
  • Chapter Director
Industries
  • Events Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 19% Mid-Market
Bevy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Event Management
21
Community Engagement
15
Features
11
Helpful
9
Cons
Missing Features
6
Email Limitations
4
Limited Features
4
Limited Customization
3
Chat Functionality
2
Bevy features and usability ratings that predict user satisfaction
8.3
Qualitative Solutions
Average: 8.5
5.8
All-in-one Dashboard
Average: 8.5
7.8
Customer Engagement
Average: 8.7
9.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@bevyhq
3,701 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
(423)4.7 out of 5
2nd Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BigMarker is the world's most customizable platform for webinars, virtual and hybrid events. We combine powerful video technology with robust marketing and interactive experience capabilities to creat

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • E-Learning
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BigMarker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Experience
    18
    Ease of Use
    17
    Customer Support
    15
    Features
    13
    Event Management
    11
    Cons
    Connectivity Issues
    3
    Learning Curve
    3
    Limited Customization
    3
    Steep Learning Curve
    3
    Tech Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BigMarker features and usability ratings that predict user satisfaction
    9.8
    Qualitative Solutions
    Average: 8.5
    10.0
    All-in-one Dashboard
    Average: 8.5
    9.8
    Customer Engagement
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BigMarker
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @bigmarker
    16,080 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BigMarker is the world's most customizable platform for webinars, virtual and hybrid events. We combine powerful video technology with robust marketing and interactive experience capabilities to creat

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • E-Learning
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
BigMarker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Experience
18
Ease of Use
17
Customer Support
15
Features
13
Event Management
11
Cons
Connectivity Issues
3
Learning Curve
3
Limited Customization
3
Steep Learning Curve
3
Tech Issues
3
BigMarker features and usability ratings that predict user satisfaction
9.8
Qualitative Solutions
Average: 8.5
10.0
All-in-one Dashboard
Average: 8.5
9.8
Customer Engagement
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
BigMarker
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@bigmarker
16,080 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
(23)4.9 out of 5
5th Easiest To Use in Online Community Management software
Save to My Lists
Entry Level Price:Starting at $40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, even

    Users
    No information available
    Industries
    • Professional Training & Coaching
    Market Segment
    • 87% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heartbeat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    5
    Customer Support
    4
    Ease of Use
    2
    Integrations
    2
    Software Updates
    2
    Cons
    Difficult Setup
    1
    Missing Features
    1
    Payment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heartbeat features and usability ratings that predict user satisfaction
    9.4
    Qualitative Solutions
    Average: 8.5
    9.2
    All-in-one Dashboard
    Average: 8.5
    9.9
    Customer Engagement
    Average: 8.7
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Sandy Springs, Georgia
    Twitter
    @HeartbeatChat
    422 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, even

Users
No information available
Industries
  • Professional Training & Coaching
Market Segment
  • 87% Small-Business
  • 9% Mid-Market
Heartbeat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
5
Customer Support
4
Ease of Use
2
Integrations
2
Software Updates
2
Cons
Difficult Setup
1
Missing Features
1
Payment Issues
1
Heartbeat features and usability ratings that predict user satisfaction
9.4
Qualitative Solutions
Average: 8.5
9.2
All-in-one Dashboard
Average: 8.5
9.9
Customer Engagement
Average: 8.7
9.8
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Year Founded
2020
HQ Location
Sandy Springs, Georgia
Twitter
@HeartbeatChat
422 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
(14)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Disco is an AI-powered social learning platform that's reinventing what cohort-based learning can be. Featuring a totally customizable interface and a heavy focus on driving learner engagement, Disco

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 93% Small-Business
    • 7% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Disco Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Features
    9
    Experience
    7
    Comprehensive Features
    5
    Customer Support
    5
    Cons
    Feature Issues
    3
    Lack of Integrations
    3
    Missing Features
    3
    Poor Integration
    3
    Integration Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Disco features and usability ratings that predict user satisfaction
    8.9
    Qualitative Solutions
    Average: 8.5
    8.9
    All-in-one Dashboard
    Average: 8.5
    9.3
    Customer Engagement
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Disco
    Year Founded
    2020
    HQ Location
    Toronto, CA
    Twitter
    @discolearn
    1,142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Disco is an AI-powered social learning platform that's reinventing what cohort-based learning can be. Featuring a totally customizable interface and a heavy focus on driving learner engagement, Disco

Users
No information available
Industries
No information available
Market Segment
  • 93% Small-Business
  • 7% Enterprise
Disco Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Features
9
Experience
7
Comprehensive Features
5
Customer Support
5
Cons
Feature Issues
3
Lack of Integrations
3
Missing Features
3
Poor Integration
3
Integration Issues
2
Disco features and usability ratings that predict user satisfaction
8.9
Qualitative Solutions
Average: 8.5
8.9
All-in-one Dashboard
Average: 8.5
9.3
Customer Engagement
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Disco
Year Founded
2020
HQ Location
Toronto, CA
Twitter
@discolearn
1,142 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Khoros Communities is software to build an enterprise-class online community and scale engagement. Organizations can host a vibrant space where customers can find answers, develop expertise, share exp

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Khoros Communities Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    8
    Features
    6
    Simple
    6
    Intuitive
    5
    Cons
    Expensive
    4
    Bugs
    3
    Performance Issues
    3
    Slow Loading
    3
    Content Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Khoros Communities features and usability ratings that predict user satisfaction
    8.2
    Qualitative Solutions
    Average: 8.5
    7.8
    All-in-one Dashboard
    Average: 8.5
    8.5
    Customer Engagement
    Average: 8.7
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Khoros
    Company Website
    Year Founded
    2019
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    1,200 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Khoros Communities is software to build an enterprise-class online community and scale engagement. Organizations can host a vibrant space where customers can find answers, develop expertise, share exp

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 29% Mid-Market
Khoros Communities Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
8
Features
6
Simple
6
Intuitive
5
Cons
Expensive
4
Bugs
3
Performance Issues
3
Slow Loading
3
Content Management
2
Khoros Communities features and usability ratings that predict user satisfaction
8.2
Qualitative Solutions
Average: 8.5
7.8
All-in-one Dashboard
Average: 8.5
8.5
Customer Engagement
Average: 8.7
8.4
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Khoros
Company Website
Year Founded
2019
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
1,200 employees on LinkedIn®
(29)4.6 out of 5
4th Easiest To Use in Online Community Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions

    Users
    No information available
    Industries
    • E-Learning
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Memberium Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Ease of Use
    7
    Integrations
    4
    Easy Setup
    3
    Experience
    2
    Cons
    Access Issues
    1
    Complexity
    1
    Formatting Limitations
    1
    Limited Features
    1
    Low Engagement
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Memberium features and usability ratings that predict user satisfaction
    8.1
    Qualitative Solutions
    Average: 8.5
    8.9
    All-in-one Dashboard
    Average: 8.5
    8.1
    Customer Engagement
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Memberium
    Year Founded
    2014
    HQ Location
    Spanish Fork, Utah
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Memberium is a premium WordPress plugin that allows you to build powerful, automated membership sites and online courses that work closely with your businesses CRM platform. Currently we have versions

Users
No information available
Industries
  • E-Learning
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
Memberium Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Ease of Use
7
Integrations
4
Easy Setup
3
Experience
2
Cons
Access Issues
1
Complexity
1
Formatting Limitations
1
Limited Features
1
Low Engagement
1
Memberium features and usability ratings that predict user satisfaction
8.1
Qualitative Solutions
Average: 8.5
8.9
All-in-one Dashboard
Average: 8.5
8.1
Customer Engagement
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Memberium
Year Founded
2014
HQ Location
Spanish Fork, Utah
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
(225)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Online Community Management software
View top Consulting Services for Gainsight Customer Communities
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Communities is a powerful, centralized community destination that brings your customers, resources, and products together. The all-in-one community empowers you to scale how you eng

    Users
    • Community Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gainsight Customer Communities Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    21
    Features
    14
    Integrations
    14
    Easy Setup
    11
    Cons
    Missing Features
    14
    Limited Customization
    6
    Event Management
    5
    Inadequate Analytics
    5
    Poor Interface Design
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gainsight Customer Communities features and usability ratings that predict user satisfaction
    8.3
    Qualitative Solutions
    Average: 8.5
    8.1
    All-in-one Dashboard
    Average: 8.5
    8.1
    Customer Engagement
    Average: 8.7
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Communities is a powerful, centralized community destination that brings your customers, resources, and products together. The all-in-one community empowers you to scale how you eng

Users
  • Community Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 23% Enterprise
Gainsight Customer Communities Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
21
Features
14
Integrations
14
Easy Setup
11
Cons
Missing Features
14
Limited Customization
6
Event Management
5
Inadequate Analytics
5
Poor Interface Design
4
Gainsight Customer Communities features and usability ratings that predict user satisfaction
8.3
Qualitative Solutions
Average: 8.5
8.1
All-in-one Dashboard
Average: 8.5
8.1
Customer Engagement
Average: 8.7
9.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,419 Twitter followers
LinkedIn® Page
www.linkedin.com
1,115 employees on LinkedIn®