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The Top 20 Feedback Analytics Software

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The Top 20 Feedback Analytics Software
G2 Satisfaction Score
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Overall Satisfaction Score
100
Top Industries of Reviewers:
Hospital & Health Care
33%
Real Estate
27%
Financial Services
20%
Construction
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.2
9.5
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 8.5
9.4
Overall Satisfaction Score
97
Top Industries of Reviewers:
Marketing and Advertising
28%
Education Management
27%
Information Technology and Services
24%
Non-Profit Organization Management
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.2
9.1
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
8.7
Ease of Admin
Average: 8.5
9.2
Overall Satisfaction Score
94
Top Industries of Reviewers:
Financial Services
64%
Insurance
16%
Retail
13%
Telecommunications
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.3
9.8
Ease of Doing Business With
Average: 9.2
10.0
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 8.5
10.0
Overall Satisfaction Score
89
Top Industries of Reviewers:
Retail
45%
Health, Wellness and Fitness
34%
Consumer Services
12%
Alternative Medicine
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.2
10.0
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 8.5
9.9
Overall Satisfaction Score
82
Top Industries of Reviewers:
Retail
43%
Education Management
39%
Primary/Secondary Education
11%
Automotive
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.3
Ease of Doing Business With
Average: 9.2
9.6
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 8.5
9.3
Overall Satisfaction Score
79
Top Industries of Reviewers:
Human Resources
29%
Manufacturing
29%
Computer Software
29%
Electrical/Electronic Manufacturing
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.2
10.0
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 8.5
9.9
Overall Satisfaction Score
75
Top Industries of Reviewers:
Banking
44%
Information Technology and Services
22%
Telecommunications
22%
Real Estate
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.7
Meets Requirements
Average: 9.3
9.7
Ease of Doing Business With
Average: 9.2
9.9
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 8.5
9.9
Overall Satisfaction Score
71
Top Industries of Reviewers:
Telecommunications
27%
Computer Software
27%
Financial Services
27%
Automotive
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.3
9.0
Ease of Doing Business With
Average: 9.2
10.0
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.6
9.6
Ease of Admin
Average: 8.5
9.7
Overall Satisfaction Score
71
Top Industries of Reviewers:
Information Technology and Services
40%
Computer Software
30%
Marketing and Advertising
20%
Financial Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.3
9.6
Ease of Doing Business With
Average: 9.2
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.6
9.3
Ease of Admin
Average: 8.5
10.0
Overall Satisfaction Score
70
Top Industries of Reviewers:
Computer Software
67%
Information Technology and Services
17%
Consumer Services
11%
Financial Services
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.2
9.7
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.8
Ease of Admin
Average: 8.5
9.6
Overall Satisfaction Score
67
Top Industries of Reviewers:
Telecommunications
47%
Oil & Energy
32%
Consumer Services
16%
Hospitality
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.3
9.4
Ease of Doing Business With
Average: 9.2
9.9
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 8.5
9.4
Overall Satisfaction Score
65
Top Industries of Reviewers:
Market Research
33%
Automotive
27%
Logistics and Supply Chain
20%
Higher Education
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.3
9.2
Ease of Doing Business With
Average: 9.2
9.9
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 8.5
9.1
Overall Satisfaction Score
64
Top Industries of Reviewers:
Retail
33%
Marketing and Advertising
33%
Financial Services
17%
Health, Wellness and Fitness
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.9
Meets Requirements
Average: 9.3
10.0
Ease of Doing Business With
Average: 9.2
0.0
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 8.5
0.0
Overall Satisfaction Score
63
Top Industries of Reviewers:
Information Technology and Services
33%
Computer Software
26%
Marketing and Advertising
23%
Education Management
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.2
9.2
Ease of Setup
Average: 9.3
9.1
Quality of Support
Average: 9.6
9.2
Ease of Admin
Average: 8.5
9.1
Overall Satisfaction Score
62
Top Industries of Reviewers:
Food & Beverages
37%
Leisure, Travel & Tourism
27%
Marketing and Advertising
23%
Hospitality
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.3
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.2
9.8
Ease of Setup
Average: 9.3
7.3
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 8.5
9.7
Overall Satisfaction Score
62
Top Industries of Reviewers:
Computer Software
50%
Information Technology and Services
25%
Consumer Goods
13%
Business Supplies and Equipment
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.3
9.5
Ease of Doing Business With
Average: 9.2
10.0
Ease of Setup
Average: 9.3
9.6
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 8.5
0.0
Overall Satisfaction Score
60
Top Industries of Reviewers:
Retail
44%
Financial Services
22%
Food & Beverages
19%
Information Technology and Services
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.8
Meets Requirements
Average: 9.3
8.9
Ease of Doing Business With
Average: 9.2
8.8
Ease of Setup
Average: 9.3
8.7
Quality of Support
Average: 9.6
9.0
Ease of Admin
Average: 8.5
8.5
Overall Satisfaction Score
60
Top Industries of Reviewers:
Retail
54%
Automotive
15%
Consumer Goods
15%
Electrical/Electronic Manufacturing
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.2
9.5
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 8.5
9.0
Overall Satisfaction Score
60
Top Industries of Reviewers:
Marketing and Advertising
33%
Financial Services
22%
Consumer Services
22%
Automotive
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.3
9.1
Ease of Doing Business With
Average: 9.2
9.6
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 8.5
9.3
Overall Satisfaction Score
59
Top Industries of Reviewers:
Financial Services
68%
Telecommunications
13%
Investment Management
11%
Automotive
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.3
8.6
Ease of Doing Business With
Average: 9.2
9.7
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.6
9.5
Ease of Admin
Average: 8.5
9.4