Featurebase Reviews 2025: Details, Pricing, & Features

Featurebase Overview

What is Featurebase?

Featurebase is a modern product management platform that helps SaaS companies streamline feedback collection, reduce support loads, and announce product updates. It’s loved by thousands of product, marketing, and support teams from companies like Nature.com, User.com, and Screenstudio. Instead of having 4+ different tools, Featurebase offers everything in one place to help you build products your users love: - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.

Featurebase Details

Discussions

Featurebase Community

Languages Supported

Bengali, Bosnian, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swahili, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Show LessShow More

Product Description

Create customizable feedback boards & widgets to effortlessly capture all your user feedback, feature requests, and bug reports. Analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

Seller Details

Seller

Featurebase

Year Founded

2021

HQ Location

Tallinn, EE

Twitter

@FeaturebaseHQ
1,249 Twitter followers

LinkedIn® Page

www.linkedin.com
3 employees on LinkedIn®

Description

Featurebase is a modern product management platform that helps SaaS companies streamline feedback collection, reduce support loads, and announce product updates.

Overview Provided by:

Bruno Hiis

Recent Featurebase Reviews

11/4/2024

William L.Small-Business (50 or fewer emp.)

5.0 out of 5

"Absolutely essential"

Featurebase is absolutely essential for running https://fables.gg/ We get a ton of user feedback and it would have been really difficult to mana...

10/6/2024

Sumanth Y.Small-Business (50 or fewer emp.)

4.5 out of 5

"Experience On Usage of featurebase"

It is a good software to use Here we can easily create feature request,bug request,track the status of request and Also we can chat with customers ...

4/3/2024

PADALA L.Enterprise (> 1000 emp.)

4.5 out of 5

"Experience of usage of featurebase"

it is a best software to use and here we can easily create the feature request, bug request and also there is a option of chat and here best featur...

Featurebase Pricing

See all 4 Featurebase pricing levels

This seller hasn't added their security information yet. Let them know that you'd like them to add it.

0 people requested security information

Featurebase Media

Create a product feedback community where users (and teammates) can request, vote, and comment on features or ideas.

Collect feedback and announce product updates right from your app with embeddable widgets that match your brand.

One place for all your product feedback, synced with your customer data. Segment, deduplicate, filter, and prioritize to find the most impactful product opportunities.

Announce product updates, drive engagement, and keep your users in the loop about changes—effortlessly, with no code changelogs.

Provide intuitive self-serve help with a beautiful Help Center. Get customers the answers they need, fast, and cut down your support loads. Gorgeous out of the box, customizable, and built for usability. It’s seamlessly integrated with your feedback portal, roadmap, and changelog. For example...

Create targeted in-app surveys to ask users anything and measure customer satisfaction (NPS, CSAT, etc.)

G2 reviews are authentic and verified.

Here's how.

William L.

Co Founder

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Nov 04, 2024

What do you like best about Featurebase?

Featurebase is absolutely essential for running https://fables.gg/

We get a ton of user feedback and it would have been really difficult to manage without featurebase. The team is awesome and responsive, we've dropped bug reports which have been resolved quickly and feature requests that have made it into the app. Review collected by and hosted on G2.com.

What do you dislike about Featurebase?

Needs some way for me to respond to tickets on mobile - doesn't have to be a full blown app, but responding via a slack bot or email bot would be a great start. Review collected by and hosted on G2.com.

What problems is Featurebase solving and how is that benefiting you?

- managing user feedback

- changelogs Review collected by and hosted on G2.com.

Show Less

Helpful?

Admin Approval Link

Sumanth Y.

SDE - 1

Review source: G2 invite

Incentivized Review

Oct 06, 2024(Original Apr 06, 2024)

It is a good software to use Here we can easily create feature request,bug request,track the status of request and Also we can chat with customers as well

ans also we can integrate with other apps easily. Review collected by and hosted on G2.com.

I think all the features in here are helpful and also easy to understand and use.

Overall Good. Review collected by and hosted on G2.com.

it solves the problems of trackings feature request,bug requests Review collected by and hosted on G2.com.

PADALA L.

Advanced App Engineer Associate

Enterprise(> 1000 emp.)

Apr 03, 2024

it is a best software to use and here we can easily create the feature request, bug request and also there is a option of chat and here best feature is integration with other apps Review collected by and hosted on G2.com.

i think all features are good and also it is easy to use Review collected by and hosted on G2.com.

it solves the problems of creating the feature request, bug request from the users Review collected by and hosted on G2.com.