The Top 20 Enterprise Feedback Management Software

Check out this list of the top Enterprise Feedback Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

Filters

Collapse AllExpand All

G2 Satisfaction Score

Compare

Glassbox

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Financial Services

63%

Insurance

17%

Retail

14%

Telecommunications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

10.0

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.5

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.6

10.0

Great Recruiters

Overall Satisfaction Score

Top Industries of Reviewers:

Staffing and Recruiting

88%

Hospital & Health Care

Design

Health, Wellness and Fitness

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.9

Meets Requirements

Average: 9.5

10.0

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.5

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.6

9.9

Salesforce Service Cloud

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Computer Software

23%

Financial Services

20%

Internet

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

8.8

Meets Requirements

Average: 9.5

9.0

Ease of Doing Business With

Average: 9.7

8.8

Ease of Setup

Average: 9.5

8.3

Quality of Support

Average: 9.6

8.7

Ease of Admin

Average: 9.6

8.7

HubSpot Service Hub

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

54%

Information Technology and Services

26%

Financial Services

11%

Marketing and Advertising

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

8.6

Meets Requirements

Average: 9.5

8.6

Ease of Doing Business With

Average: 9.7

8.8

Ease of Setup

Average: 9.5

8.6

Quality of Support

Average: 9.6

8.9

Ease of Admin

Average: 9.6

8.7

Nicereply

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

41%

Information Technology and Services

24%

Internet

19%

Consumer Services

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.4

Meets Requirements

Average: 9.5

9.1

Ease of Doing Business With

Average: 9.7

9.2

Ease of Setup

Average: 9.5

9.2

Quality of Support

Average: 9.6

8.9

Ease of Admin

Average: 9.6

9.2

Chisel

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Education Management

21%

Information Technology and Services

21%

Banking

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.7

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

9.7

Ease of Setup

Average: 9.5

9.9

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.6

9.7

LaunchNotes

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

77%

Marketing and Advertising

15%

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

10.0

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.5

9.7

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.6

9.7

ProsperStack

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

63%

Construction

13%

Computer Games

13%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

10.0

Meets Requirements

Average: 9.5

9.7

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.5

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.6

9.9

Usersnap

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

47%

Information Technology and Services

25%

Internet

16%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.7

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.5

9.8

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.6

9.6

#10

GatherUp

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

62%

Hospital & Health Care

15%

Health, Wellness and Fitness

15%

Facilities Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.9

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.5

10.0

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

9.9

#11

Chekkit

Overall Satisfaction Score

Top Industries of Reviewers:

Luxury Goods & Jewelry

38%

Retail

23%

Automotive

23%

Construction

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.9

Meets Requirements

Average: 9.5

9.8

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.5

9.9

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.6

9.9

#12

Simplesat

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

64%

Computer Software

14%

Computer & Network Security

13%

Financial Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.7

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.7

9.1

Ease of Setup

Average: 9.5

9.1

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

9.3

#13

SmileBack

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

86%

Computer Software

Financial Services

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

10.0

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.5

9.9

Quality of Support

Average: 9.6

9.0

Ease of Admin

Average: 9.6

9.9

#14

Frill

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

57%

Computer Software

21%

Information Technology and Services

14%

Design

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

10.0

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.5

10.0

Quality of Support

Average: 9.6

9.1

Ease of Admin

Average: 9.6

10.0

#15

Userfeel

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

50%

Marketing and Advertising

25%

Construction

13%

E-Learning

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.5

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

9.1

Ease of Setup

Average: 9.5

10.0

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

9.4

#16

BugHerd

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

65%

Design

13%

Computer Software

13%

Information Technology and Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.3

Meets Requirements

Average: 9.5

9.5

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.5

9.4

Quality of Support

Average: 9.6

9.2

Ease of Admin

Average: 9.6

9.6

#17

Maze

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

33%

Computer Software

22%

Design

22%

Banking

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

10.0

Meets Requirements

Average: 9.5

8.6

Ease of Doing Business With

Average: 9.7

10.0

Ease of Setup

Average: 9.5

9.3

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.6

10.0

#18

Crewhu

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

68%

Computer & Network Security

26%

Computer Hardware

Computer Networking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.2

Meets Requirements

Average: 9.5

9.4

Ease of Doing Business With

Average: 9.7

9.8

Ease of Setup

Average: 9.5

9.4

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.6

9.4

#19

Outgrow

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

57%

Computer Software

16%

Financial Services

14%

E-Learning

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.0

Meets Requirements

Average: 9.5

9.9

Ease of Doing Business With

Average: 9.7

9.9

Ease of Setup

Average: 9.5

8.3

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.6

9.7

#20

Verint Voice of the Customer

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

29%

Internet

29%

Computer Software

21%

Banking

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.6

9.1

Meets Requirements

Average: 9.5

8.8

Ease of Doing Business With

Average: 9.7

9.5

Ease of Setup

Average: 9.5

8.8

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.6

9.2

Remove All

Compare Now