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Chisel Reviews & Product Details

Chisel Overview

What is Chisel?

Traditional roadmap tools are broken. Chisel is a modern solution. Unlike other roadmap platforms, Chisel infuses feedback into every aspect of the product development lifecycle, and gives you more built-in feedback collection tools, better feedback synthesis, and direct connection and visibility in all workflows. With powerful AI, Chisel makes it possible to go from hundreds of ideas to a fully realized PRD in less than 30 seconds. That's why Chisel is ranked so highly on G2. Check out our website to get a demo, and see how Chisel can help your modern product team. 👉 https://chisellabs.com/?utm_source=g2

Chisel Details
Product Website
Discussions
Chisel Community
Languages Supported
English
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Product Description

Chisel is the first unified platform to create roadmaps, collect customer feedback and build team alignment - all within one app. It gets rid of costly busywork and meeting overload while simplifying customer connection and team collaboration. Chisel pays for itself within a month by letting Product Managers focus on feature prioritization, customer adoption and revenue.


Seller Details
Year Founded
2021
HQ Location
San Francisco, US
Twitter
@chisellabs
41 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
Description

Chisel Labs is a technology company that specializes in developing innovative software solutions and tools for businesses. With a focus on enhancing productivity and efficiency, Chisel Labs offers a range of products designed to streamline operations and improve user experience. Their website, https://chisellabs.com, provides information about their offerings, including detailed descriptions of their services and solutions tailored for various industries.


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Overview Provided by:

Chisel Integrations

(4)
Integration information sourced from real user reviews.

Recent Chisel Reviews

RL
Rajat L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Streamlined Product Management System"
From everything that Chisel has to offer, I prefer the new AI tech they've introduced exactly where a PM needs it. The AI Assistant's availability ...
AY
Akshat Y.Mid-Market (51-1000 emp.)
5.0 out of 5
"Exceptional tool for Customization"
Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simple...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Made the workflow smooth with Chisel AI tools"
We love the integrated AI approach Chisel has taken. It has reduced many of our discrepancies and saved our time without having to rely on any exte...

Chisel Media

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89 Chisel Reviews

4.7 out of 5
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89 Chisel Reviews
4.7 out of 5
89 Chisel Reviews
4.7 out of 5

Chisel Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ChiselQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AY
Customer Success Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chisel?

Within days of signing up, we were assigned a team member to take us through the workspace. Once we got used to the system, the usage became simpler. In the last couple of months, we've used the Classify ideas with AI, and it has been a game changer for us. We can quickly add labels to the ideas, track and get them sorted within seconds. This has saved us a lot of time, with 100% accuracy rate. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

With the bulking of data, the glitch can be visible, hampering the wokflow. The team is quite supportive, so when we brought this issue to their notice, they immediately fixed it. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

Chisel is bridging the gap between customer feedback and prioritization. Validating and synchronizing the data gathered from across the sources and accordingly prioritizing it has enhanced the quality of the work we do as a team and company. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chisel?

We love the integrated AI approach Chisel has taken. It has reduced many of our discrepancies and saved our time without having to rely on any external source to help us. Tools such as Capture Ideas, which analyze our tickets from Zendesk, which is our primary tool, are just the right features we needed. The UI is straightforward and refreshing, which is an added benefit. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

We can benefit from getting more profound insights into the tickets, which would help us better understand our customers. We also observed a slight slowdown due to the overloading of data sets. Maybe the AI will take time to adapt to the tool, but having a polished version of these tools would greatly help us. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

Tools such as Capture Ideas, which analyze our tickets from Zendesk, which is our primary tool, are just the right features we needed. Review collected by and hosted on G2.com.

RL
Management Trainee
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Chisel?

From everything that Chisel has to offer, I prefer the new AI tech they've introduced exactly where a PM needs it. The AI Assistant's availability to utilize ideas for multiple purposes helps me get to the core of the idea and prioritize it accordingly. AI-generated feature descriptions are also one of my favourites and most used by our team. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

With ample features available, I'd love to pull the tickets and other data easily in my workspace. I spent much of the time waiting. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

With a business like ours wherein everything is evolving, to have a workspace that shows updated tasks and who they're assigned to is a brilliant tool. This combined with the AI tools that automatize most of our work This helps us strategize effectively too. Review collected by and hosted on G2.com.

AW
Associate Product Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chisel?

What I like best about Chisel Labs is its comprehensive product roadmap feature. It allows us to visualize our product strategy and track progress against key milestones, ensuring that our development aligns perfectly with our strategic goals. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Chisel Labs sometimes lacks detailed documentation and support resources for advanced features. This can make it challenging to fully utilize all the tools available and troubleshoot issues effectively. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

Before Chisel Labs, integrating user feedback into our product planning was cumbersome. Now, the Feedback Management feature allows us to capture, categorize, and prioritize user suggestions directly within the platform, ensuring that our development efforts are closely aligned with user needs. Review collected by and hosted on G2.com.

NJ
Associate product manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chisel?

Chisel has many features which are can boost productivity of product teams It is also packed with simple to use and easy to understand Ui Review collected by and hosted on G2.com.

What do you dislike about Chisel?

They dont allow you create multiple workspaces in free plan and dark mode is missing Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

We were looking for a tool which can help us generate roadmaps reports based on our timeline views with all the important data

Chisel is able to do that for us

Features likes CPO timeline also comes handy in order to get bird eye view of all the products Review collected by and hosted on G2.com.

EM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Chisel?

Chisel roadmap features are best, and they can give a powerful boost to our product value. A bird' s-eye view of a product's lifecycle is essential in determining what features are being developed now and when they will be launched. Chisel's Roadmap Views provide that information in an easily digestible manner.

The timeline view presents a high-level overview of the roadmap, neatly showing the plan. It shows the big picture, which is inevitable in strategic planning.

The Kanban view provides an overview of roadmaps without date and enables us to visualize the status of initiatives in the backlog, staging, and production stages. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Some of the features are pretty basic which can be improved but we still love their product. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

Chisel's roadmap features can significantly improve tracking and managing product roadmap.

Its easily digestible format, comprehensive overview, and customization options have made it an indispensable tool for any team.

The timeline view presents a high-level roadmap overview, neatly showing the plan. It shows the big picture, which is inevitable in strategic planning.

The Kanban view provides an overview of roadmaps without date and enables us to visualize the status of initiatives in the backlog, staging, and production stages. Review collected by and hosted on G2.com.

RK
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chisel?

As a manager, I am using ADO, and maintaining a single source of truth between engineering work and product strategy proved challenging. Precious time was lost in syncing and copying updates between different platforms. Things changed when we started using Chisel. Its ADO integration connects Azure boards directly to Chisel's centralized workspace. Now, components, features, and all other metadata flow harmoniously and flawlessly between platforms. Engineering retains control over work tracking while our team oversees the full product vision and goals. Chisel, as a brilliant tool, connects varied roles so cohesively. If your organization demands coordinated collaborations, Chisel's flawless synchronizations are noteworthy for a demonstration to streamline your syncing process end-to-end in real time. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

The same level of deeper integration for Slack and GitHub. And a few UX changes to make flows more explanatory. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

ADO integration connects Azure boards directly to Chisel's centralized workspace.

Save a lot of time and money. Apply significantly less effort and get a lot of extra advantages.

Components, features, and all other metadata flow harmoniously and flawlessly between platforms.

Engineering retains control over work tracking while our team oversees the full product vision and goals.

Streamline your syncing process end-to-end in real-time. Review collected by and hosted on G2.com.

AM
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Chisel?

As product managers, synthesizing customer feedback and gaining meaningful insights can be never-ending. Chisel AI idea summarizations and classification have changed our way of working. We can now categorize thousands of customer ideas with a few clicks, identify trends and tags across all ideas and data, and generate robust, informed feature definitions - work that took days earlier is now done in seconds. This gives us more time for efficient deliberations and meaningful user journey planning. We can now easily cater to users' needs in a time-bound manner. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

We need more rigorous integrations to scale. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

Ideas summarizations and classification are tremendously helpful.

We can now categorize thousands of customer ideas with a few clicks, identify trends and tags across all ideas and data, and generate robust, informed feature definitions - work that took days earlier is now done in seconds.

Time-saving and cost benefits are the two most valuable things we are getting from Chisel AI. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Chisel?

Discovered the platform via LinkedIn but it turned out to be not so great, the only good thing about the platform is that it has a good number of features within it Review collected by and hosted on G2.com.

What do you dislike about Chisel?

Performance is a serious issue, the workspace doesn't load for a good number of seconds, the UI is okay and the learning curve seems very high to understand the entire platform. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

Nothing. There are numerous issues with the platform, especially regarding performance also it seems to be complex to use due to alot of moving parts. If you seek a simple solution, it's best to look elsewhere. Review collected by and hosted on G2.com.

AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Chisel?

As efficient managers, empathizing with our customers is critical, but conventional research methods often fall short. Now, with Chisel, product discovery is intuitive and meaningful. Its integrated Feedback Portal makes capturing customer feedback simple, while pre-built surveys address common queries. We can even target precise audiences from the built-in audience panel!

These insights empower our discussions. Chisel deserves first place if you want direct connections to create the best and foolproof products. Its UI/UX is beneficial, making customer connections clear for crafting at their core. Review collected by and hosted on G2.com.

What do you dislike about Chisel?

In some cases, a few challenges, such as deeper integrations and UI/UX flows, can be improved. Review collected by and hosted on G2.com.

What problems is Chisel solving and how is that benefiting you?

Integrated Feedback Portal simplifies capturing customer feedback.

Ore-built survey templates address common queries.

Target precise audiences from the built-in audience panel!

Empowered discussions.

Helps you to create the best and foolproof products.

UI/UX is beneficial, making customer connections clear for crafting at their core. Review collected by and hosted on G2.com.